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題名 行政機關生產力之研究 : 指標建構與衡量方法的探討 作者 楊建民 貢獻者 鄭興弟
楊建民日期 1987 上傳時間 4-五月-2016 17:23:11 (UTC+8) 參考文獻 參考書目壹、 中文部份〈一〉書籍1. 石滋宜著，自動化、合理化、無人化，台北:中國生產力中心，民國七十四年七月。2. 中國生產力中心，生產力意願與意識之調查《研究報告》台北:中國生產力中心民國七十五年六月初版。3. _______________，生產力的意義，台北:中國生產力中心，民國七十一年九月二版。4. 余朝權著，企業生產力衡量與分析，台北:中國生產力中心，民國七十三年三月初版。5. _________，生產力指標，台北:中國生產力中心，民國七十四年七月初版。6. 吳定著，公共行政論叢，台北:天一圖書公司，民國七十三年六月初版。7. 許士軍著，管理學，台北:東華書司，民國七十年一月初版。8. 張金鑑主編，雲五社會科學大辭典，第七冊，行政學，台北:商務印書館，民國六十五年九月三版。9. 張潤書編譯，組織行為與績效，台北:五南圖書出版公司，民國七十四年一月初版。10.劉水深著譯，研究發展之生產力，台北:中國生產力中心，民國六十九年六月。11.潘文章著，生產力管理:觀念與作法，台北:三民書局，民國七十四年十一月初版。〈二〉期刊論文1.吳堯峰撰，「政府機關生產力之提高與衡量－公共行政的新課題」，張金鑑先生八秩榮慶論文集，台北:聯經出版公司，民國七十三年初版。2.________，「八十年代的公共行政」，逢甲學報，十四期，民國七十年十一月。3.________，「施政績效衡量基準之建立與運用」，研考月刊第五卷，第十一期，民國七十年十一月。4.吳定撰，行政效率測量標準與方法之研究，政大公共行政研究所碩士論文民國五十八年五月。5.施能傑撰，國會監督與政黨執行－美國經驗之研究兼論我國之發展，政大公共行政研究所碩士論文，民國七十四年六月。6.許士軍撰，「工作滿足、個人特徵與組織氣候－文獻探討與實證研究」，政大學報，第三十五期，民國六十六年五月。7.彭剛力撰，人格特質、組織氣候與工作滿足關聯性之研究，政大公共行政研究所碩士論文，民國七十年六月。8.張世賢撰，「社會指標應用於改第分析與政黨制定之探討」，中央研究院三民主義研究所叢刊(12)，民國七十二年十二月。9.張潤書撰，「我國行政革新的回顧與前瞻」，政大六十週年校慶學術研討會論文，民國七十六年五月。10. 劉永憲撰，「公共部門的特性」，台北市銀行月刊，第八卷，第八期，民國六十七年八月二十五日。〈三〉報紙1.何恩偉，「也談政治生產力」，聯合報，民國七十年十一月三十日。2.彭文賢，「行政適應的新認識」，中央日報，民國六十九年七月二十八日。3.郭俊次，「策進公務生產力運動」，中央日報，民國七十五年七月九日。4.高稷瑾，「掀起第二次生產力運動」，中央日報，民國六十七年八月二十日。5.楊士仁等，「財經部門要提高政治生產力」，聯合報七十年十一月二十六日。6.盧昱儒，「政治生產力也要提高」，聯合報，七十年四月二十三日。7.中央日報，民國七十五年六月二十八日，二版。貳、 西文部份〈一〉 書籍1. Baster, Nancy (ed.) Measuring Development: The Role and Adequacy of Development Indicators. Frank Cass: London, 1972.2. Churchman, C. W., Why Measure? Measurement: Definition and Theories. New York: John Wiley & Sons In., 1967.3. Dimock M. E., and G. O. Dimock. Public Administration New York: Rinehart, 1961.4. Drucker, P. E. Management: Tasks, Reponsibilities, Practices. New York: Harper & Row, 1973.5. Dunn, William N. Public Policy Analysis: An Introduction. New Jersey: Printice - Hall Inc., 1981.6. Etzioni, Amitai. Modern Organizations. New Jersey: Printice-Hall, Inc., 1964.7. Executive Office of the Presdient, Bureau of the Budget, Measuring Producitvity of the Federal Government Organizations. Washington, D.C.: U.S. Government Printing Office, 1964.8. Gregerman, Ira B. Productivity Improvement: A Guide for Small Business. New York: Van Nostrand Reinhold Publising Company, 1984.9. Golembiewski, R. T. Public Administration As a Developing Discipline. New York: Marcel Dekker Inc., 1977.10. Hawley, Will is D., and David Rogers (ed.) Improving the Quality of Urban Management. California: SAGE Publications Inc., 1974.11. Hatry, Harry P., and D. M. Fisk Improving Productivity and Productivity Measurement in Local Governments. Washington, D.C.: The National Commission on Productivity, 1971.12. Hempel, Carl G. Fundamentals of Concepts Formation in Empical Science. Chicago: University of Chicago Press, 1952.13. Holzer, Marc (ed.) Productivity in Public Organizations. New York: Kennitak Press, 1976.14. Katzell, R., and D. Yankelovich. Work, Productivity and Job Satisfaction. New York: New York University Press, 1975.15. Katz, D., and R. Kahn. The Social Psychology of Organizations. New York: John Wiley & Sons., 1978.16. Kendrick, J. W. Productivity Trends in the United States. Princeton: Princeton University Press, 196117. _____. Postwar Productivity Trends in the United States 1948 - 1969. New York: National Bureau Economic Research, 1973.18. Kirkpatrick, Donald L. How to Manage Change Effectively. San Francisco: Jossey-Bass Publishers., 1985.19. Kopelman, Richard E. Managing Productivity in Organizations - - A Practical, People – Orieted Perspective. New York: McGraw-Hill Book Company, 1986.20. Litwin, G. L., and R. A. Stringer Jr. Motivation and Organizational Climate. Boston: Harvard University Press, 1968.21. Mali, Paul. Improving Total Productivity: MBO Strategies for Business, Government, and Not - For - Profit Organizations. New York: John Wiley & Sons., 1978.22. Marini, Frank (ed.) Toward a New Public Administration. New York: Syracuse University Press, 1971.23. Mundel, Marvin E. Improving Productivity and Effectiveness. New Jersey: Printice-Hall, Inc., 1983.24. _____. Measruing and Enhancing The Productivity of Service and Government Organizations. Tokyo: Asian Productivity Organization, 1975.25. Poister, Theodore H. Public Program Analysis: Applied Methods. Baltimore: University Park Press, 1978.26. Ross, John P., and Jesse Burkhead Productivity in the Local Government Sector. Washington, D.C.: Heath and Company, 1974.27. Simon, Herbert A. Administrative Behavior. New York: Macmillan Publishing Company Inc., 1976.28. Sorensen, J., and A.R.Kucic Assessing the Cost-Outcomes and Cost-Effectiveness of Community Support Program (CSP): A Feasibility Study. Colorado: Division of Mental Health Development of Institution, 1981.29. Steven, S. S. Measurement: Definition and Theories. New York: Harper & Row, 1967.30. Suchman, Edward A. Evaluation Research: Principles and Practice in Public Service and Social Action Programs. New York: Russell Sage Foundation, 1969.31. Sumanth, David J. Prodctivity. Engineering and Management. New York: McGraw- Hill Book Company , 1985.32. Sutermeister, Robert A. People and Productivity. New York: McGRaw-Hill Book Company, 1976.33. Vogley, W. A. A case Study in Measurement of Government Output. Santa Monica the RAND Corporation, 1958.34. Washnis, George J. (ed.) Productivity Improvement Handbook for State and Local Government. New York: John Wiley & Sons. Inc., 1980.35. Wexley, Kenneth N., and Gary P. Latham. Increasing Productivity Through Performance Appraisal. Massachusetts: Addison - Wesley Publishing Company, 1981.〈期刊論文〉1. Burkhead, Jesse., and Patrick J. Hennigan. “Productivity Analysis: A Search for Definition and Order.” Public Administration Review (January / February 1978), pp. 34-40.2. Cameron, Kim. “Construct Space and Subjectivity Problems in Organizational Effectiveness” Public Productivity Review, Vol. V. No. 2. (June 1981), pp.105-121.3. Dalton, T.C., and L.C. Fitzpatrick. “Productivity Measurement and the Public Organization.” Policy Studies Review, Vol.4 No.3 (February 1985), pp.519-531.4. Elkin, Robert., and Mark Moliter. “A Conceptual Framework For Selecting Management Indicators in Nonprofit Organization.” Administration in Social Work, Vol.9 No.4 (Winter 1985 / 86), pp. 19-20.5. Ervin, Osbin L. “A Conceptual Niche For Muncipal Productivity.” Public Productivity Review, Vol. III. No.2 (Summer / Fall 1978), pp. 15-24.6. Fenske, R.W. “An Analysis of the Meaning of Productivity.” Productivity Measurement Review, N.42 August 1965), pp. 16-22.7. Gilder, George. "Public Sector Productivity." Public Productivity Review, Vol. 1 No. 1 (Sepember 1975), p. 4.8. Hatry, Harry P. "The Status of Productivity Measurement in the Public Sector." Public Administration Review, (January / February 1978), pp. 28-33.9. _____. “Approaches to Productivity Measurement and Program Evaluation.” Public Productivity Review, Vol.1 No.3 (March 1976), pp. 22-23.10. _____. “Performance Measurement Principles and Techniques: An Overview of Local Government” Public Productivity Review, Vol. III No.4 (December 1980), pp.312-339.11. _____. “Issues in Productivity Measurement for Local Governments.” Public Administration Review, (November / December 1972), pp. 777-778.12. Henry, N. “Paradigms of Public Administration.” Public Administration Review, Vol.35 (July / August 1975), pp. 378-386.13. Kull, Donald C. “Productivity Programs in the Federal Government.” Public Administration Review. (January / February 1978), pp.5-9.14. Leathers, Charles G. “Language Barriers in Public Productivity Analysis: The Case of Efficiency and Effectiveness.” Public Productivity Review, Vol.3 No.4 (Spring / Summer 1979), pp. 63-68.15. Lytton, H.D. “Recent Productivity Trends in the Federal Government: An Exploratory Study.” Review of Economics and Statistics, (November 1959).16. Mark, Jerome A. “Measuring Productivity in Government.” Public Productivity Review, Vol.4 No.1 (March 1981), pp.27-29.17. _____. “Meanings and Measures of Productivity.” Public Administration Review, (November / December 1972), pp. 751-752.18. Morris, Thomas D. “Productivity Measures in the Federal Government” Public Administration Review, (November / December 1972), pp. 754-763.19. Mclnton, W.A., and G. Klogan., L.D. Wilcox. “Theoretical Issues and Social Indicators: A Societal Process Approach.” Policy Sciences, Vol.8 (1977), pp. 245-268.20. Neufville, J.I.de. “Validating Policy Indicators.” Policy Sciences, Vol.10 (1978-79), pp.171-188.21. Neugarter, Dail Ann. “Themes and Issues in Public Sector Productivity.” Public Personnel Management Journal, Vol.9 No.4. (1980), pp.229-235.22. Poister, Theodore H. “Developing Performance Indicators for the Pennsylvania Department of Transportation.” Public Productivity Review, Vol.5 No.1-2 (March / June 1982), pp.51-77.23. Quinn, R., and J. Rohbraugh. “A Competing Values Approach to Organizational Effectiveness.” Public Productivity Review, Vol.V. No.2 (June 1981), pp.122-140.24. Quinn, R.E. “Productivity and the Process of Organizational Improvement: Why We Cannot Talk to Eachother.” Public Administration Review 38, (January / February 1978), pp. 41-45.25. Rosenbloom, Richard S. “The Real Productivity Crisis is in Government.” Harvard Business Review, (September / October 1973).26. Siegel, G.B. “The Enlarge Concept of Productivity Measurement in Government- -A Review of Some Strategies.” Public Productivity Review, Vol.V. No.2 (Winter 1976), pp.37-58.27. Wise, Charles R., and E.B. McGregor Jr. “Government Productivity and Program Evaluation Issues.” Public Productivity Reivew, Vol.I. No.3 (March 1976), pp.5-19.28. Wilkins, D. “A Productivity Program for Local Government.” Public Productivity Review, Vol.3 No.4 (Spring / Summer 1979), pp. 17-25.29. Yamada, Gordon T. “Improving Management Effectiveness in the Federal Government.” Public Administration Review, (November / December 1972), pp. 764-770. 描述 碩士
國立政治大學
公共行政學系資料來源 http://thesis.lib.nccu.edu.tw/record/#B2002006058 資料類型 thesis dc.contributor.advisor 鄭興弟 zh_TW dc.contributor.author (作者) 楊建民 zh_TW dc.creator (作者) 楊建民 zh_TW dc.date (日期) 1987 en_US dc.date.accessioned 4-五月-2016 17:23:11 (UTC+8) - dc.date.available 4-五月-2016 17:23:11 (UTC+8) - dc.date.issued (上傳時間) 4-五月-2016 17:23:11 (UTC+8) - dc.identifier (其他 識別碼) B2002006058 en_US dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/91022 - dc.description (描述) 碩士 zh_TW dc.description (描述) 國立政治大學 zh_TW dc.description (描述) 公共行政學系 zh_TW dc.description.tableofcontents 目錄第一章 緒論………1第一節 研究背景………1(壹)行政機關生產力危機(貳)行政機關生產力研究的基本理由(參)公共行政部門生產力研究現況第二節 本文研究結構………8(壹)研究動機與目的(貳)研究方法與範圍(參)分析架構第二章 行政機關生產力的意涵………14第一節 現代公共行政特質………14(壹)政治與行政的分合演進(貳)行政權擴張趨勢(參)現代行政機關的角色任務第二節 生產力基本概念探析………20(壹)生產力字義緣起(貳)生產力意義界定(參)生產力基本共通特性第三節 行政機關生產力的界定………31(壹)概念澄清(貳)定義與系統內涵第三章 行政機關生產力指標建構………45第一節 指標建構的意義與效度………45(壹)指標建構的意義(貳)指標的效度第二節 生產力指標建構的基本論題………51(壹)生產力指標建構之設定原則(貳)三種建構型態第三節 行政機關生產力指標………57(壹)行政效率變項(貳)行政效能變項第四節 行政機關生產力指標之分析模式………70(壹)系統分析架構(貳)運用說明第四章 行政機關生產力衡量………84第一節 生產力衡量的基本認識………84(壹)意義與緣起(貳)公私部門生產力衡量異同(參)重要性與功用(肆)基本原則第二節 生產力衡量模式與方法………92(壹)基本方式(貳)投入與產出分析(參)各種重要生產力衡量模式與方法(肆)選擇衡量模式的考慮因素第三節 總合性生產力指標衡量………108(壹)行政效率變項(貳)行政效能變項(參)總合性生產力第五章 生產力衡量實例………126第一節 美國政府生產力衡量經驗概述………126(壹)聯邦政府(貳)州及地方政府第二節 我國個案分析──「科學工業園區管理局」生產力衡量案例………138(壹)背景說明(貳)研究設計與過程(參)衡量方式與統計結果第六章 結論………160第一節 回顧與檢討………161(壹)本文回顧(貳)檢討與建議第二節 行政革新與提高生產力………168參考書目………175附件〈一〉………189附件〈二〉………190附件〈三〉………192附件〈四〉………195圖表目錄圖1-1:本研究分析架構………10圖2-1:行政機關生產力系統分析圖………38表2-1:重要生產力定義記年表………22表2-2:三種生產力研究取向………34圖3-1:行政效能整合模式………64圖3-2:行政機關生產力指標列示………69圖3-3:行政機關生產力指標系統分析內涵………71圖3-4:不同層次的生產力圖………74圖4-1:依機關工作性質調整數量與品質因素關係圖………91圖4-2:五種生產力衡量出率關係………101圖4-3:選擇一種適當可行的生產力衡量方法種種考慮因素圖………107圖5-1:聯邦政府全般生產力指數………129圖5-2:功能團體生產力趨勢………131圖5-3:聯邦政府1967-1975會計年度生產力趨勢………132圖5-4:本個案分析之研究設計架構………139圖5-5:管理局生產力成長趨勢………154表5-1:聯邦政府五種機關主要生產力衡量因素列示表………127表5-2:功能指標樣例………130表5-3:生產力衡量例示………136表5-4:生產力衡量應考慮因素例示………137表5-5:管理局硬體建設產出之生產力衡量指標………141表5-6:管理局軟體建設產出之生產力衡量指標………142表5-7:管理局結構性建設產出之生產力衡量指標………143表5-8:樣本與母體結構………147表5-9:科學園區廠商三套問卷統計結果………151表5-10:管理局員工工作滿足感量表統計結果………152表5-11:科學園區年度成長(74-75年)統計結果………153表5-12:科學園區抽樣廠商意見反應統計………156圖6-1:年度機關生產力檢討改進循環模式………171 zh_TW dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#B2002006058 en_US dc.title (題名) 行政機關生產力之研究 : 指標建構與衡量方法的探討 zh_TW dc.type (資料類型) thesis en_US dc.relation.reference (參考文獻) 參考書目壹、 中文部份〈一〉書籍1. 石滋宜著，自動化、合理化、無人化，台北:中國生產力中心，民國七十四年七月。2. 中國生產力中心，生產力意願與意識之調查《研究報告》台北:中國生產力中心民國七十五年六月初版。3. _______________，生產力的意義，台北:中國生產力中心，民國七十一年九月二版。4. 余朝權著，企業生產力衡量與分析，台北:中國生產力中心，民國七十三年三月初版。5. _________，生產力指標，台北:中國生產力中心，民國七十四年七月初版。6. 吳定著，公共行政論叢，台北:天一圖書公司，民國七十三年六月初版。7. 許士軍著，管理學，台北:東華書司，民國七十年一月初版。8. 張金鑑主編，雲五社會科學大辭典，第七冊，行政學，台北:商務印書館，民國六十五年九月三版。9. 張潤書編譯，組織行為與績效，台北:五南圖書出版公司，民國七十四年一月初版。10.劉水深著譯，研究發展之生產力，台北:中國生產力中心，民國六十九年六月。11.潘文章著，生產力管理:觀念與作法，台北:三民書局，民國七十四年十一月初版。〈二〉期刊論文1.吳堯峰撰，「政府機關生產力之提高與衡量－公共行政的新課題」，張金鑑先生八秩榮慶論文集，台北:聯經出版公司，民國七十三年初版。2.________，「八十年代的公共行政」，逢甲學報，十四期，民國七十年十一月。3.________，「施政績效衡量基準之建立與運用」，研考月刊第五卷，第十一期，民國七十年十一月。4.吳定撰，行政效率測量標準與方法之研究，政大公共行政研究所碩士論文民國五十八年五月。5.施能傑撰，國會監督與政黨執行－美國經驗之研究兼論我國之發展，政大公共行政研究所碩士論文，民國七十四年六月。6.許士軍撰，「工作滿足、個人特徵與組織氣候－文獻探討與實證研究」，政大學報，第三十五期，民國六十六年五月。7.彭剛力撰，人格特質、組織氣候與工作滿足關聯性之研究，政大公共行政研究所碩士論文，民國七十年六月。8.張世賢撰，「社會指標應用於改第分析與政黨制定之探討」，中央研究院三民主義研究所叢刊(12)，民國七十二年十二月。9.張潤書撰，「我國行政革新的回顧與前瞻」，政大六十週年校慶學術研討會論文，民國七十六年五月。10. 劉永憲撰，「公共部門的特性」，台北市銀行月刊，第八卷，第八期，民國六十七年八月二十五日。〈三〉報紙1.何恩偉，「也談政治生產力」，聯合報，民國七十年十一月三十日。2.彭文賢，「行政適應的新認識」，中央日報，民國六十九年七月二十八日。3.郭俊次，「策進公務生產力運動」，中央日報，民國七十五年七月九日。4.高稷瑾，「掀起第二次生產力運動」，中央日報，民國六十七年八月二十日。5.楊士仁等，「財經部門要提高政治生產力」，聯合報七十年十一月二十六日。6.盧昱儒，「政治生產力也要提高」，聯合報，七十年四月二十三日。7.中央日報，民國七十五年六月二十八日，二版。貳、 西文部份〈一〉 書籍1. Baster, Nancy (ed.) Measuring Development: The Role and Adequacy of Development Indicators. Frank Cass: London, 1972.2. Churchman, C. W., Why Measure? Measurement: Definition and Theories. New York: John Wiley & Sons In., 1967.3. Dimock M. E., and G. O. Dimock. Public Administration New York: Rinehart, 1961.4. Drucker, P. E. Management: Tasks, Reponsibilities, Practices. New York: Harper & Row, 1973.5. Dunn, William N. Public Policy Analysis: An Introduction. New Jersey: Printice - Hall Inc., 1981.6. Etzioni, Amitai. Modern Organizations. New Jersey: Printice-Hall, Inc., 1964.7. Executive Office of the Presdient, Bureau of the Budget, Measuring Producitvity of the Federal Government Organizations. Washington, D.C.: U.S. Government Printing Office, 1964.8. Gregerman, Ira B. Productivity Improvement: A Guide for Small Business. New York: Van Nostrand Reinhold Publising Company, 1984.9. Golembiewski, R. T. Public Administration As a Developing Discipline. New York: Marcel Dekker Inc., 1977.10. Hawley, Will is D., and David Rogers (ed.) Improving the Quality of Urban Management. California: SAGE Publications Inc., 1974.11. Hatry, Harry P., and D. M. Fisk Improving Productivity and Productivity Measurement in Local Governments. Washington, D.C.: The National Commission on Productivity, 1971.12. Hempel, Carl G. Fundamentals of Concepts Formation in Empical Science. Chicago: University of Chicago Press, 1952.13. Holzer, Marc (ed.) Productivity in Public Organizations. New York: Kennitak Press, 1976.14. Katzell, R., and D. Yankelovich. Work, Productivity and Job Satisfaction. New York: New York University Press, 1975.15. Katz, D., and R. Kahn. The Social Psychology of Organizations. New York: John Wiley & Sons., 1978.16. Kendrick, J. W. Productivity Trends in the United States. Princeton: Princeton University Press, 196117. _____. Postwar Productivity Trends in the United States 1948 - 1969. New York: National Bureau Economic Research, 1973.18. Kirkpatrick, Donald L. How to Manage Change Effectively. San Francisco: Jossey-Bass Publishers., 1985.19. Kopelman, Richard E. Managing Productivity in Organizations - - A Practical, People – Orieted Perspective. New York: McGraw-Hill Book Company, 1986.20. Litwin, G. L., and R. A. Stringer Jr. Motivation and Organizational Climate. Boston: Harvard University Press, 1968.21. Mali, Paul. Improving Total Productivity: MBO Strategies for Business, Government, and Not - For - Profit Organizations. New York: John Wiley & Sons., 1978.22. Marini, Frank (ed.) Toward a New Public Administration. New York: Syracuse University Press, 1971.23. Mundel, Marvin E. Improving Productivity and Effectiveness. New Jersey: Printice-Hall, Inc., 1983.24. _____. Measruing and Enhancing The Productivity of Service and Government Organizations. Tokyo: Asian Productivity Organization, 1975.25. Poister, Theodore H. Public Program Analysis: Applied Methods. Baltimore: University Park Press, 1978.26. Ross, John P., and Jesse Burkhead Productivity in the Local Government Sector. Washington, D.C.: Heath and Company, 1974.27. Simon, Herbert A. Administrative Behavior. New York: Macmillan Publishing Company Inc., 1976.28. Sorensen, J., and A.R.Kucic Assessing the Cost-Outcomes and Cost-Effectiveness of Community Support Program (CSP): A Feasibility Study. Colorado: Division of Mental Health Development of Institution, 1981.29. Steven, S. S. Measurement: Definition and Theories. New York: Harper & Row, 1967.30. Suchman, Edward A. Evaluation Research: Principles and Practice in Public Service and Social Action Programs. New York: Russell Sage Foundation, 1969.31. Sumanth, David J. Prodctivity. Engineering and Management. New York: McGraw- Hill Book Company , 1985.32. Sutermeister, Robert A. People and Productivity. New York: McGRaw-Hill Book Company, 1976.33. Vogley, W. A. A case Study in Measurement of Government Output. Santa Monica the RAND Corporation, 1958.34. Washnis, George J. (ed.) Productivity Improvement Handbook for State and Local Government. New York: John Wiley & Sons. Inc., 1980.35. Wexley, Kenneth N., and Gary P. Latham. Increasing Productivity Through Performance Appraisal. Massachusetts: Addison - Wesley Publishing Company, 1981.〈期刊論文〉1. Burkhead, Jesse., and Patrick J. Hennigan. “Productivity Analysis: A Search for Definition and Order.” Public Administration Review (January / February 1978), pp. 34-40.2. Cameron, Kim. “Construct Space and Subjectivity Problems in Organizational Effectiveness” Public Productivity Review, Vol. V. No. 2. (June 1981), pp.105-121.3. Dalton, T.C., and L.C. Fitzpatrick. “Productivity Measurement and the Public Organization.” Policy Studies Review, Vol.4 No.3 (February 1985), pp.519-531.4. Elkin, Robert., and Mark Moliter. “A Conceptual Framework For Selecting Management Indicators in Nonprofit Organization.” Administration in Social Work, Vol.9 No.4 (Winter 1985 / 86), pp. 19-20.5. Ervin, Osbin L. “A Conceptual Niche For Muncipal Productivity.” Public Productivity Review, Vol. III. No.2 (Summer / Fall 1978), pp. 15-24.6. Fenske, R.W. “An Analysis of the Meaning of Productivity.” Productivity Measurement Review, N.42 August 1965), pp. 16-22.7. Gilder, George. "Public Sector Productivity." Public Productivity Review, Vol. 1 No. 1 (Sepember 1975), p. 4.8. Hatry, Harry P. "The Status of Productivity Measurement in the Public Sector." Public Administration Review, (January / February 1978), pp. 28-33.9. _____. “Approaches to Productivity Measurement and Program Evaluation.” Public Productivity Review, Vol.1 No.3 (March 1976), pp. 22-23.10. _____. “Performance Measurement Principles and Techniques: An Overview of Local Government” Public Productivity Review, Vol. III No.4 (December 1980), pp.312-339.11. _____. “Issues in Productivity Measurement for Local Governments.” Public Administration Review, (November / December 1972), pp. 777-778.12. Henry, N. “Paradigms of Public Administration.” Public Administration Review, Vol.35 (July / August 1975), pp. 378-386.13. Kull, Donald C. “Productivity Programs in the Federal Government.” Public Administration Review. (January / February 1978), pp.5-9.14. Leathers, Charles G. “Language Barriers in Public Productivity Analysis: The Case of Efficiency and Effectiveness.” Public Productivity Review, Vol.3 No.4 (Spring / Summer 1979), pp. 63-68.15. Lytton, H.D. “Recent Productivity Trends in the Federal Government: An Exploratory Study.” Review of Economics and Statistics, (November 1959).16. Mark, Jerome A. “Measuring Productivity in Government.” Public Productivity Review, Vol.4 No.1 (March 1981), pp.27-29.17. _____. “Meanings and Measures of Productivity.” Public Administration Review, (November / December 1972), pp. 751-752.18. Morris, Thomas D. “Productivity Measures in the Federal Government” Public Administration Review, (November / December 1972), pp. 754-763.19. Mclnton, W.A., and G. Klogan., L.D. Wilcox. “Theoretical Issues and Social Indicators: A Societal Process Approach.” Policy Sciences, Vol.8 (1977), pp. 245-268.20. Neufville, J.I.de. “Validating Policy Indicators.” Policy Sciences, Vol.10 (1978-79), pp.171-188.21. Neugarter, Dail Ann. “Themes and Issues in Public Sector Productivity.” Public Personnel Management Journal, Vol.9 No.4. (1980), pp.229-235.22. Poister, Theodore H. “Developing Performance Indicators for the Pennsylvania Department of Transportation.” Public Productivity Review, Vol.5 No.1-2 (March / June 1982), pp.51-77.23. Quinn, R., and J. Rohbraugh. “A Competing Values Approach to Organizational Effectiveness.” Public Productivity Review, Vol.V. No.2 (June 1981), pp.122-140.24. Quinn, R.E. “Productivity and the Process of Organizational Improvement: Why We Cannot Talk to Eachother.” Public Administration Review 38, (January / February 1978), pp. 41-45.25. Rosenbloom, Richard S. “The Real Productivity Crisis is in Government.” Harvard Business Review, (September / October 1973).26. Siegel, G.B. “The Enlarge Concept of Productivity Measurement in Government- -A Review of Some Strategies.” Public Productivity Review, Vol.V. No.2 (Winter 1976), pp.37-58.27. Wise, Charles R., and E.B. McGregor Jr. “Government Productivity and Program Evaluation Issues.” Public Productivity Reivew, Vol.I. No.3 (March 1976), pp.5-19.28. Wilkins, D. “A Productivity Program for Local Government.” Public Productivity Review, Vol.3 No.4 (Spring / Summer 1979), pp. 17-25.29. Yamada, Gordon T. “Improving Management Effectiveness in the Federal Government.” Public Administration Review, (November / December 1972), pp. 764-770. zh_TW
