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題名 全球品牌無廣告?星巴克在台北:高消費滿意度之見解
其他題名 Global Brands without Ads?-Starbucks in Taipei: Insights in High Level Customer Satisfaction
作者 林恩盈;Marilyn, Roberts
關鍵詞 生活風格;全球品牌;消費文化;消費滿意
Consumer culture;Customer satisfaction;Global branding;Lifestyle
日期 2007-07
上傳時間 14-Dec-2016 12:03:56 (UTC+8)
摘要 星巴克高品質咖啡吸引台北消費者並融入他們的生活風格,本研究以問卷調查法試圖探討消費滿意,生活風格與消費文化間的關係。研究結果發現:在星巴克洽談生意是高消費滿意者獨特的生活風格,且在星巴克的消費令他們感到與眾不同;相對於高消費滿意者,與朋友談天和感到文化氣質則為一般消費滿意作了註解。
Starbucks` high-quality coffee from different regions has attracted Taipei`s customers` and commingled with their lifestyles. The current study examines a survey of 400 Starbucks` consumers` level of satisfaction and the relationship of the brand to lifestyle. The findings suggest that conducting business at Starbucks is a unique lifestyle for highly satisfied customers and makes them feel distinctive. In contrast, two important prediction variables for general customer satisfaction are chatting with friends and feelings of sophistication.
關聯 廣告學研究, 28, 87-112
資料類型 article
dc.creator (作者) 林恩盈;Marilyn, Robertszh_TW
dc.date (日期) 2007-07
dc.date.accessioned 14-Dec-2016 12:03:56 (UTC+8)-
dc.date.available 14-Dec-2016 12:03:56 (UTC+8)-
dc.date.issued (上傳時間) 14-Dec-2016 12:03:56 (UTC+8)-
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/104847-
dc.description.abstract (摘要) 星巴克高品質咖啡吸引台北消費者並融入他們的生活風格,本研究以問卷調查法試圖探討消費滿意,生活風格與消費文化間的關係。研究結果發現:在星巴克洽談生意是高消費滿意者獨特的生活風格,且在星巴克的消費令他們感到與眾不同;相對於高消費滿意者,與朋友談天和感到文化氣質則為一般消費滿意作了註解。
dc.description.abstract (摘要) Starbucks` high-quality coffee from different regions has attracted Taipei`s customers` and commingled with their lifestyles. The current study examines a survey of 400 Starbucks` consumers` level of satisfaction and the relationship of the brand to lifestyle. The findings suggest that conducting business at Starbucks is a unique lifestyle for highly satisfied customers and makes them feel distinctive. In contrast, two important prediction variables for general customer satisfaction are chatting with friends and feelings of sophistication.
dc.format.extent 236682 bytes-
dc.format.mimetype application/pdf-
dc.relation (關聯) 廣告學研究, 28, 87-112
dc.subject (關鍵詞) 生活風格;全球品牌;消費文化;消費滿意
dc.subject (關鍵詞) Consumer culture;Customer satisfaction;Global branding;Lifestyle
dc.title (題名) 全球品牌無廣告?星巴克在台北:高消費滿意度之見解zh_TW
dc.title.alternative (其他題名) Global Brands without Ads?-Starbucks in Taipei: Insights in High Level Customer Satisfaction
dc.type (資料類型) article