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題名 消費幻想在虛擬媒介上的初探:以愛情公寓為例
The exploration of the consumer fantasy on the virtual channel: take i-part as an example
作者 游凱鈺
Yu, Kai Yu
貢獻者 錢玉芬
Chian, Yu Fen
游凱鈺
Yu, Kai Yu
關鍵詞 消費幻想
虛擬媒介
Consumer Fantasy
Virtual Channel
日期 2009
上傳時間 8-十二月-2010 01:51:58 (UTC+8)
摘要 本研究針對消費幻想此議題,進行有別於傳統媒介上的研究。消費幻想是一種特殊消費動機,起源於因現實生活中的限制,無法達成追求的目的,使的內心產生不舒服的感受,為了消除這種負面感受,只好以間接的方式來達成目標,亦即以滿足幻想為出發點而產生的消費行為。此研究過去在實體媒介被探討,然而因為現階段的時空背景下,人們與網路的關係越發密切,因此本報告將把此議題放在虛擬媒介上作研究,意即以一線上社群交友網站會員-愛情公寓的住戶們為對象進行研究。

本報告運用質化研究扎根理論的取徑,以線上即時通的方式深度訪談了共七位的愛情公寓女性住戶們,其年齡層橫跨14至40歲。研究結果產生了四種典型故事,及六大要素所構成的個案架構圖。四種典型故事(設計的快樂、愛情的延續、尋求認同感、擴大交友圈)呈現了住戶們尋求三種不同的滿足(追求隨心所欲之境界的需求、愛情的需求及友誼的需求);六大要素則描繪在愛情公寓平台上幻想滿足的過程及讓此過程順利進行的輔助因素。

此研究發現,除了平台的功能是帶給人們滿足幻想的因素外,網路的特性加強了幻想氛圍逼真的程度。此外,研究中也發現人們的需求或是慾求雖是普遍性的(如:每個人都有對愛情美好性的嚮往),但是這些需求/慾求的樣貌構成的元素卻因人而異。另外,沈浸幻想氛圍的結果除了一般所熟知的會因此產生相對應的消費行為外,在本研究中另發現了人們會對虛擬物品產生情感連結及使用者性格浮現的情形。而最後以幻想至消費的途徑過程來看,本研究瞭解到幻想其實是一個尋換不斷的過程,只要在現實生活中因某種限制而無法直接達到目的,使用者都將長時間的以這種間接方式來完成目標。

有鑑於本研究探討的媒介與往常的研究不同,因此發現了許多關於幻想的另一層面,研究結果可供後續的學術研究在虛擬媒介上作一步探討時提供基礎,並可供運用幻想消費為行銷手法的人員作執行上及思維上的參考依據。
The study aims to investigate the theme- consumer fantasy, on a new channel. Consumer fantasy defines as a special consumption motivation, it originates from the limits that prevent people to achieve the goal and intern arises an uncomfortable feelings. In order to subside these negative feelings, people then achieve the goal in an indirect manner, which is the fantasy- driven consumer behavior. This was often been studies on a physical channel, however, due to the internet era, people have more close relation with internet than before, this study will have the theme- consumer fantasy, research on the virtual channel, using I-Part as the example.

The research method of the study is grounded theory in qualitative research, interviewing 7 female inhabitants, age range from 14- 40 years old, via online instant messenger. The study results 4 typical stories and a model that constructs by 6 factors. The 4 typical stories( The happiness on design, the extension of love, looking for agreement and friends-hood enlargement) reveals 3 fulfillments(freedom, love, and friendship), and the 6 factors of the model depict the process of fantasy fulfillment, adding the complementary that is required.

The study results that, besides the website functions that act as a significant part on fantasy fulfillment, website characteristics also play a weighty role. Secondly, people may have the share needs or desires, but the elements of the needs or desires of people may be different from each to another. Furthermore, this study found out that, people may have affection toward the virtual objects after using the website, as well as some of the inhabitant even show the second characteristic during playing the role. Finally, the study found out that the fantasy process may be continuous as long as the limit in the real world exists.

Due to the different channel the theme is research on, the study discovers distinct facets of the topic. The results of the study may acted as the exploration for the academic research on consumer fantasy on the virtual channel, and hopefully, it could also provide some thoughts to marketing people.
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描述 碩士
國立政治大學
企業管理研究所
96355066
98
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0096355066
資料類型 thesis
dc.contributor.advisor 錢玉芬zh_TW
dc.contributor.advisor Chian, Yu Fenen_US
dc.contributor.author (作者) 游凱鈺zh_TW
dc.contributor.author (作者) Yu, Kai Yuen_US
dc.creator (作者) 游凱鈺zh_TW
dc.creator (作者) Yu, Kai Yuen_US
dc.date (日期) 2009en_US
dc.date.accessioned 8-十二月-2010 01:51:58 (UTC+8)-
dc.date.available 8-十二月-2010 01:51:58 (UTC+8)-
dc.date.issued (上傳時間) 8-十二月-2010 01:51:58 (UTC+8)-
dc.identifier (其他 識別碼) G0096355066en_US
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/48863-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 企業管理研究所zh_TW
dc.description (描述) 96355066zh_TW
dc.description (描述) 98zh_TW
dc.description.abstract (摘要) 本研究針對消費幻想此議題,進行有別於傳統媒介上的研究。消費幻想是一種特殊消費動機,起源於因現實生活中的限制,無法達成追求的目的,使的內心產生不舒服的感受,為了消除這種負面感受,只好以間接的方式來達成目標,亦即以滿足幻想為出發點而產生的消費行為。此研究過去在實體媒介被探討,然而因為現階段的時空背景下,人們與網路的關係越發密切,因此本報告將把此議題放在虛擬媒介上作研究,意即以一線上社群交友網站會員-愛情公寓的住戶們為對象進行研究。

本報告運用質化研究扎根理論的取徑,以線上即時通的方式深度訪談了共七位的愛情公寓女性住戶們,其年齡層橫跨14至40歲。研究結果產生了四種典型故事,及六大要素所構成的個案架構圖。四種典型故事(設計的快樂、愛情的延續、尋求認同感、擴大交友圈)呈現了住戶們尋求三種不同的滿足(追求隨心所欲之境界的需求、愛情的需求及友誼的需求);六大要素則描繪在愛情公寓平台上幻想滿足的過程及讓此過程順利進行的輔助因素。

此研究發現,除了平台的功能是帶給人們滿足幻想的因素外,網路的特性加強了幻想氛圍逼真的程度。此外,研究中也發現人們的需求或是慾求雖是普遍性的(如:每個人都有對愛情美好性的嚮往),但是這些需求/慾求的樣貌構成的元素卻因人而異。另外,沈浸幻想氛圍的結果除了一般所熟知的會因此產生相對應的消費行為外,在本研究中另發現了人們會對虛擬物品產生情感連結及使用者性格浮現的情形。而最後以幻想至消費的途徑過程來看,本研究瞭解到幻想其實是一個尋換不斷的過程,只要在現實生活中因某種限制而無法直接達到目的,使用者都將長時間的以這種間接方式來完成目標。

有鑑於本研究探討的媒介與往常的研究不同,因此發現了許多關於幻想的另一層面,研究結果可供後續的學術研究在虛擬媒介上作一步探討時提供基礎,並可供運用幻想消費為行銷手法的人員作執行上及思維上的參考依據。
zh_TW
dc.description.abstract (摘要) The study aims to investigate the theme- consumer fantasy, on a new channel. Consumer fantasy defines as a special consumption motivation, it originates from the limits that prevent people to achieve the goal and intern arises an uncomfortable feelings. In order to subside these negative feelings, people then achieve the goal in an indirect manner, which is the fantasy- driven consumer behavior. This was often been studies on a physical channel, however, due to the internet era, people have more close relation with internet than before, this study will have the theme- consumer fantasy, research on the virtual channel, using I-Part as the example.

The research method of the study is grounded theory in qualitative research, interviewing 7 female inhabitants, age range from 14- 40 years old, via online instant messenger. The study results 4 typical stories and a model that constructs by 6 factors. The 4 typical stories( The happiness on design, the extension of love, looking for agreement and friends-hood enlargement) reveals 3 fulfillments(freedom, love, and friendship), and the 6 factors of the model depict the process of fantasy fulfillment, adding the complementary that is required.

The study results that, besides the website functions that act as a significant part on fantasy fulfillment, website characteristics also play a weighty role. Secondly, people may have the share needs or desires, but the elements of the needs or desires of people may be different from each to another. Furthermore, this study found out that, people may have affection toward the virtual objects after using the website, as well as some of the inhabitant even show the second characteristic during playing the role. Finally, the study found out that the fantasy process may be continuous as long as the limit in the real world exists.

Due to the different channel the theme is research on, the study discovers distinct facets of the topic. The results of the study may acted as the exploration for the academic research on consumer fantasy on the virtual channel, and hopefully, it could also provide some thoughts to marketing people.
en_US
dc.description.tableofcontents 中文摘要……………………………………………………………………………….i
英文摘要………………………………………………………………………………ii
目錄…...……………………………………………………………………………iii
表目錄……………………………………………………………………………………v
圖目錄……………………………………………………………………………………v
第一章 緒論…………………………………………………………………………1
第一節 研究背景……………………………………………………………………1
第二節 研究動機與目的……………………………………………………………3
第二章 文獻探討……………………………………………………………………7
第一節 消費幻想……………………………………………………………………7
一、 需求的定義…………………………………………………………………7
二、 幻想的定義………………………………………………………………10
三、 消費幻想的定義…………………………………………………………18
四、 消費幻想的相關研究……………………………………………………20第二節 網路運用…………………………………………………………………23
一、 網際網路的歷史…………………………………………………………23
二、 虛擬實境…………………………………………………………………27
第三章 研究方法…………………………………………………………………30
第一節 質化研究…………………………………………………………………30
一、 質化研究的特性…………………………………………………………30
二、 為何使用質化研究………………………………………………………31
三、 紮根理論的研究取徑……………………………………………………32
第二節 訪談過程…………………………………………………………………33
一、 訪談地點的選取…………………………………………………………33
二、 訪談大綱擬定與修改……………………………………………………34
第三節 資料收集…………………………………………………………………35
一、 樣本來源…………………………………………………………………35
二、 資料收集方式……………………………………………………………37
三、 資料分析流程……………………………………………………………38
第四節 研究者的反思……………………………………………………………40
第四章 分析結果…………………………………………………………………41
第一節 受訪者的簡介……………………………………………………………41
第二節 受訪者在研究個案中的典型要素………………………………………43
一、 使用者尋求的網站幻想需求……………………………………………43
二、 使用者欲滿足之需求……………………………………………………49
三、 建構滿足慾求的基礎……………………………………………………55
四、 滿足慾求的網站功能……………………………………………………58
五、 幫助網路功能發揮效用的特性…………………………………………66
六、 使用結果…………………………………………………………………75
第三節 典型故事…………………………………………………………………84
第四節 典型要素架構圖…………………………………………………………97
一、 需求、慾求與網站功能的互動…………………………………………97
二、 建構滿足慾求的基礎…………………………………………………100
三、 網站功能與使用結果的關係…………………………………………101
四、 幫助網站功能發揮效用的特性………………………………………103
五、 整體路徑方向…………………………………………………………104
第五章 結論與建議……………………………………………………………106
第一節 研究發現與討論………………………………………………………106
一、 人們網上的兩種幻想需求……………………………………………106
二、 人們彼此間的網上幻想需求並沒有明顯的界線存在………………107
三、 網站功能與幻想需求/慾求並沒有相對關係………………………108
四、 幻想的媒介特性是幫助功能產生效益的重要條件…………………108
五、 情感與個性浮現是消費幻想的另兩個結果…………………………109
六、 幻想與消費行為的關係………………………………………………110
第二節 檢討與建議……………………………………………………………110
一、 本研究之限制…………………………………………………………110
二、 對未來研究的建議……………………………………………………111
參考文獻……………………………………………………………………………113
附錄…………………………………………………………………………………116














表目錄
1. 表2.1.1Murray的精神因子需求……………………………………………...…10
2. 表2.3.1Web2.0與Web2.1之比較………………………………………………25
3. 表4.1.1受訪者資料整理………………………………………………………...41
4. 表4.2.1移情作用完整案例說明...........................................................................51
5. 表4.2.2脫離現實完整案例說明………………………………………………...54
6. 表4.2.3三種慾求比較圖………………………………………………………...55
7. 表4.2.4小窩布置滿足之慾求的完整案例說明………………………………...59
8. 表4.2.5情感連結完整案例說明………………………………………………..78
9. 表4.2.6消費時間的完整案例說明……………………………………………...79
10. 表4.2.7金錢消費的完整案例說明……………………………………………...81
11. 表4.3.1典型故事分類表………………………………………………………...84




圖目錄
1. 圖2.1.1動機循環途徑表………………………………………………………….8
2. 圖2.2.1雙路徑需求幻想途徑…...........................................................................21
3. 圖2.3.1感覺的網路空間示意圖………………………………………………...28
4. 圖4.1.1架構圖…………………………………………………………………..98
zh_TW
dc.language.iso en_US-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0096355066en_US
dc.subject (關鍵詞) 消費幻想zh_TW
dc.subject (關鍵詞) 虛擬媒介zh_TW
dc.subject (關鍵詞) Consumer Fantasyen_US
dc.subject (關鍵詞) Virtual Channelen_US
dc.title (題名) 消費幻想在虛擬媒介上的初探:以愛情公寓為例zh_TW
dc.title (題名) The exploration of the consumer fantasy on the virtual channel: take i-part as an exampleen_US
dc.type (資料類型) thesisen
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