圖書館之旅:自助式錄音導遊

Abstract

一般圖書館導遊多採集體方式，安排固定的時間與場次，由資深館員負責引導與說明。此種方式，對讀者而言往往因為人數過多或時間限制無法深入了解圖書館的功能與運作。本文介紹三所美國大型圖書館如何發展自助式錄音導遊，並透過其成效評估提供建立此種自助方式的一些重要原則與方法。

In order to let all patrons know the services it provides, a library is obliged to hold tours for all the people who are eager to use its facilities and services. A group tour, lectured by a librarian, is usually adopted to fit this need. However, demands for more bibliographic instruction of for use of new facilities, such as online search, have created trouble for the traditional group tour. The library needs a flexible and effective self-guided audio tour for different levels of patrons. Langley Research Center Technical Library at NASA, University of Illinois at Urbana-Champaign Main Library, and Texas A&M University Library install their own self-guided audio tour to familiarize their patrons with their services and facilities on a flexible schedule and basis. To develop this self-guided system, the library has to conduct a survey to learn about patron`s interests and habits in the tour. Based upon the findings, a committee shall be composed to monitor and guide the whole project.