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題名 Understanding the Effectiveness of Capability Maturity Model Integration by Examining the Knowledge Management of Software Development Process
作者 尚孝純
尚孝純;林淑芳
貢獻者 資管系
關鍵詞 CMMI; knowledge management; learning; quality improvement
日期 2009-10
上傳時間 18-二月-2014 10:26:24 (UTC+8)
摘要 Capability Maturity Model Integration (CMMI) is one of the well-known models that provide best practices for software quality improvement. Many articles praise the benefits of CMMI adoption, such as enhanced knowledge management of software development, improved software quality and increased efficiency of software development. However, these intangibles, especially those relating to knowledge management, have not been investigated yet. To build a deeper understanding of CMMI this paper intends to investigate the effectiveness of CMMI by examining the impact of quality management on the knowledge management of software development processes. A case study approach was employed to collect complete information of the impact of CMMI on software knowledge management from different aspects. The results reveal that the incongruence between managing the knowledge of software development and managing the process of software knowledge management has created blind points in the adoption of the CMMI programme. In addition to complying with the CMMI prescriptive guidelines CMMI-adoption organisations would need to integrate knowledge from both internal and external customers.
關聯 Quality Management & Business Excellence, 20(5), 509-521
資料來源 http://dx.doi.org/10.1080/14783360902863671
資料類型 article
dc.contributor 資管系en_US
dc.creator (作者) 尚孝純zh_TW
dc.creator (作者) 尚孝純;林淑芳zh_TW
dc.date (日期) 2009-10en_US
dc.date.accessioned 18-二月-2014 10:26:24 (UTC+8)-
dc.date.available 18-二月-2014 10:26:24 (UTC+8)-
dc.date.issued (上傳時間) 18-二月-2014 10:26:24 (UTC+8)-
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/63921-
dc.description.abstract (摘要) Capability Maturity Model Integration (CMMI) is one of the well-known models that provide best practices for software quality improvement. Many articles praise the benefits of CMMI adoption, such as enhanced knowledge management of software development, improved software quality and increased efficiency of software development. However, these intangibles, especially those relating to knowledge management, have not been investigated yet. To build a deeper understanding of CMMI this paper intends to investigate the effectiveness of CMMI by examining the impact of quality management on the knowledge management of software development processes. A case study approach was employed to collect complete information of the impact of CMMI on software knowledge management from different aspects. The results reveal that the incongruence between managing the knowledge of software development and managing the process of software knowledge management has created blind points in the adoption of the CMMI programme. In addition to complying with the CMMI prescriptive guidelines CMMI-adoption organisations would need to integrate knowledge from both internal and external customers.en_US
dc.format.extent 150564 bytes-
dc.format.mimetype application/pdf-
dc.language.iso en_US-
dc.relation (關聯) Quality Management & Business Excellence, 20(5), 509-521en_US
dc.source.uri (資料來源) http://dx.doi.org/10.1080/14783360902863671en_US
dc.subject (關鍵詞) CMMI; knowledge management; learning; quality improvementen_US
dc.title (題名) Understanding the Effectiveness of Capability Maturity Model Integration by Examining the Knowledge Management of Software Development Processen_US
dc.type (資料類型) articleen