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題名 行動學習設計與知識庫
An Exploratory Design of m-Learning with Knowledge Repository
作者 林昱
貢獻者 諶家蘭
林昱
關鍵詞 行動學習
知識庫
個人數位助理
行動搜尋
Mobile Learning
Knowledge Repository
Personal Digital Assistant
Mobile Search
日期 2002
上傳時間 9-May-2016 16:27:33 (UTC+8)
摘要 　　在邁入知識經濟的現今社會中，企業的生產要素已轉變為以知識為基礎，而學習正是知識經濟時代增加企業競爭力的最佳利器。隨著科技的發展，線上學習(e-Learning)不論在傳統公司或電子化企業中已扮演著重要不可或缺的角色。線上學習的獨特性不但可使教育訓練的成本降低，更可以配合企業的全球化運作，這些優點吸引了許多公司開始規劃線上訓練。但由於目前線上學習多採用Web(World Wide Web)介面並且必須與網際網路連接，所以有發展上的限制且缺乏行動性。因此本研究將應用行動科技結合學習科技來克服這個問題。
　　本研究希望建構一行動學習設計並且整合知識庫，使得知識學習的來源不再僅侷限於學習教材，更能包含整個組織的知識。另外也設計一搜尋機制希望藉此能有效率地執行行動搜尋。
　　In knowledge economy, the key factor of production is knowledge. Learning will be the best effective tool to increase the competitiveness in the knowledge-based economy. With the development of Information Technology, Electronic Learning (e-Learning) becomes important, indispensable in traditional business, and e-business. e-Learning with unique characteristics lowers training costs and makes organizational learning global. These benefits catch the attentions of the company to pursue e-Learning. However, the problem that e-Learning has to be Web-enabled (World Wide Web enabled) and Internet-based creates a technical and managerial barrier limits its development and lack the mobility. In our research, we aim to apply Mobile Technology with Learning Technology to overcome this problem.
　　Our research focuses on the design of a mobile learning (m-Learning) model that supports learning anywhere, anytime and any form. Beside, we develop an approach to integrate with knowledge repository. The learning scope will not be limited to instructional courseware. It includes organizational knowledge. The search assistant helps user to access relevant information with minimal effort and reduce the amount of information that needs to be transmitted.
參考文獻 中文參考文獻
1.丁惠民 (2000)，「開創企業智慧的知識管理系統」，電子化企業經理人報告， 第14期，頁12-19。
2.尤克強 (2001)，「知識管理與創新」，天下遠見，台北。
3.尤克熙 (2001)，「4大行動作業系統誰能勝出?」，資訊與電腦，第251期，頁45-51。
4.李宏偉 (2001)，「以XML技術與移動式資料庫於電子型錄之應用－以鋼鐵手冊為實例」，國立海洋大學系統工程暨造船學系碩士論文。
5.何錦堂 (2001)，「e-Learning與產業競爭力之提升」，第二屆工研院科技管理研討會論文集。
6.周書鴻 (2000)，「資訊科技在知識管理過程中所扮演的角色」，電子化企業經理人報告，第14期，頁40-44。
7.陳永昇、林珊予 (2001)，「一個網際網路行動電子化學習架構之研究與設計」，IICM，第4卷第3期，頁39-51。
8.陳永隆 (2001)，「知識管理系列III - 系統導入篇」，資訊策會教育訓練處，台北。
9.陳俊隆 (2000)，「一個以多代理人為基礎之智慧型教學代理人」，逢甲大學資訊工程研究所碩士論文。
10.郭承裕、楊淑慧、曾純智 (2001)，「科技產業線上(e-learning)導入之實務」， 第二屆工研院科技管理研討會論文集。
11.許涵雲 (2001)，「行動學習資訊系統－學生端網路學習伺服器與個人數位助理端之學習系統」，國立中央大學資訊工程研究所碩士論文。
12.歐陽順生 (2000)，「個人導向之線上教學環境之設計與實作」，國立台灣大學電機工程學研究所碩士論文。
13.蔡仁及 (2001)，「網路學習系統之手機端學習輔助系統」，國立中央大學資訊工程研究所碩士論文。
14.潘美連 (2001)，「應用於醫院查房之個人數位助理雛形系統」，國立陽明大學公共衛生研究所碩士論文。
15.廖肇弘 (2001)，「無線學習 商機無限? 」，資訊傳真周刊，第629期，頁72-75
16.顧文翔 (2000)，「營造廠建立經驗學習資料庫之研究-以捷運車站工程介面管理為例」，國立臺灣大學土木工程學研究所碩士論文。
English References
1.Billsus, Daniel, Michael J. Pazzani and James Chen (2000), “A Learning Agent for Wireless News Access,” In Proceedings of the 2000 International Conference on Intelligent User Interfaces, New Orleans, LA, USA.
2.Borghoff, Uwe and Remo Pareschi (1998), Information Technology for Knowledge Management, New York: Springer-Verlag Berlin Heidelberg.
3.Buchanan, George, Sarah Farrant, Matt Jones, Harold Timbleby, Gary Marsden and Michael Pazzani (2001), “Improving Mobile Internet Usability,” In Proceedings of the 10th International World Wide Web Conference on World Wide Web, Hong Kong, China.
4.Burger, C. and K. Rothermel (2001), “A Framework to Support Teaching in Distributed Systems.” ACM Journal of Educational Resources in Computing, 1(1), pp.1-13.
5.Danesh, Arman, Kori Inkpen, Felix Lau, Keith Shu and Kellogg Booth (2001), “GeneyTM: Designing a Collaborative Activity for the PalmTM Handheld Computer,” In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems 2001, Seattle, Washington, USA.
6.Davenport, Thomas H. and Laurence Prusak (1998), Working Knowledge: How Organizations Manage What They Know, Boston: Harvard Business School Press.
7.Glance, S. Natalie (2001), “Community Search Assistant,” In Proceedings on the International Conference on Intelligent User Interfaces 2001, Santa Fe, New Mexico, USA.
8.Jipping, J. Michael, Joshua Krikke, Sarah Dieter and Samantha Sandro (2001), “Using Handheld Computers in the Classroom: Laboratories and Collaboration on Handheld Machines,” In Proceedings of the thirty second SIGCSE Technical Symposium on Computer Science Education, Charlotte, NC, USA.
9.Laudon, Kenneth C. and Jane P. Laudon (2000), Management Information Systems: Organization and Technology in the Networked Enterprise — 6th ed., New Jersey: Prentice-Hall Inc.
10.Najjar, J. Lawrence, Chris Thompson and Jennifer J. Ockerman (1999), “Using a Wearable Computer for Continuous Learning and Support,” Mobile Networks and Applications, 4, pp.69-74.
11.Ubell, Robert (2000), “Engineers Turn to e-Learning,” IEEE Spectrum, 37(10), pp.59-63.
12.Rosenberg, Marc Jeffrey (2001), E-learning Strategies for Delivering Knowledge in the Digital Age, New York: McGraw-Hill.
13.Sharples, Mike (2000), “The Design of Personal Mobile Technologies for Lifelong Learning,” Computers & Education, 34, pp.177-193.
Internet References
1.知識管理 管理學習知識庫, http://www.cme.org.tw/know/
2.Microsoft SharePoint Technologies, http://www.microsoft.com/sharepoint/
3.Microsoft SQL Server CE, http://www.microsoft.com/sql/CE/
描述 碩士
國立政治大學
資訊管理學系
89356028
資料來源 http://thesis.lib.nccu.edu.tw/record/#A2010000306
資料類型 thesis
dc.contributor.advisor 諶家蘭zh_TW
dc.contributor.author (Authors) 林昱zh_TW
dc.creator (作者) 林昱zh_TW
dc.date (日期) 2002en_US
dc.date.accessioned 9-May-2016 16:27:33 (UTC+8)-
dc.date.available 9-May-2016 16:27:33 (UTC+8)-
dc.date.issued (上傳時間) 9-May-2016 16:27:33 (UTC+8)-
dc.identifier (Other Identifiers) A2010000306en_US
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/95532-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 資訊管理學系zh_TW
dc.description (描述) 89356028zh_TW
dc.description.abstract (摘要) 　　在邁入知識經濟的現今社會中，企業的生產要素已轉變為以知識為基礎，而學習正是知識經濟時代增加企業競爭力的最佳利器。隨著科技的發展，線上學習(e-Learning)不論在傳統公司或電子化企業中已扮演著重要不可或缺的角色。線上學習的獨特性不但可使教育訓練的成本降低，更可以配合企業的全球化運作，這些優點吸引了許多公司開始規劃線上訓練。但由於目前線上學習多採用Web(World Wide Web)介面並且必須與網際網路連接，所以有發展上的限制且缺乏行動性。因此本研究將應用行動科技結合學習科技來克服這個問題。
　　本研究希望建構一行動學習設計並且整合知識庫，使得知識學習的來源不再僅侷限於學習教材，更能包含整個組織的知識。另外也設計一搜尋機制希望藉此能有效率地執行行動搜尋。		zh_TW
dc.description.abstract (摘要) 　　In knowledge economy, the key factor of production is knowledge. Learning will be the best effective tool to increase the competitiveness in the knowledge-based economy. With the development of Information Technology, Electronic Learning (e-Learning) becomes important, indispensable in traditional business, and e-business. e-Learning with unique characteristics lowers training costs and makes organizational learning global. These benefits catch the attentions of the company to pursue e-Learning. However, the problem that e-Learning has to be Web-enabled (World Wide Web enabled) and Internet-based creates a technical and managerial barrier limits its development and lack the mobility. In our research, we aim to apply Mobile Technology with Learning Technology to overcome this problem.
　　Our research focuses on the design of a mobile learning (m-Learning) model that supports learning anywhere, anytime and any form. Beside, we develop an approach to integrate with knowledge repository. The learning scope will not be limited to instructional courseware. It includes organizational knowledge. The search assistant helps user to access relevant information with minimal effort and reduce the amount of information that needs to be transmitted.		en_US
dc.description.tableofcontents 謝辭
摘要
Abstract
TABLE OF CONTENTS-----I
LIST OF FIGURES-----III
LIST OF TABLES-----V
CHAPTER 1 INTRODUCTION-----1
　　1.1 Research Motivation-----1
　　1.2 Research Objectives-----2
　　1.3 Research Flow-----3
　　1.4 Thesis Outline-----4
CHAPTER 2 RELATED LITERATURE REVIEW-----5
　　2.1 Conventional Classroom Learning, e-Learning and m-Learning-----5
　　　　2.1.1 Conventional Classroom Learning-----5
　　　　2.1.2 e-Learning-----6
　　　　2.1.3 m-Learning-----8
　　　　2.1.4 Comparison and Contrast of c-Learning, e-Learning and m-Learning-----9
　　2.2 e-Learning Application Design-----12
　　　　2.2.1 Jenny System-----12
　　　　2.2.2 A multiagent-based Intelligent Instruction Agent-----13
　　　　2.2.3 Characteristics of Complete e-Learning Solution-----15
　　2.3 m-Learning Application Design-----17
　　　　2.3.1 Mobile Devices-----17
　　　　2.3.2 Personal Digital Assistant-----18
　　　　2.3.3 Handheld Learning Application Design-----21
　　　　2.3.4 Wireless Learning Application Design-----25
　　　　2.3.5 m-Learning Application Design-----28
　　2.4 Intelligent Search Technology-----30
　　　　2.4.1 Community Search Assistant-----30
　　　　2.4.2 A Learning Agent for Wireless News Access-----31
　　2.5 Knowledge Management-----33
　　　　2.5.1 Data, Information and Knowledge-----33
　　　　2.5.2 Knowledge Management-----35
　　　　2.5.3 Knowledge Management and Information Technology-----37
　　　　2.5.4 Knowledge Repository-----41
CHAPTER 3 AN M-LEARNING APPLICATION DESIGN WITH KNOWLEDGE REPOSITIORY-----42
　　3.1 Research Model-----42
　　3.2 Dimensions of Research Model-----43
　　3.3 Components of Research Model-----49
　　3.4 A Summary-----60
CHAPTER 4 AN IMPLEMENTATION-----62
　　4.1 Prototype System Architecture-----62
　　4.2 Prototype System Functions-----64
　　　　4.2.1 Online Functions-----64
　　　　4.2.2 Offline Functions-----65
　　4.3 Prototype System Presentation-----67
CHAPTER 5 DISCUSSION-----82
　　5.1 Convergences of m-Learning and Knowledge Repository-----82
　　5.2 Dual m-Learning Mode in Online and Offline-----82
　　5.3 Application of Mobile Database-----83
　　5.4 Research Limitation-----83
CHAPTER 6 CONCLUSIONS-----85
　　6.1 Concluding Remarks-----85
　　6.2 Future Research Directions-----85
REFERENCES-----86

LIST OF FIGURES
Figure 1.1 Research Process and Flow-----3
Figure 2.1 Telecommunication and computer technologies applied to e-Leaming-----7
Figure 2.2 IIA System Modules-----13
Figure 2.3 Three Major Mobile Computation Devices-----16
Figure 2.4 System Architecture of Mobile Phone Learning Assistant System-----25
Figure 2.5 System Architecture of Mobile Learning Information System-----28
Figure 2.6 Knowledge Conversion-----34
Figure 2.7 Knowledge Management Processes-----35
Figure 2.8 Technology Architecture of Knowledge Management-----37
Figure 2.9 Contemporary Information Systems Designed to Supporting KM-----38
Figure 3.1 Research Model-----41
Figure 3.2 Four Dimensions of Research Model-----44
Figure 3.3 Architecture of m-Leaming and Knowledge Repository Design-----48
Figure 3.4 Function Design of System Administration-----49
Figure 3.5 Function Design of Instruction Management-----51
Figure 3.6 Flow Design of Online Instruction-----52
Figure 3.7 Flow Design of Online Search-----53
Figure 3.8 Flow Design of Offline Instruction-----54
Figure 3.9 Function Design of Assessment-----56
Figure 3.10 Functional Flow Design of Knowledge Repository Interface-----57
Figure 4.1 Prototype System Architecture-----61
Figure 4.2 Prototype System Functions-----63
Figure 4.4 Architecture of RDA and Replication component-----65
Figure 4.5 Home Page of Prototype System-----66
Figure 4.6 Web Page of Course Category-----67
Figure 4.7 Web Page of XML Course-----68
Figure 4.8 Web Page of Subscribing Specific Material-----68
Figure 4.9 Web Page of Displaying Material of XML Course-----69
Figure 4.10 Web Page of Discussion-----69
Figure 4.11 Web Page of Posting Discussion-----70
Figure 4.12 Web Page of Displaying Reply-----70
Figure 4.13 Web Page of Search Function-----71
Figure 4.14 Web Page of Search Result-----72
Figure 4.15 Web Page of Advanced Search-----72
Figure 4.16 Web Page of Knowledge Repository Folder-----73
Figure 4.17 Web Page of Assessment Main Menu-----74
Figure 4.18 Web Page of Online Test Listing-----74
Figure 4.19 Web Page of Online Test-Questions Presentation-----75
Figure 4.20 Web Page of Online Test-Grading-----75
Figure 4.21 Web Page of Online Test Result-----76
Figure 4.22 Prototype System Home Page-----77
Figure 4.23 PDAApplication Menu-----78
Figure 4.24 Offline Learning Function-----79
Figure 4.25 Offline Record Query Function-----79
Figure 4.26 Offline Assessment Function-----80

LIST OF TABLES
Table 2.1 Comparison and Contrast of c-Leaming, e-Leaming and m-Leaming-----10
Table 2.2 Characteristics of Complete e-Leaming Solution-----15
Table 2.3 Comparisons of Three Mobile Computation Devices-----17
Table 2.4 Comparisons of Four PDA Operation Systems-----18
Table 2.5 Categories of KM Tools-----38
Table 2.6 Typical Office Automation Systems-----39
Table 3.1 Summary of m-Leaming Applications-----42
Table 3.2 Features of m-Leaming Implementation from Four Dimensions-----44
Table 3.3 Schema of Student Information-----49
Table 3.4 Schema of Instructor Information-----50
Table 3.5 Schema of Course Information-----50
Table 3.6 Schema of Course Registration-----50
Table 3.7 Schema of Courseware Information-----55
Table 3.8 Schema of Learning Activity-----55
Table 3.9 Schema of Article-----55
Table 3.10 Schema of Feedback-----55
Table 3.11 Schema of Test-----56
Table 3.12 Schema of Test Result-----56
Table 3.13 Schema of Test Result History-----56
Table 3.14 Dimensions of m-Leaming Application Design-----60
Table 4.1 Prototype System Configuration-----62		zh_TW
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#A2010000306en_US
dc.subject (關鍵詞) 行動學習zh_TW
dc.subject (關鍵詞) 知識庫zh_TW
dc.subject (關鍵詞) 個人數位助理zh_TW
dc.subject (關鍵詞) 行動搜尋zh_TW
dc.subject (關鍵詞) Mobile Learningen_US
dc.subject (關鍵詞) Knowledge Repositoryen_US
dc.subject (關鍵詞) Personal Digital Assistanten_US
dc.subject (關鍵詞) Mobile Searchen_US
dc.title (題名) 行動學習設計與知識庫zh_TW
dc.title (題名) An Exploratory Design of m-Learning with Knowledge Repositoryen_US
dc.type (資料類型) thesisen_US
dc.relation.reference (參考文獻) 中文參考文獻
1.丁惠民 (2000)，「開創企業智慧的知識管理系統」，電子化企業經理人報告， 第14期，頁12-19。
2.尤克強 (2001)，「知識管理與創新」，天下遠見，台北。
3.尤克熙 (2001)，「4大行動作業系統誰能勝出?」，資訊與電腦，第251期，頁45-51。
4.李宏偉 (2001)，「以XML技術與移動式資料庫於電子型錄之應用－以鋼鐵手冊為實例」，國立海洋大學系統工程暨造船學系碩士論文。
5.何錦堂 (2001)，「e-Learning與產業競爭力之提升」，第二屆工研院科技管理研討會論文集。
6.周書鴻 (2000)，「資訊科技在知識管理過程中所扮演的角色」，電子化企業經理人報告，第14期，頁40-44。
7.陳永昇、林珊予 (2001)，「一個網際網路行動電子化學習架構之研究與設計」，IICM，第4卷第3期，頁39-51。
8.陳永隆 (2001)，「知識管理系列III - 系統導入篇」，資訊策會教育訓練處，台北。
9.陳俊隆 (2000)，「一個以多代理人為基礎之智慧型教學代理人」，逢甲大學資訊工程研究所碩士論文。
10.郭承裕、楊淑慧、曾純智 (2001)，「科技產業線上(e-learning)導入之實務」， 第二屆工研院科技管理研討會論文集。
11.許涵雲 (2001)，「行動學習資訊系統－學生端網路學習伺服器與個人數位助理端之學習系統」，國立中央大學資訊工程研究所碩士論文。
12.歐陽順生 (2000)，「個人導向之線上教學環境之設計與實作」，國立台灣大學電機工程學研究所碩士論文。
13.蔡仁及 (2001)，「網路學習系統之手機端學習輔助系統」，國立中央大學資訊工程研究所碩士論文。
14.潘美連 (2001)，「應用於醫院查房之個人數位助理雛形系統」，國立陽明大學公共衛生研究所碩士論文。
15.廖肇弘 (2001)，「無線學習 商機無限? 」，資訊傳真周刊，第629期，頁72-75
16.顧文翔 (2000)，「營造廠建立經驗學習資料庫之研究-以捷運車站工程介面管理為例」，國立臺灣大學土木工程學研究所碩士論文。
English References
1.Billsus, Daniel, Michael J. Pazzani and James Chen (2000), “A Learning Agent for Wireless News Access,” In Proceedings of the 2000 International Conference on Intelligent User Interfaces, New Orleans, LA, USA.
2.Borghoff, Uwe and Remo Pareschi (1998), Information Technology for Knowledge Management, New York: Springer-Verlag Berlin Heidelberg.
3.Buchanan, George, Sarah Farrant, Matt Jones, Harold Timbleby, Gary Marsden and Michael Pazzani (2001), “Improving Mobile Internet Usability,” In Proceedings of the 10th International World Wide Web Conference on World Wide Web, Hong Kong, China.
4.Burger, C. and K. Rothermel (2001), “A Framework to Support Teaching in Distributed Systems.” ACM Journal of Educational Resources in Computing, 1(1), pp.1-13.
5.Danesh, Arman, Kori Inkpen, Felix Lau, Keith Shu and Kellogg Booth (2001), “GeneyTM: Designing a Collaborative Activity for the PalmTM Handheld Computer,” In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems 2001, Seattle, Washington, USA.
6.Davenport, Thomas H. and Laurence Prusak (1998), Working Knowledge: How Organizations Manage What They Know, Boston: Harvard Business School Press.
7.Glance, S. Natalie (2001), “Community Search Assistant,” In Proceedings on the International Conference on Intelligent User Interfaces 2001, Santa Fe, New Mexico, USA.
8.Jipping, J. Michael, Joshua Krikke, Sarah Dieter and Samantha Sandro (2001), “Using Handheld Computers in the Classroom: Laboratories and Collaboration on Handheld Machines,” In Proceedings of the thirty second SIGCSE Technical Symposium on Computer Science Education, Charlotte, NC, USA.
9.Laudon, Kenneth C. and Jane P. Laudon (2000), Management Information Systems: Organization and Technology in the Networked Enterprise — 6th ed., New Jersey: Prentice-Hall Inc.
10.Najjar, J. Lawrence, Chris Thompson and Jennifer J. Ockerman (1999), “Using a Wearable Computer for Continuous Learning and Support,” Mobile Networks and Applications, 4, pp.69-74.
11.Ubell, Robert (2000), “Engineers Turn to e-Learning,” IEEE Spectrum, 37(10), pp.59-63.
12.Rosenberg, Marc Jeffrey (2001), E-learning Strategies for Delivering Knowledge in the Digital Age, New York: McGraw-Hill.
13.Sharples, Mike (2000), “The Design of Personal Mobile Technologies for Lifelong Learning,” Computers & Education, 34, pp.177-193.
Internet References
1.知識管理 管理學習知識庫, http://www.cme.org.tw/know/
2.Microsoft SharePoint Technologies, http://www.microsoft.com/sharepoint/
3.Microsoft SQL Server CE, http://www.microsoft.com/sql/CE/		zh_TW