Please use this identifier to cite or link to this item: https://ah.lib.nccu.edu.tw/handle/140.119/49189
DC FieldValueLanguage
dc.contributor.advisor關尚仁zh_TW
dc.contributor.advisorKwan, Shang Renen_US
dc.contributor.author吳怡玉zh_TW
dc.contributor.authorGoh, Yi Yeeen_US
dc.creator吳怡玉zh_TW
dc.creatorGoh, Yi Yeeen_US
dc.date2009en_US
dc.date.accessioned2010-12-07T18:01:08Z-
dc.date.available2010-12-07T18:01:08Z-
dc.date.issued2010-12-07T18:01:08Z-
dc.identifierG0954610112en_US
dc.identifier.urihttp://nccur.lib.nccu.edu.tw/handle/140.119/49189-
dc.description碩士zh_TW
dc.description國立政治大學zh_TW
dc.description國際傳播英語碩士學位學程(IMICS)zh_TW
dc.description95461011zh_TW
dc.description98zh_TW
dc.description.abstractUsability of E-government Taipei City Web Accessibility for the Visually Impaired Persons (Blind)\nBy\nYi Yee Goh \nThis is an empirical research on e-government web accessibility exclusively for visual impaired persons, in particular for blind people in Taipei, Taiwan. Universal access is an important telecommunication concept in the information age, aiming to eliminate the digital divide. Persons with disabilities are one of the most disadvantaged groups that suffer from the digital divide. Web accessibility for this group therefore is important in the discussion of universal access. Although there has been a growing concern in related studies in the fields of web technologies, policies and end users, still, the difficulties for disabled persons, especially for visually impaired persons, remains. Narrowing down the focus to the usability of web content, with the evaluation tools of the International Web Accessibility guidelines on Web design, this paper suggests what the web designers of e-government city websites, should attend to when designing Web pages which in turn could be presented as a model for the other websites. The purpose of the present study is to determine the implementation of the guidelines to web content and what criteria might be missing from the international guidelines when websites are designed for Taiwanese Internet users. \n\nKeywords: Web accessibilityen_US
dc.description.tableofcontentsTable of Figures.......................................................................................... viii\nList of Tables............................................................................................................. ix\n\n1. Introduction………………………………………………………………………………1\n 1.1. Research Motivation and Background…………………………………………….1\n1.1.1. Accessibility for disabled people living independently…………………………...4\n1.1.2. Internet access……………………………………………………………………..5\n1.1.3. Disabilities-visually impairment…………………………………………………..6\n1.1.4. World-wide concern and support for web accessibility for the disabled………….6\n1.1.5. Social policies/acts in various countries…………………………………………...6\n 1.2. Research Questions and Objectives……………………………………………….9\n 1.3. Definitions....................................................................................................................10\n 1.3.1. Conceptual definitions……………………………………………………………10\n 1.3.2. Operational definitions…………………………………………………………...13 \n\n2. Literature Review………………………………………………………………………...14\n 2.1. Conceptual Framework: Universal Access Approach.............................................14\n2.1.1. Human Computer Interaction (HCI)……………………………………………..14\n2.1.2. Universal design………………………………………………………………….14\n 2.2. ICTs, Public Information Administration and E-Government………………..19\n 2.2.1. City government Web Sites………………………………………………………25\n 2.3. Taiwan..........................................................................................................................27\n 2.3.1. Taiwan Internet access…………………………………………………………...27\n 2.3.2. Taiwan’s e-Government program………………………………………………..30\n2.3.3. Taipei e-government Web Site www.taipei.go.tw.................................................32\n 2.4. Web Accessibility.........................................................................................................33\n2.4.1 Web accessibility and disabilities…………………………………………………34\n2.4.2. Web accessibility and e-government……………………………………………..39\n2.4.3. Web accessibility guidelines……………………………………………………..41\n 2.5. Factors Affects Usability.............................................................................................46\n\n3. Research Methodology…………………………………………………………………...48\n 3.1. Design……………………………………………………………………………...48\n 3.2. Procedure…………………………………………………………………………….49\n 3.3. Qualitative…………………………………………………………………………50\n 3.3.1. Observation............................................................................................................50\n 3.3.2. In-depth interview………………………………………………………………..52\n 3.4. Quantitative……………………………………………………………………….52\n 3.4.1. Questionnaires design……………………………………………………………53\n 3.4.2. Statistical testing…………………………………………………………………65\n\n4. Findings…………………………………………………………………………………...68\n 4.1. General Situation………………………………………………………………….72\n 4.2. Indicator Implementation…….…………………………………………………..75\n 4.2.1. Preliminary variables and “perceivability” indicators implementation………….77\n 4.2.2. Preliminary variables and “operability” indicators implementation……………..83\n 4.2.3. Preliminary variables and “understandability” indicators implementation………90\n 4.3. Preliminary Variables and Web Site Content Accessibility Satisfaction….…...97\n 4.3.1. Preliminary variables and “perceivability” satisfaction………………………...101\n 4.3.2. Preliminary variables and “operability” satisfaction……………………………102\n 4.3.3. Preliminary variables and “understandability” satisfaction…………………….104\n 4.4. Indicator Implementation and Satisfaction……………………………………105\n\n5. Conclusion……………………………………………….………………………………112\n 5.1. Research Findings and Conclusion……………………………………………..112\n 5.1.1.Current situation and difficulties…..…………..………………………………...112\n 5.1.2. Analysis of indicator implementation in relation to users....…….……………...113\n 5.1.3. Re-examination and suggestion on improvement….……………………….....120\n 5.2. Research Features……………………………………………………………….124\n 5.3. Research Limitations…………………………………………………………….125\n 5.4. Suggestions……………………………………………………………………….125\n 5.4.1. Academic suggestions…………………………………………………………..125\n 5.4.2. Practical suggestions……………………………………………………………126\n\nReference………………………………………………………………………………...127\n\nAppendix………………………………………………………………………………136\nQuestionnaire in English……………………………………………………………...…136\nQuestionnaire in Chinese…………………….…………………………………………139\nIndicator illustration in General…………………………………………………………143\nIndicator illustration in Taipei e-government Web Site………………..………………148zh_TW
dc.language.isoen_US-
dc.source.urihttp://thesis.lib.nccu.edu.tw/record/#G0954610112en_US
dc.subject無障礙zh_TW
dc.subjectWeb accessibilityen_US
dc.titleUsability of e-government Taipei city web accessibility for the visually impaired persons (blind)en_US
dc.typethesisen
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