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題名 資訊中心策略規劃之實証研究
An Empirical Study of Strategic Planning of the Information Center作者 杜仁豪
Tu, Mark Z.貢獻者 湯宗益
Michael T. Tang
杜仁豪
Mark Z. Tu關鍵詞 資訊中心
資訊策略規劃
終端使用者計算
管理資訊系統
Information Center
Information Strategic Planning
End User Computing
Management Information Systems日期 1994 上傳時間 29-Apr-2016 16:30:41 (UTC+8) 摘要 資訊中心(information center)之建置緣起於管理終端使用者計算 (end 參考文獻 中文部份\r\n[1]林震岩,終端使用者應用管理策略之研究,政治大學企業管理研究所未出版\r\n博士論文,民國八十年六月\r\n[2]周文賢,葉佐端,多變量統計分析,未出版講義,民國八十二年九月。\r\n[3]黃俊英,多變量分析,中國經濟企業研 究所,民國八十年元月,第四版。\r\n[4]葛樹人,心理測驗學,桂冠圖書公司,民國七十八年十一月,第二版。\r\n\r\n英文部份\r\n\r\n[l) .Anthony, R. N., Planning and Control Systems: A Framework [or Analysis\r\n(Cambridge, Mass:Harvard University Press, 1965).\r\n[2] .Arnoudse, D and Ouellette, P, \"Staffing the Information Center for Long\r\nTenn Success\", Journal o[In[ormation Systems Managements, Winter, 1986,\r\npp. 78-80.\r\n[3].Babbie, E., Survey Research Methods, Wadsworth Publishing Company,\r\nSecond Edition, 1990.\r\n[4].Bergeron, F., Rivard, S., and Serre, L. D., \"Investigating the Supporting\r\nRole of the Information Center\", MIS Quarterly, September, 1990, pp. 247-\r\n260.\r\n[5].Branchea J. C., Vogel, D. R, and Wetherbe, 1. c., \"An Investgation of the\r\nInfonnation Center From User`s Perspective,\" DATABASE, Fall, 1985, pp. 4-18.\r\n[6].Brancheau, J. c., and Wetherbe, J. c., \"Key Issues in Infonnation Systems\r\nManagement,\" MIS Quarterly, Vo1.ll, No.1, March, 1987, pp. 23-45.\r\n[7].Bryman A., and Cramer, D., Quantitative Data Analysis [or Social\r\nScientists, Routledge, 1990.\r\n[8].Brzezinski, R.,\" When ies Time to Tear Down the Infocenter\", Datamation,\r\nVol. 33, No. 21, November 1, 1987, pp. 73-82.\r\n[9].Cho, Y. K. and Kendall, K. E.II Management of the Information Center: The\r\nRelationship of Power to End-user Performance and Satisfactio~ II In[onnation\r\nResources Management Journal, Spring, 1989, pp. 1-11.\r\n[lO].Carr, H. H.,\" Information Centers: The IBM Model vs. Practice\", MIS\r\nQuarterly, September, 1987, pp. 325-337.\r\n[11].Carr, H. H., \"The State of Information Center Services: An Empirical\r\nSLuuy\", In/urmation System Management, Winter, 1993, pp. 54-58.\r\n[12].Cash, J. 1., McFarlan, F. `N., McKenney, J. L., and Applegate, L. M.,\r\nCorporate In[ormation Systems Management: Text and Cases, IRWIN,\r\nHomewood, IL, Third Edition, 1992.\r\n[13].Caudle, S. L., \"Off the IRM Mark at the Federal Level\", Journal a/System\r\nManagement, August, 1988, pp. 6-10.\r\n[14].Corbin, D. S., IIStrategic lIUvf Plan: User Involvement Spells Success\",\r\nJournal o[System Management, May, 1988, pp. 12-16.\r\n[15].Dickson, G. E., \"Key Infonnation Systems Issues for the 1980`s,\" lvilS\r\nQuarterly, September, 1984, pp. 135-1 59.\r\n[16].Doug, D. W., \"Six Steps to the Strategic IC: Strategic Planning Focus\r\nResources Where They Are Most Effective\", In[ormation Center Quarterly,\r\nSummer, 1991, pp. 15-2.\r\n[17].Guimaraes, T., \"Information Resources Management\", In[onnation\r\nResources Management Journal, Fall, 1988, pp. 10-2l.\r\n[18] .Hammond, L. W., \"Management Considerations for an Infonnation\r\nCenter\", IEM System Journal, Vol. 21, No.2, 1982, pp. 131-16l.\r\n[19].Hartog, c., and Herbert, M., \"1985 Opinion Survey of MIS Managers: Key Issues,\" MIS Quarterly, Vol. 10, No.4, December, 1986, pp. 351-36l.\r\n[20].Henderson, J. C. and Venkatraman, N., \"Strategic Alignment: Leveraging\r\nInformation Technology for Transforming Organization\", IBM System Journal,\r\nVol. 32, No.1, 1993, pp.4-15.\r\n[21].Hussian D. and Hussian, K. M., Information Resource Management,\r\nRichard. IRWIN Inc., Homewood, fllinois, First Edition, 1984.\r\n[22].Igbaria, M., \"Career Orientations of MIS Employees: An Empirical\r\nAnalysis,\" iv[IS Quarterly, July, 1991, pp 151-168.\r\n[23].Jackowski, E. M., \"Developing an Information Resource Management\r\nPlan\", Public Productivity Review, Vol. XL, No.3, Spring, 1988, pp. 3-l3.\r\n[24].Karimi, J., \"Strategic Planning for Information Systems: Requirements and\r\nInformation Engineering Methods\", Journal of Management Information\r\nSystems, Vol. 4, No.4, Spring, 1988, pp. 5-24\r\n[25].Kidder, L. H. and Judd, C. M., Research Methods in Social RelatiOns,\r\nHolt, Rinehart and Winston, Fifth Edition, 1986.\r\n[26].King, W. R., \"Strategic Planning for Management Information Systems,\"\r\nMIS Quarterly, Vol. 2, No.1, March, 1978, pp. 27-37.\r\n[27].Khan, E. H., \"The Effects of Information Centers on the Growth of End\r\nUser Computing \", Information and Management, Vol. 23 , 1992, pp. 279-2 89.\r\n[28].Lauer, J and Stettler, D. M., \"New Directions for Information Centers\",\r\nJournal of System Management, October, 1987, pp. 6-11.\r\n[29].Lederer, A. L. and Mendelow, A. L., \"Coordination of Information\r\nSystems Plans with Business Plans\", Journal of Management Information\r\nSystem, Fall, 1989, Vol. 6, No.2, pp. 5-19.\r\n[30].Lee, D. R., \"The Evolution of Information Systems and Technologies ll\r\nSAM Advanced Management Journal, Summer, 1988, pp. 17-23.\r\n[31].Leitheiser, R. L. and Wetherbe, J. c., \"A Comparison of Perceptions\r\nAbout Information Center Success\", Information and Management, Vol. 21,\r\n1991, pp 7-17.\r\n[32].Magal, S. R., \"A Model for Evaluating Information Center Success\",\r\nJournal of Management Information Systems, Sununer, Vol. 8, No.1, 1991, pp.\r\n91-106.\r\n[33].Magal, S. R., Carr, H. H., and Watson,H. J. Critical Success Factors for\r\nInformation Center lvfanagers. EUCRC WP No. 21. End user computing\r\nresearch center, University of Georiga.,Athens, Georiga, 1986.\r\n[34 ].Magal, S. R., and Carr, H. H., \"An Investigation of Effects of Age, Size,\r\nand Hardware Option on the Critical Success Factors Applicable to Information\r\nCenters\" Journal of Management Information Systems, Vol. 4, No 4, Spring,\r\n1988.\r\n[35].Magal, S. R., \"The Evolution of Infromation Center Concept: A Stage\r\nHypothesis,\" Database, Spring, 1989, pp. 39-46.\r\n[36].Marchand, D. A. and Kresslein, J. c., \"Information Resources\r\nManagement and the Public Administrator\", In 1. Rabin and E. M. Jackowski,\r\n(eds), Handbook of Information Resources management, New York: Marcel\r\nDekker, 1988.\r\n[37].M~ J. and Leben, J., Strategic Information Planning Methodologies,\r\nSecond Edition, Prentice Hall, Englewood Cliffs, New Jersey, 1989.\r\n[38].McNurlin, B. C.(ed.), \"Creating an Information Center Strategy\", EDP\r\nAnalyzer, Vol. 25, No.2, 1987, pp. 1-16.\r\n[39].Miller, B. B., \"Managing Information as a Resource\", In J. Rabin and E. M.\r\nJackowski, (eds), Handbook of Information Resources management, New\r\nYork: Marcel Dekker, 1988.\r\n[40].Nunnally, J. c., Psychometric Theory, McGraw-Hill, New York, 1978.\r\n[41]. O`shea, K. and Muralidhar, K., \"The Function and Management of\r\nInformation Centers\", Journal of Systems lvfanagement, December, \r\n1990, pp. 7-9.\r\n[42].Owen., D. E., \"IRM: Obstacles Toward Success\", Journal of System\r\nManagement, April, 1987, pp. 16-18.\r\n[43].Paul, 1. T., Management Information as a Coporate Resource,\r\nHarpercollins, Publishers, Inc., 1991, second edition.\r\n[44].Raghunathan, T. S., \"Impact of the CEO`s Participation on Information\r\nSystems Steering Committees,\" Journal of Management Information Systems,\r\nVol. 8, No.4, Spring, 1992, pp. 83-96.\r\n[45].Reuber, A. R \"Planning for Information Resource Management\", CMA\r\nMagazine, April, 1991, pp. 17-21.\r\n[46].Rockart, J. F., \"Chief Executives Define Their Own Data Needs\", Harvard\r\nBusiness Review, Vol. 57, No.2 (March, April 1979), pp. 81-93.\r\n[47].Sato, O. and Horiuchi, M., \"IRM as a Coordinating Mechanism: A Study\r\nLarge Japanese Firms\", Information and Management, Vol. 15, 1988, pp. 93-\r\n103.\r\n[48].Simmons, 1. P., Brubridge, 1. J., and Hams, W: 1., \"The Impact of\r\nInformation Centers on End-user Computing\", Journal of Management\r\nInfonnation System, 1989, pp. 13-21.\r\n[49].Simon, H. A., The New Science of Management Decision, Harper and Row,\r\nNew Yor~ 1960.\r\n[50].Sprague, R. H., \"A Framework for the Development of Decision Support\r\nSystem,\" MIS Quarterly, Vol. 4, No.4, 1980, pp. 1-25.\r\n[51].SlllTll1er, M., \"Organization and Management of the Information Center\",\r\nJournal of System Management, 1985, pp. 10-15.\r\n[52].Synnott, W. R. and Gruber, W. H., Information Resource Management,\r\nJohn Wiley & Sons, 1981.\r\n[53].Thompson, R. 1., Higgins, C. A., and Howell, J. M., \"Personal Computing:\r\nToward a Conceptual Model of Utilization\", MIS Quarterly, March, 1991, pp.\r\n125-142.\r\n[54].Thorn R. G., Guynes, J. L., and Guynes, C. S., \"Strategic and Operational\r\nIssues for the Successful Infonnation Center\", Journal of Infonnation Systems\r\nManagements, Spring, 1990, pp. 15-22.\r\n[55].Turban, E. and Walls, J., \"Usage of and Support for Infonnation Centers:\r\nAn Exploratory Survey\", Journal of Management Infonnation Systems, Sprin&\r\n1990, pp. 2-15.\r\n[56].Wetherbe, 1. c., and Leitheiser, R. L., \"Infonnation Centers: A Survey of\r\nServices, Decisions, Problems, a.`1d Success\", Journal of Information Systems\r\nManagement, Summer, 1985, pp. 3-10.\r\n[57].White, C. E. and Cluisty, D. P., \"The Infonnation Center Concept: A\r\nNormative Model and A Study of Six Installations\", MIS Quarterly, 1987, pp.\r\n451-458.\r\n[58].----- ,\"Structure and Function of Information Centers: Case Study of Six\r\nOrganizations\", Information and Management, Vol. 13, 1987, pp. 71-86.\r\n[59] .Whittle, D. G., \"Six Steps to the Strategic IC\", Information Center\r\nQuarterly, Summer, 1991, pp. 15-22.\r\n[60].Wiseman, c., Strategic Information System, Irwin, Homewood, Illinois,\r\n1988.\r\n[61].Zani, W. M. ,\"Blueprint For MIS,\" Harvard Business Review, NovemberDecember,\r\n1970, pp. 95- 100. 描述 碩士
國立政治大學
資訊管理學系
81356002資料來源 http://thesis.lib.nccu.edu.tw/record/#B2002003874 資料類型 thesis dc.contributor.advisor 湯宗益 zh_TW dc.contributor.advisor Michael T. Tang en_US dc.contributor.author (Authors) 杜仁豪 zh_TW dc.contributor.author (Authors) Mark Z. Tu en_US dc.creator (作者) 杜仁豪 zh_TW dc.creator (作者) Tu, Mark Z. en_US dc.date (日期) 1994 en_US dc.date.accessioned 29-Apr-2016 16:30:41 (UTC+8) - dc.date.available 29-Apr-2016 16:30:41 (UTC+8) - dc.date.issued (上傳時間) 29-Apr-2016 16:30:41 (UTC+8) - dc.identifier (Other Identifiers) B2002003874 en_US dc.identifier.uri (URI) https://ah.lib.nccu.edu.tw/item?item_id=100566 - dc.description (描述) 碩士 zh_TW dc.description (描述) 國立政治大學 zh_TW dc.description (描述) 資訊管理學系 zh_TW dc.description (描述) 81356002 zh_TW dc.description.abstract (摘要) 資訊中心(information center)之建置緣起於管理終端使用者計算 (end zh_TW dc.description.tableofcontents 目次\r\n\r\n論文摘要\r\n目次\r\n圖次\r\n表次\r\n\r\n第一章 導論. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1\r\n第一節 研究動機. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..1\r\n第二節 研究目的. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..3\r\n\r\n第二章 文獻探討. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4\r\n第一節 外部連結性. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5\r\n第二節 資訊資源管理. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10\r\n第三節 分析討論. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14\r\n\r\n第三章 發展假說. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15\r\n第一節 資訊中心之主要目標. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15\r\n第二節 資訊中心之關鍵性成功因素. . . . . . . . . . . . . . . . . . . . . . . . . . . .17\r\n第三節 資訊中心進行策略規劃之原則. . . . . . . . . . . . . . . . . . . . . . . . . .19\r\n第四節 資訊中心與企業策略規劃之協調方式. . . . . . . . . . . . . . . . . . . 21\r\n\r\n第四章 研究方法. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22\r\n第一節 資訊蒐集方法. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22\r\n第二節 問卷評估. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24\r\n第三節 分析方法. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27\r\n\r\n第五章 分析及討論. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29\r\n第一節 樣本分析. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29\r\n第二節 統計分析. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40\r\n\r\n第六章 結論及建議. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49\r\n第一節 結論. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49\r\n第二節 實務上的建議. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51\r\n第三節 後續研究之建議. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52\r\n\r\n參考文獻. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53\r\n\r\n\r\n附錄一 研究問卷. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59\r\n附錄二 變異數分析表. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 zh_TW dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#B2002003874 en_US dc.subject (關鍵詞) 資訊中心 zh_TW dc.subject (關鍵詞) 資訊策略規劃 zh_TW dc.subject (關鍵詞) 終端使用者計算 zh_TW dc.subject (關鍵詞) 管理資訊系統 zh_TW dc.subject (關鍵詞) Information Center en_US dc.subject (關鍵詞) Information Strategic Planning en_US dc.subject (關鍵詞) End User Computing en_US dc.subject (關鍵詞) Management Information Systems en_US dc.title (題名) 資訊中心策略規劃之實証研究 zh_TW dc.title (題名) An Empirical Study of Strategic Planning of the Information Center en_US dc.type (資料類型) thesis en_US dc.relation.reference (參考文獻) 中文部份\r\n[1]林震岩,終端使用者應用管理策略之研究,政治大學企業管理研究所未出版\r\n博士論文,民國八十年六月\r\n[2]周文賢,葉佐端,多變量統計分析,未出版講義,民國八十二年九月。\r\n[3]黃俊英,多變量分析,中國經濟企業研 究所,民國八十年元月,第四版。\r\n[4]葛樹人,心理測驗學,桂冠圖書公司,民國七十八年十一月,第二版。\r\n\r\n英文部份\r\n\r\n[l) .Anthony, R. N., Planning and Control Systems: A Framework [or Analysis\r\n(Cambridge, Mass:Harvard University Press, 1965).\r\n[2] .Arnoudse, D and Ouellette, P, \"Staffing the Information Center for Long\r\nTenn Success\", Journal o[In[ormation Systems Managements, Winter, 1986,\r\npp. 78-80.\r\n[3].Babbie, E., Survey Research Methods, Wadsworth Publishing Company,\r\nSecond Edition, 1990.\r\n[4].Bergeron, F., Rivard, S., and Serre, L. D., \"Investigating the Supporting\r\nRole of the Information Center\", MIS Quarterly, September, 1990, pp. 247-\r\n260.\r\n[5].Branchea J. C., Vogel, D. R, and Wetherbe, 1. c., \"An Investgation of the\r\nInfonnation Center From User`s Perspective,\" DATABASE, Fall, 1985, pp. 4-18.\r\n[6].Brancheau, J. c., and Wetherbe, J. c., \"Key Issues in Infonnation Systems\r\nManagement,\" MIS Quarterly, Vo1.ll, No.1, March, 1987, pp. 23-45.\r\n[7].Bryman A., and Cramer, D., Quantitative Data Analysis [or Social\r\nScientists, Routledge, 1990.\r\n[8].Brzezinski, R.,\" When ies Time to Tear Down the Infocenter\", Datamation,\r\nVol. 33, No. 21, November 1, 1987, pp. 73-82.\r\n[9].Cho, Y. K. and Kendall, K. E.II Management of the Information Center: The\r\nRelationship of Power to End-user Performance and Satisfactio~ II In[onnation\r\nResources Management Journal, Spring, 1989, pp. 1-11.\r\n[lO].Carr, H. H.,\" Information Centers: The IBM Model vs. Practice\", MIS\r\nQuarterly, September, 1987, pp. 325-337.\r\n[11].Carr, H. H., \"The State of Information Center Services: An Empirical\r\nSLuuy\", In/urmation System Management, Winter, 1993, pp. 54-58.\r\n[12].Cash, J. 1., McFarlan, F. `N., McKenney, J. L., and Applegate, L. M.,\r\nCorporate In[ormation Systems Management: Text and Cases, IRWIN,\r\nHomewood, IL, Third Edition, 1992.\r\n[13].Caudle, S. L., \"Off the IRM Mark at the Federal Level\", Journal a/System\r\nManagement, August, 1988, pp. 6-10.\r\n[14].Corbin, D. S., IIStrategic lIUvf Plan: User Involvement Spells Success\",\r\nJournal o[System Management, May, 1988, pp. 12-16.\r\n[15].Dickson, G. E., \"Key Infonnation Systems Issues for the 1980`s,\" lvilS\r\nQuarterly, September, 1984, pp. 135-1 59.\r\n[16].Doug, D. W., \"Six Steps to the Strategic IC: Strategic Planning Focus\r\nResources Where They Are Most Effective\", In[ormation Center Quarterly,\r\nSummer, 1991, pp. 15-2.\r\n[17].Guimaraes, T., \"Information Resources Management\", In[onnation\r\nResources Management Journal, Fall, 1988, pp. 10-2l.\r\n[18] .Hammond, L. W., \"Management Considerations for an Infonnation\r\nCenter\", IEM System Journal, Vol. 21, No.2, 1982, pp. 131-16l.\r\n[19].Hartog, c., and Herbert, M., \"1985 Opinion Survey of MIS Managers: Key Issues,\" MIS Quarterly, Vol. 10, No.4, December, 1986, pp. 351-36l.\r\n[20].Henderson, J. C. and Venkatraman, N., \"Strategic Alignment: Leveraging\r\nInformation Technology for Transforming Organization\", IBM System Journal,\r\nVol. 32, No.1, 1993, pp.4-15.\r\n[21].Hussian D. and Hussian, K. M., Information Resource Management,\r\nRichard. IRWIN Inc., Homewood, fllinois, First Edition, 1984.\r\n[22].Igbaria, M., \"Career Orientations of MIS Employees: An Empirical\r\nAnalysis,\" iv[IS Quarterly, July, 1991, pp 151-168.\r\n[23].Jackowski, E. M., \"Developing an Information Resource Management\r\nPlan\", Public Productivity Review, Vol. XL, No.3, Spring, 1988, pp. 3-l3.\r\n[24].Karimi, J., \"Strategic Planning for Information Systems: Requirements and\r\nInformation Engineering Methods\", Journal of Management Information\r\nSystems, Vol. 4, No.4, Spring, 1988, pp. 5-24\r\n[25].Kidder, L. H. and Judd, C. M., Research Methods in Social RelatiOns,\r\nHolt, Rinehart and Winston, Fifth Edition, 1986.\r\n[26].King, W. R., \"Strategic Planning for Management Information Systems,\"\r\nMIS Quarterly, Vol. 2, No.1, March, 1978, pp. 27-37.\r\n[27].Khan, E. H., \"The Effects of Information Centers on the Growth of End\r\nUser Computing \", Information and Management, Vol. 23 , 1992, pp. 279-2 89.\r\n[28].Lauer, J and Stettler, D. 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