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題名 Case Studies on the Implementation of Knowledge Management in the Distribution Industry: Worldpeace and Alltek
作者 沈佩蒂;李昌雄;蔡家文;陳宜棻
關鍵詞 Knowledge Management; Distributor; Case Study
日期 2007-09
上傳時間 6-Oct-2010 11:40:57 (UTC+8)
摘要 A hot topic, knowledge management (KM) is enthusiastically discussed and implemented in high-tech and software industries, as it is the basis for competitive advantage. We have heretofore neglect whether KM is suitable for implementing in other industries. In this article, two cases from the distribution industry, Worldpeace and Alltek, were studied to illustrate how KM is implemented and increases the firms’ competitive advantage. We analyze the implementation of KM in terms of knowledge creation, storage/retrieval, transfer and application. As distributors, these firms have to learn and change faster than designers and manufacturers. The findings point out that not only the upstream and downstream firms in IC industry have to implement KM, but also the midstream firms could benefit, as they face the rapidly changing technologies of upstream firms and the different and changing requirements of downstream customers. Moreover, some insights from these case studies and the enabling roles of KM processes are presented in the discussion section of the paper.
關聯 電子商務研究, 5(3), 263-286
資料類型 article
dc.creator (作者) 沈佩蒂;李昌雄;蔡家文;陳宜棻zh_TW
dc.date (日期) 2007-09en_US
dc.date.accessioned 6-Oct-2010 11:40:57 (UTC+8)-
dc.date.available 6-Oct-2010 11:40:57 (UTC+8)-
dc.date.issued (上傳時間) 6-Oct-2010 11:40:57 (UTC+8)-
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/46754-
dc.description.abstract (摘要) A hot topic, knowledge management (KM) is enthusiastically discussed and implemented in high-tech and software industries, as it is the basis for competitive advantage. We have heretofore neglect whether KM is suitable for implementing in other industries. In this article, two cases from the distribution industry, Worldpeace and Alltek, were studied to illustrate how KM is implemented and increases the firms’ competitive advantage. We analyze the implementation of KM in terms of knowledge creation, storage/retrieval, transfer and application. As distributors, these firms have to learn and change faster than designers and manufacturers. The findings point out that not only the upstream and downstream firms in IC industry have to implement KM, but also the midstream firms could benefit, as they face the rapidly changing technologies of upstream firms and the different and changing requirements of downstream customers. Moreover, some insights from these case studies and the enabling roles of KM processes are presented in the discussion section of the paper.-
dc.language.iso en_US-
dc.relation (關聯) 電子商務研究, 5(3), 263-286en_US
dc.subject (關鍵詞) Knowledge Management; Distributor; Case Study-
dc.title (題名) Case Studies on the Implementation of Knowledge Management in the Distribution Industry: Worldpeace and Allteken_US
dc.type (資料類型) articleen