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題名 Strategies for leveraging IT-enabled service innovation in intensively competitive market
作者 Shang, Shari S. C.;Chen, Chien Chun
尚孝純;陳健鈞
貢獻者 資管系
關鍵詞 Many studies have explored service innovations regarding the use of information technologies, yet few have addressed the strategic leveraging in IT investment for sustaining competitiveness. The objective of this paper is to examine different strategies that firms have applied in leveraging advanced information technologies for service innovation in highly competitive market. The analysis of strategy is developed based on two dimensions: (1) IT capability, referring to a firm`s ability to deploy IT-based resources, combined with (2) the firm`s complementary resources including customer and supplier relationships, financial capital. We investigate the convenience-store industry in Taiwan, where the intensity of convenience stores is ranked as the highest in the world and is observed to be in the intensive competitive market. The case analysis reveals that there are four types of strategies firms apply in leveraging IT for competitiveness: predator, inventor, follower, and hedger. Firms may apply multiple strategies toward different innovation initiatives.
日期 2010
上傳時間 29-六月-2015 17:50:22 (UTC+8)
關聯 16th Americas Conference on Information Systems 2010, AMCIS 2010, Volume 6, 2010, Pages 4583-4591, 16th Americas Conference on Information Systems 2010, AMCIS 2010; Lima; Peru; 12 August 2010 到 15 August 2010; 代碼 92980
資料類型 conference
DOI Case analysis; Competitive markets; Convenience stores; Financial capital; Innovation initiatives; IT Capabilities; IT investments; IT strategies; Leveraging IT; Multiple strategy; Service innovation; Supplier relationships; Two-dimension; Commerce; Industry; Information systems; Innovation; Investments; Competition
dc.contributor 資管系
dc.creator (作者) Shang, Shari S. C.;Chen, Chien Chun
dc.creator (作者) 尚孝純;陳健鈞zh_TW
dc.date (日期) 2010
dc.date.accessioned 29-六月-2015 17:50:22 (UTC+8)-
dc.date.available 29-六月-2015 17:50:22 (UTC+8)-
dc.date.issued (上傳時間) 29-六月-2015 17:50:22 (UTC+8)-
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/76123-
dc.relation (關聯) 16th Americas Conference on Information Systems 2010, AMCIS 2010, Volume 6, 2010, Pages 4583-4591, 16th Americas Conference on Information Systems 2010, AMCIS 2010; Lima; Peru; 12 August 2010 到 15 August 2010; 代碼 92980
dc.subject (關鍵詞) Many studies have explored service innovations regarding the use of information technologies, yet few have addressed the strategic leveraging in IT investment for sustaining competitiveness. The objective of this paper is to examine different strategies that firms have applied in leveraging advanced information technologies for service innovation in highly competitive market. The analysis of strategy is developed based on two dimensions: (1) IT capability, referring to a firm`s ability to deploy IT-based resources, combined with (2) the firm`s complementary resources including customer and supplier relationships, financial capital. We investigate the convenience-store industry in Taiwan, where the intensity of convenience stores is ranked as the highest in the world and is observed to be in the intensive competitive market. The case analysis reveals that there are four types of strategies firms apply in leveraging IT for competitiveness: predator, inventor, follower, and hedger. Firms may apply multiple strategies toward different innovation initiatives.
dc.title (題名) Strategies for leveraging IT-enabled service innovation in intensively competitive market
dc.type (資料類型) conferenceen
dc.doi.uri (DOI) Case analysis; Competitive markets; Convenience stores; Financial capital; Innovation initiatives; IT Capabilities; IT investments; IT strategies; Leveraging IT; Multiple strategy; Service innovation; Supplier relationships; Two-dimension; Commerce; Industry; Information systems; Innovation; Investments; Competition