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題名 Perceived Value, Transaction Cost, and Repurchase-Intention in Online Shopping: A Relational Exchange Perspective
作者 巫立宇;陳冠仰;陳柏元;鄭淑玲
Wu,Lei-Yu ; Chen,Kuan-Yang ; Chen,Po-Yuan ; Cheng,Shu-Ling
貢獻者 企管系
關鍵詞 Online shopping; Perceived value; Transaction cost; Repurchase intention
日期 2014-01
上傳時間 20-Nov-2013 17:42:10 (UTC+8)
摘要 This study proposes a framework to understand the impacts of both value-related and transaction cost-related factors on repurchase intention from online shoppers` perspective. In particular, this study defines the construct of cost as a three-component conceptualization (i.e., information searching cost, moral hazard cost, and specific asset investment). Based upon empirical evidence on a survey of 887 online shoppers, this study shows that consumers` perceived value and each cost component are positively related to repurchase intention. Importantly, information searching cost exerts the most significant influence on repurchase intentions among the four relational factors. The result suggests that providing sufficient cues to reduce consumers` information searching cost is the core element of repurchase intention formation. This article closes with theoretical and practical implications.
關聯 Journal of Business Research, 67(1), 2768-2776
資料類型 article
DOI http://dx.doi.org/10.1016/j.jbusres.2012.09.007
dc.contributor 企管系en_US
dc.creator (作者) 巫立宇;陳冠仰;陳柏元;鄭淑玲zh_TW
dc.creator (作者) Wu,Lei-Yu ; Chen,Kuan-Yang ; Chen,Po-Yuan ; Cheng,Shu-Lingen_US
dc.date (日期) 2014-01en_US
dc.date.accessioned 20-Nov-2013 17:42:10 (UTC+8)-
dc.date.available 20-Nov-2013 17:42:10 (UTC+8)-
dc.date.issued (上傳時間) 20-Nov-2013 17:42:10 (UTC+8)-
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/61727-
dc.description.abstract (摘要) This study proposes a framework to understand the impacts of both value-related and transaction cost-related factors on repurchase intention from online shoppers` perspective. In particular, this study defines the construct of cost as a three-component conceptualization (i.e., information searching cost, moral hazard cost, and specific asset investment). Based upon empirical evidence on a survey of 887 online shoppers, this study shows that consumers` perceived value and each cost component are positively related to repurchase intention. Importantly, information searching cost exerts the most significant influence on repurchase intentions among the four relational factors. The result suggests that providing sufficient cues to reduce consumers` information searching cost is the core element of repurchase intention formation. This article closes with theoretical and practical implications.en_US
dc.format.extent 252752 bytes-
dc.format.mimetype application/pdf-
dc.language.iso en_US-
dc.relation (關聯) Journal of Business Research, 67(1), 2768-2776en_US
dc.subject (關鍵詞) Online shopping; Perceived value; Transaction cost; Repurchase intentionen_US
dc.title (題名) Perceived Value, Transaction Cost, and Repurchase-Intention in Online Shopping: A Relational Exchange Perspectiveen_US
dc.type (資料類型) articleen
dc.identifier.doi (DOI) 10.1016/j.jbusres.2012.09.007en_US
dc.doi.uri (DOI) http://dx.doi.org/10.1016/j.jbusres.2012.09.007en_US