Publications-Theses

Article View/Open

Publication Export

Google ScholarTM

NCCU Library

Citation Infomation

Related Publications in TAIR

題名 商務旅館營運企劃書:以資訊系統建立顧客體驗與營運效率
Business Plan for Hotel: Creating Customer Experiences and Management Efficiency by Information System
作者 陳鈺琪
Jiravanichkul, Kamoltip
貢獻者 鄭至甫
Jeng, Don Jyh Fu
陳鈺琪
Jiravanichkul, Kamoltip
關鍵詞 商務旅館
商務旅客
地點
資訊系統
QR code
Business Hotel
Business Travelers
Location
IT Management System
QR code
日期 2014
上傳時間 1-Jul-2015 14:50:46 (UTC+8)
摘要 商務旅館營運企劃書:以資訊系統建立顧客體驗與營運效率
This business plan is about a privately run business hotel in Bangkok city, which is near the BITEC exhibition center area. It includes hotel summary, market analysis, strategy and implementation summary, and financial plan analysis. It is explicit that there has been a continual growth in the number of travelers coming to Thailand, and the trend is also happening to the number of businessmen, especially in Bangkok. Together with the beginning of free-trade economic community, Asean Economic Community (ACE), there will be a great potential for the demand of accommodations to grow. To start a business hotel in this industry at early stage is a great decision. With the special features of hotel guest rooms and amenities and hotel booking management system at a reasonable charge, we will target customers with lower level budget and break the existing luxury style business hotels in the Bangkok areas.
Our value propositions are the outstanding IT management system to facilitate the business operation, and the strategic location which will create great experience and form long-term relationship with customers.
參考文獻 - Business Travelers and Their Needs. Retrieved March 9, 2015, from World hotel marketing website, http://www.worldhotelmarketing.com/blog/business-travellers-and-their-needs/
- Matt Alderton. (2013, April 3). Economy has changed business travel behavior, survey shows. Retrieved from www.successfulmeetings.com//news/research-and-white-papers/economy-has-changed-business-travel-behavior,-survey-shows/
- Number of visitor. Retrieved May 28, 2015, from Tourism Authority of Thailand Intelligence Center website, http://intelligencecenter.tat.or.th:8080/apex/f?p=1:22:0::NO:::
- The profile of arrival travelers categorized by purposes of travelling. Retrieved March 22, 2015, from Tourism Authority of Thailand Intelligence Center website, http://intelligencecenter.tat.or.th:8080/apex/f?p=1:7:0::NO:::http://intelligencecenter.tat.or.th:8080/apex/f?p=1:7:0::NO:::
- iHotel Marketer. (2012, June 28). Categorized the purpose of business trip. Retrieved from http://www.ihotelmarketer.com/index.php?option=com_k2&view=item&id=184:business-market
- The Traveler’s Road to Decision, Google and Ipsos MediaCT. (July 2012). How Travelers Use Online Sources for Travel Decision-Making. Retrieved from http://fredericgonzalo.com/en/ 2012/09/11/how-travelers-use-online-sources-for-travel-decision-making/

- 10 Best Business Hotels in Bangkok. Retrieved ‎March 22, 2015, from bangkok.com website, http://www.bangkok.com/business-hotels.htm#promo
- Choose your luxury hotel in Bangkok near BITEC. Retrieved 2015 March, 15, from Bangkok International Trade & Exhibition Centre website, http://www.bitec.co.th/hotel-app.php
- American Society of Heating, Refrigerating and Air-Conditioning Engineers, Inc. (2003). Ventilation for Acceptable Indoor Air Quality. Retrieved from https://www.ashrae.org/standards-research--technology/standards-interpretations/interpretations-for-standard-62-2001
- Lancaster G. and Massingham, L. (1988) Essentials of Marketing. Maidenhead, Berkshire, England. McGraw-Hill.
- Smith, W. R. (1956). Product differentiation and market segmentation as alternative marketing strategies. Journal of Marketing.
描述 碩士
國立政治大學
國際經營管理英語碩士學位學程(IMBA)
102933053
103
資料來源 http://thesis.lib.nccu.edu.tw/record/#G1029330533
資料類型 thesis
dc.contributor.advisor 鄭至甫zh_TW
dc.contributor.advisor Jeng, Don Jyh Fuen_US
dc.contributor.author (Authors) 陳鈺琪zh_TW
dc.contributor.author (Authors) Jiravanichkul, Kamoltipen_US
dc.creator (作者) 陳鈺琪zh_TW
dc.creator (作者) Jiravanichkul, Kamoltipen_US
dc.date (日期) 2014en_US
dc.date.accessioned 1-Jul-2015 14:50:46 (UTC+8)-
dc.date.available 1-Jul-2015 14:50:46 (UTC+8)-
dc.date.issued (上傳時間) 1-Jul-2015 14:50:46 (UTC+8)-
dc.identifier (Other Identifiers) G1029330533en_US
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/76208-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 國際經營管理英語碩士學位學程(IMBA)zh_TW
dc.description (描述) 102933053zh_TW
dc.description (描述) 103zh_TW
dc.description.abstract (摘要) 商務旅館營運企劃書:以資訊系統建立顧客體驗與營運效率zh_TW
dc.description.abstract (摘要) This business plan is about a privately run business hotel in Bangkok city, which is near the BITEC exhibition center area. It includes hotel summary, market analysis, strategy and implementation summary, and financial plan analysis. It is explicit that there has been a continual growth in the number of travelers coming to Thailand, and the trend is also happening to the number of businessmen, especially in Bangkok. Together with the beginning of free-trade economic community, Asean Economic Community (ACE), there will be a great potential for the demand of accommodations to grow. To start a business hotel in this industry at early stage is a great decision. With the special features of hotel guest rooms and amenities and hotel booking management system at a reasonable charge, we will target customers with lower level budget and break the existing luxury style business hotels in the Bangkok areas.
Our value propositions are the outstanding IT management system to facilitate the business operation, and the strategic location which will create great experience and form long-term relationship with customers.
en_US
dc.description.tableofcontents 1. Executive Summary 1
1.1. Mission 3
1.2. Objective 3
1.3. Key to Success 3
2. Company Summary 4
2.1. Hotel in Brief 4
2.2. Hotel Location 5
2.3. Hotel’s Size and Capacity 6
2.4. Hotel Service 9
3. Market Analysis Summary 21
3.1. Business Hotel Industry 21
3.2. Market Size 21
3.3. Customer Segmentation 24
4. Strategy and Implementation Summary 26
4.1. Marketing and Sales Strategy 26
4.2. Competitive Analysis 29
4.3. Strategy Diamond Analysis 37
4.4. Growth Strategy 41
4.5. Hotel Organization Structure 42
5. Financial Plan 46
5.1. Hotel Cost and Revenue 46
5.2. Cash Flow Projection 54
Reference 57
Appendix 59
zh_TW
dc.format.extent 3454154 bytes-
dc.format.mimetype application/pdf-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G1029330533en_US
dc.subject (關鍵詞) 商務旅館zh_TW
dc.subject (關鍵詞) 商務旅客zh_TW
dc.subject (關鍵詞) 地點zh_TW
dc.subject (關鍵詞) 資訊系統zh_TW
dc.subject (關鍵詞) QR codezh_TW
dc.subject (關鍵詞) Business Hotelen_US
dc.subject (關鍵詞) Business Travelersen_US
dc.subject (關鍵詞) Locationen_US
dc.subject (關鍵詞) IT Management Systemen_US
dc.subject (關鍵詞) QR codeen_US
dc.title (題名) 商務旅館營運企劃書:以資訊系統建立顧客體驗與營運效率zh_TW
dc.title (題名) Business Plan for Hotel: Creating Customer Experiences and Management Efficiency by Information Systemen_US
dc.type (資料類型) thesisen
dc.relation.reference (參考文獻) - Business Travelers and Their Needs. Retrieved March 9, 2015, from World hotel marketing website, http://www.worldhotelmarketing.com/blog/business-travellers-and-their-needs/
- Matt Alderton. (2013, April 3). Economy has changed business travel behavior, survey shows. Retrieved from www.successfulmeetings.com//news/research-and-white-papers/economy-has-changed-business-travel-behavior,-survey-shows/
- Number of visitor. Retrieved May 28, 2015, from Tourism Authority of Thailand Intelligence Center website, http://intelligencecenter.tat.or.th:8080/apex/f?p=1:22:0::NO:::
- The profile of arrival travelers categorized by purposes of travelling. Retrieved March 22, 2015, from Tourism Authority of Thailand Intelligence Center website, http://intelligencecenter.tat.or.th:8080/apex/f?p=1:7:0::NO:::http://intelligencecenter.tat.or.th:8080/apex/f?p=1:7:0::NO:::
- iHotel Marketer. (2012, June 28). Categorized the purpose of business trip. Retrieved from http://www.ihotelmarketer.com/index.php?option=com_k2&view=item&id=184:business-market
- The Traveler’s Road to Decision, Google and Ipsos MediaCT. (July 2012). How Travelers Use Online Sources for Travel Decision-Making. Retrieved from http://fredericgonzalo.com/en/ 2012/09/11/how-travelers-use-online-sources-for-travel-decision-making/

- 10 Best Business Hotels in Bangkok. Retrieved ‎March 22, 2015, from bangkok.com website, http://www.bangkok.com/business-hotels.htm#promo
- Choose your luxury hotel in Bangkok near BITEC. Retrieved 2015 March, 15, from Bangkok International Trade & Exhibition Centre website, http://www.bitec.co.th/hotel-app.php
- American Society of Heating, Refrigerating and Air-Conditioning Engineers, Inc. (2003). Ventilation for Acceptable Indoor Air Quality. Retrieved from https://www.ashrae.org/standards-research--technology/standards-interpretations/interpretations-for-standard-62-2001
- Lancaster G. and Massingham, L. (1988) Essentials of Marketing. Maidenhead, Berkshire, England. McGraw-Hill.
- Smith, W. R. (1956). Product differentiation and market segmentation as alternative marketing strategies. Journal of Marketing.
zh_TW