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題名 引導式關鍵字行銷-影響消費者搜尋意願因素之研究
Orienting-marketing-a study of effects of consumers` search intention
作者 張逸婷
Chang, Yi Ting
貢獻者 賴建都
張逸婷
Chang, Yi Ting
關鍵詞 關鍵字廣告
引導式關鍵字行銷
創新產品
涉入度
先前產品知識
搜尋行為
日期 2009
上傳時間 8-Dec-2010 12:37:33 (UTC+8)
摘要 關鍵字廣告現已成為搜尋引擎最大的收入來源,全球付費搜尋廣告的年增率被預測有37%,並將在2010將達到330億美金的市場。現今,關鍵字廣告已發展成跨媒體的形式。大眾媒體除了以傳統的形式傳達廣告訊息以外,同時誘使消費者進一步上搜尋引擎搜尋商品資訊。並藉由此形式而發展出新型態的「引導式關鍵字行銷」。因此,本研究採用多元性研究方法(Pluralistic Research Methodologies)以探討此種新型態廣告的效果及如何提升消費者的搜尋意願?
本研究結合質化及量化研究。第一階段透過質化研究的焦點團體訪談法(FGD,Focus Group Discussion)蒐集消費者對整合性關鍵字行銷的意見,以釐清本研究之問題核心,並與業界人士進行深入訪談以了解實務運作模式及成功關鍵。第二階段則採實驗法進行研究,將「關鍵字類型」(分為兩層次:品牌名稱相關、產品屬性相關)以及「產品類型」(分為三層次:低度創新產品、中度創新產品、高度創新產品)設為自變項,並將廣告溝通效果作為應變項,分別為「廣告記憶」與「搜尋意願」。除此之外,並將可能干擾實驗結果的兩項因素視為個人差異變項加以分析,分別為「產品涉入度」與「先前產品知識」。
研究結果顯示,消費者產品涉入度及先前產品知識對搜尋意願有顯著的正向影響。同時,消費者在對產品有需求時會有較高的搜尋意願。而關鍵字類型及產品創新性對消費者的搜尋意願並沒有造成顯著影響。
Keyword advertising has become the largest source of revenue for search
engines. Now, keyword advertising has developing into a new cross-media style.
Mass media not only release advertising messages but also orient consumers to
search more details of merchandise online. As the result, the study use Pluralistic
Research Methodologies to investigate how to Increase consumers’ search intention.
The first stage we use Focus Group Discussion to clarify the research questions.
And do Depth interview with Industry to understand the Practical operation and the
Success Factors. In the second stage, the study proceeded in experiment method.
Two factors “Keyword Type” and “Product Type” are used to compose a 2X3 factorial
design experiment, and then bring “Product involvement” and “Prior Product
Knowledge” in as the Moderator. Furthermore, the study adopted “Memory in
Advertising Message” and “Search Intention” as the depend variables.
Result shows that, product involvement and prior product knowledge have a
significant positive effect to the search intention. In addition, results of keyword type
and product type are not remarkable overall.
Keywords: Orienting-
參考文獻 中文文獻
江亦瑄, 孫偉珀, & 郭芮妤. (2010)。《電視關鍵字廣告效果研究》2010海峽兩岸公關廣告創新發展學術研討會。
凃宏基 (2008)。《關鍵字電視廣告效果研究》。私立銘傳大學傳播管理所碩士論文。
翁淳宏 (2007)。《廣播廣告說服效果研究 以推敲可能性模式(ELM)分析》。國立中山大學傳播管理研究所碩士學位論文。
許景泰 (2008)。〈大家都在討好搜尋引擎〉。《動腦雜誌》。381。
陳思因 (2008)。《電視強力關鍵字廣告之溝通效果研究》。國立中山大學企業管理所碩士論文》。
陳瑩真 (2007)。〈關鍵字廣告趨勢報告〉。《廣告雜誌》, 188。
陳潔儒 (2001) 。《探討不同產品之廣告所引發的情感反應、認知反應、廣告態度、與廣告說服力之因果關係》。國立成功大學企業管理所碩士論文。
楊文壽 (2001)。《行動電話手機消費者之涉入程度及購買決策相關因素之關聯性研究》。國立交通大學經營管理所碩士論文。
蔣宗男 (2001)。《情境因素、消費者購買涉入與創新接受態度影響網路競標意願之研究》。國立政治大學廣告所碩士論文。
賴怡君 (2008)。《引導式行銷對年輕閱聽人記憶效果影響之探討》。國立交通大學傳播所碩士論文。
賴建都 (2008)。〈政府宣導廣告之文案測試研究---以國民健康局2004~2006年「鼓勵生育」宣導廣告為例〉。《廣告學研究》,(29),1-28。
謝年威 (2007)。《你上網搜尋了嗎?關鍵字行銷與搜尋意圖之研究》。國立高雄第一科技大學行銷與流通管理所碩士論文。
戴軒廷、馬恆、張紹勳 (2004)。〈影響網路廣告效果之相關因素〉,《中華管理評論》,7(2)。
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參、網頁文獻
台北市網際網路廣告暨媒體經營協會 (2007)。〈2007年台灣網路廣告量統計暨2008預測報告〉。 上網日期: 2010年2月23日,取自 http://www.iama.org.tw/03events_01news_content.asp?nno=16
台北市網際網路廣告暨媒體經營協會(2010)。 〈2009台灣網路廣告量調查報告〉。 上網日期: 2010年7月12日,取自http://www.iama.org.tw/03events_01news_content.asp?nno=31
全球華文行銷知識庫 (2008)。 上網日期:2009年10月20日,取自 http://www.cyberone.tw
創市際市場研究顧問 (2009)。〈2009年 3月 創市際各類媒體關鍵字調查〉。上網日期: 2010年2月23日,取自 http://www.insightxplorer.com/specialtopic/2009_3_keyword.htm
Google (2010)。〈2009 年 Google Zeitgeist 關鍵字搜尋排行榜 台灣〉。上網日期:2010年3 月26日,取自http://www.google.com/intl/zh-TW/press/zeitgeist2009/regional.html#taiwan
TNSTaiwan (2008)。〈「請上網搜尋:XXX」 關鍵字電視廣告效用高?〉。上網日期:2009年10月15日,取自 http://www.tns-global.com.tw/News_center/News/2008-01/n2008012401.htm
Yahoo奇摩 (2009)。〈Yahoo奇摩網路行銷〉。上網日期:2010年2月23日,取自 http://tw.emarketing.yahoo.com/ems2/
Yahoo奇摩 (2010)。〈2009之最〉。上網日期:2010年3 月26日,取自http://yahoo.atlaspost.com/Tw.promotions.yahoo.com/YIR2009/top10.php?cid=31
描述 碩士
國立政治大學
廣告研究所
97452008
98
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0097452008
資料類型 thesis
dc.contributor.advisor 賴建都zh_TW
dc.contributor.author (Authors) 張逸婷zh_TW
dc.contributor.author (Authors) Chang, Yi Tingen_US
dc.creator (作者) 張逸婷zh_TW
dc.creator (作者) Chang, Yi Tingen_US
dc.date (日期) 2009en_US
dc.date.accessioned 8-Dec-2010 12:37:33 (UTC+8)-
dc.date.available 8-Dec-2010 12:37:33 (UTC+8)-
dc.date.issued (上傳時間) 8-Dec-2010 12:37:33 (UTC+8)-
dc.identifier (Other Identifiers) G0097452008en_US
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/49497-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 廣告研究所zh_TW
dc.description (描述) 97452008zh_TW
dc.description (描述) 98zh_TW
dc.description.abstract (摘要) 關鍵字廣告現已成為搜尋引擎最大的收入來源,全球付費搜尋廣告的年增率被預測有37%,並將在2010將達到330億美金的市場。現今,關鍵字廣告已發展成跨媒體的形式。大眾媒體除了以傳統的形式傳達廣告訊息以外,同時誘使消費者進一步上搜尋引擎搜尋商品資訊。並藉由此形式而發展出新型態的「引導式關鍵字行銷」。因此,本研究採用多元性研究方法(Pluralistic Research Methodologies)以探討此種新型態廣告的效果及如何提升消費者的搜尋意願?
本研究結合質化及量化研究。第一階段透過質化研究的焦點團體訪談法(FGD,Focus Group Discussion)蒐集消費者對整合性關鍵字行銷的意見,以釐清本研究之問題核心,並與業界人士進行深入訪談以了解實務運作模式及成功關鍵。第二階段則採實驗法進行研究,將「關鍵字類型」(分為兩層次:品牌名稱相關、產品屬性相關)以及「產品類型」(分為三層次:低度創新產品、中度創新產品、高度創新產品)設為自變項,並將廣告溝通效果作為應變項,分別為「廣告記憶」與「搜尋意願」。除此之外,並將可能干擾實驗結果的兩項因素視為個人差異變項加以分析,分別為「產品涉入度」與「先前產品知識」。
研究結果顯示,消費者產品涉入度及先前產品知識對搜尋意願有顯著的正向影響。同時,消費者在對產品有需求時會有較高的搜尋意願。而關鍵字類型及產品創新性對消費者的搜尋意願並沒有造成顯著影響。
zh_TW
dc.description.abstract (摘要) Keyword advertising has become the largest source of revenue for search
engines. Now, keyword advertising has developing into a new cross-media style.
Mass media not only release advertising messages but also orient consumers to
search more details of merchandise online. As the result, the study use Pluralistic
Research Methodologies to investigate how to Increase consumers’ search intention.
The first stage we use Focus Group Discussion to clarify the research questions.
And do Depth interview with Industry to understand the Practical operation and the
Success Factors. In the second stage, the study proceeded in experiment method.
Two factors “Keyword Type” and “Product Type” are used to compose a 2X3 factorial
design experiment, and then bring “Product involvement” and “Prior Product
Knowledge” in as the Moderator. Furthermore, the study adopted “Memory in
Advertising Message” and “Search Intention” as the depend variables.
Result shows that, product involvement and prior product knowledge have a
significant positive effect to the search intention. In addition, results of keyword type
and product type are not remarkable overall.
Keywords: Orienting-
en_US
dc.description.tableofcontents 第一章 緒論 1
第一節 研究背景與動機 1
第二節 研究目的 3
第二章 文獻探討 5
第一節 關鍵字廣告 5
第二節 引導式關鍵字行銷 6
第三節 消費者資訊搜尋行為 7
第四節 消費者與涉入度 10
第五節 創新產品與創新傳佈 16
第六節 廣告說服與效果 23
第七節 小結 29
第三章 研究方法 32
第一節 研究流程 32
第二節 焦點團體訪談 33
第三節 深度訪談 35
第四節 實驗法研究架構 37
第五節 研究假設 38
第六節 實驗設計 41
第七節 變數之操作型定義及衡量 49
第四章 研究結果與分析 53
第一節 焦點團體訪談 53
第二節 深度訪談 57
第三節 樣本數量與描述性統計 58
第四節 量表信度檢驗 63
第五節 假設驗證與其他發現 64
第六節 小結 75
第五章 結論 78
第一節 發現與討論 78
第二節 研究貢獻 81
第三節 研究建議                      83
第四節 研究限制 84
參考文獻 85
附錄一: 焦點團體訪談逐字稿 92
附錄二: 深度訪談逐字稿 101
附錄三:前測問卷 105
附錄四:正式實驗問卷(一) 112
附錄五:正式實驗問卷(二) 116
附錄六:正式實驗問卷(三) 120
附錄七:正式實驗問卷(四) 124
附錄八:正式實驗刺激廣告 128
zh_TW
dc.format.extent 3565627 bytes-
dc.format.mimetype application/pdf-
dc.language.iso en_US-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0097452008en_US
dc.subject (關鍵詞) 關鍵字廣告zh_TW
dc.subject (關鍵詞) 引導式關鍵字行銷zh_TW
dc.subject (關鍵詞) 創新產品zh_TW
dc.subject (關鍵詞) 涉入度zh_TW
dc.subject (關鍵詞) 先前產品知識zh_TW
dc.subject (關鍵詞) 搜尋行為zh_TW
dc.title (題名) 引導式關鍵字行銷-影響消費者搜尋意願因素之研究zh_TW
dc.title (題名) Orienting-marketing-a study of effects of consumers` search intentionen_US
dc.type (資料類型) thesisen
dc.relation.reference (參考文獻) 中文文獻zh_TW
dc.relation.reference (參考文獻) 江亦瑄, 孫偉珀, & 郭芮妤. (2010)。《電視關鍵字廣告效果研究》2010海峽兩岸公關廣告創新發展學術研討會。zh_TW
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