以知識管理觀點探討中等學校圖書館推動數位化資源整合

Abstract

本研究旨於以知識管理為基礎，探討中等學校圖書館推動學校數位化資源整合之影響。本研究透過文獻分析，輔以問卷調查與深度訪談法進行研究。受訪者主要為學校行政人員與各學科教師，透過知識管理理論，研究數位化資源整合對校務行政與課程教學之效應，分析中等學校圖書館在數位化資源整合方面所面臨的效益、困境與挑戰。\n\n研究者從知識管理觀點分析圖書館數位化資源整合對於提升資源利用效率、促進校務行政協調運作，以及增加課程教學的多樣性與成效影響甚钜。本研究問卷調查與訪談結果亦顯示，學校成員對知識管理、數位化資源整合與圖書館角色存在差異與共通點。知識管理的實踐可以提高業務效能與教學品質，但存在人力與資源不足的問題。學校圖書館需要克服資源整合困難與組織文化影響等挑戰，並解決教師在數位素養與知識管理能力方面的需求。\n\n根據本研究分析顯示，數位化資源整合能夠提升學生與教師對學習資源的獲取與利用效率，促進師生之間的合作與知識共用，以提高教學品質與學習成果。然而在實施數位化資源整合的過程中，圖書館面臨學校人員對於知識管理概念理解不足、資料建檔困難、資源整合與管理能力挑戰、技術與人員培訓需求、知識品質管理評估、獎勵指標不明確以及組織文化的影響等挑戰與困境。為克服這些問題，圖書館需要加強知識管理的培訓與教育，確立資料建檔的標準作業流程，建立資料共用與傳承機制，提升資源整合與管理能力，注重技術與人員培訓，建立有效的知識品質管理機制與績效評估指標，建立鼓勵知識分享之組織文化。期能推動中等學校數位化資源整合，提升校務行政與課程教學的效能。\n\n本研究結果亦包括圖書館經營的轉變、組織文化的影響、教師專業發展的需求、資源供應與支援的挑戰以及師生參與等面向。學校圖書館的角色正由傳統的資源提供者轉變為學習與知識管理中心，組織文化對於推動數位化資源整合的成功具有關鍵作用。本研究結果與建議亦可作為中等學校與圖書館管理者促進知識管理與數位化資源整合參考，以落實中等學校知識管理與數位化資源整合之有效應用。\n\n據此，本研究則進一步提出對未來研究方向建議，包括數位化資源整合的技術與平臺、管理與策略、效能評估及跨領域合作等。這些建議有助於擴大對數位化資源整合的理解與應用，期盼能對圖書館教育領域之研究提供更多助益與貢獻。

This study aims to examine the impact of integrating digital resources on administrative operations and curriculum instruction in secondary school libraries, using the principles of knowledge management. The research was conducted through literature analysis, questionnaire surveys, and interviews. The participants primarily consisted of school administrators and subject teachers. The study analyzed the effects of digital resource integration on administrative operations and curriculum instruction, as well as the benefits, challenges, and dilemmas faced by secondary school libraries in the context of digital resource integration.\n\nFrom a knowledge management perspective, the analysis reveals that integrating digital resources in libraries has a significant impact on enhancing resource utilization efficiency, promoting coordination in administrative operations, and increasing curriculum diversity and effectiveness. Survey responses and interviews indicate variations and commonalities among school members regarding their perspectives on knowledge management, digital resource integration, and the role of the library. While the practical application of knowledge management can improve operational efficiency and teaching quality, challenges exist due to limited resources and manpower. Secondary school libraries need to overcome challenges such as inadequate understanding of knowledge management concepts among school personnel, difficulties in data organization, challenges in resource integration and management capabilities, training needs for technology and personnel, knowledge quality management and evaluation, ambiguous reward indicators, and the influence of organizational culture. To address these issues, libraries should focus on strengthening knowledge management training and education, establishing standardized data organization procedures, establishing mechanisms for data sharing and preservation, enhancing resource integration and management capabilities, prioritizing technology and personnel training, establishing effective knowledge quality management mechanisms and performance evaluation indicators, and fostering an organizational culture that encourages knowledge sharing. These efforts aim to promote the integration of digital resources in secondary schools and enhance the effectiveness of administrative operations and curriculum instruction.\n\nThe research findings also encompass aspects such as the transformation of library operations, the influence of organizational culture, the need for professional development of teachers, challenges related to resource supply and support, and the involvement of teachers and students. The role of school libraries is shifting from traditional resource providers to becoming centers for learning and knowledge management, and the organizational culture plays a critical role in successfully driving the integration of digital resources. The research results and recommendations can also serve as a reference for school and library administrators to promote the effective application of knowledge management and integration of digital resources in schools.\n\nThe study suggests future research directions, including technology and platforms for digital resource integration, management and strategies, performance evaluation, and interdisciplinary collaboration. These recommendations contribute to expanding the understanding and application of digital resource integration and provide further benefits and contributions to the field of library education.