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題名 A hybrid mining approach for optimizing returns n policies in e retailing
作者 Yu, Chien-Chih;Wang, Cheng Su
余千智;王貞淑
貢獻者 資管系
關鍵詞 Marketing strategy; Multidimensional data; Returns policy; Returns transactions; Customer satisfaction; Marketing; Mathematical models; Optimization; Product development; Profitability; Data mining
日期 2006
上傳時間 21-七月-2015 15:05:46 (UTC+8)
摘要 This paper aims at proposing a hybrid mining approach for e-retailers to analyze returns patterns from both the customer and product perspectives, classify customers and products by returns ratios, and then adopt proper returns policies and marketing strategies to the identified classes for reducing returns transactions and sustaining profits. A multidimensional data framework and a process model for the hybrid mining approach are presented with a simulated example for validation.
關聯 Proceedings of the 9th Joint Conference on Information Sciences, JCIS 2006, Volume 2006, 論文編號 CIEF-113
資料類型 conference
DOI http://dx.doi.org/10.2991/jcis.2006.43
dc.contributor 資管系
dc.creator (作者) Yu, Chien-Chih;Wang, Cheng Su
dc.creator (作者) 余千智;王貞淑zh_TW
dc.date (日期) 2006
dc.date.accessioned 21-七月-2015 15:05:46 (UTC+8)-
dc.date.available 21-七月-2015 15:05:46 (UTC+8)-
dc.date.issued (上傳時間) 21-七月-2015 15:05:46 (UTC+8)-
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/76739-
dc.description.abstract (摘要) This paper aims at proposing a hybrid mining approach for e-retailers to analyze returns patterns from both the customer and product perspectives, classify customers and products by returns ratios, and then adopt proper returns policies and marketing strategies to the identified classes for reducing returns transactions and sustaining profits. A multidimensional data framework and a process model for the hybrid mining approach are presented with a simulated example for validation.
dc.format.extent 176 bytes-
dc.format.mimetype text/html-
dc.relation (關聯) Proceedings of the 9th Joint Conference on Information Sciences, JCIS 2006, Volume 2006, 論文編號 CIEF-113
dc.subject (關鍵詞) Marketing strategy; Multidimensional data; Returns policy; Returns transactions; Customer satisfaction; Marketing; Mathematical models; Optimization; Product development; Profitability; Data mining
dc.title (題名) A hybrid mining approach for optimizing returns n policies in e retailing
dc.type (資料類型) conferenceen
dc.identifier.doi (DOI) 10.2991/jcis.2006.43
dc.doi.uri (DOI) http://dx.doi.org/10.2991/jcis.2006.43