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題名 Sensitive cabbies: Ongoing sense-making within technology structuring
作者 吳思華
Hsiao, Ruey-Lin;Wu, Se-Hwa;Hou, Sheng-Tsung
貢獻者 科管智財所
關鍵詞 Ongoing sense-making;
     Technology enactments;
     Global Positioning System;
     CabLink;
     Qualitative study;
     Longitudinal research;
     Work transformation
日期 2008
上傳時間 22-十月-2014 15:08:32 (UTC+8)
摘要 How may users make initial senses around new technology? This question requires an investigation beyond initial sense-making and into ongoing sense-making. An important research agenda is how users may make more senses from ongoing work structuring around technology. The previous studies largely examine how users make initial kinds of sense so as to form certain attitudes towards technology adoption. However, less known to current literature is that users also make ongoing senses as they extensively interact with technology in practice over time. This article presents a qualitative study of the ongoing adoption of CabLink, a Global Positioning System (GPS) which enables vehicle dispatching, implemented by one of the world’s largest taxi fleets, based in Singapore. It analyzes how additional new senses may emerge from a vagary of technology enactments. As a result, users become more sensitive towards adopting technology differentially as they continue to appropriate technology in their work context. This longitudinal research illustrates how local meanings ascribed by different user-groups to a technology may evolve and induce intended as well as unanticipated work transformation. Theoretical and practical implications on ongoing sense-making are discussed.
關聯 Information and Organization, 18,251-279
資料類型 article
DOI http://dx.doi.org/10.1016/j.infoandorg.2008.01.002
dc.contributor 科管智財所en_US
dc.creator (作者) 吳思華zh_TW
dc.creator (作者) Hsiao, Ruey-Lin;Wu, Se-Hwa;Hou, Sheng-Tsungen_US
dc.date (日期) 2008en_US
dc.date.accessioned 22-十月-2014 15:08:32 (UTC+8)-
dc.date.available 22-十月-2014 15:08:32 (UTC+8)-
dc.date.issued (上傳時間) 22-十月-2014 15:08:32 (UTC+8)-
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/70709-
dc.description.abstract (摘要) How may users make initial senses around new technology? This question requires an investigation beyond initial sense-making and into ongoing sense-making. An important research agenda is how users may make more senses from ongoing work structuring around technology. The previous studies largely examine how users make initial kinds of sense so as to form certain attitudes towards technology adoption. However, less known to current literature is that users also make ongoing senses as they extensively interact with technology in practice over time. This article presents a qualitative study of the ongoing adoption of CabLink, a Global Positioning System (GPS) which enables vehicle dispatching, implemented by one of the world’s largest taxi fleets, based in Singapore. It analyzes how additional new senses may emerge from a vagary of technology enactments. As a result, users become more sensitive towards adopting technology differentially as they continue to appropriate technology in their work context. This longitudinal research illustrates how local meanings ascribed by different user-groups to a technology may evolve and induce intended as well as unanticipated work transformation. Theoretical and practical implications on ongoing sense-making are discussed.-
dc.format.extent 334232 bytes-
dc.format.mimetype application/pdf-
dc.language.iso en_US-
dc.relation (關聯) Information and Organization, 18,251-279en_US
dc.subject (關鍵詞) Ongoing sense-making;
     Technology enactments;
     Global Positioning System;
     CabLink;
     Qualitative study;
     Longitudinal research;
     Work transformation
-
dc.title (題名) Sensitive cabbies: Ongoing sense-making within technology structuringen_US
dc.type (資料類型) articleen
dc.identifier.doi (DOI) 10.1016/j.infoandorg.2008.01.002-
dc.doi.uri (DOI) http://dx.doi.org/10.1016/j.infoandorg.2008.01.002-