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題名 Building a Value-Centric e-Government Service Framework Based on a Business Model Perspective 作者 余千智
Yu, Chien-Chih貢獻者 資管系 日期 2008-08 上傳時間 6-十月-2010 11:34:26 (UTC+8) 摘要 The main objective of e-government is to create public values by delivering public services to citizens, businesses, and government agencies. Since business models have been noted as proper means to illustrate the concept and methods of value proposition and creation, the aims of this paper is at proposing a value-centric e-government service framework based on the business model perspective for guiding and ensuring successful development, management, and delivery of e-government systems and services. Four adapted value-centric business model perspectives include public beneficiaries, government internal organization and process, government service chain, and society and national environments. Identified generic e-government service functions encompass profile management, security and trust management, information navigation and search, transaction and payment, participation and collaboration, personalization and customization, as well as learning and knowledge management. 關聯 Lecture Notes in Computer Science, 5184, 160-171 資料類型 book/chapter dc.contributor 資管系 en_US dc.creator (作者) 余千智 zh_TW dc.creator (作者) Yu, Chien-Chih - dc.date (日期) 2008-08 en_US dc.date.accessioned 6-十月-2010 11:34:26 (UTC+8) - dc.date.available 6-十月-2010 11:34:26 (UTC+8) - dc.date.issued (上傳時間) 6-十月-2010 11:34:26 (UTC+8) - dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/46444 - dc.description.abstract (摘要) The main objective of e-government is to create public values by delivering public services to citizens, businesses, and government agencies. Since business models have been noted as proper means to illustrate the concept and methods of value proposition and creation, the aims of this paper is at proposing a value-centric e-government service framework based on the business model perspective for guiding and ensuring successful development, management, and delivery of e-government systems and services. Four adapted value-centric business model perspectives include public beneficiaries, government internal organization and process, government service chain, and society and national environments. Identified generic e-government service functions encompass profile management, security and trust management, information navigation and search, transaction and payment, participation and collaboration, personalization and customization, as well as learning and knowledge management. - dc.language.iso en_US - dc.relation (關聯) Lecture Notes in Computer Science, 5184, 160-171 en_US dc.title (題名) Building a Value-Centric e-Government Service Framework Based on a Business Model Perspective en_US dc.type (資料類型) book/chapter en
