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題名 Factors Influencing the Success of National Healthcare Services Information Systems: An Empirical Study in Taiwan
作者 洪為璽
Hung, Wei-Hsi;Chang, Li-Min;Lee, Mei-Hui
貢獻者 資管系
日期 2012-07
上傳時間 3-Nov-2016 14:42:44 (UTC+8)
摘要 By extending the updated D&M IS success model, this study examines the multi-dimensional aspects to identify influential factors and construct a suitable model for explaining NHSS success in Taiwan. Through the empirical results from the perspective of 1215 public healthcare workers, this study has arrived at several findings. First, eight salient factors were found which influenced NHSS success from the dimensions of user characteristics, organizational context, and system characteristics. Second, the factors of user experience, user training, information quality, service quality, and user satisfaction have a strong positive effect on system use, whereas user attitude and facilitating conditions have a significant and negative effect. Further, user attitude, user training, top management support, system quality, information quality, and service quality are also significantly correlated to user satisfaction. The results of this study can assist governments in other countries in developing more effective NHSS and better e-Government practices.
關聯 Journal of Global Information Management, 20(3), 84-108
資料類型 article
DOI http://dx.doi.org/10.4018/jgim.2012070104
dc.contributor 資管系
dc.creator (作者) 洪為璽zh_TW
dc.creator (作者) Hung, Wei-Hsi;Chang, Li-Min;Lee, Mei-Hui
dc.date (日期) 2012-07
dc.date.accessioned 3-Nov-2016 14:42:44 (UTC+8)-
dc.date.available 3-Nov-2016 14:42:44 (UTC+8)-
dc.date.issued (上傳時間) 3-Nov-2016 14:42:44 (UTC+8)-
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/103383-
dc.description.abstract (摘要) By extending the updated D&M IS success model, this study examines the multi-dimensional aspects to identify influential factors and construct a suitable model for explaining NHSS success in Taiwan. Through the empirical results from the perspective of 1215 public healthcare workers, this study has arrived at several findings. First, eight salient factors were found which influenced NHSS success from the dimensions of user characteristics, organizational context, and system characteristics. Second, the factors of user experience, user training, information quality, service quality, and user satisfaction have a strong positive effect on system use, whereas user attitude and facilitating conditions have a significant and negative effect. Further, user attitude, user training, top management support, system quality, information quality, and service quality are also significantly correlated to user satisfaction. The results of this study can assist governments in other countries in developing more effective NHSS and better e-Government practices.
dc.format.extent 614061 bytes-
dc.format.mimetype application/pdf-
dc.relation (關聯) Journal of Global Information Management, 20(3), 84-108
dc.title (題名) Factors Influencing the Success of National Healthcare Services Information Systems: An Empirical Study in Taiwan
dc.type (資料類型) article
dc.identifier.doi (DOI) 10.4018/jgim.2012070104
dc.doi.uri (DOI) http://dx.doi.org/10.4018/jgim.2012070104