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題名 工作整合型社會企業的社會資本應用-財團法人喜憨兒社會福利基金會
The application of social capital in work integration social enterprises - children are us foundation作者 林岱蓉
Lin, Tai Jung貢獻者 黃秉德
Huang, Ping Der
林岱蓉
Lin, Tai Jung關鍵詞 工作整合
社會企業
工作整合型社會企業
社會資本
永續發展
喜憨兒基金會
Work Integration
Social Enterprise
Work Integration Social Enterprises
Social Capital
Sustainable Development
Children Are Us Foundation日期 2011 上傳時間 30-十月-2012 14:20:35 (UTC+8) 摘要 2012年7月2日「2012社會企業國際論壇」在台灣台北圓滿落幕,會中邀請美國、新加坡和台灣各地產官學的社會企業先進,相互分享、交流,讓金融海嘯和歐債風波衝擊下的低迷經濟,因創新的組織帶起活潑的生氣,全球試圖透過第四部門的變革,以社會企業作為解決社會問題與刺激經濟的手段。美歐各國的社會企業發展途徑有些許差異,然不脫離各部門之間的資源整合應用,以組織創新的途徑尋求社會公益與經濟效率的雙重實踐。又台灣的社會企業以非營利組織創業為主體,欲從社會經濟的面向,欲彌補第一部門所缺乏的市場機制運作、第二部門可再精進的社會企業責任與第三部門少有的專業經營觀點。其中,社會企業因其提供的服務特殊性與雙重價值,讓組織擁有多元且複雜的利害關係人、社會關係網絡,以及豐富的市場與非市場資源,相較其他部門而言,社會企業擁有社會資本的應用優勢。而台灣的社會企業類型中,又以工作整合型社會企業的案例最多,並可作為政府重要的政策工具,達到社會面的濟弱與經濟面的降低失業率功能。然而,社會資本並非百利而無一害,若過度投資社會資本,也會讓組織產生負面影響。工作整合型社會企業如何妥善應用社會資本以及利用其達到組織目標,在目前的學術研究中,仍屬於一個值得開發與探索的領域。本研究回顧社會企業與社會資本的美、歐文獻,作為主題探討的背景瞭解,接著,介紹台灣發展最盛行的工作整合型社會企業,以及其與社會資本的相關應用,並以「喜憨兒基金會」作為個案訪談對象,藉由台灣工作整合型社會企業的領頭羊,如何與多元利害關係人互動,建立其社會資本的應用模式,並探討組織歷經「六六事件」後如何作出回應,進一步在變遷的環境中創造新典範轉移,實踐基金會的雙重價值與永續經營發展。本研究發現,喜憨兒基金會以主要經營社會資本、掌握社會資本特性、創造社會資本對應組織的價值來達到組織的雙重目標。其中,基金會以建利多元利害關係人途徑、發展核心能力以及引進管理體系來經營社會資本,從信任基礎作為社會資本應用的開端,發現社會資本具市場區隔特性,並擁有應用與創造同步的特性。因此,工作整合型社會企業在達到雙重價值的過程中,係以如何妥善應用社會資本為經營重心,亦即,從利害關係人中獲取資源,移轉成有形的財務資本與無形的資本,並透過不斷尋求創新途徑,平衡在社會使命與市場導向,以建立永續發展。 參考文獻 參考文獻一、 中文部分(依第一作者筆畫順序)1. 王致雅(2010)。臺灣社會企業的發展經驗。中國非營利評論,第6卷。頁32-59。2. 司徒達賢(1999)。非營利組織的經營管理。台灣:天下文化。3. 司徒達賢(2005)。管理學的新世界。台北:天下文化。4. 江明修(2004)。企業型非營利組織(Dees, Emerson, Economy,原著)。台北:智勝。5. 林淑馨(2011)。非營利組織概論。高雄:復文。6. 林建文(2011)。工作整合型社會企業的策略定位之初探。非營利組織管理學刊,第10期,頁29-49。7. 林妙雀(2009)。社會資本對知識分享與智慧資本影響之研究。組織與管理,第二卷第一期,頁91-143。8. 林慶仁(2003)。由美國的庇護工場看台灣推動的願景。就業安全,第二卷第一期,頁83-90。9. 林金定、嚴嘉楓、陳美花(2005)。質性研究訪談模式與實施。身心障礙研究,第三卷第二期,頁122-136。10. 官有垣、杜承嶸(2011)。臺灣非營利部門自1950年代迄今的發展特質、轉型與挑戰。社區發展季刊,第133期,頁65-80。11. 官有垣、王仕圖、林家緯、張翠予(2010)。工作整合型社會企業的角色與功能-台灣與香港的比較分析。人文社會科學研究,第四卷第二期,頁106-130。12. 官有垣(2008)。社會企業組織在經營管理的挑戰:以喜憨兒社會福利基金會為案例。兒童及少年福利,第14期,頁1-28。13. 官有垣(2007)。社會企業組織在台灣地區的發展。中國非營利評論,頁146-181。14. 陳金貴(2002)。非營利組織社會企業化經營探討。新世紀智庫論壇,第19 期,頁39-51。15. 郭亞陵(2008)。社會企業運作方式及可行性分析—以台北市庇護工場為例。國立台北大學公共行政暨政策學系碩士論文,未出版。16. 張翠予(2009)。台灣工作整合型社會企業之經營管理探討。社區發展季刊,126期,頁418-431。17. 黃俊英(1997)。行銷學。台北:華泰。18. 劉寶娟(2003)。非營利組織企業化之研究—以社會福利組織為例。國立暨南國際大學社會政策與社會工作學系碩士論文,未出版。19. 鄭勝分(2007)。社會企業的概念分析。政策研究學報,第7期,頁65-108。20. 蕭淑珍(2011)。非營利組織之帶領與建制。2012 年7 月12 日取自http://www.google.com.tw/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&ved=0CE8QFjAA&url=http%3A%2F%2Fwww.c-are-us.org.tw%2Fstyle%2Ffront001%2Fbexload.php%3Fsid%3D196%26post%3D1&ei=gowBUMKeOO6HmQWliNjuCQ&usg=AFQjCNFexyfS-21eio-KGQWTK7lR6AOisQ&sig2=6RlEVlQH5e2bmGzNmCUtEg21. 蘇國禎(2008)。喜憨兒 NPO 核心能力。高雄:財團法人喜憨兒社會福利基金會。22. 蘇國禎(2009)。喜憨兒 NPO 危機處理。高雄:財團法人喜憨兒社會福利基金會。23. 蘇國禎(2012)。行有極,勢無敵 NPO 社會企業無形資產與核心能力之探討以喜憨兒基金會為例。非營利組織管理學刊,第12期,頁1-23。24. 2012 年5 月18 日取自台灣公益資訊中心_非營利組織,網址:http://www.npo.org.tw/npolist.asp25. 2012 年5 月24 日取自行政院勞委會_98年度身心障礙者庇護工場服務狀況調查報告,網址:http://www.google.com.tw/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&ved=0CE0QFjAA&url=http%3A%2F%2Fopendoor.evta.gov.tw%2Fattachment_file%2F0008842%2F98%25E5%25B9%25B4%25E5%25BA%25A6%25E8%25BA%25AB%25E5%25BF%2583%25E9%259A%259C%25E7%25A4%2599%25E8%2580%2585%25E5%25BA%2587%25E8%25AD%25B7%25E5%25B7%25A5%25E5%25A0%25B4%25E6%259C%258D%25E5%258B%2599%25E7%258B%2580%25E6%25B3%2581%25E8%25AA%25BF%25E6%259F%25A5%25E5%25A0%25B1%25E5%2591%258A.doc&ei=Fj_0T5uTDqjKmQXx6NmXBQ&usg=AFQjCNHvtL0vXgBzPpjaof-XUK5ZcrN6tA&sig2=IbGXr0axkkttF5fj2QW75A26. 2012 年6 月4 日取自行政院勞工委員會職業訓練局_庇護工場,網址:http://www.oriental-pr.com.tw/Happywork/about.html27. 2012 年7 月12 日取自喜憨兒基金會官方網站_最新消息,網址:http://www.c-are-us.org.tw/style/front001/bexfront.php 二、 英文部分(依第一作者字母順序)1. 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國立政治大學
企業管理研究所
99355012
100資料來源 http://thesis.lib.nccu.edu.tw/record/#G0099355012 資料類型 thesis dc.contributor.advisor 黃秉德 zh_TW dc.contributor.advisor Huang, Ping Der en_US dc.contributor.author (作者) 林岱蓉 zh_TW dc.contributor.author (作者) Lin, Tai Jung en_US dc.creator (作者) 林岱蓉 zh_TW dc.creator (作者) Lin, Tai Jung en_US dc.date (日期) 2011 en_US dc.date.accessioned 30-十月-2012 14:20:35 (UTC+8) - dc.date.available 30-十月-2012 14:20:35 (UTC+8) - dc.date.issued (上傳時間) 30-十月-2012 14:20:35 (UTC+8) - dc.identifier (其他 識別碼) G0099355012 en_US dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/54900 - dc.description (描述) 碩士 zh_TW dc.description (描述) 國立政治大學 zh_TW dc.description (描述) 企業管理研究所 zh_TW dc.description (描述) 99355012 zh_TW dc.description (描述) 100 zh_TW dc.description.abstract (摘要) 2012年7月2日「2012社會企業國際論壇」在台灣台北圓滿落幕,會中邀請美國、新加坡和台灣各地產官學的社會企業先進,相互分享、交流,讓金融海嘯和歐債風波衝擊下的低迷經濟,因創新的組織帶起活潑的生氣,全球試圖透過第四部門的變革,以社會企業作為解決社會問題與刺激經濟的手段。美歐各國的社會企業發展途徑有些許差異,然不脫離各部門之間的資源整合應用,以組織創新的途徑尋求社會公益與經濟效率的雙重實踐。又台灣的社會企業以非營利組織創業為主體,欲從社會經濟的面向,欲彌補第一部門所缺乏的市場機制運作、第二部門可再精進的社會企業責任與第三部門少有的專業經營觀點。其中,社會企業因其提供的服務特殊性與雙重價值,讓組織擁有多元且複雜的利害關係人、社會關係網絡,以及豐富的市場與非市場資源,相較其他部門而言,社會企業擁有社會資本的應用優勢。而台灣的社會企業類型中,又以工作整合型社會企業的案例最多,並可作為政府重要的政策工具,達到社會面的濟弱與經濟面的降低失業率功能。然而,社會資本並非百利而無一害,若過度投資社會資本,也會讓組織產生負面影響。工作整合型社會企業如何妥善應用社會資本以及利用其達到組織目標,在目前的學術研究中,仍屬於一個值得開發與探索的領域。本研究回顧社會企業與社會資本的美、歐文獻,作為主題探討的背景瞭解,接著,介紹台灣發展最盛行的工作整合型社會企業,以及其與社會資本的相關應用,並以「喜憨兒基金會」作為個案訪談對象,藉由台灣工作整合型社會企業的領頭羊,如何與多元利害關係人互動,建立其社會資本的應用模式,並探討組織歷經「六六事件」後如何作出回應,進一步在變遷的環境中創造新典範轉移,實踐基金會的雙重價值與永續經營發展。本研究發現,喜憨兒基金會以主要經營社會資本、掌握社會資本特性、創造社會資本對應組織的價值來達到組織的雙重目標。其中,基金會以建利多元利害關係人途徑、發展核心能力以及引進管理體系來經營社會資本,從信任基礎作為社會資本應用的開端,發現社會資本具市場區隔特性,並擁有應用與創造同步的特性。因此,工作整合型社會企業在達到雙重價值的過程中,係以如何妥善應用社會資本為經營重心,亦即,從利害關係人中獲取資源,移轉成有形的財務資本與無形的資本,並透過不斷尋求創新途徑,平衡在社會使命與市場導向,以建立永續發展。 zh_TW dc.description.tableofcontents 第壹章 緒論 1第一節 研究背景與動機 3第二節 研究目的與預期貢獻 6第三節 研究範圍 8第四節 研究流程 10第貳章 文獻回顧 12第一節 非營利組織 12第二節 社會企業 19第三節 社會資本 29第四節 台灣工作整合型社會企業與社會資本 36第參章 研究設計 43第一節 研究性質 43第二節 研究架構 44第三節 研究方法 46第肆章 個案分析 48第一節 喜憨兒基金會 48第二節 喜憨兒基金會社會資本應用分析 59第三節 喜憨兒基金會社會資本的應用法則 75第伍章 結論與建議 81第一節 結論 81第二節 限制 84第三節 建議 86參考書目 87中文部分 87英文部分 90附錄 99附錄一:喜憨兒基金會大事紀 99附錄二:訪談紀錄 106 zh_TW dc.language.iso en_US - dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0099355012 en_US dc.subject (關鍵詞) 工作整合 zh_TW dc.subject (關鍵詞) 社會企業 zh_TW dc.subject (關鍵詞) 工作整合型社會企業 zh_TW dc.subject (關鍵詞) 社會資本 zh_TW dc.subject (關鍵詞) 永續發展 zh_TW dc.subject (關鍵詞) 喜憨兒基金會 zh_TW dc.subject (關鍵詞) Work Integration en_US dc.subject (關鍵詞) Social Enterprise en_US dc.subject (關鍵詞) Work Integration Social Enterprises en_US dc.subject (關鍵詞) Social Capital en_US dc.subject (關鍵詞) Sustainable Development en_US dc.subject (關鍵詞) Children Are Us Foundation en_US dc.title (題名) 工作整合型社會企業的社會資本應用-財團法人喜憨兒社會福利基金會 zh_TW dc.title (題名) The application of social capital in work integration social enterprises - children are us foundation en_US dc.type (資料類型) thesis en dc.relation.reference (參考文獻) 參考文獻一、 中文部分(依第一作者筆畫順序)1. 王致雅(2010)。臺灣社會企業的發展經驗。中國非營利評論,第6卷。頁32-59。2. 司徒達賢(1999)。非營利組織的經營管理。台灣:天下文化。3. 司徒達賢(2005)。管理學的新世界。台北:天下文化。4. 江明修(2004)。企業型非營利組織(Dees, Emerson, Economy,原著)。台北:智勝。5. 林淑馨(2011)。非營利組織概論。高雄:復文。6. 林建文(2011)。工作整合型社會企業的策略定位之初探。非營利組織管理學刊,第10期,頁29-49。7. 林妙雀(2009)。社會資本對知識分享與智慧資本影響之研究。組織與管理,第二卷第一期,頁91-143。8. 林慶仁(2003)。由美國的庇護工場看台灣推動的願景。就業安全,第二卷第一期,頁83-90。9. 林金定、嚴嘉楓、陳美花(2005)。質性研究訪談模式與實施。身心障礙研究,第三卷第二期,頁122-136。10. 官有垣、杜承嶸(2011)。臺灣非營利部門自1950年代迄今的發展特質、轉型與挑戰。社區發展季刊,第133期,頁65-80。11. 官有垣、王仕圖、林家緯、張翠予(2010)。工作整合型社會企業的角色與功能-台灣與香港的比較分析。人文社會科學研究,第四卷第二期,頁106-130。12. 官有垣(2008)。社會企業組織在經營管理的挑戰:以喜憨兒社會福利基金會為案例。兒童及少年福利,第14期,頁1-28。13. 官有垣(2007)。社會企業組織在台灣地區的發展。中國非營利評論,頁146-181。14. 陳金貴(2002)。非營利組織社會企業化經營探討。新世紀智庫論壇,第19 期,頁39-51。15. 郭亞陵(2008)。社會企業運作方式及可行性分析—以台北市庇護工場為例。國立台北大學公共行政暨政策學系碩士論文,未出版。16. 張翠予(2009)。台灣工作整合型社會企業之經營管理探討。社區發展季刊,126期,頁418-431。17. 黃俊英(1997)。行銷學。台北:華泰。18. 劉寶娟(2003)。非營利組織企業化之研究—以社會福利組織為例。國立暨南國際大學社會政策與社會工作學系碩士論文,未出版。19. 鄭勝分(2007)。社會企業的概念分析。政策研究學報,第7期,頁65-108。20. 蕭淑珍(2011)。非營利組織之帶領與建制。2012 年7 月12 日取自http://www.google.com.tw/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&ved=0CE8QFjAA&url=http%3A%2F%2Fwww.c-are-us.org.tw%2Fstyle%2Ffront001%2Fbexload.php%3Fsid%3D196%26post%3D1&ei=gowBUMKeOO6HmQWliNjuCQ&usg=AFQjCNFexyfS-21eio-KGQWTK7lR6AOisQ&sig2=6RlEVlQH5e2bmGzNmCUtEg21. 蘇國禎(2008)。喜憨兒 NPO 核心能力。高雄:財團法人喜憨兒社會福利基金會。22. 蘇國禎(2009)。喜憨兒 NPO 危機處理。高雄:財團法人喜憨兒社會福利基金會。23. 蘇國禎(2012)。行有極,勢無敵 NPO 社會企業無形資產與核心能力之探討以喜憨兒基金會為例。非營利組織管理學刊,第12期,頁1-23。24. 2012 年5 月18 日取自台灣公益資訊中心_非營利組織,網址:http://www.npo.org.tw/npolist.asp25. 2012 年5 月24 日取自行政院勞委會_98年度身心障礙者庇護工場服務狀況調查報告,網址:http://www.google.com.tw/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&ved=0CE0QFjAA&url=http%3A%2F%2Fopendoor.evta.gov.tw%2Fattachment_file%2F0008842%2F98%25E5%25B9%25B4%25E5%25BA%25A6%25E8%25BA%25AB%25E5%25BF%2583%25E9%259A%259C%25E7%25A4%2599%25E8%2580%2585%25E5%25BA%2587%25E8%25AD%25B7%25E5%25B7%25A5%25E5%25A0%25B4%25E6%259C%258D%25E5%258B%2599%25E7%258B%2580%25E6%25B3%2581%25E8%25AA%25BF%25E6%259F%25A5%25E5%25A0%25B1%25E5%2591%258A.doc&ei=Fj_0T5uTDqjKmQXx6NmXBQ&usg=AFQjCNHvtL0vXgBzPpjaof-XUK5ZcrN6tA&sig2=IbGXr0axkkttF5fj2QW75A26. 2012 年6 月4 日取自行政院勞工委員會職業訓練局_庇護工場,網址:http://www.oriental-pr.com.tw/Happywork/about.html27. 2012 年7 月12 日取自喜憨兒基金會官方網站_最新消息,網址:http://www.c-are-us.org.tw/style/front001/bexfront.php 二、 英文部分(依第一作者字母順序)1. 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