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題名 電子商務、市場導向、出口承諾與出口績效之關係: 以大陸中小企業為例
B2B e-commerce, market orientation, export commitment and export performance: an empirical examination of SMEs in China
作者 陳雅君
Chen, Ya-Chun
貢獻者 簡睿哲
Jean, Ruey Jer
陳雅君
Chen, Ya-Chun
關鍵詞 電子商務
市場導向
出口承諾
出口績效
B2B electronic market
Market Orientation
Export Commitment
Export Performance
日期 2010
上傳時間 29-Sep-2011 16:37:07 (UTC+8)
摘要 
Attracted by the promise of greater market exposure and increase revenues, some firms have adopted B2B electronic market to expand international markets. However, do firms reap export performance benefits of increased extent of B2B electronic market? Besides, what accounts for different export performance, in other word, under what conditions, the extent of exporters’ B2B electronic market adoption will have positive effects on export performance?
     Drawing from resource based view; this study develops a conceptual framework which links the relationship between the extent of exporters’ B2B electronic market adoption and export performance. And then, analyzing the data collected from in-depth interview with managers in China, the study propose several propositions in the linkages between the adoption of B2B electronic market, market orientation, export commitment and export performance.
     The results concluded in the following statement. Firstly, the greater extent of usage of B2B electronic market, the better the exporters’ export performance. Furthermore, both market orientation and export commitment moderate the relationships between the extent of exporters’ B2B electronic market and export performance.
     Overall, we found that the greater the firm’s market orientation, the greater is the influence of B2B electronic market on export performance. Additionally, the greater the firm’s export commitment, the greater is the influence of B2B electronic market on export performance.
參考文獻 Bailey, J. P. and Y. Bakos (1997). "An exploratory study of the emerging role of electronic intermediaries." International Journal of Electronic Commerce 1(3): 7-20.
Bakos, J. Y. (1991). "A Strategic Analysis of Electronic Marketplaces." MIS Quarterly 15(3): 295-310.
Bakos, J. Y. (1997). "Reducing buyer search costs: implications for electronic marketplaces." Management Science 43(12): 1676-1692.
Bakos, Y. (1998). "The emerging role of electronic marketplaces on the Internet." Communications of the ACM 41(8): 35-42.
Barney, J. (1991). "Firm resources and sustained competitive advantage." Journal of Management 17(1): 99-120.
Bharadwaj, A. S. (2000). "A Resource-Based Perspective on Information Technology Capability and Firm Performance: An Empirical Investigation." MIS Quarterly 24(1): 169-196.
Cadogan, J. W., A. Diamantopoulos, et al. (2002). "Export Market-oriented Activities: Their Antecedents and Performance Consequences." Journal of International Business Studies 33(3): 615-626.
Cavusgil, S. T. (1984). "Organizational characteristics associated with export activity." Journal of Management Studies 21(1): 3-22.
Cavusgil, S. T. and S. Zou (1994). "Marketing Strategy-Performance Relationship: An Investigation of the Empirical Link in Export Market Ventures." Journal of Marketing 58(1): 1-21.
Choudhury, V., K. S. Hartzel, et al. (1998). "Uses and consequences of electronic markets: an empirical investigation in the aircraft parts industry." MIS Quarterly 22(4): 471-507.
Devaraj, S., L. Krajewski, et al. (2007). "Impact of eBusiness technologies on operational performance: The role of production information integration in the supply chain." Journal of Operations Management 25(6): 1199-1216.
Gregory, G., M. Karavdic, et al. (2007). "The Effects of E-Commerce Drivers on Export Marketing Strategy." Journal of International Marketing 15(2): 30-57.
Jaworski, B. J. and A. K. Kohli (1993). "Market orientation: Antecedents and consequences." Journal of Marketing 57(3): 53-70.
John, W. C., S. Sanna, et al. (2005). "Export Marketing, Interfunctional Interactions, and Performance Consequences." Academy of Marketing Science. Journal 33(4): 520-535.
Katsikeas, C. S., N. F. Piercy, et al. (1996). "Determinants of export performance in a European context." European Journal of Marketing 30(6): 6-35.
Kohli, A. K. and B. J. Jaworski (1990). "Market Orientation: The Construct, Research Propositions, and Managerial Implications." Journal of Marketing 54(2): 1-18.
Leonidas, C. L., S. K. Constantine, et al. (1998). "Identifying managerial influences on exporting: Past research and future directions." Journal of International Marketing 6(2): 74-102.
Leonidou, L. C. (1995). "Export barriers: non-exporters` perceptions." International Marketing Review 12(1): 4-25.
Li, H. and K. Atuahene-Gima (2002). "The Adoption of Agency Business Activity, Product Innovation, and Performance in Chinese Technology Ventures." Strategic Management Journal 23(6): 469-490.
Li, H., Y. Zhang, et al. (2005). "Entrepreneurial strategy making and performance in China`s new technology ventures - the contingency effect of environments and firm competences." The Journal of High Technology Management Research 16(1): 37-57.
Luo, X., L. Zhou, et al. (2005). "Entrepreneurial firms in the context of China`s transition economy: an integrative framework and empirical examination." Journal of Business Research 58(3): 277-284.
Malone, T. W. (1987). "Electronic markets and electronic hierarchies." Communications of the ACM 30(6): 484.
Morgan-Thomas, A. and S. Bridgewater (2004). "Internet and exporting: Determinants of success in virtual export channels." International Marketing Review 21(4/5): 393-408.
Narver, J. C. and S. F. Slater (1990). "The effect of a market orientation on business profitability." Journal of Marketing 54(4): 20-35.
Prasad, V. K., K. Ramamurthy, et al. (2001). "The Influence of Internet-Marketing Integration on Marketing Competencies and Export Performance." Journal of International Marketing 9(4): 82-110.
Rajdeep, G., M. C. James, et al. (2001). "An investigation into the antecedents of organizational participation in business-to-business electronic markets." Journal of Marketing 65(3): 17-33.
Raven, P. V., J. M. McCullough, et al. (1994). "Environmental Influences and Decision-Making Uncertainty in Export Channels: Effects on Satisfactory and Performance." Journal of International Marketing 2(3): 37-59.
Rose, G. M. and A. Shoham (2002). "Export performance and market orientation: establishing an empirical link." Journal of Business Research 55(3): 217-225.
Saini, A. and J. L. Johnson (2005). "Organizational capabilities in e-commerce: an empirical investigation of e-brokerage service providers." Academy of Marketing Science. Journal 33(3): 360-375.
Santhanam, R. and E. Hartono (2003). "Issues in linking information technology capability to firm performance." MIS Quarterly 27(1): 125-153.
Slater, S. F. and J. C. Narver (1995). "Market orientation and the learning organization." Journal of Marketing 59(3): 63-74.
Son, J.-y. and I. Benbasat (2007). "Organizational Buyers’ Adoption and Use of B2B Electronic Marketplaces: Efficiency-and Legitimacy-Oriented Perspectives." Journal of Management Information Systems 24(1): 55-99.
Sousa, C. M. P., F. J. Martínez-López, et al. (2008). "The determinants of export performance: A review of the research in the literature between 1998 and 2005." International Journal of Management Reviews 10(4): 343-374.
Subba Rao, S., D. Truong, et al. (2007). "How buyers` expected benefits, perceived risks, and e-business readiness influence their e-marketplace usage." Industrial Marketing Management 36(8): 1035-1045.
Subramani, M. (2004). "How Do Suppliers Benefit from Information Technology Use in Supply Chain Relationships?" MIS Quarterly 28(1): 45-73.
Wernerfelt, B. (1984). "A Resource-Based View of the Firm." Strategic Management Journal 5(2): 171-180.
Yin, R. K. (1994). Case Study Research: Design and Methods., Thousand Oaks, CA.: Sage Publications.
Zahra, S. A. and J. G. Covin (1993). "Business strategy, technology policy and firm performance." Strategic Management Journal 14(6): 451-478.
Zhao, J., S. Wang, et al. (2008). "A study of B2B e-market in China: E-commerce process perspective." Information & Management 45(4): 242-248.
Zou, S. and S. Stan (1998). "The determinants of export performance: a review of the empirical literature between 1987 and 1997." International Marketing Review 15(5): 333-356.
描述 碩士
國立政治大學
國際經營與貿易研究所
98351031
99
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0098351031
資料類型 thesis
dc.contributor.advisor 簡睿哲zh_TW
dc.contributor.advisor Jean, Ruey Jeren_US
dc.contributor.author (Authors) 陳雅君zh_TW
dc.contributor.author (Authors) Chen, Ya-Chunen_US
dc.creator (作者) 陳雅君zh_TW
dc.creator (作者) Chen, Ya-Chunen_US
dc.date (日期) 2010en_US
dc.date.accessioned 29-Sep-2011 16:37:07 (UTC+8)-
dc.date.available 29-Sep-2011 16:37:07 (UTC+8)-
dc.date.issued (上傳時間) 29-Sep-2011 16:37:07 (UTC+8)-
dc.identifier (Other Identifiers) G0098351031en_US
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/50757-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 國際經營與貿易研究所zh_TW
dc.description (描述) 98351031zh_TW
dc.description (描述) 99zh_TW
dc.description.abstract (摘要) zh_TW
dc.description.abstract (摘要) Attracted by the promise of greater market exposure and increase revenues, some firms have adopted B2B electronic market to expand international markets. However, do firms reap export performance benefits of increased extent of B2B electronic market? Besides, what accounts for different export performance, in other word, under what conditions, the extent of exporters’ B2B electronic market adoption will have positive effects on export performance?
     Drawing from resource based view; this study develops a conceptual framework which links the relationship between the extent of exporters’ B2B electronic market adoption and export performance. And then, analyzing the data collected from in-depth interview with managers in China, the study propose several propositions in the linkages between the adoption of B2B electronic market, market orientation, export commitment and export performance.
     The results concluded in the following statement. Firstly, the greater extent of usage of B2B electronic market, the better the exporters’ export performance. Furthermore, both market orientation and export commitment moderate the relationships between the extent of exporters’ B2B electronic market and export performance.
     Overall, we found that the greater the firm’s market orientation, the greater is the influence of B2B electronic market on export performance. Additionally, the greater the firm’s export commitment, the greater is the influence of B2B electronic market on export performance.
en_US
dc.description.tableofcontents CHAPTER1. INTRODUCTION 1
     1.1 MOTIVATIONS & BACKGROUND 1
     1.2 RESEARCH QUESTIONS 3
     1.3 RESEARCH CONTEXT 4
     1.3.1 Small and medium firms in China 4
     1.3.2 Alibaba 5
     CHAPTER2. LITERATURE REVIEW 7
     2.1 ELECTRONIC MARKETS 7
     2.1.1 Definition 7
     2.1.2 Outcomes of electronic market 8
     2.2 THE PROVIDER OF B2B ELECTRONIC MARKET -ALIBABA 10
     2.2.1 Introduction 10
     2.2.2 The role of electronic market 12
     2.3 THE DETERMINANTS OF EXPORT PERFORMANCE 16
     2.3.1 Internal factors 17
     2.3.2 External factors 19
     CHAPTER3. METHODOLOGY 22
     3.1 THEORETICAL PERSPECTIVES 22
     3.1.1 Resource-Based View 22
     3.2 RESEARCH STRATEGY 22
     3.3 DATA COLLECTION 24
     3.3.1 Interview guideline deployment 24
     3.3.2 Description of case company 24
     3.3.2.1 Company A 24
     3.3.2.2 Company B 25
     3.3.2.3 Company C 25
     3.3.2.4 Company D 26
     CHAPTER4. INTEGRATED MODEL AND PROPOSITIONS 28
     4.1 INTEGRATED MODEL 28
     4.1.1 Definition of B2B electronic market 28
     4.1.2 Definition of export performance 29
     4.1.3 Definition of market-orientation 30
     4.1.4 Definition of export commitment 32
     4.2 INTERRELATIONSHIP BETWEEN B2B ELECTRONIC MARKET AND EXPORT PERFORMANCE 33
     4.3 A MODERATOR BETWEEN B2B ELECTRONIC MARKET AND EXPORT PERFORMANCE: MARKET-ORIENTATION 36
     4.4 A MODERATOR BETWEEN B2B ELECTRONIC MARKET AND EXPORT PERFORMANCE: EXPORT COMMITMENT 39
     4.5 SUMMARY OF INTEGRATED MODEL AND PROPOSITION 41
     CHAPTER5. DISCUSSION OF FINDING AND IMPLICATIONS 43
     5.1 DISCUSSION OF FINDING 43
     5.2 THEORETICAL IMPLICATIONS 46
     CHAPTER6. LIMITATIONS AND FUTURE RESEARCH DIRECTIONS 48
     REFERENCE 49
     APPENDIX A 52
     APPENDIX B 53
zh_TW
dc.language.iso en_US-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0098351031en_US
dc.subject (關鍵詞) 電子商務zh_TW
dc.subject (關鍵詞) 市場導向zh_TW
dc.subject (關鍵詞) 出口承諾zh_TW
dc.subject (關鍵詞) 出口績效zh_TW
dc.subject (關鍵詞) B2B electronic marketen_US
dc.subject (關鍵詞) Market Orientationen_US
dc.subject (關鍵詞) Export Commitmenten_US
dc.subject (關鍵詞) Export Performanceen_US
dc.title (題名) 電子商務、市場導向、出口承諾與出口績效之關係: 以大陸中小企業為例zh_TW
dc.title (題名) B2B e-commerce, market orientation, export commitment and export performance: an empirical examination of SMEs in Chinaen_US
dc.type (資料類型) thesisen
dc.relation.reference (參考文獻) Bailey, J. P. and Y. Bakos (1997). "An exploratory study of the emerging role of electronic intermediaries." International Journal of Electronic Commerce 1(3): 7-20.zh_TW
dc.relation.reference (參考文獻) Bakos, J. Y. (1991). "A Strategic Analysis of Electronic Marketplaces." MIS Quarterly 15(3): 295-310.zh_TW
dc.relation.reference (參考文獻) Bakos, J. Y. (1997). "Reducing buyer search costs: implications for electronic marketplaces." Management Science 43(12): 1676-1692.zh_TW
dc.relation.reference (參考文獻) Bakos, Y. (1998). "The emerging role of electronic marketplaces on the Internet." Communications of the ACM 41(8): 35-42.zh_TW
dc.relation.reference (參考文獻) Barney, J. (1991). "Firm resources and sustained competitive advantage." Journal of Management 17(1): 99-120.zh_TW
dc.relation.reference (參考文獻) Bharadwaj, A. S. (2000). "A Resource-Based Perspective on Information Technology Capability and Firm Performance: An Empirical Investigation." MIS Quarterly 24(1): 169-196.zh_TW
dc.relation.reference (參考文獻) Cadogan, J. W., A. Diamantopoulos, et al. (2002). "Export Market-oriented Activities: Their Antecedents and Performance Consequences." Journal of International Business Studies 33(3): 615-626.zh_TW
dc.relation.reference (參考文獻) Cavusgil, S. T. (1984). "Organizational characteristics associated with export activity." Journal of Management Studies 21(1): 3-22.zh_TW
dc.relation.reference (參考文獻) Cavusgil, S. T. and S. Zou (1994). "Marketing Strategy-Performance Relationship: An Investigation of the Empirical Link in Export Market Ventures." Journal of Marketing 58(1): 1-21.zh_TW
dc.relation.reference (參考文獻) Choudhury, V., K. S. Hartzel, et al. (1998). "Uses and consequences of electronic markets: an empirical investigation in the aircraft parts industry." MIS Quarterly 22(4): 471-507.zh_TW
dc.relation.reference (參考文獻) Devaraj, S., L. Krajewski, et al. (2007). "Impact of eBusiness technologies on operational performance: The role of production information integration in the supply chain." Journal of Operations Management 25(6): 1199-1216.zh_TW
dc.relation.reference (參考文獻) Gregory, G., M. Karavdic, et al. (2007). "The Effects of E-Commerce Drivers on Export Marketing Strategy." Journal of International Marketing 15(2): 30-57.zh_TW
dc.relation.reference (參考文獻) Jaworski, B. J. and A. K. Kohli (1993). "Market orientation: Antecedents and consequences." Journal of Marketing 57(3): 53-70.zh_TW
dc.relation.reference (參考文獻) John, W. C., S. Sanna, et al. (2005). "Export Marketing, Interfunctional Interactions, and Performance Consequences." Academy of Marketing Science. Journal 33(4): 520-535.zh_TW
dc.relation.reference (參考文獻) Katsikeas, C. S., N. F. Piercy, et al. (1996). "Determinants of export performance in a European context." European Journal of Marketing 30(6): 6-35.zh_TW
dc.relation.reference (參考文獻) Kohli, A. K. and B. J. Jaworski (1990). "Market Orientation: The Construct, Research Propositions, and Managerial Implications." Journal of Marketing 54(2): 1-18.zh_TW
dc.relation.reference (參考文獻) Leonidas, C. L., S. K. Constantine, et al. (1998). "Identifying managerial influences on exporting: Past research and future directions." Journal of International Marketing 6(2): 74-102.zh_TW
dc.relation.reference (參考文獻) Leonidou, L. C. (1995). "Export barriers: non-exporters` perceptions." International Marketing Review 12(1): 4-25.zh_TW
dc.relation.reference (參考文獻) Li, H. and K. Atuahene-Gima (2002). "The Adoption of Agency Business Activity, Product Innovation, and Performance in Chinese Technology Ventures." Strategic Management Journal 23(6): 469-490.zh_TW
dc.relation.reference (參考文獻) Li, H., Y. Zhang, et al. (2005). "Entrepreneurial strategy making and performance in China`s new technology ventures - the contingency effect of environments and firm competences." The Journal of High Technology Management Research 16(1): 37-57.zh_TW
dc.relation.reference (參考文獻) Luo, X., L. Zhou, et al. (2005). "Entrepreneurial firms in the context of China`s transition economy: an integrative framework and empirical examination." Journal of Business Research 58(3): 277-284.zh_TW
dc.relation.reference (參考文獻) Malone, T. W. (1987). "Electronic markets and electronic hierarchies." Communications of the ACM 30(6): 484.zh_TW
dc.relation.reference (參考文獻) Morgan-Thomas, A. and S. Bridgewater (2004). "Internet and exporting: Determinants of success in virtual export channels." International Marketing Review 21(4/5): 393-408.zh_TW
dc.relation.reference (參考文獻) Narver, J. C. and S. F. Slater (1990). "The effect of a market orientation on business profitability." Journal of Marketing 54(4): 20-35.zh_TW
dc.relation.reference (參考文獻) Prasad, V. K., K. Ramamurthy, et al. (2001). "The Influence of Internet-Marketing Integration on Marketing Competencies and Export Performance." Journal of International Marketing 9(4): 82-110.zh_TW
dc.relation.reference (參考文獻) Rajdeep, G., M. C. James, et al. (2001). "An investigation into the antecedents of organizational participation in business-to-business electronic markets." Journal of Marketing 65(3): 17-33.zh_TW
dc.relation.reference (參考文獻) Raven, P. V., J. M. McCullough, et al. (1994). "Environmental Influences and Decision-Making Uncertainty in Export Channels: Effects on Satisfactory and Performance." Journal of International Marketing 2(3): 37-59.zh_TW
dc.relation.reference (參考文獻) Rose, G. M. and A. Shoham (2002). "Export performance and market orientation: establishing an empirical link." Journal of Business Research 55(3): 217-225.zh_TW
dc.relation.reference (參考文獻) Saini, A. and J. L. Johnson (2005). "Organizational capabilities in e-commerce: an empirical investigation of e-brokerage service providers." Academy of Marketing Science. Journal 33(3): 360-375.zh_TW
dc.relation.reference (參考文獻) Santhanam, R. and E. Hartono (2003). "Issues in linking information technology capability to firm performance." MIS Quarterly 27(1): 125-153.zh_TW
dc.relation.reference (參考文獻) Slater, S. F. and J. C. Narver (1995). "Market orientation and the learning organization." Journal of Marketing 59(3): 63-74.zh_TW
dc.relation.reference (參考文獻) Son, J.-y. and I. Benbasat (2007). "Organizational Buyers’ Adoption and Use of B2B Electronic Marketplaces: Efficiency-and Legitimacy-Oriented Perspectives." Journal of Management Information Systems 24(1): 55-99.zh_TW
dc.relation.reference (參考文獻) Sousa, C. M. P., F. J. Martínez-López, et al. (2008). "The determinants of export performance: A review of the research in the literature between 1998 and 2005." International Journal of Management Reviews 10(4): 343-374.zh_TW
dc.relation.reference (參考文獻) Subba Rao, S., D. Truong, et al. (2007). "How buyers` expected benefits, perceived risks, and e-business readiness influence their e-marketplace usage." Industrial Marketing Management 36(8): 1035-1045.zh_TW
dc.relation.reference (參考文獻) Subramani, M. (2004). "How Do Suppliers Benefit from Information Technology Use in Supply Chain Relationships?" MIS Quarterly 28(1): 45-73.zh_TW
dc.relation.reference (參考文獻) Wernerfelt, B. (1984). "A Resource-Based View of the Firm." Strategic Management Journal 5(2): 171-180.zh_TW
dc.relation.reference (參考文獻) Yin, R. K. (1994). Case Study Research: Design and Methods., Thousand Oaks, CA.: Sage Publications.zh_TW
dc.relation.reference (參考文獻) Zahra, S. A. and J. G. Covin (1993). "Business strategy, technology policy and firm performance." Strategic Management Journal 14(6): 451-478.zh_TW
dc.relation.reference (參考文獻) Zhao, J., S. Wang, et al. (2008). "A study of B2B e-market in China: E-commerce process perspective." Information & Management 45(4): 242-248.zh_TW
dc.relation.reference (參考文獻) Zou, S. and S. Stan (1998). "The determinants of export performance: a review of the empirical literature between 1987 and 1997." International Marketing Review 15(5): 333-356.zh_TW