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題名 全球經理人才能之研究-以台灣個人電腦產業為例 作者 黃桂深 貢獻者 黃秉德
黃桂深日期 2002 上傳時間 9-May-2016 16:48:50 (UTC+8) 摘要 全球化是1990年代以來熱門的議題,許多公司開始進行全球性的拓展以尋求競爭優勢的來源,對許多企業而言,全球化的佈局現在已是生存的關鍵,因此正致力於理解關於全球觀及發展適任人才所牽涉的進程,此領域正是人力資源管理近年來開始必須破解的難題。企業全球化面臨的重大挑戰之一是,必須尋求適任的全球經理人/領導人,在商業的歷史中,從來沒有一個時刻對優秀全球經理人/領導人的需求如當前這般殷切,而究竟企業經理人應具備那些才能(competency),始能勝任全球化的企業競爭環境以提升成為全球經理人/領導人? 目前關於全球經理人的文獻大多處於概念性的階段,而國內文獻尚無以全球經理人與國際經理人(或稱外派經理人)在概念上有區分為基礎,而對全球經理人應具備的才能進行探討,因此本研究以探索性研究出發,以國際分工程度高的個人電腦產業為範圍,選擇全球運籌管理模式經驗領先地位的台灣企業,從其全球經理人的觀點來探討全球經理人才能。研究目的在於:(1)從國內資深全球經理人的觀點,對企業面臨全球化趨勢下全球經理人所需具備的才能做概念性探索,發展適用於台灣全球經理人的才能;(2)從國內資深全球經理人的才能養成歷程及其觀點,探討培養全球經理人的有效方法。 本研究利用開放式訪談進行資料蒐集,才能概念的建構方法,採用紮根理論中「開放性譯碼」的部份程序,並使用現有的McBer才能辭典做為譯碼參考,建構台灣資深全球經理人觀點之才能,研究成果分類為「成就和行動」、「幫助和服務他人」、「衝擊和影響」、「管理」、「認知」、「個人效能」、「跨文化/跨組織/跨功能」等七個群組;另外,從台灣現階段全球經理人能力養成經歷的特徵、其對培育未來全球經理人有效方法的觀點、及台灣電腦產業發展全球經理人面臨的議題等方面之分析結果,對發展台灣未來全球經理人的有效方法提出建議。 參考文獻 參考文獻 一、中文參考文獻 1. 工商時報(1998):〈全球運籌管理模式興起-電子業物流管理邁向新紀元〉。民國87年10月18日,No.15周報。 2. 工商時報(2000):〈推動全球運籌中心的機會與挑戰〉。民國89年9月26日,社論。 3. 工商時報(2000):〈陳水扁:因應入會須推動全球運籌中心〉。民國89年9月26日,第二版。 4. 中華徵信所出版部(1996):《國際貿易金融大辭典》。台北市:中華徵信所。 5. 林珍如(1999):《台灣資訊電子業國際營運之管控機制研究》。花蓮縣:國立東華大學國際企業研究所,碩士論文。 6. 尚榮安譯(2001):《個案研究》。台北市:弘智文化。(Yin, Robert K.著:Case Study Research.) 7. 徐宗國譯(1997):《質性研究概論》。台北市:巨流。(Strauss, Anselm and Corbin, Juliet著:Basics of Qualitative Research: Grounded Theory Procedures and Techniques.) 8. 財團法人資訊工業策進會(1999):〈個人電腦全球組裝及後勤趨勢分析〉。《中華民國八十七年資訊工業年鑑》。台北市:資策會。 9. 張君玫譯(2000):《解釋性互動論》。台北市:弘智文化。(Denzin, Norman K.著:Interpretive Interactionism.) 10. 楊瑪利(2000):〈全球獵人:行動2-跨國借將緊迫盯人〉。《天下雜誌》,2000年11月,234期,頁168-170。 11. 賴文福譯(2000):《民族誌學》。台北市:弘智文化。(Fetterman, Dacid M.著:Ethnography: Step by Step.) 二、英文參考文獻 1. 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國立政治大學
勞工研究所
87262009資料來源 http://thesis.lib.nccu.edu.tw/record/#A2010000227 資料類型 thesis dc.contributor.advisor 黃秉德 zh_TW dc.contributor.author (Authors) 黃桂深 zh_TW dc.creator (作者) 黃桂深 zh_TW dc.date (日期) 2002 en_US dc.date.accessioned 9-May-2016 16:48:50 (UTC+8) - dc.date.available 9-May-2016 16:48:50 (UTC+8) - dc.date.issued (上傳時間) 9-May-2016 16:48:50 (UTC+8) - dc.identifier (Other Identifiers) A2010000227 en_US dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/95671 - dc.description (描述) 碩士 zh_TW dc.description (描述) 國立政治大學 zh_TW dc.description (描述) 勞工研究所 zh_TW dc.description (描述) 87262009 zh_TW dc.description.abstract (摘要) 全球化是1990年代以來熱門的議題,許多公司開始進行全球性的拓展以尋求競爭優勢的來源,對許多企業而言,全球化的佈局現在已是生存的關鍵,因此正致力於理解關於全球觀及發展適任人才所牽涉的進程,此領域正是人力資源管理近年來開始必須破解的難題。企業全球化面臨的重大挑戰之一是,必須尋求適任的全球經理人/領導人,在商業的歷史中,從來沒有一個時刻對優秀全球經理人/領導人的需求如當前這般殷切,而究竟企業經理人應具備那些才能(competency),始能勝任全球化的企業競爭環境以提升成為全球經理人/領導人? 目前關於全球經理人的文獻大多處於概念性的階段,而國內文獻尚無以全球經理人與國際經理人(或稱外派經理人)在概念上有區分為基礎,而對全球經理人應具備的才能進行探討,因此本研究以探索性研究出發,以國際分工程度高的個人電腦產業為範圍,選擇全球運籌管理模式經驗領先地位的台灣企業,從其全球經理人的觀點來探討全球經理人才能。研究目的在於:(1)從國內資深全球經理人的觀點,對企業面臨全球化趨勢下全球經理人所需具備的才能做概念性探索,發展適用於台灣全球經理人的才能;(2)從國內資深全球經理人的才能養成歷程及其觀點,探討培養全球經理人的有效方法。 本研究利用開放式訪談進行資料蒐集,才能概念的建構方法,採用紮根理論中「開放性譯碼」的部份程序,並使用現有的McBer才能辭典做為譯碼參考,建構台灣資深全球經理人觀點之才能,研究成果分類為「成就和行動」、「幫助和服務他人」、「衝擊和影響」、「管理」、「認知」、「個人效能」、「跨文化/跨組織/跨功能」等七個群組;另外,從台灣現階段全球經理人能力養成經歷的特徵、其對培育未來全球經理人有效方法的觀點、及台灣電腦產業發展全球經理人面臨的議題等方面之分析結果,對發展台灣未來全球經理人的有效方法提出建議。 zh_TW dc.description.tableofcontents 謝辭 摘要-----I 目錄-----III 圖表目錄-----VI 第一章 緒論-----1 第一節 研究動機-----1 第二節 研究範圍、目的與問題-----3 第三節 名詞釋義-----4 第二章 文獻探討-----7 第一節 才能(competency)-----7 一、才能定義-----7 二、McBer才能辭典-----10 第二節 企業國際化階段與經理人所需才能之調整-----21 一、國內企業(domestic)階段-----21 二、國際企業(international)階段-----21 三、多國企業(multinational)階段-----22 四、全球企業(global)階段-----22 第三節 全球經理人才能-----25 一、管理者和領導者之區分-----25 二、全球經理人才能文獻回顧-----26 三、全球領導人才能文獻回顧-----35 四、小結-----42 第四節 發展全球經理人的人力資源管理措施-----45 一、國際經理人與全球經理人的成功決定因素-----45 二、北美及歐洲發展全球經理人的人力資源實務-----48 三、全球經理人才能探討在人力資源管理上的啟示-----50 第五節 個人電腦產業之全球運籌管理趨勢-----51 一、個人電腦產業全球運籌管理模式出現之環境面驅動因素-----52 二、全球運籌管理模式對產業分工的影響-----53 三、全球運籌管理模式對全方位跨國管理人才之迫切需求-----54 第六節 研究觀點之提出-----54 一、本章小結-----54 二、研究觀點之提出-----56 第三章 研究方法-----59 第一節 研究方法-----59 第二節 研究流程-----61 第三節 個案人物的選取-----62 第四節 才能概念建構方法-----63 第五節 訪談資料分析方法-----64 第六節 研究限制-----65 第四章 個案描述與個案才能概念建構-----67 第一節 A全球經理人-----69 一、A全球經理人個案描述-----69 二、A全球經理人觀點之才能-----70 第二節 B全球經理人-----73 一、B全球經理人個案描述-----73 二、B全球經理人觀點之才能-----73 第三節 C全球經理人-----77 一、C全球經理人個案描述-----77 二、C全球經理人觀點之才能-----78 第四節 D全球經理人-----84 一、D全球經理人個案描述-----84 二、D全球經理人觀點之才能-----84 第五節 E全球經理人-----88 一、E全球經理人個案描述-----88 二、E全球經理人觀點之才能-----89 第六節 F全球經理人-----92 一、F全球經理人個案描述-----92 二、F全球經理人觀點之才能-----92 第七節 G全球經理人-----97 一、G全球經理人個案描述-----97 二、G全球經理人觀點之才能-----98 第八節 H全球經理人-----102 一、H全球經理人個案描述-----102 二、H全球經理人觀點之才能-----103 第九節 I全球經理人-----109 一、I全球經理人個案描述-----109 二、I全球經理人觀點之才能-----110 第十節 J全球經理人-----116 一、J全球經理人個案描述-----116 二、J全球經理人觀點之才能-----117 第五章 個案訪談資料分析-----125 第一節 個案全球經理人觀點之才能分析-----125 一、個案全球經理人才能彙整與分析-----125 二、本研究全球經理人才能對照外派經理人與全球經理人的成功決定因素-----129 第二節 現階段台灣全球經理人能力養成經歷的特徵-----131 第三節 培養全球經理人的有效方法-個案人物觀點-----136 第四節 台灣個人電腦產業發展全球經理人面臨的議題-----143 一、以外派方式培養全球經理人的問題面面觀-----143 二、相關機制有待建立-----146 第六章 結論與建議-----147 第一節 本研究提出全球經理人才能-----147 一、本研究提出全球經理人才能-----147 二、本研究成果現階段之貢獻與應用之建議-----147 第二節 培養全球經理人的有效方法-----150 第三節 對後續研究之建議-----151 參考文獻-----153 圖表目錄 圖2-1 才能冰堡模型-----9 圖2-2 才能因果流動模型-----10 圖3-1 研究流程-----61 表2-1 McBer才能辭典包含項目-----19 表2-2 全球經理人與傳統國際經理人跨國技能比較-----24 表2-3 管理和領導的主要區別-----26 表2-4 三種全球經理人-----27 表2-5 取法全球性領導人物/全球經理人必備才能-----33 表2-6 全球經理人/全球領導人應具備才能各種觀點彙整表-----44 表2-7 外派經理人與全球經理人的成功決定因素-----47 表2-8 發展全球經理人之人力資源實務(北美及歐洲領先廠商做法)-----49 表3-1 受訪全球經理人目前職位-----62 表4-1 A全球經理人觀點之才能-----71 表4-2 B全球經理人觀點之才能-----74 表4-3 C全球經理人觀點之才能-----79 表4-4 D全球經理人觀點之才能-----85 表4-5 E全球經理人觀點之才能-----90 表4-6 F全球經理人觀點之才能-----93 表4-7 G全球經理人觀點之才能-----99 表4-8 H全球經理人觀點之才能-----104 表4-9 I全球經理人觀點之才能-----111 表4-10 J全球經理人觀點之才能-----118 表5-1 本研究個案人物與才能彙整表-----128 表5-2 本研究全球經理人才能對照外派經理人與全球經理人的成功決定因素-----129 表6-1 本研究提出全球經理人/領導人才能-----149 zh_TW dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#A2010000227 en_US dc.title (題名) 全球經理人才能之研究-以台灣個人電腦產業為例 zh_TW dc.type (資料類型) thesis en_US dc.relation.reference (參考文獻) 參考文獻 一、中文參考文獻 1. 工商時報(1998):〈全球運籌管理模式興起-電子業物流管理邁向新紀元〉。民國87年10月18日,No.15周報。 2. 工商時報(2000):〈推動全球運籌中心的機會與挑戰〉。民國89年9月26日,社論。 3. 工商時報(2000):〈陳水扁:因應入會須推動全球運籌中心〉。民國89年9月26日,第二版。 4. 中華徵信所出版部(1996):《國際貿易金融大辭典》。台北市:中華徵信所。 5. 林珍如(1999):《台灣資訊電子業國際營運之管控機制研究》。花蓮縣:國立東華大學國際企業研究所,碩士論文。 6. 尚榮安譯(2001):《個案研究》。台北市:弘智文化。(Yin, Robert K.著:Case Study Research.) 7. 徐宗國譯(1997):《質性研究概論》。台北市:巨流。(Strauss, Anselm and Corbin, Juliet著:Basics of Qualitative Research: Grounded Theory Procedures and Techniques.) 8. 財團法人資訊工業策進會(1999):〈個人電腦全球組裝及後勤趨勢分析〉。《中華民國八十七年資訊工業年鑑》。台北市:資策會。 9. 張君玫譯(2000):《解釋性互動論》。台北市:弘智文化。(Denzin, Norman K.著:Interpretive Interactionism.) 10. 楊瑪利(2000):〈全球獵人:行動2-跨國借將緊迫盯人〉。《天下雜誌》,2000年11月,234期,頁168-170。 11. 賴文福譯(2000):《民族誌學》。台北市:弘智文化。(Fetterman, Dacid M.著:Ethnography: Step by Step.) 二、英文參考文獻 1. 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