Publications-Periodical Articles

Showing 1-25 of 30
Date Title Type Full Text
2023-06 Decision Support or Decision Making? The Critical Decision Roles of IS in Autonomous Vehicles article web page(159)
2023-01 A RACE pathway for inventing and sustaining mobile payment innovation- A case study of a leading Bank in Taiwan article web page(215)
2022-02 Is your autonomous vehicle as smart as you expected? article pdf(180)
2022-01 Leveraging Smart Technology for User Experience Personalization- A Comparative Case Study of Innovative Payment Systems article web page(158)
2020-07 Leveraging IT–enabled Service Innovation in a Highly Competitive Market article pdf(222)
2018 An empirical study on the effects of an enterprise fan page article web page(436)
2017-12 A Case Study on Machine Learning for Customer Relationship Management in Service Industry conference pdf(687)
2017-06 The effects of knowledge interaction for business innovation article pdf(969)
2017-04 Generating Consumer Resonance for Purchase Intention on Social Network Sites article pdf(687)
2017-03 Field Effects of Social Media Platforms on Information Sharing Continuance: Do Reach and Richness Matter? article pdf(659)
2017 The effects of knowledge interaction for business innovation article pdf(420)
2016-12 The Retention of Customer Relationships after Mergers and Acquisitions article pdf(576)
2013-12 Do Happier Customers Generate More Profits? An Analysis of Customer Contribution in a Bank article pdf(983)
2013-07 Measuring process capital from a system model perspective article pdf(677)
2012 Dual strategy for managing user resistance with business integration systems article web page(1452)
2011-05 Understanding Web 2.0 service models: A knowledge-creating perspective article pdf(1126)
2011-03 A model of market-orientation effects of customer relationship management on organizational processes article pdf(1106)
2010-03 A model of intellectual capital management capability in the dynamic business environment article pdf(948)
2010-03 The Critical Success Factors of Software Localization article pdf(1154)
2010-03 Barriers to Implementing Information Technology Infrastructure Library: A Multi-case Study on the Service-based Industry article pdf(1193)
2010 People-driven Processes in Customer Relationship Management article pdf(956)
2009-10 Understanding the Effectiveness of Capability Maturity Model Integration by Examining the Knowledge Management of Software Development Process article pdf(1329)
2009-06 Service Innovation through Dynamic Knowledge Management article pdf(1060)
2009-01 The application of the complementarity concept in the management of IT capital: Learning from cases of CRM systems article pdf(1505)
2008-07 A dynamic innovation model for managing capabilities of continuous innovation article pdf(968)