| dc.contributor | 資管系 | en_US |
| dc.creator (作者) | Pei-Di Shen, ; Tsang-Hsiung Lee, ; Tsai, Chia-Wen ; Chen, Yi-Fen | en_US |
| dc.creator (作者) | 李昌雄;沈佩蒂;蔡家文;陳宜棻 | zh_TW |
| dc.date (日期) | 2008-09 | en_US |
| dc.date.accessioned | 14-Feb-2014 16:48:08 (UTC+8) | - |
| dc.date.available | 14-Feb-2014 16:48:08 (UTC+8) | - |
| dc.date.issued (上傳時間) | 14-Feb-2014 16:48:08 (UTC+8) | - |
| dc.identifier.uri (URI) | http://nccur.lib.nccu.edu.tw/handle/140.119/63863 | - |
| dc.description.abstract (摘要) | Knowledge management is increasingly being mentioned in practice and research as a mechanism for gaining competitive advantage. Not only the high-tech industry needs to put knowledge management to use, but also the service industry. This article presents a conceptual framework to provide insights for managers to implement knowledge management in service businesses. Especially, we provide a four-stage approach in this study that was adopted from the processes of knowledge management proposed by Alavi and Leidner (2001) and we suggest two to four strategies for each process. | en_US |
| dc.format.extent | 158 bytes | - |
| dc.format.mimetype | text/html | - |
| dc.language.iso | en_US | - |
| dc.relation (關聯) | The International Journal of Sociotechnology and Knowledge Development | en_US |
| dc.title (題名) | The implementation of knowledge management in service businesses | en_US |
| dc.type (資料類型) | article | en |
| dc.identifier.doi (DOI) | 10.4018/jskd.2009070103 | en_US |
| dc.doi.uri (DOI) | http://dx.doi.org/10.4018/jskd.2009070103 | en_US |
