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題名 The Determinants of Corporate Image for Life Insurers in Taiwan
作者 陳彩稚
Chen, Tsai-Jyh ;Wan, Annie
貢獻者 風管系
關鍵詞 life insurance;corporate image;performance indicators;management quality
日期 2014.07
上傳時間 13-十一月-2014 14:50:25 (UTC+8)
摘要 This study attempts to analyze the relationship between corporate image and business operation of life insurance companies in Taiwan. Based on the performance indicators in underwriting and financial constructs, this study conducts regression analysis to find the influential factors for corporate image of life insurers. This study finds that both underwriting and financial operations have considerable impacts on the corporate image of life insurance companies. The results indicate that consumers evaluate the corporate image based on not only the financial performance but also the quality of underwriting management, such as services provided by the insurers. The company background (e.g. subsidiary of financial holding companies or foreign insurers) does not significantly influence the corporate image. The findings of this study suggest that the life insurance companies in Taiwan should pay more attention to the underwriting activities and service quality in order to enhance their corporate image.
關聯 Asia-Pacific Journal of Risk and Insurance, 8(2), 205-228
資料類型 article
dc.contributor 風管系en_US
dc.creator (作者) 陳彩稚zh_TW
dc.creator (作者) Chen, Tsai-Jyh ;Wan, Annieen_US
dc.date (日期) 2014.07en_US
dc.date.accessioned 13-十一月-2014 14:50:25 (UTC+8)-
dc.date.available 13-十一月-2014 14:50:25 (UTC+8)-
dc.date.issued (上傳時間) 13-十一月-2014 14:50:25 (UTC+8)-
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/71369-
dc.description.abstract (摘要) This study attempts to analyze the relationship between corporate image and business operation of life insurance companies in Taiwan. Based on the performance indicators in underwriting and financial constructs, this study conducts regression analysis to find the influential factors for corporate image of life insurers. This study finds that both underwriting and financial operations have considerable impacts on the corporate image of life insurance companies. The results indicate that consumers evaluate the corporate image based on not only the financial performance but also the quality of underwriting management, such as services provided by the insurers. The company background (e.g. subsidiary of financial holding companies or foreign insurers) does not significantly influence the corporate image. The findings of this study suggest that the life insurance companies in Taiwan should pay more attention to the underwriting activities and service quality in order to enhance their corporate image.en_US
dc.format.extent 163 bytes-
dc.format.mimetype text/html-
dc.language.iso en_US-
dc.relation (關聯) Asia-Pacific Journal of Risk and Insurance, 8(2), 205-228en_US
dc.subject (關鍵詞) life insurance;corporate image;performance indicators;management qualityen_US
dc.title (題名) The Determinants of Corporate Image for Life Insurers in Taiwanen_US
dc.type (資料類型) articleen