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題名 國民中學領導者-成員交換關係對組織公民行為影響之研究：以組織承諾為中介變項
The Study of the Influences of Leader-Member Exchange on Organizational Citizenship Behavior in Junior High Schools: Organizational Commitment as a Mediator作者 蘇庭暄 貢獻者 吳政達
蘇庭暄關鍵詞 領導者-成員交換關係
組織公民行為
組織承諾
leader-member exchange
organizational citizenship behavior
organizational commitment日期 2013 上傳時間 29-七月-2014 16:16:22 (UTC+8) 摘要 本研究旨在探討新北市國民中學領導者-成員交換關係、教師組織公民行為與組織承諾的實際情形，並瞭解不同背景變項下教師知覺領導者-成員交換關係、組織公民行為與組織承諾的差異情形，以及領導者-成員交換關係與教師組織承諾對教師組織公民行為的影響，進而探究教師組織承諾對領導者-成員交換關係與組織公民行為是否具有中介效果。研究方法為文獻分析與問卷調查法，研究對象為新北市國民中學教師，共抽取12間國中，發出420份問卷，回收有效問卷337份，可用率達80%，問卷回收後分別以敘述性統計分析、獨立樣本t檢定、單因子變異數分析、多元逐步迴歸分析、路徑分析等統計方法進行研究，根據研究結果與分析後歸納之結論如下：一、新北市國民中學教師知覺領導者-成員交換關係為中等程度，以「專業尊敬」之知覺程度最高，「貢獻」之知覺程度最低。二、新北市國民中學教師所表現的組織公民行為係中等程度，以「對工作之投與奉獻」之知覺程度最高，「利他人之組織公民行為」之知覺程度最低。三、新北市國民中學教師所表現的組織承諾為中等程度，以「持續性承諾」之知覺程度最高，「規範性承諾」之知覺程度最低。四、不同背景變項下教師知覺領導者-成員交換關係、組織公民行為及組織承諾的整體及各構面的程度有差異。五、領導者-成員交換關係與教師組織承諾對教師組織公民行為有顯著的聯合預測力，其中以「情感性承諾」的預測力最高。六、教師組織承諾在領導者-成員交換關係對教師組織公民行為的影響上具有中介效果。最後根據研究結果提出建議，以供教育行政機關、國民中學學校校長、教師及後續研究之參考。 參考文獻 王娜玲(2009)。臺北市國小校長領導行為與教師組織公民行為之研究。臺北市立教育大學學報，40(1)，119-156。吳政達(2005)。心理契約、組織公平、組織信任與組織公民行為之關連性研究：以臺灣地區國民中小學學校組織為例。行政院國家科學委員會（編號：NSC94-2413-H-004-009）。臺北市：中華民國行政院國家科學委員會。吳政達(2007)。學校組織中領導者與圈內成員間的上下關係對組織公民行為影響之研究:組織公平、組織自尊與工作滿意度之中介變項分析(1)。行政院國家科學委員會（編號：NSC96-2413-H-004- 006），臺北市：中華民國行政院國家科學委員會。吳政達(2009)。學校組織中領導者與部屬交換關係、組織公平、組織自尊與工作滿意度對組織公民行為影響之研究。教育政策論壇，12(1)，141-161。吳健銘(2010)。國民小學教師知覺組織公平與工作滿意的關係：以領導者與部屬交換關係之中介效果(未出版之碩士論文)。國立臺南大學，臺南市。呂旺澤(2008)。國小校長轉型領導與教師組織公民行為之研究—以組織承諾為中介變項(未出版之碩士論文)。亞洲大學，臺中市。.林光明(2003)。領導風格對組織承諾及組織公民行為影響之研究--以桃園縣政府為例(未出版之碩士論文)。銘傳大學，臺北市。林秋靜(2007)。組織承諾對組織公民行為影響之研究-以我國訓練機關為例(未出版之碩士論文)。國立政治大學，臺北市。林淑姬、樊景立、吳靜吉、司徒達賢(民83)。薪酬公平、程序公正與組織承諾、 組織公民行為關係之研究。管理評論。13(2)，87-108。邱國隆(2007)。新竹縣、市國民小學學校組織氣候、教師組織承諾與教師組織公民行為之研究(未出版之碩士論文)。國立新竹教育大學，新竹市。邱璟鈴(2012)。教師領導部屬交換關係對創新教學之影響(未出版之碩士論文)。國立中正大學，嘉義縣。姜定宇、鄭伯壎(民92)。組織忠誠、組織承諾、及組織公民行為研究之回顧與前瞻。應用心理研究季刊，19，175-209。范熾文(2007)。教師組織承諾：概念、發展、類別與啟示。學校行政，50，128-144。范熾文、林加惠(2010)。國民小學校長道德領導與教師組織公民行為關係之研究。市北教育學刊，36，23-50。徐宗盛(2010)。校長真誠領導與教師組織承諾、組織公民行為關係之研究(未出版之碩士論文)。國立政治大學，臺北市。許道然(2001)。公部門組織信任與組織公民行為關係之研究(未出版之博士論文)。國立政治大學，臺北市。許道然(2002)。組織公民行為之研究。空大行政學報，12，113-146。陳世昌(2007)。工作滿足、組織承諾與組織公民行為間關係之研究-以大台北地區銀行業從業人員為例(未出版之碩士論文)。國立臺北商業技術學院，臺北市。陳明田(2000)。組織氣候與角色內行為、組織公民行為關係之研究-以組織承諾為中介變項(未出版之碩士論文)。國立高雄師範大學，高雄市。陳威菖(1997)。組織承諾與工作滿足對組織公民行為的組織－以工作疏離感為中介模式(未出版之碩士論文)。國立中山大學，高雄市。陳瑩綻(2005)。LMX的本土問卷建構與驗證(未出版之碩士論文)。國立中正大學，嘉義縣。張于紳(2009)。職業承諾與領導者部屬交換關係對員工之組織承諾與組織公民行為之影響(未出版之博士論文)。國立中央大學，桃園縣。湯家偉(2010)。教師組織公民行為前置因素跨層次模式之研究(未出版之博士論文)。國立政治大學，臺北市。溫福星(2012)。多變量分析方法與操作-SPSS之應用。臺北市：鼎茂。劉春榮(1993)。國民小學組織結構、組織承諾與學校效能關係研究(未出版之博士論文)。國立政治大學，臺北市。蔡進雄(1993)。國民中學校長領導方式與教師組織承諾關係之研究(未出版之碩士論文)。國立臺灣師範大學，臺北市。鄭燿男(2004)。國民中小學教師的組織公民行為之影響模式。師大學報：教育類，49(1)，41-62。鄭淵全、李秀如（2010）。國小教師組織承諾與人力資本關係之研究-知識分享策略之中介效果。新竹教育大學教育學報，27(1)，1-31。Allen, T. 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國立政治大學
教育行政與政策研究所
97171001
102資料來源 http://thesis.lib.nccu.edu.tw/record/#G0097171001 資料類型 thesis dc.contributor.advisor 吳政達 zh_TW dc.contributor.author (作者) 蘇庭暄 zh_TW dc.creator (作者) 蘇庭暄 zh_TW dc.date (日期) 2013 en_US dc.date.accessioned 29-七月-2014 16:16:22 (UTC+8) - dc.date.available 29-七月-2014 16:16:22 (UTC+8) - dc.date.issued (上傳時間) 29-七月-2014 16:16:22 (UTC+8) - dc.identifier (其他 識別碼) G0097171001 en_US dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/67926 - dc.description (描述) 碩士 zh_TW dc.description (描述) 國立政治大學 zh_TW dc.description (描述) 教育行政與政策研究所 zh_TW dc.description (描述) 97171001 zh_TW dc.description (描述) 102 zh_TW dc.description.abstract (摘要) 本研究旨在探討新北市國民中學領導者-成員交換關係、教師組織公民行為與組織承諾的實際情形，並瞭解不同背景變項下教師知覺領導者-成員交換關係、組織公民行為與組織承諾的差異情形，以及領導者-成員交換關係與教師組織承諾對教師組織公民行為的影響，進而探究教師組織承諾對領導者-成員交換關係與組織公民行為是否具有中介效果。研究方法為文獻分析與問卷調查法，研究對象為新北市國民中學教師，共抽取12間國中，發出420份問卷，回收有效問卷337份，可用率達80%，問卷回收後分別以敘述性統計分析、獨立樣本t檢定、單因子變異數分析、多元逐步迴歸分析、路徑分析等統計方法進行研究，根據研究結果與分析後歸納之結論如下：一、新北市國民中學教師知覺領導者-成員交換關係為中等程度，以「專業尊敬」之知覺程度最高，「貢獻」之知覺程度最低。二、新北市國民中學教師所表現的組織公民行為係中等程度，以「對工作之投與奉獻」之知覺程度最高，「利他人之組織公民行為」之知覺程度最低。三、新北市國民中學教師所表現的組織承諾為中等程度，以「持續性承諾」之知覺程度最高，「規範性承諾」之知覺程度最低。四、不同背景變項下教師知覺領導者-成員交換關係、組織公民行為及組織承諾的整體及各構面的程度有差異。五、領導者-成員交換關係與教師組織承諾對教師組織公民行為有顯著的聯合預測力，其中以「情感性承諾」的預測力最高。六、教師組織承諾在領導者-成員交換關係對教師組織公民行為的影響上具有中介效果。最後根據研究結果提出建議，以供教育行政機關、國民中學學校校長、教師及後續研究之參考。 zh_TW dc.description.tableofcontents 第一章 緒論 第一節 研究動機 ……………………………………………………………………………………………………1 第二節 研究目的與待答問題 ………………………………………………………………………………4 第三節 重要名詞釋義 ……………………………………………………………………………………………5 第四節 研究範圍與限制 ………………………………………………………………………………………6第二章 文獻探討 第一節 領導者-成員交換關係的理論與相關研究 …………………………………………7 第二節 組織公民行為的概念與相關研究 …………………………………………………………14 第三節 組織承諾的理論與相關研究 …………………………………………………………………22 第四節 領導者-成員交換關係、組織公民行為與組織承諾之相關研究 …31第三章 研究設計與實施 第一節 研究架構 ……………………………………………………………………………………………………34 第二節 研究假設 ……………………………………………………………………………………………………36 第三節 研究實施 ……………………………………………………………………………………………………37 第四節 研究對象與工具 ………………………………………………………………………………………38 第五節 資料處理 ……………………………………………………………………………………………………44第四章 研究結果與討論 第一節 領導者-成員交換關係、組織公民行為、組織承諾之現況分析……46 第二節 不同背景變項在領導者-成員交換關係、組織公民行為、 組織承諾之差異分析 ………………………………………………………………………………51 第三節 領導者-成員交換關係、組織公民行為、組織承諾之預測分析……79第五章 結論與建議第一節 結論 ………………………………………………………………………………………………………………86第二節 建議 ………………………………………………………………………………………………………………92參考文獻 …………………………………………………………………………………………………………………………97附錄 正式問卷 ……………………………………………………………………………………………………………106 zh_TW dc.format.extent 2024508 bytes - dc.format.mimetype application/pdf - dc.language.iso en_US - dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0097171001 en_US dc.subject (關鍵詞) 領導者-成員交換關係 zh_TW dc.subject (關鍵詞) 組織公民行為 zh_TW dc.subject (關鍵詞) 組織承諾 zh_TW dc.subject (關鍵詞) leader-member exchange en_US dc.subject (關鍵詞) organizational citizenship behavior en_US dc.subject (關鍵詞) organizational commitment en_US dc.title (題名) 國民中學領導者-成員交換關係對組織公民行為影響之研究：以組織承諾為中介變項 zh_TW dc.title (題名) The Study of the Influences of Leader-Member Exchange on Organizational Citizenship Behavior in Junior High Schools: Organizational Commitment as a Mediator en_US dc.type (資料類型) thesis en dc.relation.reference (參考文獻) 王娜玲(2009)。臺北市國小校長領導行為與教師組織公民行為之研究。臺北市立教育大學學報，40(1)，119-156。吳政達(2005)。心理契約、組織公平、組織信任與組織公民行為之關連性研究：以臺灣地區國民中小學學校組織為例。行政院國家科學委員會（編號：NSC94-2413-H-004-009）。臺北市：中華民國行政院國家科學委員會。吳政達(2007)。學校組織中領導者與圈內成員間的上下關係對組織公民行為影響之研究:組織公平、組織自尊與工作滿意度之中介變項分析(1)。行政院國家科學委員會（編號：NSC96-2413-H-004- 006），臺北市：中華民國行政院國家科學委員會。吳政達(2009)。學校組織中領導者與部屬交換關係、組織公平、組織自尊與工作滿意度對組織公民行為影響之研究。教育政策論壇，12(1)，141-161。吳健銘(2010)。國民小學教師知覺組織公平與工作滿意的關係：以領導者與部屬交換關係之中介效果(未出版之碩士論文)。國立臺南大學，臺南市。呂旺澤(2008)。國小校長轉型領導與教師組織公民行為之研究—以組織承諾為中介變項(未出版之碩士論文)。亞洲大學，臺中市。.林光明(2003)。領導風格對組織承諾及組織公民行為影響之研究--以桃園縣政府為例(未出版之碩士論文)。銘傳大學，臺北市。林秋靜(2007)。組織承諾對組織公民行為影響之研究-以我國訓練機關為例(未出版之碩士論文)。國立政治大學，臺北市。林淑姬、樊景立、吳靜吉、司徒達賢(民83)。薪酬公平、程序公正與組織承諾、 組織公民行為關係之研究。管理評論。13(2)，87-108。邱國隆(2007)。新竹縣、市國民小學學校組織氣候、教師組織承諾與教師組織公民行為之研究(未出版之碩士論文)。國立新竹教育大學，新竹市。邱璟鈴(2012)。教師領導部屬交換關係對創新教學之影響(未出版之碩士論文)。國立中正大學，嘉義縣。姜定宇、鄭伯壎(民92)。組織忠誠、組織承諾、及組織公民行為研究之回顧與前瞻。應用心理研究季刊，19，175-209。范熾文(2007)。教師組織承諾：概念、發展、類別與啟示。學校行政，50，128-144。范熾文、林加惠(2010)。國民小學校長道德領導與教師組織公民行為關係之研究。市北教育學刊，36，23-50。徐宗盛(2010)。校長真誠領導與教師組織承諾、組織公民行為關係之研究(未出版之碩士論文)。國立政治大學，臺北市。許道然(2001)。公部門組織信任與組織公民行為關係之研究(未出版之博士論文)。國立政治大學，臺北市。許道然(2002)。組織公民行為之研究。空大行政學報，12，113-146。陳世昌(2007)。工作滿足、組織承諾與組織公民行為間關係之研究-以大台北地區銀行業從業人員為例(未出版之碩士論文)。國立臺北商業技術學院，臺北市。陳明田(2000)。組織氣候與角色內行為、組織公民行為關係之研究-以組織承諾為中介變項(未出版之碩士論文)。國立高雄師範大學，高雄市。陳威菖(1997)。組織承諾與工作滿足對組織公民行為的組織－以工作疏離感為中介模式(未出版之碩士論文)。國立中山大學，高雄市。陳瑩綻(2005)。LMX的本土問卷建構與驗證(未出版之碩士論文)。國立中正大學，嘉義縣。張于紳(2009)。職業承諾與領導者部屬交換關係對員工之組織承諾與組織公民行為之影響(未出版之博士論文)。國立中央大學，桃園縣。湯家偉(2010)。教師組織公民行為前置因素跨層次模式之研究(未出版之博士論文)。國立政治大學，臺北市。溫福星(2012)。多變量分析方法與操作-SPSS之應用。臺北市：鼎茂。劉春榮(1993)。國民小學組織結構、組織承諾與學校效能關係研究(未出版之博士論文)。國立政治大學，臺北市。蔡進雄(1993)。國民中學校長領導方式與教師組織承諾關係之研究(未出版之碩士論文)。國立臺灣師範大學，臺北市。鄭燿男(2004)。國民中小學教師的組織公民行為之影響模式。師大學報：教育類，49(1)，41-62。鄭淵全、李秀如（2010）。國小教師組織承諾與人力資本關係之研究-知識分享策略之中介效果。新竹教育大學教育學報，27(1)，1-31。Allen, T. 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