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題名 子公司知識取得與溝通行為對母公司動態能力的影響-以外派人員的認知觀點
The Impact of Subsidiary Companys’ Knowledge Access and Communication Capabilities on the Dynamic Capabilities of Parent Company-The Expatriates’ Perspective作者 黃苡菱
Huang, Yi Ling貢獻者 黃國峯
黃苡菱
Huang, Yi Ling關鍵詞 知識管理
外派人員
動態能力日期 2012 上傳時間 2-九月-2013 15:14:49 (UTC+8) 摘要 身處在高知識時代,工作任務和組織環境皆日益複雜,企業逐漸體認到人力 資源發展的重要性,經過教育、訓練及合理的管理與報酬,人員的素質以及貢獻 都可能逐漸提高。在人力資源的觀念中,人是組織最重要的資產,其績效更代表 了組織長期的發展。要使企業員工有一流的表現,就必須不斷施以訓練,以培養 其工作能力,尤其是國際間的商業貿易交流越來越頻繁,許多企業都在不同國家 設立海外據點以服務當地消費者,或是設立工廠來降低生產成本,人員之間的移 動以及工作內容也越發多元複雜,更需要良好的制度幫助外派任務順利完成。對企業來說,環境的變化越來越複雜且快速變遷,如何長期保有競爭優勢成 為企業需要審慎思考的問題,Teece, Pisano & Shuen (1997)所提出的動態能力概 念,就是為了解釋企業應該累積哪些能力以因應環境的變化。在這樣的背景之下,本研究希望探究台灣的外派人員在外派過程中的知識管 理,是否能夠對母公司的動態能力產生正面影響,而跨文化適應良好的外派人員 是否會強化這樣的影響效果。 透過實證研究分析後,本研究發現:1. 知識取得能力對母公司動態能力中的感知、機會獲取以及管理威脅能力 皆有正向影響。2. 溝通能力對機會獲取能力有正向影響。3. 跨文化適應在正式溝通與感知、機會獲取能力間存在正向調節效果,但 在管理威脅部分呈現負向調節效果。 參考文獻 Allen, D., & Alvarez, S. (1998) Empowering expatriates and organizations to improve repatriation effectiveness. Human Resource Planning, 21: 29-39.Amit, R., & Schoemaker, P. J. H. (1993) Strategic assets and organizational rent. Strategic Management Journal, 14: 33−46. Ancona, D.G., & Caldwell, D. F. 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國立政治大學
企業管理研究所
100355046
101資料來源 http://thesis.lib.nccu.edu.tw/record/#G0100355046 資料類型 thesis dc.contributor.advisor 黃國峯 zh_TW dc.contributor.author (作者) 黃苡菱 zh_TW dc.contributor.author (作者) Huang, Yi Ling en_US dc.creator (作者) 黃苡菱 zh_TW dc.creator (作者) Huang, Yi Ling en_US dc.date (日期) 2012 en_US dc.date.accessioned 2-九月-2013 15:14:49 (UTC+8) - dc.date.available 2-九月-2013 15:14:49 (UTC+8) - dc.date.issued (上傳時間) 2-九月-2013 15:14:49 (UTC+8) - dc.identifier (其他 識別碼) G0100355046 en_US dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/59219 - dc.description (描述) 碩士 zh_TW dc.description (描述) 國立政治大學 zh_TW dc.description (描述) 企業管理研究所 zh_TW dc.description (描述) 100355046 zh_TW dc.description (描述) 101 zh_TW dc.description.abstract (摘要) 身處在高知識時代,工作任務和組織環境皆日益複雜,企業逐漸體認到人力 資源發展的重要性,經過教育、訓練及合理的管理與報酬,人員的素質以及貢獻 都可能逐漸提高。在人力資源的觀念中,人是組織最重要的資產,其績效更代表 了組織長期的發展。要使企業員工有一流的表現,就必須不斷施以訓練,以培養 其工作能力,尤其是國際間的商業貿易交流越來越頻繁,許多企業都在不同國家 設立海外據點以服務當地消費者,或是設立工廠來降低生產成本,人員之間的移 動以及工作內容也越發多元複雜,更需要良好的制度幫助外派任務順利完成。對企業來說,環境的變化越來越複雜且快速變遷,如何長期保有競爭優勢成 為企業需要審慎思考的問題,Teece, Pisano & Shuen (1997)所提出的動態能力概 念,就是為了解釋企業應該累積哪些能力以因應環境的變化。在這樣的背景之下,本研究希望探究台灣的外派人員在外派過程中的知識管 理,是否能夠對母公司的動態能力產生正面影響,而跨文化適應良好的外派人員 是否會強化這樣的影響效果。 透過實證研究分析後,本研究發現:1. 知識取得能力對母公司動態能力中的感知、機會獲取以及管理威脅能力 皆有正向影響。2. 溝通能力對機會獲取能力有正向影響。3. 跨文化適應在正式溝通與感知、機會獲取能力間存在正向調節效果,但 在管理威脅部分呈現負向調節效果。 zh_TW dc.description.tableofcontents 第壹章、 緒論 1第一節、 研究背景與動機 1第二節、 研究目的 3第貳章、 文獻探討 5第一節、 國際人力資源管理 5第二節、 動態能力理論 15第三節、 知識管理與動態能力理論的關係 23第參章、 研究方法 27第一節、 理論發展 27第二節、 動態能力衡量 31第三節、 假說發展 36第四節、 問卷設計與衡量 49第五節、 抽樣方法與問卷發放 55第肆章、 研究結果 60第一節、 因素分析與信度檢定 60第二節、 多元迴歸分析 75第三節、 研究結果討論 86第伍章、 結論與建議 92第一節、 結論與建議 92第二節、 管理意涵與建議 93第三節、 研究限制 94第四節、 結語 94參考文獻 95附錄 105 zh_TW dc.format.extent 2134212 bytes - dc.format.mimetype application/pdf - dc.language.iso en_US - dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0100355046 en_US dc.subject (關鍵詞) 知識管理 zh_TW dc.subject (關鍵詞) 外派人員 zh_TW dc.subject (關鍵詞) 動態能力 zh_TW dc.title (題名) 子公司知識取得與溝通行為對母公司動態能力的影響-以外派人員的認知觀點 zh_TW dc.title (題名) The Impact of Subsidiary Companys’ Knowledge Access and Communication Capabilities on the Dynamic Capabilities of Parent Company-The Expatriates’ Perspective en_US dc.type (資料類型) thesis en dc.relation.reference (參考文獻) Allen, D., & Alvarez, S. 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