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題名 新創社會企業成功關鍵要素研究 －以2015霍特獎得主個案為例
Understanding Key Success Factors for Starting Social Enterprises – A Case Study on IMPCT, the 2015 Hult Prize winner
作者 畢西盟
Billy, Simon
貢獻者 尚孝純
Shang, Shari
畢西盟
Billy, Simon
關鍵詞 社會企業
成功要素
個案研究
IMPCT
霍特獎
Social Enterprises
Success Factors
Case Study
IMPCT
Hult Prize
日期 2016
上傳時間 20-七月-2016 17:47:46 (UTC+8)
摘要 IMPCT, the 2015 Hult Prize winner, is a successful starting social enterprise. Primary and secondary data were collected and analyzed. The data analysis reveals that IMPCT’s success factors as a starting social enterprise are condensed in four clusters related to each other, influencing and influenced by an ever-changing macro-environment.
• Team’s success factors: teamwork, dedication, resilience.
• Social business model’s success factors: a holistic and sustainable long-term approach, making realistic assumptions, setting ambitious objectives and achieving them thanks to replicability, a resilient social business model.
• Network management’s success factors: having a praiseworthy purpose, honesty, integrity and sense of responsibilities, proactivity, friendliness, one-to-one communication.
• Social business development’s success factors: seizing opportunities timely, participating in a social business case competition and a social business accelerator, running a crowdfunding campaign, a convincing pitch, a global marketing strategy, implementing the project.
參考文獻 • Clinton, B. (2014). Call to Action. [online] Staging.hult.edu. Available at: http://staging.hult.edu/sitecore/shell/Applications///hult.ef-cdn.com/~/media/Hult%20Case%20Global%20Challenge/2015%20Hult%20Prize%20Challenge_Early%20Education%20for%20Children%20by%202020_PUBLISHED.pdf?db=master&la=en&vs=1&ts=20141220T0502402298 [Accessed 6 Jul. 2016].
• Yunus, M. and Jolis, A. (1999). Banker to the poor. New York: PublicAffairs.
• Fisher, W. (1997). DOING GOOD? The Politics and Antipolitics of NGO Practices. Annu. Rev. Anthropol., 26(1), pp.439-464.
• Bonini, S. and Emerson, J. (2005). Maximizing Blended Value – Building Beyond the Blended Value Map to Sustainable Investing, Philanthropy and Organizations. 1st ed. [ebook] Available at:
http://www.blendedvalue.org/wp-content/uploads/2004/02/pdf-max-blendedvalue.pdf [Accessed 21 Jun. 2016].
• Baumgartner, J. (2015). It`s All About Profit. [online] Creativejeffrey.com. Available at: http://www.creativejeffrey.com/creative/profit.php?topic=creative [Accessed 21 Jun. 2016].
• Levick, R. (2012). Corporate Social Responsibility for Profit. [online] Forbes.com. Available at:
http://www.forbes.com/sites/richardlevick/2012/01/11/corporate-social-responsibility-for-profit/#451e0f2b6da3 [Accessed 21 Jun. 2016].
• Europa.eu. (2011). European Commission - PRESS RELEASES - Press release - Corporate Social Responsibility: a new definition, a new agenda for action. [online] Available at: http://europa.eu/rapid/press-release_MEMO-11-730_en.htm [Accessed 21 Jun. 2016].
• Rodgers, B. (2013). Too Many Feelings and Not Enough Facts in CSR Strategy. [online] Forbes.com. Available at:
http://www.forbes.com/sites/brucerogers/2013/10/07/too-many-feelings-and-not-enough-facts-in-csr-strategy/#542e834e6e78 [Accessed 21 Jun. 2016].
• Emerson, J. (2000). The Nature of Returns: A Social Capital Markets Inquiry into Elements of Investment and The Blended Value Proposition. 1st ed. [ebook] Available at: http://www.blendedvalue.org/wp-content/uploads/2004/02/pdf-nature-of-returns.pdf [Accessed 21 Jun. 2016].
• Socialenterprisecanada.ca. (2016). What is a social enterprise? - Learn about your enterprise - Social Enterprise Canada. [online] Available at:
http://www.socialenterprisecanada.ca/learn/nav/whatisasocialenterprise.html [Accessed 21 Jun. 2016].
• Ec.europa.eu. (2016). Social economy in the EU - European Commission. [online] Available at: http://ec.europa.eu/growth/sectors/social-economy/index_en.htm [Accessed 21 Jun. 2016].
• Spreckley, F. (2015). Social Enterprise Brief.
• Bailey, L. and Bailey, L. (2013). Defining Sustainability: Triple Bottom Line. [online] New Leaf. Available at:
http://newleaf-llc.com/2013/07/defining-sustainability-triple-bottom-line/ [Accessed 16 Jul. 2016].
• Grameen Bank - Bank For Small Business. (2016). About Grameen Bank. [online] Available at: http://www.grameen-info.org/about-us/ [Accessed 21 Jun. 2016].
• Toms.com. (2016). The One for One Company | TOMS. [online] Available at: http://www.toms.com/ [Accessed 21 Jun. 2016].
• Poon, D. (2011). The Emergence and Development of Social Enterprise Sectors. 1st ed. [ebook] Available at:
http://repository.upenn.edu/cgi/viewcontent.cgi?article=1010&context=sire [Accessed 4 Jul. 2016].
• Drayton, B. (n.d.). Social entrepreneurs are not content just to give a fish or teach how to fish | Ashoka - USA. [online] Usa.ashoka.org. Available at: http://usa.ashoka.org/social-entrepreneurs-are-not-content-just-give-fish-or-teach-how-fish [Accessed 21 Jun. 2016].
• Elkington, J. (2008). Key Traits of Social Entrepreneurs. [video] Available at: https://www.youtube.com/watch?v=FV7wn77QLMc [Accessed 21 Jun. 2016].
• Emerson, J. (2003). THE BLENDED VALUE MAP: Tracking the Intersects and Opportunities of Economic, Social and Environmental Value Creation. [online] Available at: http://www.blendedvalue.org/wp-content/uploads/2004/02/pdf-bv-map.pdf.
• Douglas, S. (n.d.). Top Challenges Facing Social Entrepreneurs. [online] Yourbusiness.azcentral.com. Available at: http://yourbusiness.azcentral.com/top-challenges-facing-social-entrepreneurs-11115.html [Accessed 5 Jul. 2016].
• Field, A. (2015). What Gates Foundation`s $52M Investment Says About Social Enterprise Funding. [online] Forbes.com. Available at: http://www.forbes.com/sites/annefield/2015/03/14/what-gates-foundations-52m-investment-says-about-social-enterprise-funding/#6d40013b4680 [Accessed 21 Jun. 2016].
• Skoll.org. (2015). Skoll | Skoll Awards. [online] Available at: http://skoll.org/about/skoll-awards/ [Accessed 21 Jun. 2016].
• Ashoka.org. (2016). About Us | Ashoka - Innovators for the Public. [online] Available at: https://www.ashoka.org/about [Accessed 21 Jun. 2016].
• Hultprize.org. (2015). Hult Prize: start-up accelerator for social entrepreneurship. [online] Available at: http://www.hultprize.org/en/about/mission/ [Accessed 21 Jun. 2016].
• Help-nv10.qsrinternational.com. (n.d.). NVivo 10 for Windows Help. [online] Available at: http://help-nv10.qsrinternational.com/desktop/concepts/about_nodes.htm [Accessed 6 Jul. 2016].
Useful links
• IMPCT’s Indiegogo campaign page and video:
https://www.indiegogo.com/projects/impct-real-early-education-in-urban-slums#/
• 2015 Hult Prize Global Finals video:
http://livestream.com/accounts/5393629/2015awarddinner
• IMPCT’s website: https://impct.co/
• Juan Diego Prudot’s interview by Forbes Magazine:
http://www.forbes.com/sites/devinthorpe/2015/10/13/student-entrepreneurs-win-hult-prize-with-radical-early-childhood-education-model/#2cff881369b4
描述 碩士
國立政治大學
國際經營管理英語碩士學位學程(IMBA)
104933066
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0104933066
資料類型 thesis
dc.contributor.advisor 尚孝純zh_TW
dc.contributor.advisor Shang, Sharien_US
dc.contributor.author (作者) 畢西盟zh_TW
dc.contributor.author (作者) Billy, Simonen_US
dc.creator (作者) 畢西盟zh_TW
dc.creator (作者) Billy, Simonen_US
dc.date (日期) 2016en_US
dc.date.accessioned 20-七月-2016 17:47:46 (UTC+8)-
dc.date.available 20-七月-2016 17:47:46 (UTC+8)-
dc.date.issued (上傳時間) 20-七月-2016 17:47:46 (UTC+8)-
dc.identifier (其他 識別碼) G0104933066en_US
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/99387-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 國際經營管理英語碩士學位學程(IMBA)zh_TW
dc.description (描述) 104933066zh_TW
dc.description.abstract (摘要) IMPCT, the 2015 Hult Prize winner, is a successful starting social enterprise. Primary and secondary data were collected and analyzed. The data analysis reveals that IMPCT’s success factors as a starting social enterprise are condensed in four clusters related to each other, influencing and influenced by an ever-changing macro-environment.
• Team’s success factors: teamwork, dedication, resilience.
• Social business model’s success factors: a holistic and sustainable long-term approach, making realistic assumptions, setting ambitious objectives and achieving them thanks to replicability, a resilient social business model.
• Network management’s success factors: having a praiseworthy purpose, honesty, integrity and sense of responsibilities, proactivity, friendliness, one-to-one communication.
• Social business development’s success factors: seizing opportunities timely, participating in a social business case competition and a social business accelerator, running a crowdfunding campaign, a convincing pitch, a global marketing strategy, implementing the project.		en_US
dc.description.tableofcontents 1. Introduction 1
2. Background Information on Social Enterprises and the Hult Prize 2
2.1. Social Enterprises and Value Creation 2
2.1.1. Non-profit organizations mostly create social value 2
2.1.2. For-profit organizations mostly create economic value 2
2.1.3. Social enterprises create blended value 3
2.2. Definitions of Social Enterprises 4
2.3. Examples of Social Enterprises 6
2.4. Development of Social Enterprises 6
2.5. Who Social Entrepreneurs are 7
2.6. Challenges faced by Social Enterprises 8
2.7. Support Available for Social Entrepreneurs 9
2.8. Hult Prize 10
2.8.1. History, Mission and Overview 10
2.8.2. 2015 Competition Overview 10
3. Research Methodology 13
3.1. Secondary Data Collection 13
3.2. Primary Data Collection 13
3.2.1. Semi-structured Interviews 13
3.2.2. Open-ended Questionnaires 14
3.2.3. Panel Presentation 14
3.3. Data Analysis 15
4. The IMPCT Story 17
5. IMPCT Key Success Factors 38
5.1. Team’s Success Factors 38
5.1.1. Why is it a Success Factor? 38
5.1.2. Teamwork 39
5.1.3. Dedication 52
5.1.4. Resilience 62
5.2. IMPCT’s Social Business Model’s Success Factors 67
5.2.1. Why is it a Success Factor? 67
5.2.2. A Holistic and Sustainable Long-Term Approach 68
5.2.3. Making Realistic Assumptions 69
5.2.4. Setting Ambitious Objectives and Achieving them thanks to Replicability 71
5.2.5. A Resilient Social Business Model 73
5.3. Network’s Success Factors 74
5.3.1. Why is it a Success Factor? 74
5.3.2. Important Stakeholders 76
5.3.3. Having a Praiseworthy Purpose 77
5.3.4. Honesty, Integrity and Sense of Responsibilities 78
5.3.5. Proactivity 79
5.3.6. Friendliness 80
5.3.7. One-to-One Communication 81
5.4. Social Business Development’ Success Factors 82
5.4.1. Why is it a Success Factor? 82
5.4.2. Seizing Opportunities Timely 82
5.4.3. Participating in a Social Business Case Competition and a Social Business Accelerator 83
5.4.4. Running a Crowdfunding Campaign 86
5.4.5. A Convincing Pitch 91
5.4.6. A Global Marketing Strategy 97
5.4.7. Implementing the Project 97
6. Conclusion 102
References 106
Bibliography 106
Useful links 109
Appendix 110
Appendix A: In-person semi-structured interview guide 110
Appendix B: Phone semi-structured interview guide 112
Appendix C: Open-ended questionnaire guide 112		zh_TW
dc.format.extent 1160610 bytes-
dc.format.mimetype application/pdf-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0104933066en_US
dc.subject (關鍵詞) 社會企業zh_TW
dc.subject (關鍵詞) 成功要素zh_TW
dc.subject (關鍵詞) 個案研究zh_TW
dc.subject (關鍵詞) IMPCTzh_TW
dc.subject (關鍵詞) 霍特獎zh_TW
dc.subject (關鍵詞) Social Enterprisesen_US
dc.subject (關鍵詞) Success Factorsen_US
dc.subject (關鍵詞) Case Studyen_US
dc.subject (關鍵詞) IMPCTen_US
dc.subject (關鍵詞) Hult Prizeen_US
dc.title (題名) 新創社會企業成功關鍵要素研究 －以2015霍特獎得主個案為例zh_TW
dc.title (題名) Understanding Key Success Factors for Starting Social Enterprises – A Case Study on IMPCT, the 2015 Hult Prize winneren_US
dc.type (資料類型) thesisen_US
dc.relation.reference (參考文獻) • Clinton, B. (2014). Call to Action. [online] Staging.hult.edu. Available at: http://staging.hult.edu/sitecore/shell/Applications///hult.ef-cdn.com/~/media/Hult%20Case%20Global%20Challenge/2015%20Hult%20Prize%20Challenge_Early%20Education%20for%20Children%20by%202020_PUBLISHED.pdf?db=master&la=en&vs=1&ts=20141220T0502402298 [Accessed 6 Jul. 2016].
• Yunus, M. and Jolis, A. (1999). Banker to the poor. New York: PublicAffairs.
• Fisher, W. (1997). DOING GOOD? The Politics and Antipolitics of NGO Practices. Annu. Rev. Anthropol., 26(1), pp.439-464.
• Bonini, S. and Emerson, J. (2005). Maximizing Blended Value – Building Beyond the Blended Value Map to Sustainable Investing, Philanthropy and Organizations. 1st ed. [ebook] Available at:
http://www.blendedvalue.org/wp-content/uploads/2004/02/pdf-max-blendedvalue.pdf [Accessed 21 Jun. 2016].
• Baumgartner, J. (2015). It`s All About Profit. [online] Creativejeffrey.com. Available at: http://www.creativejeffrey.com/creative/profit.php?topic=creative [Accessed 21 Jun. 2016].
• Levick, R. (2012). Corporate Social Responsibility for Profit. [online] Forbes.com. Available at:
http://www.forbes.com/sites/richardlevick/2012/01/11/corporate-social-responsibility-for-profit/#451e0f2b6da3 [Accessed 21 Jun. 2016].
• Europa.eu. (2011). European Commission - PRESS RELEASES - Press release - Corporate Social Responsibility: a new definition, a new agenda for action. [online] Available at: http://europa.eu/rapid/press-release_MEMO-11-730_en.htm [Accessed 21 Jun. 2016].
• Rodgers, B. (2013). Too Many Feelings and Not Enough Facts in CSR Strategy. [online] Forbes.com. Available at:
http://www.forbes.com/sites/brucerogers/2013/10/07/too-many-feelings-and-not-enough-facts-in-csr-strategy/#542e834e6e78 [Accessed 21 Jun. 2016].
• Emerson, J. (2000). The Nature of Returns: A Social Capital Markets Inquiry into Elements of Investment and The Blended Value Proposition. 1st ed. [ebook] Available at: http://www.blendedvalue.org/wp-content/uploads/2004/02/pdf-nature-of-returns.pdf [Accessed 21 Jun. 2016].
• Socialenterprisecanada.ca. (2016). What is a social enterprise? - Learn about your enterprise - Social Enterprise Canada. [online] Available at:
http://www.socialenterprisecanada.ca/learn/nav/whatisasocialenterprise.html [Accessed 21 Jun. 2016].
• Ec.europa.eu. (2016). Social economy in the EU - European Commission. [online] Available at: http://ec.europa.eu/growth/sectors/social-economy/index_en.htm [Accessed 21 Jun. 2016].
• Spreckley, F. (2015). Social Enterprise Brief.
• Bailey, L. and Bailey, L. (2013). Defining Sustainability: Triple Bottom Line. [online] New Leaf. Available at:
http://newleaf-llc.com/2013/07/defining-sustainability-triple-bottom-line/ [Accessed 16 Jul. 2016].
• Grameen Bank - Bank For Small Business. (2016). About Grameen Bank. [online] Available at: http://www.grameen-info.org/about-us/ [Accessed 21 Jun. 2016].
• Toms.com. (2016). The One for One Company | TOMS. [online] Available at: http://www.toms.com/ [Accessed 21 Jun. 2016].
• Poon, D. (2011). The Emergence and Development of Social Enterprise Sectors. 1st ed. [ebook] Available at:
http://repository.upenn.edu/cgi/viewcontent.cgi?article=1010&context=sire [Accessed 4 Jul. 2016].
• Drayton, B. (n.d.). Social entrepreneurs are not content just to give a fish or teach how to fish | Ashoka - USA. [online] Usa.ashoka.org. Available at: http://usa.ashoka.org/social-entrepreneurs-are-not-content-just-give-fish-or-teach-how-fish [Accessed 21 Jun. 2016].
• Elkington, J. (2008). Key Traits of Social Entrepreneurs. [video] Available at: https://www.youtube.com/watch?v=FV7wn77QLMc [Accessed 21 Jun. 2016].
• Emerson, J. (2003). THE BLENDED VALUE MAP: Tracking the Intersects and Opportunities of Economic, Social and Environmental Value Creation. [online] Available at: http://www.blendedvalue.org/wp-content/uploads/2004/02/pdf-bv-map.pdf.
• Douglas, S. (n.d.). Top Challenges Facing Social Entrepreneurs. [online] Yourbusiness.azcentral.com. Available at: http://yourbusiness.azcentral.com/top-challenges-facing-social-entrepreneurs-11115.html [Accessed 5 Jul. 2016].
• Field, A. (2015). What Gates Foundation`s $52M Investment Says About Social Enterprise Funding. [online] Forbes.com. Available at: http://www.forbes.com/sites/annefield/2015/03/14/what-gates-foundations-52m-investment-says-about-social-enterprise-funding/#6d40013b4680 [Accessed 21 Jun. 2016].
• Skoll.org. (2015). Skoll | Skoll Awards. [online] Available at: http://skoll.org/about/skoll-awards/ [Accessed 21 Jun. 2016].
• Ashoka.org. (2016). About Us | Ashoka - Innovators for the Public. [online] Available at: https://www.ashoka.org/about [Accessed 21 Jun. 2016].
• Hultprize.org. (2015). Hult Prize: start-up accelerator for social entrepreneurship. [online] Available at: http://www.hultprize.org/en/about/mission/ [Accessed 21 Jun. 2016].
• Help-nv10.qsrinternational.com. (n.d.). NVivo 10 for Windows Help. [online] Available at: http://help-nv10.qsrinternational.com/desktop/concepts/about_nodes.htm [Accessed 6 Jul. 2016].
Useful links
• IMPCT’s Indiegogo campaign page and video:
https://www.indiegogo.com/projects/impct-real-early-education-in-urban-slums#/
• 2015 Hult Prize Global Finals video:
http://livestream.com/accounts/5393629/2015awarddinner
• IMPCT’s website: https://impct.co/
• Juan Diego Prudot’s interview by Forbes Magazine:
http://www.forbes.com/sites/devinthorpe/2015/10/13/student-entrepreneurs-win-hult-prize-with-radical-early-childhood-education-model/#2cff881369b4		zh_TW