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題名 屬性組合影響B2B網路廣告效果之研究-以關鍵字廣告及橫幅廣告為例
How Attributes Combination Affects the Advertising Effect of B2B Internet Marketing-The Case of Advertising Copies and Banner Advertisements作者 歐陽而美
Ouyang, Erh Mei貢獻者 于卓民
Yu, Chow Ming
歐陽而美
Ouyang, Erh Mei關鍵詞 B2B網路行銷
關鍵字廣告
橫幅廣告
廣告點擊率
B2B Internet marketing
Ad copy
Banner ad
Click-through rate日期 2013 上傳時間 14-七月-2014 11:25:47 (UTC+8) 摘要 2009年全球廣告總量將會降低 6.9%,而網路則會是唯一廣告量成長的媒體。網路廣告中又以關鍵字廣告(Ad Copy)與橫幅廣告(Banner Ad)所佔總體網路廣告營收的比例最高。關鍵字廣告為當網路使用者搜尋資訊時,鍵入關鍵字,文字廣告即會出現在搜尋結果的網頁中,與網路使用者的搜尋意圖互相連結;而橫幅廣告(Banner Ad)為靜態或動態之圖像式廣告,網路使用者點擊後可連至廣告主網頁。 本研究探討屬性組合如何影響關鍵字廣告(Ad Copy)與橫幅廣告(Banner Ad)之廣告效果,與B2B企業研華股份有限公司(Advantech Corporation)之數位行銷中心(Digital Marketing Center)合作,配合Google AdWords平台進行廣告投放之實證研究,觀察廣告之點擊率。為了解屬性組合如何影響廣告效果,本研究分為兩個部分:關鍵字廣告(Ad Copy)與橫幅廣告(Banner Ad)。關鍵字廣告(Ad Copy)部分,以「文化差異」與心理學理論之「自由需求(自由感)」之有無為自變項;橫幅廣告(Banner Ad)部分以「廣告尺寸」、「訴求導向」與「廣告主題」為自變項,兩種類型廣告之研究皆以廣告「點擊率」為應變項,試圖觀察不同屬性組合之下的廣告效果,以供B2B企業在執行網路行銷時之參考。 研究結果發現,在具「文化差異」之國家下投放「自由需求(自由感)」之有無的關鍵字廣告(Ad Copy),其廣告點擊率具顯著差異;而「廣告尺寸」、「訴求導向」與「廣告主題」此三屬性組合下,「方型(300 x 250) x 應用領域資訊 x USP」此一廣告屬性組合獲得最佳之廣告點擊率。透過研究觀察,B2B企業可以此為未來關鍵字廣告(Ad Copy)文案撰寫與橫幅廣告(Banner Ad)文案設計之方向。
Internet has become the second large media in recent years. For B2B company, Internet Advertising is an important channel to promote brand image and products as well. The most popular formats of Internet Advertising, according to Interactive Advertising Bureau (IAB), are Ad Copies and Banner Ads, which the revenue accounts for 43% and 19% respectively in 2013. The purpose of this study is to explore, for B2B company, how attributes combination affects the advertising effect. We cooperated with Advantech Corporation, a leading B2B company in providing innovative embedded and automation products and solutions, and used Google AdWords platform to advertise. In this study, we have two parts: Ad Copy and Banner Ad. For Ad Copy, we proposed two attributes: cultural differences and free-will choices; for Banner Ad, we selected three: banner size, appeal orientation, and advertising theme as attributes to verify the effects on ads clicking behavior. Click-through Rate dada were collected and analyzed from Google AdWords tracking system and campaign report. The results showed that Ad copies with free-will choices targeted in both Western and Eastern countries, Banner Ads with rectangle design, solution-oriented and unique selling point created better advertising effects. Furthermore, we also had discussion on the impact from product features and Ad positions to advertising effects. 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Y., (2009), “The Effects of Persuasion Knowledge on Click-through of Keyword Search Ads: Moderating Role of Search Task and Perceived Fairness.” Journalism &Mass Communication Quarterly, 86(2), 401-418.Yoo, C. Y., (2011), “Interplay of message framing, keyword insertion and levels of product involvement in click-through of keyword search ads,” International Journal of Advertising, 30(3), 399-424,ZenithOptimedia (2009), ZenithOptimedia Releases April 2009 Ad Expenditure Forecasts. Retrieved from: http://www.zawya.com/Story.cfm/sidZAWYA20090414132254/ 描述 碩士
國立政治大學
企業管理研究所
101355009
102資料來源 http://thesis.lib.nccu.edu.tw/record/#G0101355009 資料類型 thesis dc.contributor.advisor 于卓民 zh_TW dc.contributor.advisor Yu, Chow Ming en_US dc.contributor.author (作者) 歐陽而美 zh_TW dc.contributor.author (作者) Ouyang, Erh Mei en_US dc.creator (作者) 歐陽而美 zh_TW dc.creator (作者) Ouyang, Erh Mei en_US dc.date (日期) 2013 en_US dc.date.accessioned 14-七月-2014 11:25:47 (UTC+8) - dc.date.available 14-七月-2014 11:25:47 (UTC+8) - dc.date.issued (上傳時間) 14-七月-2014 11:25:47 (UTC+8) - dc.identifier (其他 識別碼) G0101355009 en_US dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/67452 - dc.description (描述) 碩士 zh_TW dc.description (描述) 國立政治大學 zh_TW dc.description (描述) 企業管理研究所 zh_TW dc.description (描述) 101355009 zh_TW dc.description (描述) 102 zh_TW dc.description.abstract (摘要) 2009年全球廣告總量將會降低 6.9%,而網路則會是唯一廣告量成長的媒體。網路廣告中又以關鍵字廣告(Ad Copy)與橫幅廣告(Banner Ad)所佔總體網路廣告營收的比例最高。關鍵字廣告為當網路使用者搜尋資訊時,鍵入關鍵字,文字廣告即會出現在搜尋結果的網頁中,與網路使用者的搜尋意圖互相連結;而橫幅廣告(Banner Ad)為靜態或動態之圖像式廣告,網路使用者點擊後可連至廣告主網頁。 本研究探討屬性組合如何影響關鍵字廣告(Ad Copy)與橫幅廣告(Banner Ad)之廣告效果,與B2B企業研華股份有限公司(Advantech Corporation)之數位行銷中心(Digital Marketing Center)合作,配合Google AdWords平台進行廣告投放之實證研究,觀察廣告之點擊率。為了解屬性組合如何影響廣告效果,本研究分為兩個部分:關鍵字廣告(Ad Copy)與橫幅廣告(Banner Ad)。關鍵字廣告(Ad Copy)部分,以「文化差異」與心理學理論之「自由需求(自由感)」之有無為自變項;橫幅廣告(Banner Ad)部分以「廣告尺寸」、「訴求導向」與「廣告主題」為自變項,兩種類型廣告之研究皆以廣告「點擊率」為應變項,試圖觀察不同屬性組合之下的廣告效果,以供B2B企業在執行網路行銷時之參考。 研究結果發現,在具「文化差異」之國家下投放「自由需求(自由感)」之有無的關鍵字廣告(Ad Copy),其廣告點擊率具顯著差異;而「廣告尺寸」、「訴求導向」與「廣告主題」此三屬性組合下,「方型(300 x 250) x 應用領域資訊 x USP」此一廣告屬性組合獲得最佳之廣告點擊率。透過研究觀察,B2B企業可以此為未來關鍵字廣告(Ad Copy)文案撰寫與橫幅廣告(Banner Ad)文案設計之方向。 zh_TW dc.description.abstract (摘要) Internet has become the second large media in recent years. For B2B company, Internet Advertising is an important channel to promote brand image and products as well. The most popular formats of Internet Advertising, according to Interactive Advertising Bureau (IAB), are Ad Copies and Banner Ads, which the revenue accounts for 43% and 19% respectively in 2013. The purpose of this study is to explore, for B2B company, how attributes combination affects the advertising effect. We cooperated with Advantech Corporation, a leading B2B company in providing innovative embedded and automation products and solutions, and used Google AdWords platform to advertise. In this study, we have two parts: Ad Copy and Banner Ad. For Ad Copy, we proposed two attributes: cultural differences and free-will choices; for Banner Ad, we selected three: banner size, appeal orientation, and advertising theme as attributes to verify the effects on ads clicking behavior. Click-through Rate dada were collected and analyzed from Google AdWords tracking system and campaign report. The results showed that Ad copies with free-will choices targeted in both Western and Eastern countries, Banner Ads with rectangle design, solution-oriented and unique selling point created better advertising effects. Furthermore, we also had discussion on the impact from product features and Ad positions to advertising effects. Finally, based on our findings, we provided B2B company marketers further suggestions for Ad Copy and Banner Ad execution and Ad content design. en_US dc.description.tableofcontents 第壹章 緒論 1第一節 研究背景與動機 1第二節 研究問題與目的 4第三節 研究流程與章節簡介 5第貳章 文獻探討 7第一節 網路廣告 7第二節 文化差異 20第三節 自由需求(自由感) 23第四節 廣告尺寸 25第五節 訴求導向 28第六節 廣告主題 30第七節 網路廣告效果-點擊率(Click-through Rate)測定 33第參章 研究方法 37第一節 研究架構 37第二節 實驗工具 39第三節 實驗設計 42第四節 資料蒐集方法 47第五節 資料分析方法 48第肆章 實證結果與研究討論 49第一節 實證結果 49第二節 研究討論 56第伍章 結論 62第一節 結論與實務策略 62第二節 研究貢獻 63第陸章 研究限制與後續建議 65參考文獻 67附錄 73(1)美國互動廣告局(IAB)之網路廣告分類 73(2)關鍵字廣告(Ad Copy)實驗所購買之關鍵字 75(3)關鍵字廣告(Ad Copy)實驗廣告文案設計 75(4)橫幅廣告(Banner Ad)實驗廣告文案設計 76 zh_TW dc.format.extent 5647455 bytes - dc.format.mimetype application/pdf - dc.language.iso en_US - dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0101355009 en_US dc.subject (關鍵詞) B2B網路行銷 zh_TW dc.subject (關鍵詞) 關鍵字廣告 zh_TW dc.subject (關鍵詞) 橫幅廣告 zh_TW dc.subject (關鍵詞) 廣告點擊率 zh_TW dc.subject (關鍵詞) B2B Internet marketing en_US dc.subject (關鍵詞) Ad copy en_US dc.subject (關鍵詞) Banner ad en_US dc.subject (關鍵詞) Click-through rate en_US dc.title (題名) 屬性組合影響B2B網路廣告效果之研究-以關鍵字廣告及橫幅廣告為例 zh_TW dc.title (題名) How Attributes Combination Affects the Advertising Effect of B2B Internet Marketing-The Case of Advertising Copies and Banner Advertisements en_US dc.type (資料類型) thesis en dc.relation.reference (參考文獻) 丁永祥(2007),「Click Economy!搜尋變鈔票」,管理雜誌,第393期,頁100-103。 王志仁(2007),「網路廣告業的銀彈大戰」,數位時代,第155期,頁24。 台北市數位行銷協會(2012),2012年全年台灣整體數位媒體廣告市場達116.01, 成長13.6%, 取自http://www.dma.org.tw/Bulletin/NewsDel/116 江義平、江岱衛(2010),「關鍵字廣告點擊行為探究」,電子商務研究,第8卷第3期,頁407-432。 李慶長、張銀益、陳文聰、蔡聰源(2010),「關鍵字廣告之文案訊息設計對廣告成效影響的探討」,北商學報,第18期,頁79-107。 林義屏、黃俊英、邱建瑋(2003),「網路廣告最佳化屬性研究-以橫幅式標題網路廣告為例」,中華管理評論國際學報,第6卷第4期,頁131-145。 林磐聳(1993),企業識別系統,台北市:藝風堂出版社。 邱莉玲(2011),「今年網路廣告挑戰百億元」,工商時報,B3版。 施心慧(1999),「讓每分預算都花在刀口上關鍵字廣告瞄準目標群眾」,廣告雜誌,第94期,頁122-123。 高錦德(2009),「個人集體主義傾向與團隊衝突知覺對組織公民行為之影響」,國立高雄應用科技大學人力資源發展系暨研究所碩士論文。 財團法人資訊工業策進會(2013),2013年台灣關鍵廣告主市場規模微跌1.3%,數位廣告躋身主流,行動廣告漸受矚目‧取自www.iii.org.tw/m/News-more.aspx?id=1134&AspxAutoDetectCookieSupport=1陳映彤(2007),「關鍵字廣告特性、網站態度、產品涉入對關鍵字廣告效果關係 之研究-以Y ahoo奇摩為例」,國立臺北商業技術學院商學研究所碩士論文。張仲琬(2009),全球網路使用者突破10億-中國人居冠,取自 http://tw.news.yahoo.com/article/url/d/a/090124/19/1djg7.html/黃佳新(2003),「關鍵字擷取與文件分類之因子分析」,國立清華大學工業工程 與工程管理學系碩士論文。趙國仁、陳文華、李慶長(2009),「搜尋引擎產業創新模式之建構」,管理學報, 第4卷,頁417-444。黎凱榕、曾暐婷、劉弘瑄(2008),「網路Banner廣告版面設計影響網路使用者點閱 意願之研究-以靜態全橫幅廣告(Full Banner)為例」,國立臺灣藝術大學圖文 傳播藝術學報,頁161-170。數位時代(2012),尼爾森:消費者對線上廣告的信任度上升,取自 http://www.bnext.com.tw/article/view/id/22798劉文良(2004),網路行銷理論與實務,台北市:金禾資訊。 蔡明哲(1999),「橫標網路廣告比其他媒體更能刺激線上購物」,一週網事,第7卷第8期,取自http://www.hungryowl.com/netwatching/old/vol-7_no-8_99-11-25.html#title5賴建都(1998),「網際網路廣告訊息設計之研究」,廣告學研究,第11集,頁57-72。 戴軒廷、馬恆、張紹勳(2004),「衡量網路廣告態度之指標建構」,台灣管理學刊,第4卷第2期,頁59-84。 謝年威(2008),「你上網搜尋了嗎?關鍵字行銷與搜尋意圖之研究」,國立高雄第一科技大學行銷與流通管理系碩士論文。 蘇文彬(2011),「大買家買『家樂福』關鍵字廣告違反公平法被罰」,取自http://www.ithome.com.tw/itadm/article.php?c=69428Aaker, D. 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