我國人力仲介公司的外籍勞工引進與管理角色與功能之探討

Abstract

我國外籍勞工政策及法制，一直以來皆以外籍勞工為主體，似乎是僅為了外籍勞工權益出發所建構之政策及法制。近年來不斷增加法制上對於人力仲介之相關限制，抑或加諸人力仲介更多義務，藉此希望更能保障外籍勞工之權利。然而現行勞動法制及政策，不斷增加人力仲介不合理限制及義務，將使人力仲介之功能及角色不斷限縮，人力仲介在管理外籍勞工上動輒得咎，逐漸侵蝕人力仲介角色及功能，也侵害了整體就業服務品質。\n本文希望藉由比較鄰近國家對人力仲介之限制，觀察我國對人力仲介之限制是否合理?以及是否有改善之空間?並從近年來之法制及政策走向，探討對人力仲介管理外籍勞工上是否有其困難?在人力仲介必須負擔多重角色下，又須承受現行法制及政策之不合理處遇，是否使其功能產生限縮?\n最後經由訪談人力仲介及學者，得出現今政策、法制以及實務上之落差，從學者的觀點可以觀察我國政策及法制對人力仲介之限制應如何調整，才可以修正現今人力仲介之不合理義務；從人力仲介的觀點也可以觀察現今法制及政策，對人力仲介管理所造成的不便，未來應如何修正，才可以改善不合理之現況。\n綜上所述，未來的勞動政策及法制，希望藉由本文所提出的具體建議，去除對於人力仲介之不合理限制及要求，輔導人力仲介，並加強其功能性，建構一個保障外籍勞工權益又能提升人力仲介功能之基礎，藉此建構一個屬於外籍勞工及人力仲介的外籍勞工政策及法制。

Foreign worker policies and regulations in Taiwan have been centered on foreign workers; they seem to be established solely for the right of foreign workers. In recent years, more regulations and obligations have been imposed on human resources agencies. These moves were made to further protect the rights of foreign workers. However, existing labor laws and policies keep increasing unreasonable restrictions and obligations to human resources agencies. Consequently, the functions and roles of human resources agencies keep shrinking, and human resources agencies are easily blamed in their management of foreign workers. As the roles and functions of human resources agencies being infringed, their overall service quality reduced.\nThis study compared neighboring countries` restrictions on human resources agencies to observe whether Taiwan`s restrictions on human resources agencies are reasonable or have room for improvement. From the directions of regulations and policies of recent years, this study investigated whether they pose difficulties for human resources agencies to manage foreign workers. As human resources agencies must play multiple roles and bear unreasonable treatments from existing regulations and policies, this study examined whether the agencies` functions were restricted.\nFinally, by interviewing human resources agencies and scholars, we reflected the gap between existing policies, regulations, and practices. From the scholars` perspective, we learned how may the restrictions posed on human resources agencies by Taiwan`s policies and regulations be adjusted to amend the unreasonable obligations on human resources agencies. From the perspective of human resources agencies, we observed the inconveniences existing laws and policies caused human resources agency management, and how they should be amended to improve the unreasonableness in current situations.\nTo sum up, concrete suggestions proposed by this study may serve as references for future labor policies and regulations. Unreasonable restrictions and demands on human resources agencies may be lifted. In addition, consultancy may be provided to human resources agencies to strengthen their functions. A foundation for protecting foreign workers` rights and increasing human resources agencies` functions may be constructed, and from there, foreign worker policies and regulations belonging to foreign workers and human resources agencies may be established.