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題名 電子資料交換對食品飲料業行銷通路影響之研究
Effects of Electronic Data Interchange in Marketing Channels of Grocery Industry作者 胡國材
Hu, Sunny貢獻者 黃思明<br>洪順慶
Hwang,Syming<br>Horng,Shun-Ching
胡國材
Hu, Sunny關鍵詞 電子資料交換
行銷通路
流通業
Electronic Data Interchange
Marketing Channels
Grocery Industry日期 1993 上傳時間 29-Apr-2016 16:41:22 (UTC+8) 摘要 近年來由於資訊科技的發達與通訊網路的開放,國內流通業者逐漸意識到資訊科技的可得性與重要性,尤其是電子資料交換(EDI) 近來在國內更是方興未艾,成為業者因應通路革命的一大競爭武器。本研究主要是探討行銷通路與 EDI的互動關係,分析 EDI應用對通路體系效益的影響以及個別通路成員所分配到的成本效益,並說明第三者機構 (如政府單位與加值網路業者) 在推動 EDI 交易的角色定位。本研究屬於探索性研究,主要是藉由實地訪談國內食品飲料業的上中下游廠商,參考國外相關文獻,以探討通路成員目標、政府機構、組織特質對 EDI應用策略的影響,進一步分析 EDI交易對通路結構、通路關係、及通路效益的衝擊。經由理論與實務之觸發印證,本研究發現在通路系統中,由於零售商與供應商的通路地位不同,不但引進 EDI的動機有所差異,由電子連線交易中所獲致的效益亦有層次之分。此外,在建立 EDI系統初期,政府機構的介入有其必要性,而加值網路業者在通路系統中的角色亦將益形重要。最後,必須強調的是 EDI系統雖然對後勤活動的助益最顯而亦見,但是與 POS系統相結合應 參考文獻 參考文獻一、中文部分中華徵信所,1990年配銷流通業,台北:中華徵信所,民國79年。行政院經濟建設委員會,國家建設六年計畫,台北:經建會,民國80年1月。朱炳樹譯,緒方知行著, 7-Eleven 物語,台北:時報文化,民國81年宋永同,「商業自動化巡禮(一)──味全公司」,零售市場,第159期,民國81年11月25日,第35~37頁。宋永同,「商業自動化巡禮(二)──福客多商店」,零售市場,第160期,民國81 年12月25日,第32~34頁。李幸秋,「快速流通創商機──福客多與OK便利商店電腦化實例」,資訊與電腦,民國81年8月,第18~22 頁。李梅貞,商業自動化應用事典,台北:中國生產力中心,民國81年。佐藤誠,「日本流通業 POS系統的現在與未來」,商業自動化網路應用研討會論文,民國81年7月。呂秀鏞譯,生方幸夫著,SIS電腦經營,台北:創意力文化,民國79年。林世哲,「主導經濟的新力量──資訊」,工商時報,民國82年5月30日,第7版。林妙鈴譯,生方幸夫著,VAN時代,台北:遠流,民國80年。周正浩,「統一超商資訊化任重道遠」,資訊傳真,民國82年4月5日,第17~19頁。周正浩,「作好規劃重於選擇開放──惠康超市導入 POS經驗談」資訊傳真,民國82年4月5日,第40~41頁。周百辰,「專訪惠康董事長麥道基」,零售市場,第145期,民國81年4月25日,第8~10頁。徐慶豐,便利商店自動化之策略與EDI之發展──統一超商個案研究,國立台灣大學商學管理研究所碩士論文,民國81年6月。陳怡文,企業運用電子資料交換( EDI)之條件探討,國立交通大學管理科學研究所碩士論文,民國80年6月。程嘉君,驚疑單登新理念EDI──美國日用品批發零售業的EDI慶用及我國應該探討的方向,台北:資訊工業策進會,民國79年11月。黃士毅,「共存共榮、利潤共享一萊爾富推出UNION CHAIN加盟體系」,零售市場,第164 期,民國82年2月,第16~18頁。經濟日報,「日擬使用電腦統一流通業處理系統」,經濟日報,民國82年5月1日。資訊工業策進會,我國EDI發策策略研究計劃之研究報告,台北:資訊工業策進會,民國80年1月。謝清佳與吳琮璠,資訊管理──理論與實戳,台北:三民書局,民國81年。蘇怡任,「掌握先機,食品業發展物流蔚然成風──泰山、久津興建自動化倉儲,統一、味全投資額均逾億元」,工商時報,民國82年5月25日。蘇建勳,台灣連鎖便利商店、超級市場使用物流中心之策略探討,國立台灣大學商學管理研究所碩士論文,民國81年6月。叢毓麟,「各國流通業自動化概況」,商業自動化研討會論文,民國81年11月。二、英文部分Achrol , Ravi Singh , Torger Reve , & Louis W. Stern , " The Environment of Marketing Channel Dyads: A Framework for Comparative Analysis "Journal of Marketing Vol . 47 , Fal1 1983 , pp.55-67Arthur D. Little , Inc. , A Recommended EDI Program for the Taiwan Grocery Industry , Taipei : Institute for Information Industry , 1990Benjamin , Robert 1. , Long , David W. & Morton Michael S. , , The Realities of Electronic Data Interchange: How Much Competitive Advantage ?" EDI Forum, Vo 1. 4, 1991 pp . 104-12Boland , Ann S. , "Justifying an EDI Implementation ," EDI Forum,Vol.4 , 1991 , pp.98-103Buzzle , Robert D. , " Marketing 1995 , A Scenario for the Future ," Marketing in an Electronic Ag e , R. Buzzell , ed. , Boston: Harvard Business Schoo1, 1985 , pp . 1 一10.Bytheway , Andrew J. , "A Conceptual Model of EDI Evolution . EDICOM`90 , Singapore, July 1990.Canright Collin , "Seizing the Electronic Information Advantage , "Business Marketing , January 1988 , pp.81-86Cash , James & Benn Konsynski , " IS Redraws Competitive Boundaries ," Harvard Business Review, Vol.63(2) , 1985 pp.134-142Corey , E. Raymond , "The Role of Information and Communication Technology in Industrial Distribution ,Marketing in an Electronic Ag e , R. Buzzel I , ed. , Boston: Harvard Business School , 1985 , pp . 1-10.Dearing , Brian , "The Strategic Benefits of EDI ," Journal of Business Strategy , Vol.11 (January/February) , 1990 pp.4-6Dwyer , F. Robert & M. Ann Welsh , "Environmental Relation-ships of the Internal Political Economy of Marketing Channels , " journal of Marketing Research , Vol.22(November) , 1985 , pp.397-414Dwyer , F. Robert , Paul H. Schurr , & Sejo Oh,“ Developing Buyer-Seller Relationships , " Journal of Marketing Vo I. 51(April ), 1987 , pp.11-27Dwyer, F. Robert & Paul H. Schuur, “A Transaction Cost Perspective on Vertical Contractual Structure and Interchannel Competitve Strategies, “Journal of Marketing Vol.52(April), 1998,pp.21-34.Dwyer , F. Robert & Sejo Oh , "Output Sector Munificence Effects on the Internal Political Economy of Marketing Channels ," Journal of Marketing Research , Vol.24(November) , 1987 , pp.347-58Emmelhainz , M. A. , The Impact of Electronic Data Interchange on the Purchasing Process, Ph.D. dissertation, Ohio State University , 1986Emmelhainz , M. A. , Electronic Data Interchange: A Total Management Guide , New York: Van Nostrand Reinhold 1990Frazier , Gary L. , "Inter-organizational Exchange Behavior in Marketing Channels A Broadened Perspective ," Journal of Marketing & , Vol.47(Fall) , 1983 , pp.68-78Farley , John U. , Barbara Kahn , Donald R. Lehmann , & William L. Moore , "Modeling the Choice to Automate , Sloan Management Review , .28(Winter 1987) , pp . 5-15Gifkins ,Mike & David Hitchcook , The EDI Handbook , London: Blemheim Online , 1989Gifkíns , Mike , IDI Technology , London: Blenheim Online 1989Glazer , Rashi , "Marketing in an Information-Intensive Environment: Strategic Implications of Knowledge as an Asset ," journal of Marketing , Vol.55(October 1991), pp . 1-19Hansen , J. Y. & N. C. Hill , .. Control and Audit of Electronic Data Interchange, "MIS December 1989 , pp.403-413Hill, Ned C. & Daniel M. Ferguson , "EDI:A Definition and Perspective ," EDI Forum, Vol.4 , 1991 , pp.12-18Holland , Chris , Geoff Lockett & Ian Blackman , " Planning For Electronic Data Interchange ," Strategic Management Journal, Vol.13 , 1992 , pp.539-50Johnston , Russell & Paul R. Lawrence , "Beyond Vertical Intergration-the Rise of the Value-Adding Partnership , Harvard Business Review, Vo 1. 66(4) , 1988 , pp.94-101Kotler , Philip ,Marketing Management- Analysis , Planning Implementation , and Control, Prentice-Hall , Englewood Cliffs , New Jersey , 1991Leidecker , Joel K. & Albert V. Bruno , " Identifying and Using CriticaI Success Factors ," Long Range Planning Vo l. 17 , No.1 , 1984 , pp.23-32Mallen , Bruce , "Functional Spin-off: A Key to Anticipating Change in Distribution Structure , "Journal of Marketing, Vol . 37(July) , 1973 , pp.18-35 .Malone, T.W., Organizational Structure and Information Technology : Elements of a Formal Theory, Working Paper 130, Center for Information Systems Research, MIT, 1985.McGee ,"James & Benn Konsynski , A Note on Electronic Data Interchange, Harvard Business School , No.9-190-022 1989McGee , James V. , JR. , Implementing Systems Across Bound -aries: Dynamics of Information Technology and Interration, Harvard University , DBA dissertation , 1991.Mohr , Jakki & John R. Nevin , "Communication Strategies in Marketing Channels: A Theoretical Perspective ," Journal of f Marketing , Vol.54(October) , 1990 , pp.36-51Norris , Richard C. , A Recommended EDI Program for the Taiwan Grocery Industry , Taipei: Institute for Information Industry , 1990O`Callaghan , Ramon , Patrick J. Kaufmann ,& Benn R. Konsynski , "Adoption Correlates and Share Effects of Electronic Data Interchange Systems in Marketing Channel , Journal of Marketing , Vol.56(Apr ), 1992 , pp.45-56.Porter , Michael E. ,Competitive Strategy: Technique for Analyzing Industries and Competitors , New York: The Free Press , 1980Porter , Michael E. , Competitive Advantage: Creating and Substaining Superior Performance , New York: The Free Press , 1985Porter , Michael E. & Victor E. Millar , " How Information Techniques For Analyzing Industries and Competitive Advantage ," Harvard Business Review, Vol.85 (July~August), 1985 , pp.149-160Reich , Caroline , "Making EDI work ," Purchasing World, April 1988 , pp.47-48Reddy , N. Mohan & Michael P. Marvin , "Developing a Manufacturer-Distributor Information Partnership , Industrial Marketing Management , Vol.15 , 1986 , pp .157-163Sally Chan , Marshall Govindan , John Y. Picard , George S.Takach ,& Benjamin Wright , EDI for Managers and Auditors, Toronto: Electronic Data Interchange of Canada ,1991Senn , James A. , "Electronic Data Interchange: The Elements of Implementation ," Information Systems Management , Winter 1992 , pp.45-53Sokol , Phyllis K. , EDI: The Competitive Edge , New York: McGraw Hill , 1989Stern , Louis W. & Adel 1. EI-Ansary , Marketing Channels 4th ed. Englewood Cliffs , NJ Prentice-Ha l1 Inc. , 1992Stern , Louis W. & Patrick J. Kaufmann , "Electronic Data Interchange in Selected Consumer Goods Industries: An Interorganizational Perspective , " Marketing In an Electronic Age , R. Buzzell , ed. Boston: Harvard Business School Press , 1985 , pp. 52-74Stern ,Louis W. & Torger Reve , "Distribution Channels Political Economies: A Framework for Comparative Analysis ," Journal of Marketing , Vo 1. 44(Summer) , 1980 , pp.52- 64Takac , Paul , "Electronic Data Interchange(EDI) :an Avenue To Better Performance and The Improvement of Trading Relationships ? "InternationaI Journal of Computer Application in Technology, 1992 , pp.22-36TDCC: EDIA , 25 Key Issue In EDI: Challenges for Users & Vendors , TDCC:EDIA , 1988 描述 碩士
國立政治大學
企業管理學系
G80355032資料來源 http://thesis.lib.nccu.edu.tw/record/#B2002004076 資料類型 thesis dc.contributor.advisor 黃思明<br>洪順慶 zh_TW dc.contributor.advisor Hwang,Syming<br>Horng,Shun-Ching en_US dc.contributor.author (Authors) 胡國材 zh_TW dc.contributor.author (Authors) Hu, Sunny en_US dc.creator (作者) 胡國材 zh_TW dc.creator (作者) Hu, Sunny en_US dc.date (日期) 1993 en_US dc.date.accessioned 29-Apr-2016 16:41:22 (UTC+8) - dc.date.available 29-Apr-2016 16:41:22 (UTC+8) - dc.date.issued (上傳時間) 29-Apr-2016 16:41:22 (UTC+8) - dc.identifier (Other Identifiers) B2002004076 en_US dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/88960 - dc.description (描述) 碩士 zh_TW dc.description (描述) 國立政治大學 zh_TW dc.description (描述) 企業管理學系 zh_TW dc.description (描述) G80355032 zh_TW dc.description.abstract (摘要) 近年來由於資訊科技的發達與通訊網路的開放,國內流通業者逐漸意識到資訊科技的可得性與重要性,尤其是電子資料交換(EDI) 近來在國內更是方興未艾,成為業者因應通路革命的一大競爭武器。本研究主要是探討行銷通路與 EDI的互動關係,分析 EDI應用對通路體系效益的影響以及個別通路成員所分配到的成本效益,並說明第三者機構 (如政府單位與加值網路業者) 在推動 EDI 交易的角色定位。本研究屬於探索性研究,主要是藉由實地訪談國內食品飲料業的上中下游廠商,參考國外相關文獻,以探討通路成員目標、政府機構、組織特質對 EDI應用策略的影響,進一步分析 EDI交易對通路結構、通路關係、及通路效益的衝擊。經由理論與實務之觸發印證,本研究發現在通路系統中,由於零售商與供應商的通路地位不同,不但引進 EDI的動機有所差異,由電子連線交易中所獲致的效益亦有層次之分。此外,在建立 EDI系統初期,政府機構的介入有其必要性,而加值網路業者在通路系統中的角色亦將益形重要。最後,必須強調的是 EDI系統雖然對後勤活動的助益最顯而亦見,但是與 POS系統相結合應 zh_TW dc.description.tableofcontents 第一章緒論..........1第一節研究背景..........1第二節研究動機..........4第三節研究目的..........5第四節全文安排..........6第二章文獻探討..........7第一節行銷通路的政治/經濟架構..........9第二節行銷通路的功能與結構..........12第三節電子資料交換(EDI)的定義與功能..........17第四節價值鍵分析..........23第五節EDI應用策略..........27第三章研究方法..........34第一節觀念架構..........34第二節研究設計..........38第三節研究限制43第四章個案描述與分析..........44第一節個案描述..........44第二節個案分析..........73第五章命題建構..........85第一節通路與政府角色對EDI應用的影響..........85第二節EDI應用對通路之影響..........91第六章結論與建議..........99第一節研究結論..........99第二節研究建議..........102參考文獻..........104 zh_TW dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#B2002004076 en_US dc.subject (關鍵詞) 電子資料交換 zh_TW dc.subject (關鍵詞) 行銷通路 zh_TW dc.subject (關鍵詞) 流通業 zh_TW dc.subject (關鍵詞) Electronic Data Interchange en_US dc.subject (關鍵詞) Marketing Channels en_US dc.subject (關鍵詞) Grocery Industry en_US dc.title (題名) 電子資料交換對食品飲料業行銷通路影響之研究 zh_TW dc.title (題名) Effects of Electronic Data Interchange in Marketing Channels of Grocery Industry en_US dc.type (資料類型) thesis en_US dc.relation.reference (參考文獻) 參考文獻一、中文部分中華徵信所,1990年配銷流通業,台北:中華徵信所,民國79年。行政院經濟建設委員會,國家建設六年計畫,台北:經建會,民國80年1月。朱炳樹譯,緒方知行著, 7-Eleven 物語,台北:時報文化,民國81年宋永同,「商業自動化巡禮(一)──味全公司」,零售市場,第159期,民國81年11月25日,第35~37頁。宋永同,「商業自動化巡禮(二)──福客多商店」,零售市場,第160期,民國81 年12月25日,第32~34頁。李幸秋,「快速流通創商機──福客多與OK便利商店電腦化實例」,資訊與電腦,民國81年8月,第18~22 頁。李梅貞,商業自動化應用事典,台北:中國生產力中心,民國81年。佐藤誠,「日本流通業 POS系統的現在與未來」,商業自動化網路應用研討會論文,民國81年7月。呂秀鏞譯,生方幸夫著,SIS電腦經營,台北:創意力文化,民國79年。林世哲,「主導經濟的新力量──資訊」,工商時報,民國82年5月30日,第7版。林妙鈴譯,生方幸夫著,VAN時代,台北:遠流,民國80年。周正浩,「統一超商資訊化任重道遠」,資訊傳真,民國82年4月5日,第17~19頁。周正浩,「作好規劃重於選擇開放──惠康超市導入 POS經驗談」資訊傳真,民國82年4月5日,第40~41頁。周百辰,「專訪惠康董事長麥道基」,零售市場,第145期,民國81年4月25日,第8~10頁。徐慶豐,便利商店自動化之策略與EDI之發展──統一超商個案研究,國立台灣大學商學管理研究所碩士論文,民國81年6月。陳怡文,企業運用電子資料交換( EDI)之條件探討,國立交通大學管理科學研究所碩士論文,民國80年6月。程嘉君,驚疑單登新理念EDI──美國日用品批發零售業的EDI慶用及我國應該探討的方向,台北:資訊工業策進會,民國79年11月。黃士毅,「共存共榮、利潤共享一萊爾富推出UNION CHAIN加盟體系」,零售市場,第164 期,民國82年2月,第16~18頁。經濟日報,「日擬使用電腦統一流通業處理系統」,經濟日報,民國82年5月1日。資訊工業策進會,我國EDI發策策略研究計劃之研究報告,台北:資訊工業策進會,民國80年1月。謝清佳與吳琮璠,資訊管理──理論與實戳,台北:三民書局,民國81年。蘇怡任,「掌握先機,食品業發展物流蔚然成風──泰山、久津興建自動化倉儲,統一、味全投資額均逾億元」,工商時報,民國82年5月25日。蘇建勳,台灣連鎖便利商店、超級市場使用物流中心之策略探討,國立台灣大學商學管理研究所碩士論文,民國81年6月。叢毓麟,「各國流通業自動化概況」,商業自動化研討會論文,民國81年11月。二、英文部分Achrol , Ravi Singh , Torger Reve , & Louis W. 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