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題名 員工認知之溝通氣候研究
作者 李銘儒
貢獻者 彭芸
李銘儒
日期 1991
1990
上傳時間 2-May-2016 16:58:50 (UTC+8)
參考文獻 中文參考書目
1.彭芸,胡哲生,中國石油公司內部溝通,組織氣候與組織承諾之關係研究( II ),政大新研所,1990.
2. 施涼沼,員工意見交流之研究,政大公行所未出版碩士論文,1972.
3. 郭弘卿,組織溝通,組織氣候及工作滿足之研究,文大企研所未出版碩士論文,1979.
4. 鍾榮昌,員工收受組織訊息的個案研究,交大管研所未出版碩士論文,1980.
5. 徐涓英,台鐵從業人員意見溝通之研究,成大交研所未出版碩士論文,1981.
6. 俞成業,組織中員工溝通滿意度之個案實証研究,交大管研所未出版碩士論文,1982.
7. 傅秀珠,組織溝通之個案實証研究一以中鋼為例,交大管研所未出版碩士論文,1983.
8. 沈明賢,影響事業主管溝通與決策風格個人因素之探討,淡大管研所未出版碩士論文,1987.
9. 徐金模,組織溝通與工作滿足關聯性之研究一以國軍基層幹部為例,政治作戰學校新研所未出版碩士論文,1987.
10. 俞文蔚,台電公司組織內部溝通之研究,政大公行所未出版碩士論文,1980.
11.林文彬,組織中溝通行為之研究一溝通窘境與訊息一致性之實証研究,政大公行所未出版碩士論文,1980.
12. 古文輝,企業員工之溝通恐懼,輔大管研所未出版碩士論文,1989.
13. 吳統雄,企業對新與組織溝通,卓越雜誌,1986,11,13 1.

英文參考書目
1.A.N.Turner & P.R.Lawrence,Industrial Job and the Worker, Boston: Harvard University,Graduate School of Business Administration, 1965.
2.Barnard,C.,The Function of The Executive, Cambridge: Harvard University Press, 1938.
3.Bavelas,A.,"Cormunication Patterns in Task Oriented Groups", Journal of The Acoustical Society of America,22,1950,725-730.
4.Brooks,Callicoat abd Siegerdt,`The ICA Communication Audit and Perceived Communication Effectiveness: Changes in 16 Audited Organization`, Human Communication Research, 5, 1979, 130-137.
5.D.C .McClland & D.C.Winter, Motivating Economic Achievement, New York: The Free Press, 1969.
6.De Charms,R.,Personal Causation: The Internal Effective Determinants of Behavior, New York: Academic Press, 1968.
7.Dennis,H.,A Theoretical and Empirical Study of Managerial Communication Climate in Complex Organization, Unpublished Doctoral Dissertation, Department of Communication, Purdue University, West Lafayette, INC. ,1974.
8.Douglas McGregoe, Professional Manager, New York: McGraw-Hill Book Company, 1967.
9.F.Herberz,Work and the Nature of Man,Cleverland:Work,1966.
10.Fredic M.Jablin,"Superior-Subordinate Communication, The State of Art", Psychological Bulletin,86(6),1979,1201-1222.
11.Gibb,J.R.,`Defensive Communication` ,Journal of Communication, 11,1961,141-48.
12.Greenbaum,H.H."The Audit of Organizational Communication", Academy of Management Journal,17(4),1974,739-754.
13.Goldhaber,G.M.,Yates,M.,Poters,T. & Lesnick,R . ,"Organizational Communication: 1978, "Human Communication Research, 5, 1978,76-96.
14.Grunig,J.E.,Information Seeking in Organizational Communication: A Case Study of Applied Theory, Paper Presented to the International Communication Assocation,Montreal,Canada,1973 .
15.Herbert A.Simon, Administrative Behavior,2d ed. ,New York: Maxmillan, 1958.
16.H.P.Sims,A.D.Szilagi,& R.T.Keller,`The Measurement of Job Characteristics` ,Academy of Management Journal,19,1976,195-212.
17.Ireland,R.D.,Van Auken,P.M.,& Lewis,P.V.,`An Investigation of the Business Communication,16(1),1978,3-10.
18.J.Davis Pincus, Janice E. Knipp & Robert E. Rayfield, `Internal Communication and Job Satisfaction Revisited: The Impact of Organizational Trust and Influence on Commercial Bank Supervisrs` , Paper Presented at the Annual Meeting of the Association for Education in Journalism and Mass Communication 71st,Portland,July 25,1988.
19.Johnson,B.M.,The Process of Organizing, Boston, Allyn & Bacon,1977.
20.J.R.Hackman & E.E.LawerⅢ,`Employee Reaction to Job Characteristics` ,Journal of applied Psychology,55(3),1971,259-285.
21.J.R.Hackman & G.R.Oldham,`Development of the Job Diagnostic Survey`, Journal of Applied Psychology,60(2),1975,159-170.
22.J.R.Hackman & G.R.Oldham,`Motivation Through the Design OF Work: Test of a Theory` ,Organizational Behavior and Human Performance, 21, 1976,289-304.
23.Karlene H.Robert, Charles A.O`ReillyⅢ,Gene E: Bretton,& Lyman W. Porter, "Organizational Theory and Organizational Communication: Is Communication Failure? ",Human Relations,27(5) ,1974,501-524. Patricia Hayes Bradley.& John E. Baird,Tr. ,Communication For Business and the Professions, Wm.C. Brown Company Publishers, 1980.
24.Katz,D. & Kahn, r.,The Social Psychology of Organization, New York: Wiley,1966.
25.Krone,Kathleen,J.,Frederic Jablin,& Linda Putnam, "Communication Theory and Organizational Communication: Multiple Perdpectives", Handbook of Organization Communication,1987,18-40.
26.Kulhavy,R.W.,& Schwartz,N.H.,`Tone of Communication And Climate Perception` ,Journal of Business Communication, 18(1) ,1981,17-23.
27.Leavitt,H.J.,"Some Effects of Certain Communication Patterns on "Group Perfomance",Journal of Abnormal and Social Psychology,46,1951, 38-50.
28.Likert,R.,The Human Organization: Its Management And Value, New York: McGraw-Hill,1967.
29.Peterson,Brent D.& Whyte Pace, Communication Climmate and Organization Satisfaction, Unpulished Paper, Brigham Young University, 1959.
30.Peter Drucker, The Practice of Management, New York: Harper & Row, Publishers, 1959,92.
31.Pincus,J.D.,Communication Satisgaction,Job Satisfaction and Job Performance, Human Communication Research,12(3),1986,395-419.
32.Pincus,J.D.,& Rayfield,R.E.,Organizational Communication and Job Satisfaction: A Meta Research Perspective, Progress in Communication Sciences,9,1989,183-228.
33.Poole,M.S.,"An Information Task Approach to Organizational Communication", Academy of Management Review,3(3),1978,493-504.
34.Putnam,L.Linda & George Cheney, "A Critical Review of Research Traditions in Organizational Communication", Communication in Transition: Guesses and Debates in Current Research, 1980,206-224.
35.Redding,W.C.,Communication within the Organization: An Interpretive Review of Theory and Research, New York: Industrial Communication Council,1972 .
36.Richard M.Steers & Lyman W.Porter, `Motivation and Work Behavior`, MaGraw-Hill,1979,23.
37.Richetto,G.M.,Organizational Communication Theory and Research: An Overview,In B.D. Ruben, Communication Yearbook I ,1977,331-346.
38.Roberts,K.,& O`Reilly,C., `Measuring Organizational Communication`, Journal of Applied Psychology,59,1974,321-326.
39.Ruch,R.S.,& Goodman,R., Image at the Top, New York: The Free Press,1983.
40.R.Wayne Pace,Organizational Communication, Prentice-Hal 1 ,INC.,1983, 126-127.
41.Schneider,A.E.,Donaghy,W.C.,& Newman,P.T., Communication Climate within Organization, Management Controls,23,1976,159-162.
42.S.E.Seashore & J.D. Taber, `Job Satisfaction Indication and Their Correlation` ,American Behavior Scientists, 18,1978,333-368.
43.Trombetta,John J. & Rogers,Donald P., `Communication Climate, Job Satisfaction, and Organzational Commitment--The Effects of Information Adequacy, and Decision Participation` ,Management Communication Quartly,1(4),1988,494-514.12.Goldhaber,G.M.,Yates,M.,Porters,T. & Lesnick,R., `Organizational Communication: 1978` ,Human Communication Research,5,1978,76-96.
44.Wilson,G.H. Goodall ,and C.Wagen, Organizational Communication, New York: Harper & Row,1986.
45.Woodward,J.,Industrial Organization: Theory and Practice, New York: Oxford Press, 1965.
46.Whyte,W.H. ,The Organization Man, New York: Simon and Schuster,1956.
描述 碩士
國立政治大學
企業管理學系
資料來源 http://thesis.lib.nccu.edu.tw/record/#B2002004830
資料類型 thesis
dc.contributor.advisor 彭芸zh_TW
dc.contributor.author (Authors) 李銘儒zh_TW
dc.creator (作者) 李銘儒zh_TW
dc.date (日期) 1991en_US
dc.date (日期) 1990en_US
dc.date.accessioned 2-May-2016 16:58:50 (UTC+8)-
dc.date.available 2-May-2016 16:58:50 (UTC+8)-
dc.date.issued (上傳時間) 2-May-2016 16:58:50 (UTC+8)-
dc.identifier (Other Identifiers) B2002004830en_US
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/89538-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 企業管理學系zh_TW
dc.description.tableofcontents 第一章 結論--------------------l
第一節 研究動機--------------------1
第二節 研究目的與問題--------------------5
一、研究目的-------------------- 5
二、研究問題-------------------- 5
第二章 文獻探討--------------------9
第一節 組織溝通的理論基礎--------------------9
一、組織溝通的意義--------------------9
二、組織溝通的研究--------------------11
三、組織溝通的重要研究變項-------------------- 14
四、國內有關組織溝通之研究-------------------- 16
第二節 溝通氣候之理論基礎-------------------- 21
一、溝通氣候的意義--------------------21
二、溝通氣候的演進典類別--------------------23
三、溝通氣候構面-------------------- 24
第三節 工作特性之理論基礎-------------------- 26
一、工作特性之意義--------------------26
二、工作特性的屬性--------------------27
三、工作特性模式--------------------28
四、工作特性與組織溝通--------------------30
第四節 人口統計變項與上向溝通活動--------------------31
第三章 研究方法--------------------37
第一節 研究架構與假設--------------------37
一、研究架構--------------------37
二、研究主題與假設--------------------37
第二節 研究對象--------------------40
第三節 抽樣結果--------------------41
第四節 研究工具--------------------49
一、溝通氣候量表--------------------49
二、上向溝通活動量表--------------------50
三、工作特性量表--------------------50
四、人口統計變項量表-------------------- 51
第五節 分析方法-------------------- 52
第四章 研究結果--------------------56
第一節 研究假設驗証-------------------- 56
第二節人口統計變項分析-------------------- 59
一、個人資料-------------------- 61
二、人口變項間的關係-------------------- 62
第三節 溝通活動分析-------------------- 62
一、員工與直屬上司溝通活動的現象--------------------62
二、與中、高階主管溝通活動的現象--------------------66
三、主成份分析--------------------70
四、溝通活動間的相關--------------------73
第四節 工作特性分析-------------------- 75
一、因素分析--------------------75
二、集群分析--------------------80
第五節 溝通氣候分析-------------------- 81
一、主成份分析--------------------81
二、溝通氣候各構面的相關--------------------86
三、溝通活動與溝通氣候之關係--------------------88
四、工作特性群與溝通活動之關聯性--------------------92
五、工作特性群與溝通氣候之關聯性--------------------94
六、溝通氣候與人口統計變數間的關係--------------------96
七、講述氣候在人口統計變數之差異--------------------98
第五章 結論與建議--------------------102
第一節 結論與討論-------------------- 102
一、基本分析的結果--------------------102
二、溝通氣候與溝通活動之關係--------------------103
三、溝通氣候與工作特性之關係--------------------104
四、溝通活動分析--------------------106
五、溝通活動與工作特性之關係--------------------107
第二節 管理上的建議-------------------- 108
第三節 研究限制與建議-------------------- 110
中文參考書目--------------------112
英文參考書目--------------------113
zh_TW
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#B2002004830en_US
dc.title (題名) 員工認知之溝通氣候研究zh_TW
dc.type (資料類型) thesisen_US
dc.relation.reference (參考文獻) 中文參考書目
1.彭芸,胡哲生,中國石油公司內部溝通,組織氣候與組織承諾之關係研究( II ),政大新研所,1990.
2. 施涼沼,員工意見交流之研究,政大公行所未出版碩士論文,1972.
3. 郭弘卿,組織溝通,組織氣候及工作滿足之研究,文大企研所未出版碩士論文,1979.
4. 鍾榮昌,員工收受組織訊息的個案研究,交大管研所未出版碩士論文,1980.
5. 徐涓英,台鐵從業人員意見溝通之研究,成大交研所未出版碩士論文,1981.
6. 俞成業,組織中員工溝通滿意度之個案實証研究,交大管研所未出版碩士論文,1982.
7. 傅秀珠,組織溝通之個案實証研究一以中鋼為例,交大管研所未出版碩士論文,1983.
8. 沈明賢,影響事業主管溝通與決策風格個人因素之探討,淡大管研所未出版碩士論文,1987.
9. 徐金模,組織溝通與工作滿足關聯性之研究一以國軍基層幹部為例,政治作戰學校新研所未出版碩士論文,1987.
10. 俞文蔚,台電公司組織內部溝通之研究,政大公行所未出版碩士論文,1980.
11.林文彬,組織中溝通行為之研究一溝通窘境與訊息一致性之實証研究,政大公行所未出版碩士論文,1980.
12. 古文輝,企業員工之溝通恐懼,輔大管研所未出版碩士論文,1989.
13. 吳統雄,企業對新與組織溝通,卓越雜誌,1986,11,13 1.

英文參考書目
1.A.N.Turner & P.R.Lawrence,Industrial Job and the Worker, Boston: Harvard University,Graduate School of Business Administration, 1965.
2.Barnard,C.,The Function of The Executive, Cambridge: Harvard University Press, 1938.
3.Bavelas,A.,"Cormunication Patterns in Task Oriented Groups", Journal of The Acoustical Society of America,22,1950,725-730.
4.Brooks,Callicoat abd Siegerdt,`The ICA Communication Audit and Perceived Communication Effectiveness: Changes in 16 Audited Organization`, Human Communication Research, 5, 1979, 130-137.
5.D.C .McClland & D.C.Winter, Motivating Economic Achievement, New York: The Free Press, 1969.
6.De Charms,R.,Personal Causation: The Internal Effective Determinants of Behavior, New York: Academic Press, 1968.
7.Dennis,H.,A Theoretical and Empirical Study of Managerial Communication Climate in Complex Organization, Unpublished Doctoral Dissertation, Department of Communication, Purdue University, West Lafayette, INC. ,1974.
8.Douglas McGregoe, Professional Manager, New York: McGraw-Hill Book Company, 1967.
9.F.Herberz,Work and the Nature of Man,Cleverland:Work,1966.
10.Fredic M.Jablin,"Superior-Subordinate Communication, The State of Art", Psychological Bulletin,86(6),1979,1201-1222.
11.Gibb,J.R.,`Defensive Communication` ,Journal of Communication, 11,1961,141-48.
12.Greenbaum,H.H."The Audit of Organizational Communication", Academy of Management Journal,17(4),1974,739-754.
13.Goldhaber,G.M.,Yates,M.,Poters,T. & Lesnick,R . ,"Organizational Communication: 1978, "Human Communication Research, 5, 1978,76-96.
14.Grunig,J.E.,Information Seeking in Organizational Communication: A Case Study of Applied Theory, Paper Presented to the International Communication Assocation,Montreal,Canada,1973 .
15.Herbert A.Simon, Administrative Behavior,2d ed. ,New York: Maxmillan, 1958.
16.H.P.Sims,A.D.Szilagi,& R.T.Keller,`The Measurement of Job Characteristics` ,Academy of Management Journal,19,1976,195-212.
17.Ireland,R.D.,Van Auken,P.M.,& Lewis,P.V.,`An Investigation of the Business Communication,16(1),1978,3-10.
18.J.Davis Pincus, Janice E. Knipp & Robert E. Rayfield, `Internal Communication and Job Satisfaction Revisited: The Impact of Organizational Trust and Influence on Commercial Bank Supervisrs` , Paper Presented at the Annual Meeting of the Association for Education in Journalism and Mass Communication 71st,Portland,July 25,1988.
19.Johnson,B.M.,The Process of Organizing, Boston, Allyn & Bacon,1977.
20.J.R.Hackman & E.E.LawerⅢ,`Employee Reaction to Job Characteristics` ,Journal of applied Psychology,55(3),1971,259-285.
21.J.R.Hackman & G.R.Oldham,`Development of the Job Diagnostic Survey`, Journal of Applied Psychology,60(2),1975,159-170.
22.J.R.Hackman & G.R.Oldham,`Motivation Through the Design OF Work: Test of a Theory` ,Organizational Behavior and Human Performance, 21, 1976,289-304.
23.Karlene H.Robert, Charles A.O`ReillyⅢ,Gene E: Bretton,& Lyman W. Porter, "Organizational Theory and Organizational Communication: Is Communication Failure? ",Human Relations,27(5) ,1974,501-524. Patricia Hayes Bradley.& John E. Baird,Tr. ,Communication For Business and the Professions, Wm.C. Brown Company Publishers, 1980.
24.Katz,D. & Kahn, r.,The Social Psychology of Organization, New York: Wiley,1966.
25.Krone,Kathleen,J.,Frederic Jablin,& Linda Putnam, "Communication Theory and Organizational Communication: Multiple Perdpectives", Handbook of Organization Communication,1987,18-40.
26.Kulhavy,R.W.,& Schwartz,N.H.,`Tone of Communication And Climate Perception` ,Journal of Business Communication, 18(1) ,1981,17-23.
27.Leavitt,H.J.,"Some Effects of Certain Communication Patterns on "Group Perfomance",Journal of Abnormal and Social Psychology,46,1951, 38-50.
28.Likert,R.,The Human Organization: Its Management And Value, New York: McGraw-Hill,1967.
29.Peterson,Brent D.& Whyte Pace, Communication Climmate and Organization Satisfaction, Unpulished Paper, Brigham Young University, 1959.
30.Peter Drucker, The Practice of Management, New York: Harper & Row, Publishers, 1959,92.
31.Pincus,J.D.,Communication Satisgaction,Job Satisfaction and Job Performance, Human Communication Research,12(3),1986,395-419.
32.Pincus,J.D.,& Rayfield,R.E.,Organizational Communication and Job Satisfaction: A Meta Research Perspective, Progress in Communication Sciences,9,1989,183-228.
33.Poole,M.S.,"An Information Task Approach to Organizational Communication", Academy of Management Review,3(3),1978,493-504.
34.Putnam,L.Linda & George Cheney, "A Critical Review of Research Traditions in Organizational Communication", Communication in Transition: Guesses and Debates in Current Research, 1980,206-224.
35.Redding,W.C.,Communication within the Organization: An Interpretive Review of Theory and Research, New York: Industrial Communication Council,1972 .
36.Richard M.Steers & Lyman W.Porter, `Motivation and Work Behavior`, MaGraw-Hill,1979,23.
37.Richetto,G.M.,Organizational Communication Theory and Research: An Overview,In B.D. Ruben, Communication Yearbook I ,1977,331-346.
38.Roberts,K.,& O`Reilly,C., `Measuring Organizational Communication`, Journal of Applied Psychology,59,1974,321-326.
39.Ruch,R.S.,& Goodman,R., Image at the Top, New York: The Free Press,1983.
40.R.Wayne Pace,Organizational Communication, Prentice-Hal 1 ,INC.,1983, 126-127.
41.Schneider,A.E.,Donaghy,W.C.,& Newman,P.T., Communication Climate within Organization, Management Controls,23,1976,159-162.
42.S.E.Seashore & J.D. Taber, `Job Satisfaction Indication and Their Correlation` ,American Behavior Scientists, 18,1978,333-368.
43.Trombetta,John J. & Rogers,Donald P., `Communication Climate, Job Satisfaction, and Organzational Commitment--The Effects of Information Adequacy, and Decision Participation` ,Management Communication Quartly,1(4),1988,494-514.12.Goldhaber,G.M.,Yates,M.,Porters,T. & Lesnick,R., `Organizational Communication: 1978` ,Human Communication Research,5,1978,76-96.
44.Wilson,G.H. Goodall ,and C.Wagen, Organizational Communication, New York: Harper & Row,1986.
45.Woodward,J.,Industrial Organization: Theory and Practice, New York: Oxford Press, 1965.
46.Whyte,W.H. ,The Organization Man, New York: Simon and Schuster,1956.
zh_TW