Performance Evaluation of Civil Service in Taiwan: Process or Resulted Oriented?

Abstract

Performance Evaluation is a common and universal issue in study of public personnel management, but it also contains multiple meanings and influences in practice. In Taiwan, for centralized and unified administrative tradition, different categories of civil service use same performance evaluation legislation and standard, so the validity and reliability of evaluation often be criticized, besides, since results of evaluation will influence civil service’s rewards and career development, it also leads to make conflict explanations. In order to solve this problem, this paper try to identify performance evaluation in process view and suggest that performance evaluation is not only a rating tool, but also can provide multiple feedback information about both performer and organization.