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題名 The Effect of Social Capital on Community Loyalty in a Virtual Community: Test of a Tripartite-Process Model
作者 蕭丞傑;邱志聖
Hsiao, Cheng-Chieh ; Chiou, Jyh-Shen
貢獻者 國貿系
關鍵詞 Social capital; Online community; Norm; Trust; Resource; Utility; Massive multiplayer online game
日期 2012.12
上傳時間 25-六月-2014 16:12:04 (UTC+8)
摘要 Drawing upon social capital theory and social exchange theory, this study attempts to elaborate the effect of social capital on community loyalty in a virtual community by proposing and assessing a tripartite-process model. Online gaming communities were selected as the research context for testing the model. After collecting 347 usable responses from a globally leading Massive Multiplayer Online Game (MMOG), this study confirms that a player`s social capital in an online gaming community affects his or her community loyalty through normative, relational, and utilitarian processes. The results also show that resource accessibility has a positive impact on perceived game utility, which in turn affects community loyalty. Finally, we conclude with research limitations and theoretical and managerial implications.
關聯 Decision Support Systems, 54(1), 750-757
資料類型 article
DOI http://dx.doi.org/10.1016/j.dss.2012.09.003
dc.contributor 國貿系en_US
dc.creator (作者) 蕭丞傑;邱志聖zh_TW
dc.creator (作者) Hsiao, Cheng-Chieh ; Chiou, Jyh-Shenen_US
dc.date (日期) 2012.12en_US
dc.date.accessioned 25-六月-2014 16:12:04 (UTC+8)-
dc.date.available 25-六月-2014 16:12:04 (UTC+8)-
dc.date.issued (上傳時間) 25-六月-2014 16:12:04 (UTC+8)-
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/66913-
dc.description.abstract (摘要) Drawing upon social capital theory and social exchange theory, this study attempts to elaborate the effect of social capital on community loyalty in a virtual community by proposing and assessing a tripartite-process model. Online gaming communities were selected as the research context for testing the model. After collecting 347 usable responses from a globally leading Massive Multiplayer Online Game (MMOG), this study confirms that a player`s social capital in an online gaming community affects his or her community loyalty through normative, relational, and utilitarian processes. The results also show that resource accessibility has a positive impact on perceived game utility, which in turn affects community loyalty. Finally, we conclude with research limitations and theoretical and managerial implications.en_US
dc.format.extent 363125 bytes-
dc.format.mimetype application/pdf-
dc.language.iso en_US-
dc.relation (關聯) Decision Support Systems, 54(1), 750-757en_US
dc.subject (關鍵詞) Social capital; Online community; Norm; Trust; Resource; Utility; Massive multiplayer online gameen_US
dc.title (題名) The Effect of Social Capital on Community Loyalty in a Virtual Community: Test of a Tripartite-Process Modelen_US
dc.type (資料類型) articleen
dc.identifier.doi (DOI) 10.1016/j.dss.2012.09.003-
dc.doi.uri (DOI) http://dx.doi.org/10.1016/j.dss.2012.09.003-