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題名 公營事業民營化員工權益認知之研究
The Employee`s Perception for Rights under Privatization of Public Enterprises
作者 孫文旺
Sun, Wun-Won
貢獻者 王秉鈞
Wong, Ping-Jung
孫文旺
Sun, Wun-Won
關鍵詞 公營事業民營化
認知
認知差距
認知結構
工作滿足
Privatization of public enterprises
Cognitive structure
Cognition
Cognitive difference
日期 1992
上傳時間 2-May-2016 13:24:15 (UTC+8)
摘要 營運和六萬多員工權益補償, 而民營化為政府既定政策, 以及不可避免的趨勢。本研究乃針對員工對民營化後權益補償之認知; 而此應得認知與與實際補償之認知之間差距, 會影響人們之工作態度或行為改變。這些態度如工作滿足以及動機行為如離職、缺勤和故意遲到、早退等行為, 一直為組織行為學者所興趣研究之問題, 因此本研究冀望在理論及實証上, 能有所貢獻。本研究針對正進行民營化之中華工程公司之正式員工( 約2260人)進行隨機系統抽樣之問卷調查, 得到有效問卷 144份, 並以相關分析以及複迴歸等統計方法, 而所得主要結論如下:
參考文獻 一、書籍
1.張春與(1978) .心理學(上，下) ，台北:東華書局。
2. 張春興(1989). 張氏心理學辭典，台北:東華書局。
3. 許士軍(1990). 管理學，第十版，台北:東華書局。
4. 陳師孟等(1991)合著.解構黨國資本主義--論台灣官營事業之民營化，澄社研究。
5. 余振忠(1985) 譯.實用管理心理學(上，下) ，台北:遠流出版公司。
6. 行政院勞工委員會編印(1 980). 與工法規彙編。
7. 黃俊英(1991).多變量分析，第四版，中國經濟企業研究所。
8. 傅肅良(1976). 人事管理.台北:三民書局。
9. 謝安田(1980). 企業經營策略，台北:謝安田。
10. 蔡憲六(1980). 企業薪資管理，三民書局。
1 1.陳義勝(1979) .組織行為，台北:華泰書局。
12. 許南雄(1992). 各國人事制度，台北:商鼎文化出版社。
13. 簡良機(1991).勞資爭議立法規範及處理制度之研究，五南書局。
14. 鍾聖枝(1980). 認知心理學，台北:心理出版社有限公司。
15. 陳海鳴等(1983) 譯.人事管理，華泰書局。
16. 吳靜吉(1990). 組織中人際關係，台北:遠流出版社。
17. 鄭伯壎等(1978) 編譯.工業心理學，大洋出版社。
18. 陳定國(1985) ，企業管理，三民書局。
二、論文
1.司徒達賢(1989).「公營事業民營化--動態過程之策略與管理」因應自由化國際化之競爭策略之研討，中華民國管理科學協會，10 月。
2. 司徒達賢(1991).「公營體制典企業化經營」 國營事業經營管理政策學俯研討會論文集，政治大學企業管理研究所， 10 月12 日。
3. 人事管理月刊社.人事管理。
4. 人事月刊雜誌杜.人事月刊。
5. 經濟部國營事業委員會鋼印「經營管理文摘」
6. 陳肇榮(1989).「公營事業民營化策略之探討」 因應自由化國際化之競爭策略之研討，中華民國管理科學協會， 10 月。
7. 徐秀暉(1991).「我國公營事業民營化之研究」 政治大學公共行政研究所未出版碩士論文。
8. 郭秋德(1982).「人事管理制度對組織行為之影響」 政治大學企業管理研究所未出版碩士論文。
9. 姚德慈(1984).「女性在現代、傳統之間認定衝突與身心適應關係」 台灣大學心理學研究所未出版碩士論文。
10. 汪孝慈(1989).「目標設定方式與目標預期差異對認知與工作表現之影響」 政治大學心理學研究所未出版碩士論文。
11. 許士軍(1977).「工作滿足、個人特徵與組織氣候—文獻探討及實証研究」 國立政治，大學學報，五月。
12. 黃國隆等(1982).「員工為何能安於其位:剖析員工個人屬性、需求層次、工作特性與工作滿足之關係」 管理評論，政治大學企業管理研究所，五月。
貳、英文部份
Blau, G. J. (1987). "Locus of Control as a Potential Mediator of the Turnover Process", Journal of Occupational Psychology, Vol.50, pp.21-29.
Bluen, S.D. et al. (1990). "Predicting Sales Performance, Job Satisfaction , and Depression by Using the Achievement Strivings and Impatient -Irritability Dimensions of Type A Behavior", Journal of Applied Psychology , Vol.75, pp.212-215.
Day D. V. et al. (1989). "Personality and Job Performance: Evidence of Incremental Validity", Personnel Psychology, Vo1.42, pp.25-35.
Dessler, G. & Stark, F. A. (1988). Organizational Behavior: Concepts and Applications, 4 edition, Merrill Publishing Company.
Donnelly, Jr., J. H. et al(1975). "Role Clarity and the Saleman", Journal of Marketing Vol.39, pp.71-74.
French, W. L. et al (1985). Understanding Human Behavior in Organizations , Harper & Row, Publishers.
French, W.L. (1990). Human Resources Management, Second edition ,Hougton Mifflin Company Boston.
Hackman J. H. et a!. (1971). "Employee Reactions to Job Characteristics", Journal of Applied Psychology, Vol.55, pp.259-287.
Hamner, W. C. (1977), "How to Run Motivation with Pay", in J. R. Hackman et al. (eds.), Perspectives on Behavior in Organizations, McGraw-Hill Book Company, p.288.
Harari, O. et al (1983). "Organization size and Member Attitudes: A Empirical Study", Industrial Relation, Vo1.22, pp.94-104.
Harding, F. D. et al. (1961). "Effect of Personal Characteristics on Relationships Between Attitudes ans Job Performance", Journal of Applied Psychology, Vol.45, pp.428-430.
Hollenbeck, J. R.(1989). "Control Theory and the Perception of Work Environments: The Effects of Focus of Attention on Affection and Behavioral Rectionss to Work", Organizational Behavior and Decision Process, 43, pp.406-430.
Hulin C. L.(1966). "Job Satisfaction and Turnover in a Family Clerical Population", Journal of Applied Psychology, Vol.50, pp.280-285.
Kelly, J. (980). Organizational Behavior, 3th edition, IRWIH
Latham, C. P. et al. (1987). "Goal Setting-A Motivational Techniques that Works", in R. M. Steers et al., Motivation and Work Behavior, 4th edition, McGraw -Hill Book Company, pp.120-134.
Lau, J. B. and Shan A. 13.(1988). Behavior in Organization: An Experimental Approach, 4th edition, IRWIN.
Lawler Ⅲ , E. E. (1977). "Satisfaction and Behavior", in J. R. Hackman et a I. (eds.), Perspectives on Behavior in Organizations, McGraw-Hill Book Company, p.47.
Lawler Ⅲ , E. E.(1983). "Drives, Needs and Outcome", in B. M. Staw(ed) , Psychological Foundations of Organizational Behavior, 2 edition, Scoff, Foresman and Company, pp.2-23
Locke, E. A. (1987). "The Uniquity of the Techniques of Goal Setting in Theories of and Approach to Employee Motivation", in R. M. Steers et al. (eds.), Motivation and Work Behavior, 4th edition, McGraw –Hill Book pp.111-120.
Meyer, J. P. et al. (1989). "Organizational Commitment and Job Performance: it`s the nature of the Commitment that Court", Journal of Applied Psychology, Vol.74, pp.152-156.
McComich, E. J. & Ilgen D. (1985). Industrial and Organizational Psychology, 8th edition, Prentice-Hall
Milkovich, G. T. et a l. (1985). PersonneI, Human Resource Management: A Diagnostic Approach, 4 edition., Business Publications, Inc.
Mirvis, P. H. et al. (1977). "Measuring the Financial Impact of Employee Attitudes", Journal of Applied Psychology, Vol.52, pp.1-8.
Mitchell, T. R. (1987). "Motivation: New Drive for Theory, Research, and Practice", in R. M. Steers and L. W. Porter (eds) , Motivation and Work Behavior, 4th edition, McGraw -Hill Book Company.
Mobley, W. II. (1977). "Intermediate Linkage In the Relationship Between Job Satisfaction and Employee Turnover", Journal of Applied Psychology, Vol.62, pp.237-240.
Mowday, R. T. (1987). " Equity Theory Predictions of Behavior In Organizations", in R. H. Steers et aI., Motivation and Work Behavior, 4th edition, McGraw -Hill Book Company, pp.89-110.
Nadler, D. A. & Lawler Ⅲ, E. E. (1977). "Motivation: A Diagnostic Approach", in J. R. Hackman et al. (eds.), Perspectives on Behavior in Organizations, McGraw-Hill Book Company, p.29.
Organ, D. W. et a l. (1974). "The Perceived Purposefulness ness of Job Behavior: Antecedents and Consequences", Academy of Management Journal, Vol.17, pp.69-87.
Organ, D.W. and Batema, T.S. (1991). Oranizational Behavior, 4th edition, IRWIN.
Ouchi, W. G.(1981). Theory z, Addison-Wesley Publishing, pp.71-72.
Perry, J. L. and Pearce, J. L. (1983). "Initial Reactions to Federral Merit Pay" , Personnel Journal, March, pp.230-237.
Pinder, C.C. (1987), "Valence-Instrumentality-Expectancy", In R. M. Steers et al., Motivation and Work Behavior, 4th edition, McGraw -Hill Book Company, pp.69-89.
Porter L. W. 0961a), "A Study of Perceived Need Satisfactions in Bottom and Middle Management Jobs", Journal of Applied Psychology, Vol. 45, pp.1-10.
Porter, L. W. (1961b). "Perceived Trait Requirements in Bottom and Middle Management Jobs", Journal of Applied Psychology, Vol.45, pp.232-236.
Porter, L. W. (1962). "Job Attitudes in Management: Perceived Deficiences in Need Fulfillment as a Function of Job Level", Journal of Applied Psychology, Vol.46, pp.375-384.
Porter, L. W. et al. (973). "Organizational, work, and Personal Factors in Employee Turnover and Absenteeism", Journal of Applied Psychology, Vo1.80, pp.151-176
Reitz, H. J. (1987). Behavior in Organizations, 3 edition, IRWIN Riggio, R. E. et al. (1992). "Agreement Between Subordinate and Superior Ratings of ,Supervisory Performance and Efforts on Self and Subordinate Job Satisfaction", Journal of Occupational and Organizational Psychology, Vol.65, pp.151-158.
Rizzo, J. R. et al. (1970). "Role Conflict and Ambiguity In Complex Organizations", Administration Science Quartely, Vol`15, pp.150-163.
Robbins, S.P. (1989). Organizational Behavior: Concept, Controversies, and Applications, 4th edition, Prentice Hall
Scarpello, V. et al. (1983). "Job Satisfaction: are all the Parts There?", Personnel Psychology, Vol .36, pp.577-599
Scheflen K. S. et al. (1971). "Long-term Impact of Employee Participation in the Development of Pay Incentive Plans", Journal of Applied Psychology, Vo1.55, pp.182-186
Spector, P. E. (1988). "Development of the Work Locus of Control Scale", Journal of Occupational Psychology, Vol.61, pp.335-340.
Staw R. M. (1987). "Organizational Psychology and the Pursuit of the Happy and Productive Work", in R. H. Steers and L. W. Porter(eds), Motivation and Work Behavior, 4th edition, McGraw-Hill Book Company pp.264-287.
Steers R. M. and Porter L. W. (1987). Motivation and Work Behavior, 4th edition. McGraw-Hill Book Company
Steers, R. H. (1988). Introduction to Organizational Behavior, 3th edition. Scott. Foresman and Company.
Wanous J. P. et a I. (1972). "Measurement and Meaning of Job Satisfaction". Journal of Applied Psychology, Vol.56, pp.95-105.
描述 碩士
國立政治大學
企業管理學系
G80355048
資料來源 http://thesis.lib.nccu.edu.tw/record/#B2002004086
資料類型 thesis
dc.contributor.advisor 王秉鈞zh_TW
dc.contributor.advisor Wong, Ping-Jungen_US
dc.contributor.author (Authors) 孫文旺zh_TW
dc.contributor.author (Authors) Sun, Wun-Wonen_US
dc.creator (作者) 孫文旺zh_TW
dc.creator (作者) Sun, Wun-Wonen_US
dc.date (日期) 1992en_US
dc.date.accessioned 2-May-2016 13:24:15 (UTC+8)-
dc.date.available 2-May-2016 13:24:15 (UTC+8)-
dc.date.issued (上傳時間) 2-May-2016 13:24:15 (UTC+8)-
dc.identifier (Other Identifiers) B2002004086en_US
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/89047-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 企業管理學系zh_TW
dc.description (描述) G80355048zh_TW
dc.description.abstract (摘要) 營運和六萬多員工權益補償, 而民營化為政府既定政策, 以及不可避免的趨勢。本研究乃針對員工對民營化後權益補償之認知; 而此應得認知與與實際補償之認知之間差距, 會影響人們之工作態度或行為改變。這些態度如工作滿足以及動機行為如離職、缺勤和故意遲到、早退等行為, 一直為組織行為學者所興趣研究之問題, 因此本研究冀望在理論及實証上, 能有所貢獻。本研究針對正進行民營化之中華工程公司之正式員工( 約2260人)進行隨機系統抽樣之問卷調查, 得到有效問卷 144份, 並以相關分析以及複迴歸等統計方法, 而所得主要結論如下:zh_TW
dc.description.tableofcontents 第一章緒論..........1
第一節研究問題..........1
第二節研究動機..........3
第三節研究目的4
第二章文獻探討..........5
第一節知覺理論..........8
第二節動機理論..........9
第三節學習理論..........17
第四節工作滿足理論..........18
第三章研究設計..........21
第一節研究架構..........22
第二節假設及推論..........23
第四章研究方法及過程..........26
第一節研究方法..........26
第二節研究變項定義及衡量..........27
第三節研究樣本及資料蒐集方法..........32
第五章資料分析結果及討論..........39
第一節民營化後人事制度之分析..........39
第二節問卷資料初步分析..........47
第三節研究變項分析結果..........52
壹、年資、教育程度、內外控人格與應得認知等之關係..........52
貳、工作角色清楚性、組織長期雇用制度認同與應得認知等之關係..........55
參、應得認知與實得認知之間差距與工作滿足等之關係..........59
第六章研究結論及建議..........61
第一節研究結論..........61
第二節研究貢獻及涵義..........64
第三節研究限制及後續研究建議..........66
文獻參考..........68
附錄壹：研究問卷..........71
附錄貳：本研究之附表..........81		zh_TW
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#B2002004086en_US
dc.subject (關鍵詞) 公營事業民營化zh_TW
dc.subject (關鍵詞) 認知zh_TW
dc.subject (關鍵詞) 認知差距zh_TW
dc.subject (關鍵詞) 認知結構zh_TW
dc.subject (關鍵詞) 工作滿足zh_TW
dc.subject (關鍵詞) Privatization of public enterprisesen_US
dc.subject (關鍵詞) Cognitive structureen_US
dc.subject (關鍵詞) Cognitionen_US
dc.subject (關鍵詞) Cognitive differenceen_US
dc.title (題名) 公營事業民營化員工權益認知之研究zh_TW
dc.title (題名) The Employee`s Perception for Rights under Privatization of Public Enterprisesen_US
dc.type (資料類型) thesisen_US
dc.relation.reference (參考文獻) 一、書籍
1.張春與(1978) .心理學(上，下) ，台北:東華書局。
2. 張春興(1989). 張氏心理學辭典，台北:東華書局。
3. 許士軍(1990). 管理學，第十版，台北:東華書局。
4. 陳師孟等(1991)合著.解構黨國資本主義--論台灣官營事業之民營化，澄社研究。
5. 余振忠(1985) 譯.實用管理心理學(上，下) ，台北:遠流出版公司。
6. 行政院勞工委員會編印(1 980). 與工法規彙編。
7. 黃俊英(1991).多變量分析，第四版，中國經濟企業研究所。
8. 傅肅良(1976). 人事管理.台北:三民書局。
9. 謝安田(1980). 企業經營策略，台北:謝安田。
10. 蔡憲六(1980). 企業薪資管理，三民書局。
1 1.陳義勝(1979) .組織行為，台北:華泰書局。
12. 許南雄(1992). 各國人事制度，台北:商鼎文化出版社。
13. 簡良機(1991).勞資爭議立法規範及處理制度之研究，五南書局。
14. 鍾聖枝(1980). 認知心理學，台北:心理出版社有限公司。
15. 陳海鳴等(1983) 譯.人事管理，華泰書局。
16. 吳靜吉(1990). 組織中人際關係，台北:遠流出版社。
17. 鄭伯壎等(1978) 編譯.工業心理學，大洋出版社。
18. 陳定國(1985) ，企業管理，三民書局。
二、論文
1.司徒達賢(1989).「公營事業民營化--動態過程之策略與管理」因應自由化國際化之競爭策略之研討，中華民國管理科學協會，10 月。
2. 司徒達賢(1991).「公營體制典企業化經營」 國營事業經營管理政策學俯研討會論文集，政治大學企業管理研究所， 10 月12 日。
3. 人事管理月刊社.人事管理。
4. 人事月刊雜誌杜.人事月刊。
5. 經濟部國營事業委員會鋼印「經營管理文摘」
6. 陳肇榮(1989).「公營事業民營化策略之探討」 因應自由化國際化之競爭策略之研討，中華民國管理科學協會， 10 月。
7. 徐秀暉(1991).「我國公營事業民營化之研究」 政治大學公共行政研究所未出版碩士論文。
8. 郭秋德(1982).「人事管理制度對組織行為之影響」 政治大學企業管理研究所未出版碩士論文。
9. 姚德慈(1984).「女性在現代、傳統之間認定衝突與身心適應關係」 台灣大學心理學研究所未出版碩士論文。
10. 汪孝慈(1989).「目標設定方式與目標預期差異對認知與工作表現之影響」 政治大學心理學研究所未出版碩士論文。
11. 許士軍(1977).「工作滿足、個人特徵與組織氣候—文獻探討及實証研究」 國立政治，大學學報，五月。
12. 黃國隆等(1982).「員工為何能安於其位:剖析員工個人屬性、需求層次、工作特性與工作滿足之關係」 管理評論，政治大學企業管理研究所，五月。
貳、英文部份
Blau, G. J. (1987). "Locus of Control as a Potential Mediator of the Turnover Process", Journal of Occupational Psychology, Vol.50, pp.21-29.
Bluen, S.D. et al. (1990). "Predicting Sales Performance, Job Satisfaction , and Depression by Using the Achievement Strivings and Impatient -Irritability Dimensions of Type A Behavior", Journal of Applied Psychology , Vol.75, pp.212-215.
Day D. V. et al. (1989). "Personality and Job Performance: Evidence of Incremental Validity", Personnel Psychology, Vo1.42, pp.25-35.
Dessler, G. & Stark, F. A. (1988). Organizational Behavior: Concepts and Applications, 4 edition, Merrill Publishing Company.
Donnelly, Jr., J. H. et al(1975). "Role Clarity and the Saleman", Journal of Marketing Vol.39, pp.71-74.
French, W. L. et al (1985). Understanding Human Behavior in Organizations , Harper & Row, Publishers.
French, W.L. (1990). Human Resources Management, Second edition ,Hougton Mifflin Company Boston.
Hackman J. H. et a!. (1971). "Employee Reactions to Job Characteristics", Journal of Applied Psychology, Vol.55, pp.259-287.
Hamner, W. C. (1977), "How to Run Motivation with Pay", in J. R. Hackman et al. (eds.), Perspectives on Behavior in Organizations, McGraw-Hill Book Company, p.288.
Harari, O. et al (1983). "Organization size and Member Attitudes: A Empirical Study", Industrial Relation, Vo1.22, pp.94-104.
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