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題名 資訊中心策略規劃之實証研究
An Empirical Study of Strategic Planning of the Information Center
作者 杜仁豪
Tu, Mark Z.
貢獻者 湯宗益
Michael T. Tang
杜仁豪
Mark Z. Tu
關鍵詞 資訊中心
資訊策略規劃
終端使用者計算
管理資訊系統
Information Center
Information Strategic Planning
End User Computing
Management Information Systems
日期 1994
上傳時間 29-Apr-2016 16:30:41 (UTC+8)
摘要 資訊中心(information center)之建置緣起於管理終端使用者計算 (end
參考文獻 中文部份\r\n[1]林震岩,終端使用者應用管理策略之研究,政治大學企業管理研究所未出版\r\n博士論文,民國八十年六月\r\n[2]周文賢,葉佐端,多變量統計分析,未出版講義,民國八十二年九月。\r\n[3]黃俊英,多變量分析,中國經濟企業研 究所,民國八十年元月,第四版。\r\n[4]葛樹人,心理測驗學,桂冠圖書公司,民國七十八年十一月,第二版。\r\n\r\n英文部份\r\n\r\n[l) .Anthony, R. N., Planning and Control Systems: A Framework [or Analysis\r\n(Cambridge, Mass:Harvard University Press, 1965).\r\n[2] .Arnoudse, D and Ouellette, P, \"Staffing the Information Center for Long\r\nTenn Success\", Journal o[In[ormation Systems Managements, Winter, 1986,\r\npp. 78-80.\r\n[3].Babbie, E., Survey Research Methods, Wadsworth Publishing Company,\r\nSecond Edition, 1990.\r\n[4].Bergeron, F., Rivard, S., and Serre, L. D., \"Investigating the Supporting\r\nRole of the Information Center\", MIS Quarterly, September, 1990, pp. 247-\r\n260.\r\n[5].Branchea J. C., Vogel, D. R, and Wetherbe, 1. c., \"An Investgation of the\r\nInfonnation Center From User`s Perspective,\" DATABASE, Fall, 1985, pp. 4-18.\r\n[6].Brancheau, J. c., and Wetherbe, J. c., \"Key Issues in Infonnation Systems\r\nManagement,\" MIS Quarterly, Vo1.ll, No.1, March, 1987, pp. 23-45.\r\n[7].Bryman A., and Cramer, D., Quantitative Data Analysis [or Social\r\nScientists, Routledge, 1990.\r\n[8].Brzezinski, R.,\" When ies Time to Tear Down the Infocenter\", Datamation,\r\nVol. 33, No. 21, November 1, 1987, pp. 73-82.\r\n[9].Cho, Y. K. and Kendall, K. E.II Management of the Information Center: The\r\nRelationship of Power to End-user Performance and Satisfactio~ II In[onnation\r\nResources Management Journal, Spring, 1989, pp. 1-11.\r\n[lO].Carr, H. H.,\" Information Centers: The IBM Model vs. Practice\", MIS\r\nQuarterly, September, 1987, pp. 325-337.\r\n[11].Carr, H. H., \"The State of Information Center Services: An Empirical\r\nSLuuy\", In/urmation System Management, Winter, 1993, pp. 54-58.\r\n[12].Cash, J. 1., McFarlan, F. `N., McKenney, J. L., and Applegate, L. M.,\r\nCorporate In[ormation Systems Management: Text and Cases, IRWIN,\r\nHomewood, IL, Third Edition, 1992.\r\n[13].Caudle, S. L., \"Off the IRM Mark at the Federal Level\", Journal a/System\r\nManagement, August, 1988, pp. 6-10.\r\n[14].Corbin, D. S., IIStrategic lIUvf Plan: User Involvement Spells Success\",\r\nJournal o[System Management, May, 1988, pp. 12-16.\r\n[15].Dickson, G. E., \"Key Infonnation Systems Issues for the 1980`s,\" lvilS\r\nQuarterly, September, 1984, pp. 135-1 59.\r\n[16].Doug, D. W., \"Six Steps to the Strategic IC: Strategic Planning Focus\r\nResources Where They Are Most Effective\", In[ormation Center Quarterly,\r\nSummer, 1991, pp. 15-2.\r\n[17].Guimaraes, T., \"Information Resources Management\", In[onnation\r\nResources Management Journal, Fall, 1988, pp. 10-2l.\r\n[18] .Hammond, L. W., \"Management Considerations for an Infonnation\r\nCenter\", IEM System Journal, Vol. 21, No.2, 1982, pp. 131-16l.\r\n[19].Hartog, c., and Herbert, M., \"1985 Opinion Survey of MIS Managers: Key Issues,\" MIS Quarterly, Vol. 10, No.4, December, 1986, pp. 351-36l.\r\n[20].Henderson, J. C. and Venkatraman, N., \"Strategic Alignment: Leveraging\r\nInformation Technology for Transforming Organization\", IBM System Journal,\r\nVol. 32, No.1, 1993, pp.4-15.\r\n[21].Hussian D. and Hussian, K. M., Information Resource Management,\r\nRichard. IRWIN Inc., Homewood, fllinois, First Edition, 1984.\r\n[22].Igbaria, M., \"Career Orientations of MIS Employees: An Empirical\r\nAnalysis,\" iv[IS Quarterly, July, 1991, pp 151-168.\r\n[23].Jackowski, E. M., \"Developing an Information Resource Management\r\nPlan\", Public Productivity Review, Vol. XL, No.3, Spring, 1988, pp. 3-l3.\r\n[24].Karimi, J., \"Strategic Planning for Information Systems: Requirements and\r\nInformation Engineering Methods\", Journal of Management Information\r\nSystems, Vol. 4, No.4, Spring, 1988, pp. 5-24\r\n[25].Kidder, L. H. and Judd, C. M., Research Methods in Social RelatiOns,\r\nHolt, Rinehart and Winston, Fifth Edition, 1986.\r\n[26].King, W. R., \"Strategic Planning for Management Information Systems,\"\r\nMIS Quarterly, Vol. 2, No.1, March, 1978, pp. 27-37.\r\n[27].Khan, E. H., \"The Effects of Information Centers on the Growth of End\r\nUser Computing \", Information and Management, Vol. 23 , 1992, pp. 279-2 89.\r\n[28].Lauer, J and Stettler, D. M., \"New Directions for Information Centers\",\r\nJournal of System Management, October, 1987, pp. 6-11.\r\n[29].Lederer, A. L. and Mendelow, A. L., \"Coordination of Information\r\nSystems Plans with Business Plans\", Journal of Management Information\r\nSystem, Fall, 1989, Vol. 6, No.2, pp. 5-19.\r\n[30].Lee, D. R., \"The Evolution of Information Systems and Technologies ll\r\nSAM Advanced Management Journal, Summer, 1988, pp. 17-23.\r\n[31].Leitheiser, R. L. and Wetherbe, J. c., \"A Comparison of Perceptions\r\nAbout Information Center Success\", Information and Management, Vol. 21,\r\n1991, pp 7-17.\r\n[32].Magal, S. R., \"A Model for Evaluating Information Center Success\",\r\nJournal of Management Information Systems, Sununer, Vol. 8, No.1, 1991, pp.\r\n91-106.\r\n[33].Magal, S. R., Carr, H. H., and Watson,H. J. Critical Success Factors for\r\nInformation Center lvfanagers. EUCRC WP No. 21. End user computing\r\nresearch center, University of Georiga.,Athens, Georiga, 1986.\r\n[34 ].Magal, S. R., and Carr, H. H., \"An Investigation of Effects of Age, Size,\r\nand Hardware Option on the Critical Success Factors Applicable to Information\r\nCenters\" Journal of Management Information Systems, Vol. 4, No 4, Spring,\r\n1988.\r\n[35].Magal, S. R., \"The Evolution of Infromation Center Concept: A Stage\r\nHypothesis,\" Database, Spring, 1989, pp. 39-46.\r\n[36].Marchand, D. A. and Kresslein, J. c., \"Information Resources\r\nManagement and the Public Administrator\", In 1. Rabin and E. M. Jackowski,\r\n(eds), Handbook of Information Resources management, New York: Marcel\r\nDekker, 1988.\r\n[37].M~ J. and Leben, J., Strategic Information Planning Methodologies,\r\nSecond Edition, Prentice Hall, Englewood Cliffs, New Jersey, 1989.\r\n[38].McNurlin, B. C.(ed.), \"Creating an Information Center Strategy\", EDP\r\nAnalyzer, Vol. 25, No.2, 1987, pp. 1-16.\r\n[39].Miller, B. B., \"Managing Information as a Resource\", In J. Rabin and E. M.\r\nJackowski, (eds), Handbook of Information Resources management, New\r\nYork: Marcel Dekker, 1988.\r\n[40].Nunnally, J. c., Psychometric Theory, McGraw-Hill, New York, 1978.\r\n[41]. O`shea, K. and Muralidhar, K., \"The Function and Management of\r\nInformation Centers\", Journal of Systems lvfanagement, December, \r\n1990, pp. 7-9.\r\n[42].Owen., D. E., \"IRM: Obstacles Toward Success\", Journal of System\r\nManagement, April, 1987, pp. 16-18.\r\n[43].Paul, 1. T., Management Information as a Coporate Resource,\r\nHarpercollins, Publishers, Inc., 1991, second edition.\r\n[44].Raghunathan, T. S., \"Impact of the CEO`s Participation on Information\r\nSystems Steering Committees,\" Journal of Management Information Systems,\r\nVol. 8, No.4, Spring, 1992, pp. 83-96.\r\n[45].Reuber, A. R \"Planning for Information Resource Management\", CMA\r\nMagazine, April, 1991, pp. 17-21.\r\n[46].Rockart, J. F., \"Chief Executives Define Their Own Data Needs\", Harvard\r\nBusiness Review, Vol. 57, No.2 (March, April 1979), pp. 81-93.\r\n[47].Sato, O. and Horiuchi, M., \"IRM as a Coordinating Mechanism: A Study\r\nLarge Japanese Firms\", Information and Management, Vol. 15, 1988, pp. 93-\r\n103.\r\n[48].Simmons, 1. P., Brubridge, 1. J., and Hams, W: 1., \"The Impact of\r\nInformation Centers on End-user Computing\", Journal of Management\r\nInfonnation System, 1989, pp. 13-21.\r\n[49].Simon, H. A., The New Science of Management Decision, Harper and Row,\r\nNew Yor~ 1960.\r\n[50].Sprague, R. H., \"A Framework for the Development of Decision Support\r\nSystem,\" MIS Quarterly, Vol. 4, No.4, 1980, pp. 1-25.\r\n[51].SlllTll1er, M., \"Organization and Management of the Information Center\",\r\nJournal of System Management, 1985, pp. 10-15.\r\n[52].Synnott, W. R. and Gruber, W. H., Information Resource Management,\r\nJohn Wiley & Sons, 1981.\r\n[53].Thompson, R. 1., Higgins, C. A., and Howell, J. M., \"Personal Computing:\r\nToward a Conceptual Model of Utilization\", MIS Quarterly, March, 1991, pp.\r\n125-142.\r\n[54].Thorn R. G., Guynes, J. L., and Guynes, C. S., \"Strategic and Operational\r\nIssues for the Successful Infonnation Center\", Journal of Infonnation Systems\r\nManagements, Spring, 1990, pp. 15-22.\r\n[55].Turban, E. and Walls, J., \"Usage of and Support for Infonnation Centers:\r\nAn Exploratory Survey\", Journal of Management Infonnation Systems, Sprin&\r\n1990, pp. 2-15.\r\n[56].Wetherbe, 1. c., and Leitheiser, R. L., \"Infonnation Centers: A Survey of\r\nServices, Decisions, Problems, a.`1d Success\", Journal of Information Systems\r\nManagement, Summer, 1985, pp. 3-10.\r\n[57].White, C. E. and Cluisty, D. P., \"The Infonnation Center Concept: A\r\nNormative Model and A Study of Six Installations\", MIS Quarterly, 1987, pp.\r\n451-458.\r\n[58].----- ,\"Structure and Function of Information Centers: Case Study of Six\r\nOrganizations\", Information and Management, Vol. 13, 1987, pp. 71-86.\r\n[59] .Whittle, D. G., \"Six Steps to the Strategic IC\", Information Center\r\nQuarterly, Summer, 1991, pp. 15-22.\r\n[60].Wiseman, c., Strategic Information System, Irwin, Homewood, Illinois,\r\n1988.\r\n[61].Zani, W. M. ,\"Blueprint For MIS,\" Harvard Business Review, NovemberDecember,\r\n1970, pp. 95- 100.
描述 碩士
國立政治大學
資訊管理學系
81356002
資料來源 http://thesis.lib.nccu.edu.tw/record/#B2002003874
資料類型 thesis
dc.contributor.advisor 湯宗益zh_TW
dc.contributor.advisor Michael T. Tangen_US
dc.contributor.author (Authors) 杜仁豪zh_TW
dc.contributor.author (Authors) Mark Z. Tuen_US
dc.creator (作者) 杜仁豪zh_TW
dc.creator (作者) Tu, Mark Z.en_US
dc.date (日期) 1994en_US
dc.date.accessioned 29-Apr-2016 16:30:41 (UTC+8)-
dc.date.available 29-Apr-2016 16:30:41 (UTC+8)-
dc.date.issued (上傳時間) 29-Apr-2016 16:30:41 (UTC+8)-
dc.identifier (Other Identifiers) B2002003874en_US
dc.identifier.uri (URI) https://ah.lib.nccu.edu.tw/item?item_id=100566-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 資訊管理學系zh_TW
dc.description (描述) 81356002zh_TW
dc.description.abstract (摘要) 資訊中心(information center)之建置緣起於管理終端使用者計算 (endzh_TW
dc.description.tableofcontents 目次\r\n\r\n論文摘要\r\n目次\r\n圖次\r\n表次\r\n\r\n第一章 導論. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1\r\n第一節  研究動機. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..1\r\n第二節  研究目的. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..3\r\n\r\n第二章 文獻探討. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4\r\n第一節  外部連結性. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5\r\n第二節  資訊資源管理. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10\r\n第三節  分析討論. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14\r\n\r\n第三章 發展假說. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15\r\n第一節  資訊中心之主要目標. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15\r\n第二節  資訊中心之關鍵性成功因素. . . . . . . . . . . . . . . . . . . . . . . . . . . .17\r\n第三節  資訊中心進行策略規劃之原則. . . . . . . . . . . . . . . . . . . . . . . . . .19\r\n第四節  資訊中心與企業策略規劃之協調方式. . . . . . . . . . . . . . . . . . . 21\r\n\r\n第四章 研究方法. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22\r\n第一節  資訊蒐集方法. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22\r\n第二節  問卷評估. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24\r\n第三節  分析方法. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27\r\n\r\n第五章 分析及討論. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29\r\n第一節  樣本分析. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29\r\n第二節  統計分析. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40\r\n\r\n第六章 結論及建議. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49\r\n第一節  結論. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49\r\n第二節  實務上的建議. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51\r\n第三節  後續研究之建議. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52\r\n\r\n參考文獻. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53\r\n\r\n\r\n附錄一 研究問卷. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59\r\n附錄二 變異數分析表. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66zh_TW
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#B2002003874en_US
dc.subject (關鍵詞) 資訊中心zh_TW
dc.subject (關鍵詞) 資訊策略規劃zh_TW
dc.subject (關鍵詞) 終端使用者計算zh_TW
dc.subject (關鍵詞) 管理資訊系統zh_TW
dc.subject (關鍵詞) Information Centeren_US
dc.subject (關鍵詞) Information Strategic Planningen_US
dc.subject (關鍵詞) End User Computingen_US
dc.subject (關鍵詞) Management Information Systemsen_US
dc.title (題名) 資訊中心策略規劃之實証研究zh_TW
dc.title (題名) An Empirical Study of Strategic Planning of the Information Centeren_US
dc.type (資料類型) thesisen_US
dc.relation.reference (參考文獻) 中文部份\r\n[1]林震岩,終端使用者應用管理策略之研究,政治大學企業管理研究所未出版\r\n博士論文,民國八十年六月\r\n[2]周文賢,葉佐端,多變量統計分析,未出版講義,民國八十二年九月。\r\n[3]黃俊英,多變量分析,中國經濟企業研 究所,民國八十年元月,第四版。\r\n[4]葛樹人,心理測驗學,桂冠圖書公司,民國七十八年十一月,第二版。\r\n\r\n英文部份\r\n\r\n[l) .Anthony, R. N., Planning and Control Systems: A Framework [or Analysis\r\n(Cambridge, Mass:Harvard University Press, 1965).\r\n[2] .Arnoudse, D and Ouellette, P, \"Staffing the Information Center for Long\r\nTenn Success\", Journal o[In[ormation Systems Managements, Winter, 1986,\r\npp. 78-80.\r\n[3].Babbie, E., Survey Research Methods, Wadsworth Publishing Company,\r\nSecond Edition, 1990.\r\n[4].Bergeron, F., Rivard, S., and Serre, L. D., \"Investigating the Supporting\r\nRole of the Information Center\", MIS Quarterly, September, 1990, pp. 247-\r\n260.\r\n[5].Branchea J. C., Vogel, D. R, and Wetherbe, 1. c., \"An Investgation of the\r\nInfonnation Center From User`s Perspective,\" DATABASE, Fall, 1985, pp. 4-18.\r\n[6].Brancheau, J. c., and Wetherbe, J. c., \"Key Issues in Infonnation Systems\r\nManagement,\" MIS Quarterly, Vo1.ll, No.1, March, 1987, pp. 23-45.\r\n[7].Bryman A., and Cramer, D., Quantitative Data Analysis [or Social\r\nScientists, Routledge, 1990.\r\n[8].Brzezinski, R.,\" When ies Time to Tear Down the Infocenter\", Datamation,\r\nVol. 33, No. 21, November 1, 1987, pp. 73-82.\r\n[9].Cho, Y. K. and Kendall, K. E.II Management of the Information Center: The\r\nRelationship of Power to End-user Performance and Satisfactio~ II In[onnation\r\nResources Management Journal, Spring, 1989, pp. 1-11.\r\n[lO].Carr, H. H.,\" Information Centers: The IBM Model vs. Practice\", MIS\r\nQuarterly, September, 1987, pp. 325-337.\r\n[11].Carr, H. H., \"The State of Information Center Services: An Empirical\r\nSLuuy\", In/urmation System Management, Winter, 1993, pp. 54-58.\r\n[12].Cash, J. 1., McFarlan, F. `N., McKenney, J. L., and Applegate, L. M.,\r\nCorporate In[ormation Systems Management: Text and Cases, IRWIN,\r\nHomewood, IL, Third Edition, 1992.\r\n[13].Caudle, S. L., \"Off the IRM Mark at the Federal Level\", Journal a/System\r\nManagement, August, 1988, pp. 6-10.\r\n[14].Corbin, D. S., IIStrategic lIUvf Plan: User Involvement Spells Success\",\r\nJournal o[System Management, May, 1988, pp. 12-16.\r\n[15].Dickson, G. E., \"Key Infonnation Systems Issues for the 1980`s,\" lvilS\r\nQuarterly, September, 1984, pp. 135-1 59.\r\n[16].Doug, D. 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IRWIN Inc., Homewood, fllinois, First Edition, 1984.\r\n[22].Igbaria, M., \"Career Orientations of MIS Employees: An Empirical\r\nAnalysis,\" iv[IS Quarterly, July, 1991, pp 151-168.\r\n[23].Jackowski, E. M., \"Developing an Information Resource Management\r\nPlan\", Public Productivity Review, Vol. XL, No.3, Spring, 1988, pp. 3-l3.\r\n[24].Karimi, J., \"Strategic Planning for Information Systems: Requirements and\r\nInformation Engineering Methods\", Journal of Management Information\r\nSystems, Vol. 4, No.4, Spring, 1988, pp. 5-24\r\n[25].Kidder, L. H. and Judd, C. M., Research Methods in Social RelatiOns,\r\nHolt, Rinehart and Winston, Fifth Edition, 1986.\r\n[26].King, W. R., \"Strategic Planning for Management Information Systems,\"\r\nMIS Quarterly, Vol. 2, No.1, March, 1978, pp. 27-37.\r\n[27].Khan, E. H., \"The Effects of Information Centers on the Growth of End\r\nUser Computing \", Information and Management, Vol. 23 , 1992, pp. 279-2 89.\r\n[28].Lauer, J and Stettler, D. 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