學術產出-學位論文

文章檢視/開啟

書目匯出

Google ScholarTM

政大圖書館

引文資訊

TAIR相關學術產出

題名 建構人脈社會網絡人才推薦系統之研究-以某國立大學EMBA人才庫為例
Social network-based specialist recommendation system- a case of national university EMBA datebase
作者 呂春美
Lu, Chun-Mei
貢獻者 楊建民
呂春美
Lu, Chun-Mei
關鍵詞 社會網絡
距離相似度
專業輪廓
人才推薦系統
關聯路徑
Social Network
Similarity
Professional Profile
Specialist Recommendation System
Social Network Path
日期 2010
上傳時間 5-十月-2011 14:32:40 (UTC+8)
摘要 根據2010年人力銀行調查54%的尋找人才是以「工作分析」為主要依據,可見人才的遴選仍以經歷為主要因素。而近年來社會網絡與推薦系統普為應用於人才之找尋。
本研究實際以某國立大學EMBA學員資料,以同學與同事關係建置一個人脈社會網絡之人才推薦系統。本系統能依據使用者所輸入之人才搜尋條件,藉由距離相似度之運算,找出最接近的所需人才,並依距離相似度排序。其次,本系統可由各成員學歷,工作經歷所在之產業別,以及在組織中任職之功能別,來呈現人才之專業輪廓(Professional Profile),以作為決策者在遴選人才之依據。並提供所有關係路徑,以利使用者可進一步的諮詢路徑上成員對於推薦人選之評價。
本研究針對該校EMBA學員共計2,121人,應用資料探勘中群集分析建立推薦系統,有別於一般以關鍵字比對的搜尋方式,能找出與使用者需求條件相似度高的人才;並藉由人脈社會網路路徑,幫助使用者藉由自身的人脈評估推薦的結果。最後,本研究並提出結論、建議以及未來研究方向。
Abstract
According to the Job Bank survey in 2010, about 54% recruiters who search for specialist is mainly based on job analysis. This research is based on Social Network and Rcommendation system to build a relationship between the students and the colleagues with the personnel social network contacts, thus, a specialist recommendation system is constructed. First the system can compute the dissimilarity between the conditions users input and the background of people, find out the closest result required by sorting of similarity. Secondly, the professional profiles is established by the education background and work experiences (contain the various industries and position type), to serve as the basis for decision-makers in the selection of specialist. Besides, they can also inquire people from social network path for further appraisals of the candidate.
The research is based on EMBA students totaled 2121 people, applying cluster analysis of data mining to build up the recommendation system, opposite to using key-word matching as a way to search people. Thus, the study can find the highest similar conditions demand of input. Via the associated social networks paths, to help users identify and use their own network to assess the recommend candidates.
Finally, this study proposes conclusions, recommendations and future research directions.


Keywords: Social Network , Similarity , Professional Profile , Specialist Recommendation System , Social Network Path
參考文獻 中文部份
1. 任慶宗(2003),集團企業子公司之綜效利益與彈性限制-網絡觀點,國立政治大學企業管理研究所博士論文。
2. 呂春美、楊建民、蔡承翰(2009) ,建構人脈關聯社會網絡人才推薦系統之研究-以
某國立大學EMBA人才庫為例。IMP2009資訊管理暨實務研討會論文P79。
3. 施淑惠(2000) ,人際網路對電腦態度之影響-以台北市政府基層公務員為例。元智
大學資訊社會學研究所碩士論文,未出版,桃園。
4. 張火燦、劉淑寧(2002) ,「從社會網絡理論探討員工知識分享」,人力資源管理學報,秋季號,第二卷,第三期,第101-113 頁。
5. 經濟部商業司公司登記,http://gcis.nat.gov.tw/open_system_1.htm.
6. 羅家德、朱慶忠(2004),「人際網絡結構因素對工作滿足之影響」,中山管理評論,第十二卷第四期,第795-823 頁。
英文部份
1. Alston, (1989). International Organization, Donnelly, Universal Human Rights in Theory and Practice. New York. 37(3), 547-550.
2. Andrews, Steven; Basler, Carleen; Coller, Xavier: Organizational Structures, Cultures and Identities Overlaps & Divergences In: Research in the Sociology of Organizations, 16. Jg. (1999), S. 213-235.
3. Balabanovic, M. and Shoham, Y., “Fab: Content-based, Collaborative Recommendation,” Communications of the ACM, Vol. 40, No.3, (1997), pp. 66-72
4. Bian, Y. (1994). Guanxi and the allocation of urban job in China. China Quarterly,140, 971-999.
5. Borgatti, S.P.(1998).“What Is Social Network Analysis? ”,http://www.analytictech.com/networks/whatis.htm.
6. Brass, D. J., Galaskiewicz, J., Greve. H.R. & Tsai, W. (2004).“Taking stock of network and organization: a multilevel perspective” Academy of Management Journal, Vol. 47, No. 6, 795–817.
7. Bunderson, J.S. (2003). Team member functional background and involvement in management teams: Direct effects and the moderating role of power entralization.Academy of Management Journal, 46(4): 458-474.
8. Burt, R. S. (1992). Structural Holes: The Social Structure of Competition. Harvard University Press: Cambridge, MA
9. CareerXroads(2009)人力資源市調機構,http://www.careerxroads.com/
10. Constant, D., Sproull, L., & Kiesler, S. (1996). The kindness of strangers: The usefulness of electronic weak ties for technical advice. Organization Science, 7(2), 119-135.
11. Duck, S.W., & Perlman, D. (Eds.). (1985). Understanding personal relationships. London: Sage.
12. Farh JL, Tsui AS, Xin KR and Cheng BS (1998) The influence of relational-demography and guanxi:The Chinese case, Organization Science 9(4): 471-488.
13. Freeman, L. C. (1979). Centrality in Social Networks: Conceptual Clarification, Social Networks, 1, 215-239.
14. Garbarino, E. and Johnson, M. S. (1999), “The different roles of satisfaction, trust, and commitment in customer relationships”, Journal of Marketing, 63: 70-87.
15. Garton, L. and Haythornthwaite, C. and Wellman, B. (1997). “Studying Online Social Networks,” Journal of Computer-Medicated Communication, http://jcmc.huji.ac.il/vol3/issue1/garton.html.
16. Gottlieb, Benjamin H (1981) Social Networks and Social Support London: SAGE Publications
17. Graen & Scandura(1987),Toward a psychology of dyadic organizing,Research in organizational behavior, Vol.9, JAI Press.
18. Granovetter, Mark S. (May 1973), "The Strength of Weak Ties", American Journal of Sociology 78 (6): 1360–1380
19. Hanneman, R. (1998). Introduction to Social Network , http://wizard.ucr.edu/~rhannema/networks/nettext.pdf
20. Hanneman, R. A., & M. Riddle (2005). Introduction to Social Network Methods, Riverside, CA: University of California, Riverside.
21. Hansen, M. T., (2002), Knowledge networks: explaining effective knowledge sharing in multiunit companies, Organization Science, 13(3); 232-248.
22. Heath, R. L. (1992). Critical perspectives on public relations. In Toth, E. L., & Heath, R L.(Eds.), Theoretical and critical approaches to public relations (pp. 37-64).Hillsdale, NJ: Lawrence Erlbaum Associates.
23. Hill,W.,Stead,L.,Rosenstein,M.,&Furnas,F.(1995)Recommending and evaluating choices in a virtual community of use.Proceedings of CHI 95,Denver,194-201.
24. Hodson, Randy. (1996). ‘‘Dignity in the Workplace Under Participative Management:Alienation and Freedom Revisited.’’ American Sociological Review 61:719–38.
25. Hui, C., & Graen, G. (1997). Guanxi and professional leadership in contemporary Sino-American joint ventures in mainland China. Leadership Quarterly, 8(4), 451-465.
26. Hurlbert, Jeanne S. (1991). ‘‘Social Networks, Social Circles, and Job Satisfaction.’’ Work and Occupations 18:415–30.
27. IBM( 2008),The Global Human Capital Study,全球人力資產研究報告,2008/4/29,http://www.ibm.com/news/tw/zh/2008/04/29/a334455k17211y39.html
28. J. B. MacQueen (1967): "Some Methods for classification and Analysis of Multivariate Observations, Proceedings of 5-th Berkeley Symposium on Mathematical Statistics and Probability", Berkeley, University of California Press, 1:281-297
29. Kautz, H. and Selman, B. and Shah, M.(1997). “The Hidden Web,” American Association for Artificial Intelligence, 27-35.
30. Knoke, David and James Kuklinski. (1982). Network Analysis. Beverly Hills: Sage.
31. Konstan, J., Miller, B.N., Maltz, D., Herlocker, J., Gordon, L. R. and Riedl J. (1997), “GroupLens: Applying Collaborative Filtering to Usenet News,” Communication of the ACM, Vol.40, Iss.3, pp.77-87.
32. Krackhardt, D., and Stern,R., (1988), Informal networks and organizational crisis:an experimental simulation, Social Psychology Quarterly, 51(2);123-140.
33. Krackhardt, D., and Kilduff ,M., (1990), Friendship patterns and culture:the control of organizational diversity, American Anthropologist, 92; 142-154.
34. Krackhardt, David (1992) “The Strength of Stong Tie: The Implication of Philos in Organizations.” in Nitin Nohria and Robert G. Eccles, Networks and Organizations. Boston:Harvard Business School Press.
35. Krackhardt, D., and Hanson, J. R., (1993), Informal networks: the company behind the chart, Harvard Business Review, July-Aug; 104-111.
36. Ledingham, J. A., & Bruning, S. D. (2000). Introduction: Background and current trends in the study of relationship management.
37. Leung, T. K. P., Lai, K. H., Chan, R. Y. K., & Wong, Y. H. (2005). The roles of xingyong and guanxi in Chinese relationship marketing. European Journal of Marketing, 39(5), 528-559.
38. Leung, T.K.P. & Yeung, L.L. (1995) "Negotiation in the People`s Republic of China:Results of a Survey of small businesses in Hong Kong," Journal of Small Business Management, Vol. 33, No.1, 70-77.
39. Lin ,N.(1982)Social resources and instrumental action, in: Marsden P.V. & Lin, N.(ed.), Social structure and networks analysis, Beverly Hill, Sage.
40. Lin, N., & Dumin, M.,( 1986), Access to occupations through social ties, Social Networks 8.
41. Luo, Y.,(1997), Guanxi: Principles, philosophies, and implications. Human Systems Management, Vol. 16, Issue 1. 43-51.
42. Marsden, Peter V. & Campbell Karen E. (1984) "Measuring Tie Strength." Social Forces 63(2):482-501.
43. Miller, S.D., Duncan, B.L., Brown, J., Sparks, J., & Claud, D. (2003). The outcome rating scale: A preliminary study of the reliability, validity, and feasibility of a brief visual analog measure. Journal of Brief Therapy, 2(2), 91-100.
44. Mitchell, J. C., (1973), Networks, norms, and institutions, Network analysis:Studies in Human Interaction, The Hague: Mouton.
45. Noel M Tichy; Michael Tushman; and Charles Fombrun (1986):‘Social network analysis for organizations ’Academy of Management. The Academy of Management Review (pre-1986) ;4, 000004; ABI/INFORM pg.27
46. Perlman, D., & Fehr, B. (1987). The development of intimate relationships. In D. Perlman & S. Duck (Eds.), Intimate relationships: Development, dynamics, and deterioration (pp. 13-42). Newbury Park, CA.: Sage.
47. Provan, K. G., and Milward, H. B., (1995), A preliminary theory of interorganizational network effectiveness: a comparative study of four community mental health systems, Administrative Science Quarterly, 40.
48. Resnick, P., Iacovou, N., Sushak, M., Bergstrom, P. and Riedl, J. (1994), “GroupLens: An Open Architecture for Collaborative Filtering of Netnews,” Proceedings of the 1994 ACM conference on Computer supported cooperative work, pp.175-186.
49. Sauer, W. J., & Coward, R. T. (ed) (1985). Social Support Networks and the Care of the Elderly. NY: Springer Publishing Company.
50. Schafer, J.B., Konstan, J. and Riedl, J. (1999), “Recommender Systems in E-Commerce,” Proceedings of the 1st ACM Conference on Electronic Commerce, pp.158-166.
51. Schafer, J.B., Konstan, J. and Riedl, J. (2001), “E-Commerce Recommendation Applications,” Journal of Data Mining and Knowledge Discovery, Vol.5, No.1-2, pp.115-153.
52. Shah, M.A. (1997), ReferralWeb: A resource location system guided by personal relations, Master`s thesis, M.I.T.
53. Shardanand, U. and Maes, P. (1995), “Social Information Filtering: Algorithms for Automating "Word of Mouth",” Proceedings of CHI`95 Conference on Human Factors in Computing Systems, Vol.1, pp.210-217.
54. Sparrowe, R. T., Liden, R. C., Wayne, S. J., & Kraimer, M. L. (2001). “Social networks and the performance of individuals and groups.” Aademy of Management Journal, vol. 44(2): 316-325.
55. Tsai, W. (2001). Knowledge Transfer in Intraorganizational Networks: Effects of Network Position and Absorptive Capacity on Business Unit Innovation and Performance, Academy of Management Journal, 44: 996-1004.
56. Tsui, A. S., T. D. Egan, and C. A. O`Reilly, " Being Different:Relational Demography and Organizational Attachment," Administrative Science Quarterly, 37, 1992:549-579.
57. Watson, G., and Papamarcos, S., (2000). Social Capital and Organizational Commitment, Proceedings of the International Conference on Advances in Management, Colorado Springs, July 12-15.
58. Wellman, B. (1992) “Which Types of Ties and Networks Provide What Kinds of Social Support,” Advances in Group Processes, Volume 9, 207-235.
59. Whittaker, James K; Garbarino, James and Associates (1983) Social Support Networks - Informal Helping in the Human Services NY: Aldine Publishing Company
60. Williams, K., & O`Reilly, C. (1998). Demography and diversity in organizations: A review of 40 years of research. Research in Organizational Behavior. 20: 77-140.
61. Xin KR, & Pearce JL., (1996), “Guanxi: connections as substitutes for formal institutional support.” Academy of Management Journal Vol.39, pp.1641-1658
62. Yeung, I. Y.M., & Tung, R. L., (1996), Achieving business success in Confucian societies: The importance of gunanxi (connections). Organizational Dynamics. Vol. 25, No. 2, 54-65.
63. Zaheer, A.,and Bell,G. G., (2005), Benefiting from network position:firm capabikies,structural holes, and performance, Strategic Management Journal, 26;809-825
描述 碩士
國立政治大學
資訊管理研究所
96356006
99
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0096356006
資料類型 thesis
dc.contributor.advisor 楊建民zh_TW
dc.contributor.author (作者) 呂春美zh_TW
dc.contributor.author (作者) Lu, Chun-Meien_US
dc.creator (作者) 呂春美zh_TW
dc.creator (作者) Lu, Chun-Meien_US
dc.date (日期) 2010en_US
dc.date.accessioned 5-十月-2011 14:32:40 (UTC+8)-
dc.date.available 5-十月-2011 14:32:40 (UTC+8)-
dc.date.issued (上傳時間) 5-十月-2011 14:32:40 (UTC+8)-
dc.identifier (其他 識別碼) G0096356006en_US
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/51209-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 資訊管理研究所zh_TW
dc.description (描述) 96356006zh_TW
dc.description (描述) 99zh_TW
dc.description.abstract (摘要) 根據2010年人力銀行調查54%的尋找人才是以「工作分析」為主要依據,可見人才的遴選仍以經歷為主要因素。而近年來社會網絡與推薦系統普為應用於人才之找尋。
本研究實際以某國立大學EMBA學員資料,以同學與同事關係建置一個人脈社會網絡之人才推薦系統。本系統能依據使用者所輸入之人才搜尋條件,藉由距離相似度之運算,找出最接近的所需人才,並依距離相似度排序。其次,本系統可由各成員學歷,工作經歷所在之產業別,以及在組織中任職之功能別,來呈現人才之專業輪廓(Professional Profile),以作為決策者在遴選人才之依據。並提供所有關係路徑,以利使用者可進一步的諮詢路徑上成員對於推薦人選之評價。
本研究針對該校EMBA學員共計2,121人,應用資料探勘中群集分析建立推薦系統,有別於一般以關鍵字比對的搜尋方式,能找出與使用者需求條件相似度高的人才;並藉由人脈社會網路路徑,幫助使用者藉由自身的人脈評估推薦的結果。最後,本研究並提出結論、建議以及未來研究方向。
zh_TW
dc.description.abstract (摘要) Abstract
According to the Job Bank survey in 2010, about 54% recruiters who search for specialist is mainly based on job analysis. This research is based on Social Network and Rcommendation system to build a relationship between the students and the colleagues with the personnel social network contacts, thus, a specialist recommendation system is constructed. First the system can compute the dissimilarity between the conditions users input and the background of people, find out the closest result required by sorting of similarity. Secondly, the professional profiles is established by the education background and work experiences (contain the various industries and position type), to serve as the basis for decision-makers in the selection of specialist. Besides, they can also inquire people from social network path for further appraisals of the candidate.
The research is based on EMBA students totaled 2121 people, applying cluster analysis of data mining to build up the recommendation system, opposite to using key-word matching as a way to search people. Thus, the study can find the highest similar conditions demand of input. Via the associated social networks paths, to help users identify and use their own network to assess the recommend candidates.
Finally, this study proposes conclusions, recommendations and future research directions.


Keywords: Social Network , Similarity , Professional Profile , Specialist Recommendation System , Social Network Path
en_US
dc.description.tableofcontents 目錄
圖目錄
表目錄
中文摘要
英文摘要
第一章 緒論 1
第一節 研究背景 1
第二節 研究動機 2
第三節 研究目的 4
第四節 論文架構 5
第二章 文獻探討 7
第一節 推薦系統之相關文獻探討 7
第二節 社會網絡相關理論與方法 21
第三節 資料探勘中的距離相似度計算 33
第三章 人脈社會網絡人才推薦模式與系統建構 37
第一節 人脈關聯人才推薦系統建構流程 37
第二節 人脈社會網絡人才推薦系統架構 40
第三節 系統建置環境與工具 57
第四章 某國立大學EMBA人才庫推薦系統雛型 58
第一節 人才推薦系統架構與尋才流程 58
第二節 人才推薦之專業輪廓評估屬性與計算說明 61
第三節 本研究人才推薦人脈社會網絡分析 68
第五章 系統展示說明 71
第一節 人脈社會網絡上的領域人才找尋流程 71
第二節 人才遴選情境 72
第三節 人才距離相似度排序 74
第四節 人才專業輪廓(Professional Profile) 76
第五節 人脈關聯網絡 78
第六節 人才專業輪廓實例說明 79
第六章 結論、建議與未來研究 81
第一節 研究結論 81
第二節 研究限制 83
第三節 未來研究方向 84
參考文獻 87
zh_TW
dc.language.iso en_US-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0096356006en_US
dc.subject (關鍵詞) 社會網絡zh_TW
dc.subject (關鍵詞) 距離相似度zh_TW
dc.subject (關鍵詞) 專業輪廓zh_TW
dc.subject (關鍵詞) 人才推薦系統zh_TW
dc.subject (關鍵詞) 關聯路徑zh_TW
dc.subject (關鍵詞) Social Networken_US
dc.subject (關鍵詞) Similarityen_US
dc.subject (關鍵詞) Professional Profileen_US
dc.subject (關鍵詞) Specialist Recommendation Systemen_US
dc.subject (關鍵詞) Social Network Pathen_US
dc.title (題名) 建構人脈社會網絡人才推薦系統之研究-以某國立大學EMBA人才庫為例zh_TW
dc.title (題名) Social network-based specialist recommendation system- a case of national university EMBA datebaseen_US
dc.type (資料類型) thesisen
dc.relation.reference (參考文獻) 中文部份zh_TW
dc.relation.reference (參考文獻) 1. 任慶宗(2003),集團企業子公司之綜效利益與彈性限制-網絡觀點,國立政治大學企業管理研究所博士論文。zh_TW
dc.relation.reference (參考文獻) 2. 呂春美、楊建民、蔡承翰(2009) ,建構人脈關聯社會網絡人才推薦系統之研究-以zh_TW
dc.relation.reference (參考文獻) 某國立大學EMBA人才庫為例。IMP2009資訊管理暨實務研討會論文P79。zh_TW
dc.relation.reference (參考文獻) 3. 施淑惠(2000) ,人際網路對電腦態度之影響-以台北市政府基層公務員為例。元智zh_TW
dc.relation.reference (參考文獻) 大學資訊社會學研究所碩士論文,未出版,桃園。zh_TW
dc.relation.reference (參考文獻) 4. 張火燦、劉淑寧(2002) ,「從社會網絡理論探討員工知識分享」,人力資源管理學報,秋季號,第二卷,第三期,第101-113 頁。zh_TW
dc.relation.reference (參考文獻) 5. 經濟部商業司公司登記,http://gcis.nat.gov.tw/open_system_1.htm.zh_TW
dc.relation.reference (參考文獻) 6. 羅家德、朱慶忠(2004),「人際網絡結構因素對工作滿足之影響」,中山管理評論,第十二卷第四期,第795-823 頁。zh_TW
dc.relation.reference (參考文獻) 英文部份zh_TW
dc.relation.reference (參考文獻) 1. Alston, (1989). International Organization, Donnelly, Universal Human Rights in Theory and Practice. New York. 37(3), 547-550.zh_TW
dc.relation.reference (參考文獻) 2. Andrews, Steven; Basler, Carleen; Coller, Xavier: Organizational Structures, Cultures and Identities Overlaps & Divergences In: Research in the Sociology of Organizations, 16. Jg. (1999), S. 213-235.zh_TW
dc.relation.reference (參考文獻) 3. Balabanovic, M. and Shoham, Y., “Fab: Content-based, Collaborative Recommendation,” Communications of the ACM, Vol. 40, No.3, (1997), pp. 66-72zh_TW
dc.relation.reference (參考文獻) 4. Bian, Y. (1994). Guanxi and the allocation of urban job in China. China Quarterly,140, 971-999.zh_TW
dc.relation.reference (參考文獻) 5. Borgatti, S.P.(1998).“What Is Social Network Analysis? ”,http://www.analytictech.com/networks/whatis.htm.zh_TW
dc.relation.reference (參考文獻) 6. Brass, D. J., Galaskiewicz, J., Greve. H.R. & Tsai, W. (2004).“Taking stock of network and organization: a multilevel perspective” Academy of Management Journal, Vol. 47, No. 6, 795–817.zh_TW
dc.relation.reference (參考文獻) 7. Bunderson, J.S. (2003). Team member functional background and involvement in management teams: Direct effects and the moderating role of power entralization.Academy of Management Journal, 46(4): 458-474.zh_TW
dc.relation.reference (參考文獻) 8. Burt, R. S. (1992). Structural Holes: The Social Structure of Competition. Harvard University Press: Cambridge, MAzh_TW
dc.relation.reference (參考文獻) 9. CareerXroads(2009)人力資源市調機構,http://www.careerxroads.com/zh_TW
dc.relation.reference (參考文獻) 10. Constant, D., Sproull, L., & Kiesler, S. (1996). The kindness of strangers: The usefulness of electronic weak ties for technical advice. Organization Science, 7(2), 119-135.zh_TW
dc.relation.reference (參考文獻) 11. Duck, S.W., & Perlman, D. (Eds.). (1985). Understanding personal relationships. London: Sage.zh_TW
dc.relation.reference (參考文獻) 12. Farh JL, Tsui AS, Xin KR and Cheng BS (1998) The influence of relational-demography and guanxi:The Chinese case, Organization Science 9(4): 471-488.zh_TW
dc.relation.reference (參考文獻) 13. Freeman, L. C. (1979). Centrality in Social Networks: Conceptual Clarification, Social Networks, 1, 215-239.zh_TW
dc.relation.reference (參考文獻) 14. Garbarino, E. and Johnson, M. S. (1999), “The different roles of satisfaction, trust, and commitment in customer relationships”, Journal of Marketing, 63: 70-87.zh_TW
dc.relation.reference (參考文獻) 15. Garton, L. and Haythornthwaite, C. and Wellman, B. (1997). “Studying Online Social Networks,” Journal of Computer-Medicated Communication, http://jcmc.huji.ac.il/vol3/issue1/garton.html.zh_TW
dc.relation.reference (參考文獻) 16. Gottlieb, Benjamin H (1981) Social Networks and Social Support London: SAGE Publicationszh_TW
dc.relation.reference (參考文獻) 17. Graen & Scandura(1987),Toward a psychology of dyadic organizing,Research in organizational behavior, Vol.9, JAI Press.zh_TW
dc.relation.reference (參考文獻) 18. Granovetter, Mark S. (May 1973), "The Strength of Weak Ties", American Journal of Sociology 78 (6): 1360–1380zh_TW
dc.relation.reference (參考文獻) 19. Hanneman, R. (1998). Introduction to Social Network , http://wizard.ucr.edu/~rhannema/networks/nettext.pdfzh_TW
dc.relation.reference (參考文獻) 20. Hanneman, R. A., & M. Riddle (2005). Introduction to Social Network Methods, Riverside, CA: University of California, Riverside.zh_TW
dc.relation.reference (參考文獻) 21. Hansen, M. T., (2002), Knowledge networks: explaining effective knowledge sharing in multiunit companies, Organization Science, 13(3); 232-248.zh_TW
dc.relation.reference (參考文獻) 22. Heath, R. L. (1992). Critical perspectives on public relations. In Toth, E. L., & Heath, R L.(Eds.), Theoretical and critical approaches to public relations (pp. 37-64).Hillsdale, NJ: Lawrence Erlbaum Associates.zh_TW
dc.relation.reference (參考文獻) 23. Hill,W.,Stead,L.,Rosenstein,M.,&Furnas,F.(1995)Recommending and evaluating choices in a virtual community of use.Proceedings of CHI 95,Denver,194-201.zh_TW
dc.relation.reference (參考文獻) 24. Hodson, Randy. (1996). ‘‘Dignity in the Workplace Under Participative Management:Alienation and Freedom Revisited.’’ American Sociological Review 61:719–38.zh_TW
dc.relation.reference (參考文獻) 25. Hui, C., & Graen, G. (1997). Guanxi and professional leadership in contemporary Sino-American joint ventures in mainland China. Leadership Quarterly, 8(4), 451-465.zh_TW
dc.relation.reference (參考文獻) 26. Hurlbert, Jeanne S. (1991). ‘‘Social Networks, Social Circles, and Job Satisfaction.’’ Work and Occupations 18:415–30.zh_TW
dc.relation.reference (參考文獻) 27. IBM( 2008),The Global Human Capital Study,全球人力資產研究報告,2008/4/29,http://www.ibm.com/news/tw/zh/2008/04/29/a334455k17211y39.htmlzh_TW
dc.relation.reference (參考文獻) 28. J. B. MacQueen (1967): "Some Methods for classification and Analysis of Multivariate Observations, Proceedings of 5-th Berkeley Symposium on Mathematical Statistics and Probability", Berkeley, University of California Press, 1:281-297zh_TW
dc.relation.reference (參考文獻) 29. Kautz, H. and Selman, B. and Shah, M.(1997). “The Hidden Web,” American Association for Artificial Intelligence, 27-35.zh_TW
dc.relation.reference (參考文獻) 30. Knoke, David and James Kuklinski. (1982). Network Analysis. Beverly Hills: Sage.zh_TW
dc.relation.reference (參考文獻) 31. Konstan, J., Miller, B.N., Maltz, D., Herlocker, J., Gordon, L. R. and Riedl J. (1997), “GroupLens: Applying Collaborative Filtering to Usenet News,” Communication of the ACM, Vol.40, Iss.3, pp.77-87.zh_TW
dc.relation.reference (參考文獻) 32. Krackhardt, D., and Stern,R., (1988), Informal networks and organizational crisis:an experimental simulation, Social Psychology Quarterly, 51(2);123-140.zh_TW
dc.relation.reference (參考文獻) 33. Krackhardt, D., and Kilduff ,M., (1990), Friendship patterns and culture:the control of organizational diversity, American Anthropologist, 92; 142-154.zh_TW
dc.relation.reference (參考文獻) 34. Krackhardt, David (1992) “The Strength of Stong Tie: The Implication of Philos in Organizations.” in Nitin Nohria and Robert G. Eccles, Networks and Organizations. Boston:Harvard Business School Press.zh_TW
dc.relation.reference (參考文獻) 35. Krackhardt, D., and Hanson, J. R., (1993), Informal networks: the company behind the chart, Harvard Business Review, July-Aug; 104-111.zh_TW
dc.relation.reference (參考文獻) 36. Ledingham, J. A., & Bruning, S. D. (2000). Introduction: Background and current trends in the study of relationship management.zh_TW
dc.relation.reference (參考文獻) 37. Leung, T. K. P., Lai, K. H., Chan, R. Y. K., & Wong, Y. H. (2005). The roles of xingyong and guanxi in Chinese relationship marketing. European Journal of Marketing, 39(5), 528-559.zh_TW
dc.relation.reference (參考文獻) 38. Leung, T.K.P. & Yeung, L.L. (1995) "Negotiation in the People`s Republic of China:Results of a Survey of small businesses in Hong Kong," Journal of Small Business Management, Vol. 33, No.1, 70-77.zh_TW
dc.relation.reference (參考文獻) 39. Lin ,N.(1982)Social resources and instrumental action, in: Marsden P.V. & Lin, N.(ed.), Social structure and networks analysis, Beverly Hill, Sage.zh_TW
dc.relation.reference (參考文獻) 40. Lin, N., & Dumin, M.,( 1986), Access to occupations through social ties, Social Networks 8.zh_TW
dc.relation.reference (參考文獻) 41. Luo, Y.,(1997), Guanxi: Principles, philosophies, and implications. Human Systems Management, Vol. 16, Issue 1. 43-51.zh_TW
dc.relation.reference (參考文獻) 42. Marsden, Peter V. & Campbell Karen E. (1984) "Measuring Tie Strength." Social Forces 63(2):482-501.zh_TW
dc.relation.reference (參考文獻) 43. Miller, S.D., Duncan, B.L., Brown, J., Sparks, J., & Claud, D. (2003). The outcome rating scale: A preliminary study of the reliability, validity, and feasibility of a brief visual analog measure. Journal of Brief Therapy, 2(2), 91-100.zh_TW
dc.relation.reference (參考文獻) 44. Mitchell, J. C., (1973), Networks, norms, and institutions, Network analysis:Studies in Human Interaction, The Hague: Mouton.zh_TW
dc.relation.reference (參考文獻) 45. Noel M Tichy; Michael Tushman; and Charles Fombrun (1986):‘Social network analysis for organizations ’Academy of Management. The Academy of Management Review (pre-1986) ;4, 000004; ABI/INFORM pg.27zh_TW
dc.relation.reference (參考文獻) 46. Perlman, D., & Fehr, B. (1987). The development of intimate relationships. In D. Perlman & S. Duck (Eds.), Intimate relationships: Development, dynamics, and deterioration (pp. 13-42). Newbury Park, CA.: Sage.zh_TW
dc.relation.reference (參考文獻) 47. Provan, K. G., and Milward, H. B., (1995), A preliminary theory of interorganizational network effectiveness: a comparative study of four community mental health systems, Administrative Science Quarterly, 40.zh_TW
dc.relation.reference (參考文獻) 48. Resnick, P., Iacovou, N., Sushak, M., Bergstrom, P. and Riedl, J. (1994), “GroupLens: An Open Architecture for Collaborative Filtering of Netnews,” Proceedings of the 1994 ACM conference on Computer supported cooperative work, pp.175-186.zh_TW
dc.relation.reference (參考文獻) 49. Sauer, W. J., & Coward, R. T. (ed) (1985). Social Support Networks and the Care of the Elderly. NY: Springer Publishing Company.zh_TW
dc.relation.reference (參考文獻) 50. Schafer, J.B., Konstan, J. and Riedl, J. (1999), “Recommender Systems in E-Commerce,” Proceedings of the 1st ACM Conference on Electronic Commerce, pp.158-166.zh_TW
dc.relation.reference (參考文獻) 51. Schafer, J.B., Konstan, J. and Riedl, J. (2001), “E-Commerce Recommendation Applications,” Journal of Data Mining and Knowledge Discovery, Vol.5, No.1-2, pp.115-153.zh_TW
dc.relation.reference (參考文獻) 52. Shah, M.A. (1997), ReferralWeb: A resource location system guided by personal relations, Master`s thesis, M.I.T.zh_TW
dc.relation.reference (參考文獻) 53. Shardanand, U. and Maes, P. (1995), “Social Information Filtering: Algorithms for Automating "Word of Mouth",” Proceedings of CHI`95 Conference on Human Factors in Computing Systems, Vol.1, pp.210-217.zh_TW
dc.relation.reference (參考文獻) 54. Sparrowe, R. T., Liden, R. C., Wayne, S. J., & Kraimer, M. L. (2001). “Social networks and the performance of individuals and groups.” Aademy of Management Journal, vol. 44(2): 316-325.zh_TW
dc.relation.reference (參考文獻) 55. Tsai, W. (2001). Knowledge Transfer in Intraorganizational Networks: Effects of Network Position and Absorptive Capacity on Business Unit Innovation and Performance, Academy of Management Journal, 44: 996-1004.zh_TW
dc.relation.reference (參考文獻) 56. Tsui, A. S., T. D. Egan, and C. A. O`Reilly, " Being Different:Relational Demography and Organizational Attachment," Administrative Science Quarterly, 37, 1992:549-579.zh_TW
dc.relation.reference (參考文獻) 57. Watson, G., and Papamarcos, S., (2000). Social Capital and Organizational Commitment, Proceedings of the International Conference on Advances in Management, Colorado Springs, July 12-15.zh_TW
dc.relation.reference (參考文獻) 58. Wellman, B. (1992) “Which Types of Ties and Networks Provide What Kinds of Social Support,” Advances in Group Processes, Volume 9, 207-235.zh_TW
dc.relation.reference (參考文獻) 59. Whittaker, James K; Garbarino, James and Associates (1983) Social Support Networks - Informal Helping in the Human Services NY: Aldine Publishing Companyzh_TW
dc.relation.reference (參考文獻) 60. Williams, K., & O`Reilly, C. (1998). Demography and diversity in organizations: A review of 40 years of research. Research in Organizational Behavior. 20: 77-140.zh_TW
dc.relation.reference (參考文獻) 61. Xin KR, & Pearce JL., (1996), “Guanxi: connections as substitutes for formal institutional support.” Academy of Management Journal Vol.39, pp.1641-1658zh_TW
dc.relation.reference (參考文獻) 62. Yeung, I. Y.M., & Tung, R. L., (1996), Achieving business success in Confucian societies: The importance of gunanxi (connections). Organizational Dynamics. Vol. 25, No. 2, 54-65.zh_TW
dc.relation.reference (參考文獻) 63. Zaheer, A.,and Bell,G. G., (2005), Benefiting from network position:firm capabikies,structural holes, and performance, Strategic Management Journal, 26;809-825zh_TW