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題名 Developing Value-Centric Business Models for Mobile Government 作者 余千智
Yu,Chien-Chih貢獻者 資管系 關鍵詞 Business model; value creation; mobile government; Balanced Scorecard; performance measurement 日期 2014-09 上傳時間 18-十二月-2014 11:30:33 (UTC+8) 摘要 This paper proposes a value-centric business model (BM) framework and development process for building suitable business models to support the planning, implementation, operation, and evaluation of mobile government (MG) applications. MG stakeholders, values, systems, services, resources, costs, performances, as well as strategies and action plans are included as components to be specified in the BM framework. To achieve the objectives of creating value for all participating parties in the mobile government environment, four stakeholder and value perspectives taken into account are public beneficiaries, government internal organizations, government service chain, as well as society and nation. Based on the BM framework and value dimensions, a business model can be created by identifying and structurally linking values, objectives, systems, services, and performance measures for all stakeholders. To direct and facilitate the launching and evaluation of mobile government programs based on a value-centric business model, an adaptive balanced scorecard (BSC) with other methods and tools are used. 關聯 Lecture Notes in Computer Science,8653,325-336 資料類型 article DOI http://dx.doi.org/10.1007/978-3-662-44426-9-27 dc.contributor 資管系 en_US dc.creator (作者) 余千智 zh_TW dc.creator (作者) Yu,Chien-Chih en_US dc.date (日期) 2014-09 en_US dc.date.accessioned 18-十二月-2014 11:30:33 (UTC+8) - dc.date.available 18-十二月-2014 11:30:33 (UTC+8) - dc.date.issued (上傳時間) 18-十二月-2014 11:30:33 (UTC+8) - dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/72161 - dc.description.abstract (摘要) This paper proposes a value-centric business model (BM) framework and development process for building suitable business models to support the planning, implementation, operation, and evaluation of mobile government (MG) applications. MG stakeholders, values, systems, services, resources, costs, performances, as well as strategies and action plans are included as components to be specified in the BM framework. To achieve the objectives of creating value for all participating parties in the mobile government environment, four stakeholder and value perspectives taken into account are public beneficiaries, government internal organizations, government service chain, as well as society and nation. Based on the BM framework and value dimensions, a business model can be created by identifying and structurally linking values, objectives, systems, services, and performance measures for all stakeholders. To direct and facilitate the launching and evaluation of mobile government programs based on a value-centric business model, an adaptive balanced scorecard (BSC) with other methods and tools are used. en_US dc.format.extent 185109 bytes - dc.format.mimetype application/pdf - dc.language.iso en_US - dc.relation (關聯) Lecture Notes in Computer Science,8653,325-336 en_US dc.subject (關鍵詞) Business model; value creation; mobile government; Balanced Scorecard; performance measurement en_US dc.title (題名) Developing Value-Centric Business Models for Mobile Government en_US dc.type (資料類型) article en dc.identifier.doi (DOI) 10.1007/978-3-662-44426-9-27 en_US dc.doi.uri (DOI) http://dx.doi.org/10.1007/978-3-662-44426-9-27 en_US