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題名 問題次序的訪答效應之初探
其他題名 An Exploratory Analysis of Response Effects in Question Order
作者 樓永堅
Lou, Yung-Chien
關鍵詞 訪答效應;問題次序;調查訪問;溝通型態;文化差異
response effect, question order, survey, communication style, cultural difference
日期 1999
上傳時間 25-Nov-2008 10:36:13 (UTC+8)
摘要 現代的經營管理往往依賴眾多的資訊來制訂重要決策,一般而言,資
     訊的來源常是藉由輯查訪問來取得。因此,調查訪問的良葵對於決策
     的晶質即有重大之影響。然而,謂查訪問結果的正確性不僅受到抽樣
     誤差的影響,更常因問卷中題臣灰摩(question order) 的不同,而導
     致答案的差異。但是,問題次序所產生之訪答效應(response effects)
     是否放諸四海而皆準,抑或是隨著不同文化而育差異?本研究即針對
     問題次序對民受訪者自害之影響進行了解,並與西方類似之研究比
     較,以進一步了解文化差異對輯查訪問之影響。結果顯示與西方研究
     結果一致的,特定的問題不會因其問題的次序而有任何不同的差異,
     而概括性的問題副會受到次序的影響。然而與西方研究結果不同的
     是,概括性的題目後問,則西方的受訪者會激除先前特定問題中的資
     訊,而國人則是加上的效應。此一結果說明國人之溝通型態應與西方
     有所差異,對於吾人在問卷設計及胞測應能提供助益。
Contemporary business management often relies on the market
     information to make crucial decisions. Therefore, the validity of
     data from survey has great impact on the quality of the decisions.
     However, the outcome of survey is not only influenced by the
     sampling errors, but also by the question order. It is well
     documented in the western literature about the question order
     effects on the subjects` responses. Whether this response effect is
     generalizable to other cultures has not gained sufficient attention
     in the literature. This study took an initial step to test the ques.
     tion order effect on the Taiwanese respondents` answers. The
     results indicated that consistent with the western research, the
     specific question was free from its placement but the general
     question was affected by the question sequence. N evertheless, the
     direction of the response effect was just opposite. Taiwanese
     respondents tend to include the specific information when answering
     a following general question, while the western respondents
     tend to subtract it. The differences in the response pattern
     could be attributed to the distinct communication style between
     cultures. The implication derived from this research could be
     beneficial to the questionnaire and survey implementation.
關聯 調查研究, (7), 35-58
資料類型 article
dc.creator (作者) 樓永堅zh_TW
dc.creator (作者) Lou, Yung-Chien-
dc.date (日期) 1999en_US
dc.date.accessioned 25-Nov-2008 10:36:13 (UTC+8)-
dc.date.available 25-Nov-2008 10:36:13 (UTC+8)-
dc.date.issued (上傳時間) 25-Nov-2008 10:36:13 (UTC+8)-
dc.identifier.uri (URI) https://nccur.lib.nccu.edu.tw/handle/140.119/10228-
dc.description.abstract (摘要) 現代的經營管理往往依賴眾多的資訊來制訂重要決策,一般而言,資
     訊的來源常是藉由輯查訪問來取得。因此,調查訪問的良葵對於決策
     的晶質即有重大之影響。然而,謂查訪問結果的正確性不僅受到抽樣
     誤差的影響,更常因問卷中題臣灰摩(question order) 的不同,而導
     致答案的差異。但是,問題次序所產生之訪答效應(response effects)
     是否放諸四海而皆準,抑或是隨著不同文化而育差異?本研究即針對
     問題次序對民受訪者自害之影響進行了解,並與西方類似之研究比
     較,以進一步了解文化差異對輯查訪問之影響。結果顯示與西方研究
     結果一致的,特定的問題不會因其問題的次序而有任何不同的差異,
     而概括性的問題副會受到次序的影響。然而與西方研究結果不同的
     是,概括性的題目後問,則西方的受訪者會激除先前特定問題中的資
     訊,而國人則是加上的效應。此一結果說明國人之溝通型態應與西方
     有所差異,對於吾人在問卷設計及胞測應能提供助益。
-
dc.description.abstract (摘要) Contemporary business management often relies on the market
     information to make crucial decisions. Therefore, the validity of
     data from survey has great impact on the quality of the decisions.
     However, the outcome of survey is not only influenced by the
     sampling errors, but also by the question order. It is well
     documented in the western literature about the question order
     effects on the subjects` responses. Whether this response effect is
     generalizable to other cultures has not gained sufficient attention
     in the literature. This study took an initial step to test the ques.
     tion order effect on the Taiwanese respondents` answers. The
     results indicated that consistent with the western research, the
     specific question was free from its placement but the general
     question was affected by the question sequence. N evertheless, the
     direction of the response effect was just opposite. Taiwanese
     respondents tend to include the specific information when answering
     a following general question, while the western respondents
     tend to subtract it. The differences in the response pattern
     could be attributed to the distinct communication style between
     cultures. The implication derived from this research could be
     beneficial to the questionnaire and survey implementation.
-
dc.format application/en_US
dc.language zh-TWen_US
dc.language en-USen_US
dc.language.iso en_US-
dc.relation (關聯) 調查研究, (7), 35-58en_US
dc.subject (關鍵詞) 訪答效應;問題次序;調查訪問;溝通型態;文化差異-
dc.subject (關鍵詞) response effect, question order, survey, communication style, cultural difference-
dc.title (題名) 問題次序的訪答效應之初探zh_TW
dc.title.alternative (其他題名) An Exploratory Analysis of Response Effects in Question Order-
dc.type (資料類型) articleen