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題名 資訊中心策略規劃之實証研究
An Empirical Study of Strategic Planning of the Information Center
作者 杜仁豪
Tu, Mark Z.
貢獻者 湯宗益
Michael T. Tang
杜仁豪
Mark Z. Tu
關鍵詞 資訊中心
資訊策略規劃
終端使用者計算
管理資訊系統
Information Center
Information Strategic Planning
End User Computing
Management Information Systems
日期 1994
上傳時間 29-Apr-2016 16:30:41 (UTC+8)
摘要 資訊中心(information center)之建置緣起於管理終端使用者計算 (end
參考文獻 中文部份
     [1]林震岩，終端使用者應用管理策略之研究，政治大學企業管理研究所未出版
     博士論文，民國八十年六月
     [2]周文賢，葉佐端，多變量統計分析，未出版講義，民國八十二年九月。
     [3]黃俊英，多變量分析，中國經濟企業研 究所，民國八十年元月，第四版。
     [4]葛樹人，心理測驗學，桂冠圖書公司，民國七十八年十一月，第二版。
     
     英文部份
     
     [l) .Anthony, R. N., Planning and Control Systems: A Framework [or Analysis
     (Cambridge, Mass:Harvard University Press, 1965).
     [2] .Arnoudse, D and Ouellette, P, "Staffing the Information Center for Long
     Tenn Success", Journal o[In[ormation Systems Managements, Winter, 1986,
     pp. 78-80.
     [3].Babbie, E., Survey Research Methods, Wadsworth Publishing Company,
     Second Edition, 1990.
     [4].Bergeron, F., Rivard, S., and Serre, L. D., "Investigating the Supporting
     Role of the Information Center", MIS Quarterly, September, 1990, pp. 247-
     260.
     [5].Branchea J. C., Vogel, D. R, and Wetherbe, 1. c., "An Investgation of the
     Infonnation Center From User`s Perspective," DATABASE, Fall, 1985, pp. 4-18.
     [6].Brancheau, J. c., and Wetherbe, J. c., "Key Issues in Infonnation Systems
     Management," MIS Quarterly, Vo1.ll, No.1, March, 1987, pp. 23-45.
     [7].Bryman A., and Cramer, D., Quantitative Data Analysis [or Social
     Scientists, Routledge, 1990.
     [8].Brzezinski, R.," When ies Time to Tear Down the Infocenter", Datamation,
     Vol. 33, No. 21, November 1, 1987, pp. 73-82.
     [9].Cho, Y. K. and Kendall, K. E.II Management of the Information Center: The
     Relationship of Power to End-user Performance and Satisfactio~ II In[onnation
     Resources Management Journal, Spring, 1989, pp. 1-11.
     [lO].Carr, H. H.," Information Centers: The IBM Model vs. Practice", MIS
     Quarterly, September, 1987, pp. 325-337.
     [11].Carr, H. H., "The State of Information Center Services: An Empirical
     SLuuy", In/urmation System Management, Winter, 1993, pp. 54-58.
     [12].Cash, J. 1., McFarlan, F. `N., McKenney, J. L., and Applegate, L. M.,
     Corporate In[ormation Systems Management: Text and Cases, IRWIN,
     Homewood, IL, Third Edition, 1992.
     [13].Caudle, S. L., "Off the IRM Mark at the Federal Level", Journal a/System
     Management, August, 1988, pp. 6-10.
     [14].Corbin, D. S., IIStrategic lIUvf Plan: User Involvement Spells Success",
     Journal o[System Management, May, 1988, pp. 12-16.
     [15].Dickson, G. E., "Key Infonnation Systems Issues for the 1980`s," lvilS
     Quarterly, September, 1984, pp. 135-1 59.
     [16].Doug, D. W., "Six Steps to the Strategic IC: Strategic Planning Focus
     Resources Where They Are Most Effective", In[ormation Center Quarterly,
     Summer, 1991, pp. 15-2.
     [17].Guimaraes, T., "Information Resources Management", In[onnation
     Resources Management Journal, Fall, 1988, pp. 10-2l.
     [18] .Hammond, L. W., "Management Considerations for an Infonnation
     Center", IEM System Journal, Vol. 21, No.2, 1982, pp. 131-16l.
     [19].Hartog, c., and Herbert, M., "1985 Opinion Survey of MIS Managers: Key Issues," MIS Quarterly, Vol. 10, No.4, December, 1986, pp. 351-36l.
     [20].Henderson, J. C. and Venkatraman, N., "Strategic Alignment: Leveraging
     Information Technology for Transforming Organization", IBM System Journal,
     Vol. 32, No.1, 1993, pp.4-15.
     [21].Hussian D. and Hussian, K. M., Information Resource Management,
     Richard. IRWIN Inc., Homewood, fllinois, First Edition, 1984.
     [22].Igbaria, M., "Career Orientations of MIS Employees: An Empirical
     Analysis," iv[IS Quarterly, July, 1991, pp 151-168.
     [23].Jackowski, E. M., "Developing an Information Resource Management
     Plan", Public Productivity Review, Vol. XL, No.3, Spring, 1988, pp. 3-l3.
     [24].Karimi, J., "Strategic Planning for Information Systems: Requirements and
     Information Engineering Methods", Journal of Management Information
     Systems, Vol. 4, No.4, Spring, 1988, pp. 5-24
     [25].Kidder, L. H. and Judd, C. M., Research Methods in Social RelatiOns,
     Holt, Rinehart and Winston, Fifth Edition, 1986.
     [26].King, W. R., "Strategic Planning for Management Information Systems,"
     MIS Quarterly, Vol. 2, No.1, March, 1978, pp. 27-37.
     [27].Khan, E. H., "The Effects of Information Centers on the Growth of End
     User Computing ", Information and Management, Vol. 23 , 1992, pp. 279-2 89.
     [28].Lauer, J and Stettler, D. M., "New Directions for Information Centers",
     Journal of System Management, October, 1987, pp. 6-11.
     [29].Lederer, A. L. and Mendelow, A. L., "Coordination of Information
     Systems Plans with Business Plans", Journal of Management Information
     System, Fall, 1989, Vol. 6, No.2, pp. 5-19.
     [30].Lee, D. R., "The Evolution of Information Systems and Technologies ll
     SAM Advanced Management Journal, Summer, 1988, pp. 17-23.
     [31].Leitheiser, R. L. and Wetherbe, J. c., "A Comparison of Perceptions
     About Information Center Success", Information and Management, Vol. 21,
     1991, pp 7-17.
     [32].Magal, S. R., "A Model for Evaluating Information Center Success",
     Journal of Management Information Systems, Sununer, Vol. 8, No.1, 1991, pp.
     91-106.
     [33].Magal, S. R., Carr, H. H., and Watson,H. J. Critical Success Factors for
     Information Center lvfanagers. EUCRC WP No. 21. End user computing
     research center, University of Georiga.,Athens, Georiga, 1986.
     [34 ].Magal, S. R., and Carr, H. H., "An Investigation of Effects of Age, Size,
     and Hardware Option on the Critical Success Factors Applicable to Information
     Centers" Journal of Management Information Systems, Vol. 4, No 4, Spring,
     1988.
     [35].Magal, S. R., "The Evolution of Infromation Center Concept: A Stage
     Hypothesis," Database, Spring, 1989, pp. 39-46.
     [36].Marchand, D. A. and Kresslein, J. c., "Information Resources
     Management and the Public Administrator", In 1. Rabin and E. M. Jackowski,
     (eds), Handbook of Information Resources management, New York: Marcel
     Dekker, 1988.
     [37].M~ J. and Leben, J., Strategic Information Planning Methodologies,
     Second Edition, Prentice Hall, Englewood Cliffs, New Jersey, 1989.
     [38].McNurlin, B. C.(ed.), "Creating an Information Center Strategy", EDP
     Analyzer, Vol. 25, No.2, 1987, pp. 1-16.
     [39].Miller, B. B., "Managing Information as a Resource", In J. Rabin and E. M.
     Jackowski, (eds), Handbook of Information Resources management, New
     York: Marcel Dekker, 1988.
     [40].Nunnally, J. c., Psychometric Theory, McGraw-Hill, New York, 1978.
     [41]. O`shea, K. and Muralidhar, K., "The Function and Management of
     Information Centers", Journal of Systems lvfanagement, December,
     1990, pp. 7-9.
     [42].Owen., D. E., "IRM: Obstacles Toward Success", Journal of System
     Management, April, 1987, pp. 16-18.
     [43].Paul, 1. T., Management Information as a Coporate Resource,
     Harpercollins, Publishers, Inc., 1991, second edition.
     [44].Raghunathan, T. S., "Impact of the CEO`s Participation on Information
     Systems Steering Committees," Journal of Management Information Systems,
     Vol. 8, No.4, Spring, 1992, pp. 83-96.
     [45].Reuber, A. R "Planning for Information Resource Management", CMA
     Magazine, April, 1991, pp. 17-21.
     [46].Rockart, J. F., "Chief Executives Define Their Own Data Needs", Harvard
     Business Review, Vol. 57, No.2 (March, April 1979), pp. 81-93.
     [47].Sato, O. and Horiuchi, M., "IRM as a Coordinating Mechanism: A Study
     Large Japanese Firms", Information and Management, Vol. 15, 1988, pp. 93-
     103.
     [48].Simmons, 1. P., Brubridge, 1. J., and Hams, W: 1., "The Impact of
     Information Centers on End-user Computing", Journal of Management
     Infonnation System, 1989, pp. 13-21.
     [49].Simon, H. A., The New Science of Management Decision, Harper and Row,
     New Yor~ 1960.
     [50].Sprague, R. H., "A Framework for the Development of Decision Support
     System," MIS Quarterly, Vol. 4, No.4, 1980, pp. 1-25.
     [51].SlllTll1er, M., "Organization and Management of the Information Center",
     Journal of System Management, 1985, pp. 10-15.
     [52].Synnott, W. R. and Gruber, W. H., Information Resource Management,
     John Wiley & Sons, 1981.
     [53].Thompson, R. 1., Higgins, C. A., and Howell, J. M., "Personal Computing:
     Toward a Conceptual Model of Utilization", MIS Quarterly, March, 1991, pp.
     125-142.
     [54].Thorn R. G., Guynes, J. L., and Guynes, C. S., "Strategic and Operational
     Issues for the Successful Infonnation Center", Journal of Infonnation Systems
     Managements, Spring, 1990, pp. 15-22.
     [55].Turban, E. and Walls, J., "Usage of and Support for Infonnation Centers:
     An Exploratory Survey", Journal of Management Infonnation Systems, Sprin&
     1990, pp. 2-15.
     [56].Wetherbe, 1. c., and Leitheiser, R. L., "Infonnation Centers: A Survey of
     Services, Decisions, Problems, a.`1d Success", Journal of Information Systems
     Management, Summer, 1985, pp. 3-10.
     [57].White, C. E. and Cluisty, D. P., "The Infonnation Center Concept: A
     Normative Model and A Study of Six Installations", MIS Quarterly, 1987, pp.
     451-458.
     [58].----- ,"Structure and Function of Information Centers: Case Study of Six
     Organizations", Information and Management, Vol. 13, 1987, pp. 71-86.
     [59] .Whittle, D. G., "Six Steps to the Strategic IC", Information Center
     Quarterly, Summer, 1991, pp. 15-22.
     [60].Wiseman, c., Strategic Information System, Irwin, Homewood, Illinois,
     1988.
     [61].Zani, W. M. ,"Blueprint For MIS," Harvard Business Review, NovemberDecember,
     1970, pp. 95- 100.
描述 碩士
國立政治大學
資訊管理學系
81356002
資料來源 http://thesis.lib.nccu.edu.tw/record/#B2002003874
資料類型 thesis
dc.contributor.advisor 湯宗益zh_TW
dc.contributor.advisor Michael T. Tangen_US
dc.contributor.author (Authors) 杜仁豪zh_TW
dc.contributor.author (Authors) Mark Z. Tuen_US
dc.creator (作者) 杜仁豪zh_TW
dc.creator (作者) Tu, Mark Z.en_US
dc.date (日期) 1994en_US
dc.date.accessioned 29-Apr-2016 16:30:41 (UTC+8)-
dc.date.available 29-Apr-2016 16:30:41 (UTC+8)-
dc.date.issued (上傳時間) 29-Apr-2016 16:30:41 (UTC+8)-
dc.identifier (Other Identifiers) B2002003874en_US
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/88694-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 資訊管理學系zh_TW
dc.description (描述) 81356002zh_TW
dc.description.abstract (摘要) 資訊中心(information center)之建置緣起於管理終端使用者計算 (endzh_TW
dc.description.tableofcontents 目次
     
     論文摘要
     目次
     圖次
     表次
     
     第一章 導論. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .１
     第一節 　研究動機. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..１
     第二節 　研究目的. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..３
     
     第二章 文獻探討. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .４
     第一節 　外部連結性. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .５
     第二節 　資訊資源管理. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .１０
     第三節 　分析討論. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .１４
     
     第三章 發展假說. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .１５
     第一節 　資訊中心之主要目標. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .１５
     第二節 　資訊中心之關鍵性成功因素. . . . . . . . . . . . . . . . . . . . . . . . . . . .１７
     第三節 　資訊中心進行策略規劃之原則. . . . . . . . . . . . . . . . . . . . . . . . . .１９
     第四節 　資訊中心與企業策略規劃之協調方式. . . . . . . . . . . . . . . . . . . ２１
     
     第四章 研究方法. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ２２
     第一節 　資訊蒐集方法. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .２２
     第二節 　問卷評估. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .２４
     第三節 　分析方法. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .２７
     
     第五章 分析及討論. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .２９
     第一節 　樣本分析. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .２９
     第二節 　統計分析. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .４０
     
     第六章 結論及建議. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ４９
     第一節 　結論. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ４９
     第二節 　實務上的建議. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .５１
     第三節 　後續研究之建議. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .５２
     
     參考文獻. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ５３
     
     
     附錄一 研究問卷. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .５９
     附錄二 變異數分析表. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .６６		zh_TW
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#B2002003874en_US
dc.subject (關鍵詞) 資訊中心zh_TW
dc.subject (關鍵詞) 資訊策略規劃zh_TW
dc.subject (關鍵詞) 終端使用者計算zh_TW
dc.subject (關鍵詞) 管理資訊系統zh_TW
dc.subject (關鍵詞) Information Centeren_US
dc.subject (關鍵詞) Information Strategic Planningen_US
dc.subject (關鍵詞) End User Computingen_US
dc.subject (關鍵詞) Management Information Systemsen_US
dc.title (題名) 資訊中心策略規劃之實証研究zh_TW
dc.title (題名) An Empirical Study of Strategic Planning of the Information Centeren_US
dc.type (資料類型) thesisen_US
dc.relation.reference (參考文獻) 中文部份
     [1]林震岩，終端使用者應用管理策略之研究，政治大學企業管理研究所未出版
     博士論文，民國八十年六月
     [2]周文賢，葉佐端，多變量統計分析，未出版講義，民國八十二年九月。
     [3]黃俊英，多變量分析，中國經濟企業研 究所，民國八十年元月，第四版。
     [4]葛樹人，心理測驗學，桂冠圖書公司，民國七十八年十一月，第二版。
     
     英文部份
     
     [l) .Anthony, R. N., Planning and Control Systems: A Framework [or Analysis
     (Cambridge, Mass:Harvard University Press, 1965).
     [2] .Arnoudse, D and Ouellette, P, "Staffing the Information Center for Long
     Tenn Success", Journal o[In[ormation Systems Managements, Winter, 1986,
     pp. 78-80.
     [3].Babbie, E., Survey Research Methods, Wadsworth Publishing Company,
     Second Edition, 1990.
     [4].Bergeron, F., Rivard, S., and Serre, L. D., "Investigating the Supporting
     Role of the Information Center", MIS Quarterly, September, 1990, pp. 247-
     260.
     [5].Branchea J. C., Vogel, D. R, and Wetherbe, 1. c., "An Investgation of the
     Infonnation Center From User`s Perspective," DATABASE, Fall, 1985, pp. 4-18.
     [6].Brancheau, J. c., and Wetherbe, J. c., "Key Issues in Infonnation Systems
     Management," MIS Quarterly, Vo1.ll, No.1, March, 1987, pp. 23-45.
     [7].Bryman A., and Cramer, D., Quantitative Data Analysis [or Social
     Scientists, Routledge, 1990.
     [8].Brzezinski, R.," When ies Time to Tear Down the Infocenter", Datamation,
     Vol. 33, No. 21, November 1, 1987, pp. 73-82.
     [9].Cho, Y. K. and Kendall, K. E.II Management of the Information Center: The
     Relationship of Power to End-user Performance and Satisfactio~ II In[onnation
     Resources Management Journal, Spring, 1989, pp. 1-11.
     [lO].Carr, H. H.," Information Centers: The IBM Model vs. Practice", MIS
     Quarterly, September, 1987, pp. 325-337.
     [11].Carr, H. H., "The State of Information Center Services: An Empirical
     SLuuy", In/urmation System Management, Winter, 1993, pp. 54-58.
     [12].Cash, J. 1., McFarlan, F. `N., McKenney, J. L., and Applegate, L. M.,
     Corporate In[ormation Systems Management: Text and Cases, IRWIN,
     Homewood, IL, Third Edition, 1992.
     [13].Caudle, S. L., "Off the IRM Mark at the Federal Level", Journal a/System
     Management, August, 1988, pp. 6-10.
     [14].Corbin, D. S., IIStrategic lIUvf Plan: User Involvement Spells Success",
     Journal o[System Management, May, 1988, pp. 12-16.
     [15].Dickson, G. E., "Key Infonnation Systems Issues for the 1980`s," lvilS
     Quarterly, September, 1984, pp. 135-1 59.
     [16].Doug, D. W., "Six Steps to the Strategic IC: Strategic Planning Focus
     Resources Where They Are Most Effective", In[ormation Center Quarterly,
     Summer, 1991, pp. 15-2.
     [17].Guimaraes, T., "Information Resources Management", In[onnation
     Resources Management Journal, Fall, 1988, pp. 10-2l.
     [18] .Hammond, L. W., "Management Considerations for an Infonnation
     Center", IEM System Journal, Vol. 21, No.2, 1982, pp. 131-16l.
     [19].Hartog, c., and Herbert, M., "1985 Opinion Survey of MIS Managers: Key Issues," MIS Quarterly, Vol. 10, No.4, December, 1986, pp. 351-36l.
     [20].Henderson, J. C. and Venkatraman, N., "Strategic Alignment: Leveraging
     Information Technology for Transforming Organization", IBM System Journal,
     Vol. 32, No.1, 1993, pp.4-15.
     [21].Hussian D. and Hussian, K. M., Information Resource Management,
     Richard. IRWIN Inc., Homewood, fllinois, First Edition, 1984.
     [22].Igbaria, M., "Career Orientations of MIS Employees: An Empirical
     Analysis," iv[IS Quarterly, July, 1991, pp 151-168.
     [23].Jackowski, E. M., "Developing an Information Resource Management
     Plan", Public Productivity Review, Vol. XL, No.3, Spring, 1988, pp. 3-l3.
     [24].Karimi, J., "Strategic Planning for Information Systems: Requirements and
     Information Engineering Methods", Journal of Management Information
     Systems, Vol. 4, No.4, Spring, 1988, pp. 5-24
     [25].Kidder, L. H. and Judd, C. M., Research Methods in Social RelatiOns,
     Holt, Rinehart and Winston, Fifth Edition, 1986.
     [26].King, W. R., "Strategic Planning for Management Information Systems,"
     MIS Quarterly, Vol. 2, No.1, March, 1978, pp. 27-37.
     [27].Khan, E. H., "The Effects of Information Centers on the Growth of End
     User Computing ", Information and Management, Vol. 23 , 1992, pp. 279-2 89.
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