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題名 筆記型電腦之使用對壽險業者營運之影響
The Impacts From the Use of Notebook PCs On A Life Insurance Com- pany作者 蔡金德
Tsai, Chin Te貢獻者 司徒達賢<br>張緯良
Ssutu,Ta Hsien;Chang,Wei Liang
蔡金德
Tsai,Chin Te關鍵詞 筆記型電腦;工作內容;競爭優勢;滿意度;資訊科技;人壽保險
Notebook PCs;Job Content;Competitive Advantage;Satisfaction;In- formation Technology;Life Insurance日期 1993 上傳時間 29-Apr-2016 16:41:25 (UTC+8) 摘要 本研究的目的是要探討筆記型電腦對壽險業者所產生的影響，以及，筆記 參考文獻 參考書目\n一、中文部份:\n1.王天灣著「微電腦資訊系統使用者的認知能力、參與程度、態度與資訊滿足的相關研究」民國七十八年，輔仁大學管理學研究所未出版碩士論文\n2.王言著「我國壽險產業分析略述」保險專刊第二十六輯，民國八十年十二月，頁103-111\n3.王梅君著，產業調查報告叢書之146「台灣區服務業調查報告:台灣區保險業之研究」民國八十一年，台北市銀行經濟研究室，台北市\n4.吳淑芬撰「教育訓練主管專訪:國華人壽教育訓練部王文博協理」現代保險第十九期，貝國七十九年七月，頁76-79\n5.徐燕山「領導者的權力基礎與領導行為、員工工作滿足之關係」民國七十一年，國立政治大學企業管理研究所未出版碩士論文\n6.邱明慧、王昭斌、苗祺輝和呂庶熙撰「產業分析與競爭策略期末報告-人壽保險產業分析」國立政治大學企業管理研究所產業與競爭分析期末報告，民國八十一年六月\n7.許星鴻撰，「與人壽保險行銷革新」國立政治大學企業管理研究所行銷管理期末報告，八十年一月\n8.國華人壽保險公司訓練部編「新進業務人員職前訓練工作手冊」民國八十年元月五日\n9.彭昭英編著，「SAS與統計分析」民國八十一年一月，三版，儒林圖書有限公司，台北市\n10.楊芳玫、王馨逸等特別企劃，「買保險全新對策」 錢雜誌第七十九期，民國八十三年五月，頁46-64\n11.楊國樞、文崇一、吳聰賢和李亦園編，「社會及行為科學研究法」民國八十一年三月，十三版，東華書局，台北市\n12.編輯部，「保險業掀起電腦行銷熱」保險行銷第二十七期，八十年六月，頁18-41\n13. 賴英照，「我國保險事業之現況與未來」保險專列第二十三輯，八十年三月，頁4-14\n14.盧文裕，「國外的電腦不是用來”Show”的！簡介國外保險業使用電腦行銷的軟體」現代保險第三十期，八十年六月，頁37-41\n15.樊國良，「資訊技術運用與銀行經營績效關係之研究」民國八十一年，國立交通大學資訊管理研究所未出版碩士論文\n二、英文部份\n1.Aldag, R.J., Stearns, T.M., "Management," 2nd ed., 1990, by South-Western Publishing Co.\n2.Bailey,J.E. ,& Pearson, S.W., "Development of a Tool for Measuring and Analyzing Computer User Satisfaction," Management Science, Vol.29, No.5, May 1983, pp 530-545\n3.Benbasat,I. ,et al, "The Case Research Strategy in Studies of Information System," MIS Quarterly, Sep. 1987, pp 369-386\n4.Benjamin,R.I., Rockart, J.F., Morton, M.S.S., and Wyman, J., " Information Technology :A Strategic Opportunity", Sloan Management Review, Spring 1984, PP 3-10\n5.Bollen, K.A. ,"Structure Equations with Latent Variables ," 1989, by JOHN WYLIE & SONS 6.Brayfield,A.H. ,& Rothe, H.F. ,"An index of Job Satisfaction," Journal of Applied Psychology, 1951, PP 307-311\n6.Brayfield,A.H. ,& Rothe, H.F. ,"An Index of Job Satisfaction)" Journal of Applied Psychology, 1951) PP 307-311\n7.Cash,J.I .Jr., McFarlan, F. W., McKenney, J.L., and Vitale, M.R. ,"Corporate Information Systems Management -Text and Cases," 2nd ed. 1988, by IRWIN INC., Homewoood, IIIinois\n8.Chiid,J. ,"Organization: A guide to Problems and Pratices " 2nd ed. ,1984, by English Language Book Society /Harper & Row\n9.Cole,R.C. ,& Jr, P.E., "Issues of Survival and Competitiveness Lie at Heart of Automation Debate," Industrial Engineering, Nov. 1987, pp28-34\n10.Damanpour, F.,& Evan, W.H. ,"Organizational Innovation and Performance: The Problem of Organizational Lag," ASO, Sep. 1984, pp 392-408\n11.Dessler, G., "Organization Theory: Integrating Structure and Behavior," 2nd ed., 1986, by Prentice-Hall Inc.\n12.Doll,W.J. ,& Torkzadeh, G., "The Measurement of End-User Computing Satisfaction," MIS Quarterly, Jun. 1988, Vol.12, No.2, pp 259-274\n13.Dunham,R.B. ,& Herman, J .B., "Development of a Female Face Scale for Measuring Job Satisfaction." Journal of Applied Psychology, 1960, pp 629-631\n14.Galletta,D.F. ,& Lederer, A.L., "Some Cautions on the Measurement of User Information Satisfaction," Decision Science, 1989, Vol.20, No.3, pp 419-438\n15.Harris,S.E. ,& Katz, J.L., "Firm Size and the Information Technology Investiment Intensity of Life Insurers," MIS Quarterly, Sep.1991, Vol.15, Iss.3 , pp 333-352\n16.Hoppock,R. ,"Job Satisfaction," 1935, by Harper, New York\n17.Huber,G.P.,"A Theory of the Effects of Advanced Information Technologies on Organizational Design ,Intelligence, and Decision Making," Academic of Management Review ,1990 , Vol .15, No.1 ,pp 47-71\n18.Ives,B., Olson, M.H. ,& Baroudi, J.J., "The Measurement of User Information Satisfaction," Communications of the ACM , Oct.1983, Vol.26, No.10, pp 785- 793\n19.Kunin,K. ,"The Construction of a New Type of Attitude Measure," Personnel Psychology, 1955, pp 65- 78\n20.Leavitt,H.J. and Whisler, T.L., "Management in the 1980`s ," Harvard Businss Review, Nov.-Dec. 1958, pp 41-48\n21.Leifer,R. ,"Matching Computer-Based Information Systems with Organizational Structure," MIS Quarterly, Mar.1988, pp 63-73\n22.Meredith,J.R."The Strategic Advantage of New Manufacturing Technologies for Small Firms," Stategic Management Journal, Vol.8, 1987, pp 249-258\n23.0Ison,M.H. ,"New Information Technology and Organizational Culture," MIS Quarterly, Special Issue, 1982, pp71-92\n24.Porter,L.W., "A Study of Perceived Need Satisfaction in Bottom and Middle Management Jobs," Journal of Applied Psychology, 1961, pp 1-10\n25.Porter,M.E., "Competitive Strategy: Techniques for Analyzing Industrial and Competitors," 1980, by The Free Press ,New York\n26.Porter,M.E.,"Competitive Advantage: Creating and Sustaining Superior Performance," 1985, by The Free Press, New York\n27.Porter,M.E., and MiIlar, V.E. "How information gives you competitive advantage", Harvard Business Review ,Jul – Aug 1985,PP 149-160\n28.Rao,A. "Manufacturing Professionals of The 1990`s: How Should They Be Prepared?" Productoion and Inventory Management Journal, Fourth Quarter 1989, pp 64-67\n29.Smith,P .C., Kendall ,L.M. ,& Hulin/C.L. / "The Measurement of Satisfaction in Work and Retirement," 1969, by Rand McNally, Chicago\n30.Snyder,K.R. ,& Elliott, C.S., "Barriers to Factory Automation: What Are They, and How Can They Be Surmounted?" Industrial Engineering, Apr.1988, pp 44-51\n31. Tannenbaum, R. I., Weschler ,R. ,& Massarick, F., "Leadership and Organization: A Behavioral Sccience Approach," 1961,by McGraw-Hill, New York\n32.Wanouus,j.P. ,& Lawler, E.E. "Measurement and Meaning of job Satisfaction," journal of Applied Psychology, 1972, pp 95-105\n33.Weiss,D.J., Dawis, R.V., England, G.W. ,& Lofquist, L.M." Manual For The Minnesota Satisfaction Questionnaire; Minnesota Studies In Vocatonal Reha-biIitation," Vocational Psychology Research, University Of Minnesota ,1967\n34.Yap,C.S., "Distinguishing Characteristics of Organinations Using Computers," Information & Management, Feb. 1990, Vol.8, No.2, pp 97-107\n35.Yeh,H.M., Hsieh, C.C. ,& Lu, M.T. ,"Implementing End-User Computing in Small Firms, " Industrial Management and Data System, Aug.1990, pp 369-386\n36.Yin,R.K. ,"Case Study Research: Design and Methods "1989 , by Sage Publigations Inc.\n37.Zmud,R.W. ,& Cox ,J.f., "The Implication Process: A Change Approach," MIS Quarterly, Jun. 1979, pp 35- 43\n38.Zubbof,S. ,"New Worlds of Computer-Mediated Work," Harvard Business Review, Sep.-Oct. 1982, pp 142- 152 描述 碩士
國立政治大學
企業管理學系
G80355034資料來源 http://thesis.lib.nccu.edu.tw/record/#B2002004077 資料類型 thesis dc.contributor.advisor 司徒達賢<br>張緯良 zh_TW dc.contributor.advisor Ssutu,Ta Hsien;Chang,Wei Liang en_US dc.contributor.author (Authors) 蔡金德 zh_TW dc.contributor.author (Authors) Tsai,Chin Te en_US dc.creator (作者) 蔡金德 zh_TW dc.creator (作者) Tsai, Chin Te en_US dc.date (日期) 1993 en_US dc.date.accessioned 29-Apr-2016 16:41:25 (UTC+8) - dc.date.available 29-Apr-2016 16:41:25 (UTC+8) - dc.date.issued (上傳時間) 29-Apr-2016 16:41:25 (UTC+8) - dc.identifier (Other Identifiers) B2002004077 en_US dc.identifier.uri (URI) https://ah.lib.nccu.edu.tw/item?item_id=100848 - dc.description (描述) 碩士 zh_TW dc.description (描述) 國立政治大學 zh_TW dc.description (描述) 企業管理學系 zh_TW dc.description (描述) G80355034 zh_TW dc.description.abstract (摘要) 本研究的目的是要探討筆記型電腦對壽險業者所產生的影響，以及，筆記 zh_TW dc.description.tableofcontents 第一章緒論----------1\n第一節研究動機----------1\n第二節研究目的----------3\n第三節論文結構與內容----------3\n第二章文獻探討----------6\n第一節資訊科技與競爭優勢----------6\n第二節資訊科技與工作內容----------8\n第三節資訊科技與管理----------10\n第四節資訊科技與滿意度----------11\n第五節資訊科技與組織特徵及環境----------15\n第六節資訊科技與績效----------17\n第三章研究架構與研究方法----------25\n第一節研究架構----------25\n第二節研究方法----------28\n第四章人壽保險業使用筆記型電腦之情形----------36\n第一節人壽保險業產業概況----------36\n第二節國華人壽保險公司----------53\n第三節筆記型電腦使用的情況及其影響----------75\n第五章假設建構與說明----------118\n第六章結論與建議----------133\n第一節研究結論----------133\n第二節建議----------134\n參考書目----------139 zh_TW dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#B2002004077 en_US dc.subject (關鍵詞) 筆記型電腦;工作內容;競爭優勢;滿意度;資訊科技;人壽保險 zh_TW dc.subject (關鍵詞) Notebook PCs;Job Content;Competitive Advantage;Satisfaction;In- formation Technology;Life Insurance en_US dc.title (題名) 筆記型電腦之使用對壽險業者營運之影響 zh_TW dc.title (題名) The Impacts From the Use of Notebook PCs On A Life Insurance Com- pany en_US dc.type (資料類型) thesis en_US dc.relation.reference (參考文獻) 參考書目\n一、中文部份:\n1.王天灣著「微電腦資訊系統使用者的認知能力、參與程度、態度與資訊滿足的相關研究」民國七十八年，輔仁大學管理學研究所未出版碩士論文\n2.王言著「我國壽險產業分析略述」保險專刊第二十六輯，民國八十年十二月，頁103-111\n3.王梅君著，產業調查報告叢書之146「台灣區服務業調查報告:台灣區保險業之研究」民國八十一年，台北市銀行經濟研究室，台北市\n4.吳淑芬撰「教育訓練主管專訪:國華人壽教育訓練部王文博協理」現代保險第十九期，貝國七十九年七月，頁76-79\n5.徐燕山「領導者的權力基礎與領導行為、員工工作滿足之關係」民國七十一年，國立政治大學企業管理研究所未出版碩士論文\n6.邱明慧、王昭斌、苗祺輝和呂庶熙撰「產業分析與競爭策略期末報告-人壽保險產業分析」國立政治大學企業管理研究所產業與競爭分析期末報告，民國八十一年六月\n7.許星鴻撰，「與人壽保險行銷革新」國立政治大學企業管理研究所行銷管理期末報告，八十年一月\n8.國華人壽保險公司訓練部編「新進業務人員職前訓練工作手冊」民國八十年元月五日\n9.彭昭英編著，「SAS與統計分析」民國八十一年一月，三版，儒林圖書有限公司，台北市\n10.楊芳玫、王馨逸等特別企劃，「買保險全新對策」 錢雜誌第七十九期，民國八十三年五月，頁46-64\n11.楊國樞、文崇一、吳聰賢和李亦園編，「社會及行為科學研究法」民國八十一年三月，十三版，東華書局，台北市\n12.編輯部，「保險業掀起電腦行銷熱」保險行銷第二十七期，八十年六月，頁18-41\n13. 賴英照，「我國保險事業之現況與未來」保險專列第二十三輯，八十年三月，頁4-14\n14.盧文裕，「國外的電腦不是用來”Show”的！簡介國外保險業使用電腦行銷的軟體」現代保險第三十期，八十年六月，頁37-41\n15.樊國良，「資訊技術運用與銀行經營績效關係之研究」民國八十一年，國立交通大學資訊管理研究所未出版碩士論文\n二、英文部份\n1.Aldag, R.J., Stearns, T.M., "Management," 2nd ed., 1990, by South-Western Publishing Co.\n2.Bailey,J.E. ,& Pearson, S.W., "Development of a Tool for Measuring and Analyzing Computer User Satisfaction," Management Science, Vol.29, No.5, May 1983, pp 530-545\n3.Benbasat,I. ,et al, "The Case Research Strategy in Studies of Information System," MIS Quarterly, Sep. 1987, pp 369-386\n4.Benjamin,R.I., Rockart, J.F., Morton, M.S.S., and Wyman, J., " Information Technology :A Strategic Opportunity", Sloan Management Review, Spring 1984, PP 3-10\n5.Bollen, K.A. ,"Structure Equations with Latent Variables ," 1989, by JOHN WYLIE & SONS 6.Brayfield,A.H. ,& Rothe, H.F. ,"An index of Job Satisfaction," Journal of Applied Psychology, 1951, PP 307-311\n6.Brayfield,A.H. ,& Rothe, H.F. ,"An Index of Job Satisfaction)" Journal of Applied Psychology, 1951) PP 307-311\n7.Cash,J.I .Jr., McFarlan, F. W., McKenney, J.L., and Vitale, M.R. ,"Corporate Information Systems Management -Text and Cases," 2nd ed. 1988, by IRWIN INC., Homewoood, IIIinois\n8.Chiid,J. ,"Organization: A guide to Problems and Pratices " 2nd ed. ,1984, by English Language Book Society /Harper & Row\n9.Cole,R.C. ,& Jr, P.E., "Issues of Survival and Competitiveness Lie at Heart of Automation Debate," Industrial Engineering, Nov. 1987, pp28-34\n10.Damanpour, F.,& Evan, W.H. ,"Organizational Innovation and Performance: The Problem of Organizational Lag," ASO, Sep. 1984, pp 392-408\n11.Dessler, G., "Organization Theory: Integrating Structure and Behavior," 2nd ed., 1986, by Prentice-Hall Inc.\n12.Doll,W.J. ,& Torkzadeh, G., "The Measurement of End-User Computing Satisfaction," MIS Quarterly, Jun. 1988, Vol.12, No.2, pp 259-274\n13.Dunham,R.B. ,& Herman, J .B., "Development of a Female Face Scale for Measuring Job Satisfaction." Journal of Applied Psychology, 1960, pp 629-631\n14.Galletta,D.F. ,& Lederer, A.L., "Some Cautions on the Measurement of User Information Satisfaction," Decision Science, 1989, Vol.20, No.3, pp 419-438\n15.Harris,S.E. ,& Katz, J.L., "Firm Size and the Information Technology Investiment Intensity of Life Insurers," MIS Quarterly, Sep.1991, Vol.15, Iss.3 , pp 333-352\n16.Hoppock,R. ,"Job Satisfaction," 1935, by Harper, New York\n17.Huber,G.P.,"A Theory of the Effects of Advanced Information Technologies on Organizational Design ,Intelligence, and Decision Making," Academic of Management Review ,1990 , Vol .15, No.1 ,pp 47-71\n18.Ives,B., Olson, M.H. ,& Baroudi, J.J., "The Measurement of User Information Satisfaction," Communications of the ACM , Oct.1983, Vol.26, No.10, pp 785- 793\n19.Kunin,K. ,"The Construction of a New Type of Attitude Measure," Personnel Psychology, 1955, pp 65- 78\n20.Leavitt,H.J. and Whisler, T.L., "Management in the 1980`s ," Harvard Businss Review, Nov.-Dec. 1958, pp 41-48\n21.Leifer,R. ,"Matching Computer-Based Information Systems with Organizational Structure," MIS Quarterly, Mar.1988, pp 63-73\n22.Meredith,J.R."The Strategic Advantage of New Manufacturing Technologies for Small Firms," Stategic Management Journal, Vol.8, 1987, pp 249-258\n23.0Ison,M.H. ,"New Information Technology and Organizational Culture," MIS Quarterly, Special Issue, 1982, pp71-92\n24.Porter,L.W., "A Study of Perceived Need Satisfaction in Bottom and Middle Management Jobs," Journal of Applied Psychology, 1961, pp 1-10\n25.Porter,M.E., "Competitive Strategy: Techniques for Analyzing Industrial and Competitors," 1980, by The Free Press ,New York\n26.Porter,M.E.,"Competitive Advantage: Creating and Sustaining Superior Performance," 1985, by The Free Press, New York\n27.Porter,M.E., and MiIlar, V.E. "How information gives you competitive advantage", Harvard Business Review ,Jul – Aug 1985,PP 149-160\n28.Rao,A. "Manufacturing Professionals of The 1990`s: How Should They Be Prepared?" Productoion and Inventory Management Journal, Fourth Quarter 1989, pp 64-67\n29.Smith,P .C., Kendall ,L.M. ,& Hulin/C.L. / "The Measurement of Satisfaction in Work and Retirement," 1969, by Rand McNally, Chicago\n30.Snyder,K.R. ,& Elliott, C.S., "Barriers to Factory Automation: What Are They, and How Can They Be Surmounted?" Industrial Engineering, Apr.1988, pp 44-51\n31. Tannenbaum, R. I., Weschler ,R. ,& Massarick, F., "Leadership and Organization: A Behavioral Sccience Approach," 1961,by McGraw-Hill, New York\n32.Wanouus,j.P. ,& Lawler, E.E. "Measurement and Meaning of job Satisfaction," journal of Applied Psychology, 1972, pp 95-105\n33.Weiss,D.J., Dawis, R.V., England, G.W. ,& Lofquist, L.M." Manual For The Minnesota Satisfaction Questionnaire; Minnesota Studies In Vocatonal Reha-biIitation," Vocational Psychology Research, University Of Minnesota ,1967\n34.Yap,C.S., "Distinguishing Characteristics of Organinations Using Computers," Information & Management, Feb. 1990, Vol.8, No.2, pp 97-107\n35.Yeh,H.M., Hsieh, C.C. ,& Lu, M.T. ,"Implementing End-User Computing in Small Firms, " Industrial Management and Data System, Aug.1990, pp 369-386\n36.Yin,R.K. ,"Case Study Research: Design and Methods "1989 , by Sage Publigations Inc.\n37.Zmud,R.W. ,& Cox ,J.f., "The Implication Process: A Change Approach," MIS Quarterly, Jun. 1979, pp 35- 43\n38.Zubbof,S. ,"New Worlds of Computer-Mediated Work," Harvard Business Review, Sep.-Oct. 1982, pp 142- 152 zh_TW
