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題名 品牌客戶對於供應商永續供應鏈管理之影響-以紡織成衣產業為例
The impact of customer pressure on suppliers` sustainable supply chain management
作者 孫鈴琇
Sun, Ling Hsiu
貢獻者 李易諭
Lee, Yih Yuh
孫鈴琇
Sun, Ling Hsiu
關鍵詞 永續供應鏈管理
紡織成衣產業
供應商管理
日期 2017
上傳時間 8-Feb-2017 16:51:51 (UTC+8)
摘要 面對全球永續議題熱潮，歷經2013年孟加拉成衣工廠事件以及綠色和平組織《Dirty Laundry》揭露知名品牌服飾含有有害化學物質等衝擊，時尚產業的永續話題再度被討論，各大品牌受到壓力也必須對整個供應鏈有所作為。本研究旨在探討永續能力是否為品牌客戶遴選供應商的關鍵因素，且面對品牌客戶為達成企業永續的理念，而要求其價值鏈上的供應商進行永續供應鏈改革的要求，品牌客戶採用什麼管理作法，且供應商如何因應，此壓力是否成為其實施永續供應鏈管理之主要因素。研究主要透過深度訪談台灣紡織成衣供應商和代表性小樣本結構性問卷的方式進行研究分析。研究結果指出品牌客戶針對永續能力要求的壓力強度因不同品牌客戶而異，但供應商主要為延續與品牌客戶的合作而進行永續供應鏈管理，然而，永續能力並非其遴選供應商的關鍵因素。實施永續供應鏈帶來之績效缺乏財務、產品面等實質效益，僅提升企業形象與和品牌客戶之信任，且供應商實施之困難點多考量投資成本問題，品牌客戶也鮮少提供有效的輔導與資源，不利於形成產業的永續風氣。仍有供應商因為投資永續管理能力，獲得新的市場機會，後續建議台灣紡織成衣供應商面對永續這波風潮與趨勢，不單用代工成本的思維，能夠從長遠的角度，思考其長期可能帶來的機會點去做策略規劃和實踐。
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2. Azadegan, A., Dooley, K. J., Carter, P. L., & Carter, J. R. (2008). Supplier innovativeness and the role of interorganizational learning in enhancing manufacturer capabilities. Journal of Supply Chain Management, 44(4), 14-35.
3. Baden, D. A., Harwood, I. A., & Woodward, D. G. (2009). The effect of buyer pressure on suppliers in SMEs to demonstrate CSR practices: an added incentive or counter productive?. European Management Journal, 27(6), 429-441.
4. Barberis, A. (1990). Strategies for technology–based competition and global marketing: the supplier`s view. International Journal of Technology Management, 5(1), 1-12.
5. Bensaou, M. (1999). Portfolios of buyer-supplier relationships. MIT Sloan Management Review, 40(4), 35.
6. Benton, W. C., & Maloni, M. (2005). The influence of power driven buyer/seller relationships on supply chain satisfaction. Journal of Operations Management, 23(1), 1-22.
7. Bitzer, V., Francken, M., & Glasbergen, P. (2008). Intersectoral partnerships for a sustainable coffee chain: Really addressing sustainability or just picking (coffee) cherries?. Global Environmental Change, 18(2), 271-284.
8. Bowen, F. E., Cousins, P. D., Lamming, R. C., & Farukt, A. C. (2001). The role of supply management capabilities in green supply. Production and operations management, 10(2), 174-189.
9. Bowen, H. R. (2013). Social responsibilities of the businessman. University of Iowa Press.
10. Carroll, A. B. (1979). A three-dimensional conceptual model of corporate performance. Academy of management review, 4(4), 497-505.
11. Carter, C. R., & Jennings, M. M. (2002). Social responsibility and supply chain relationships. Transportation Research Part E: Logistics and Transportation Review, 38(1), 37-52.
12. Carter, C. R., & Rogers, D. S. (2008). A framework of sustainable supply chain management: moving toward new theory. International journal of physical distribution & logistics management, 38(5), 360-387.
13. Ciliberti, F., Pontrandolfo, P., & Scozzi, B. (2008). Investigating corporate social responsibility in supply chains: a SME perspective. Journal of cleaner production, 16(15), 1579-1588.
14. Clemens, B., & Douglas, T. J. (2006). Does coercion drive firms to adopt ‘voluntary’green initiatives? Relationships among coercion, superior firm resources, and voluntary green initiatives. Journal of Business Research, 59(4), 483-491.
15. Da Villa, F., & Panizzolo, R. (1996). Buyer-subcontractor relationships in the Italian clothing industry: an interpretive framework. International Journal of operations & production management, 16(7), 38-61.
16. Davis, K. (1973). The case for and against business assumption of social responsibilities. Academy of Management journal, 16(2), 312-322.
17. Delmas, M., & Montiel, I. (2009). Greening the supply chain: when is customer pressure effective?. Journal of Economics & Management Strategy, 18(1), 171-201.
18. de Sousa Jabbour, A. B. L., Jabbour, C. J. C., Latan, H., Teixeira, A. A., & de Oliveira, J. H. C. (2014). Quality management, environmental management maturity, green supply chain practices and green performance of Brazilian companies with ISO 14001 certification: Direct and indirect effects. Transportation Research Part E: Logistics and Transportation Review, 67, 39-51.
19. De Toni, A., Nassimbeni, G., & Tonchia, S. (1994). New trends in the supply environment. Logistics Information Management, 7(4), 41-50.
20. Elkington, J. (1997). Cannibals with forks. The triple bottom line of 21st century.
21. Elkington, J. (2004). Enter the triple bottom line. The triple bottom line: Does it all add up, 11(12), 1-16.
22. Foerstl, K., Azadegan, A., Leppelt, T., & Hartmann, E. (2015). Drivers of supplier sustainability: Moving beyond compliance to commitment. Journal of Supply Chain Management, 51(1), 67-92.
23. Fogg, M. (2006). Managing Purchasing and Supply Relationships. Chartered Institute of Purchasing and Supply.
24. Freeman, R. E. (2010). Strategic management: A stakeholder approach. Cambridge University Press.
25. Friedman, M. (1962). Capitalism and freedom. Chicago: University of Chicago Press.
26. Goel, P. (2010). Triple Bottom Line Reporting: An Analytical Approach for Corporate Sustainability. Journal of Finance, Accounting & Management, 1(1), 27-42.
27. Green, K., Morton, B., & New, S. (1996). Purchasing and environmental management: interactions, policies and opportunities. Business Strategy and the Environment, 5(3), 188-197.
28. Gundlach, G. T., & Cadotte, E. R. (1994). Exchange interdependence and interfirm interaction: Research in a simulated channel setting. Journal of Marketing Research, 516-532.
29. Gundlach, G. T., Achrol, R. S., & Mentzer, J. T. (1995). The structure of commitment in exchange. The Journal of Marketing, 78-92.
30. Hakansson, H. (1982). International marketing and purchasing of international goods.
31. Ho, W., Xu, X., & Dey, P. K. (2010). Multi-criteria decision making approaches for supplier evaluation and selection: A literature review. European Journal of Operational Research, 202(1), 16-24.
32. Hoyt, J., & Huq, F. (2000). From arms-length to collaborative relationships in the supply chain: An evolutionary process. International Journal of Physical Distribution & Logistics Management, 30(9), 750-764.
33. Hsu, C. C., Choon Tan, K., Hanim Mohamad Zailani, S., & Jayaraman, V. (2013). Supply chain drivers that foster the development of green initiatives in an emerging economy. International Journal of Operations & Production Management, 33(6), 656-688.
34. Kearney, A. (2009). “Green” winners: The performance of sustainability-focused organizations during the financial crisis.
35. Lambert, D. M., Cooper, M. C., & Pagh, J. D. (1998). Supply chain management: implementation issues and research opportunities. The international journal of logistics management, 9(2), 1-20.
36. Lambert, D. M., & Cooper, M. C. (2000). Issues in supply chain management. Industrial marketing management, 29(1), 65-83.
37. Lamming, R., & Hampson, J. (1996). The environment as a supply chain management issue. British journal of Management, 7(s1), S45-S62.
38. Lee, S. Y. (2008). Drivers for the participation of small and medium-sized suppliers in green supply chain initiatives. Supply Chain Management: An International Journal, 13(3), 185-198.
39. Marshall, D., & McCarthy, L. (2013). Impact of customer sustainability pressure on the relationship between social supply chain sustainability practices and outcomes. In 24th POMS Annual Conference, Denver, May(pp. 3-6).
40. Mohr, J., & Spekman, R. (1994). Characteristics of partnership success: partnership attributes, communication behavior, and conflict resolution techniques. Strategic management journal, 15(2), 135-152.
41. Monden, Y. (1983). Toyota production system: practical approach to production management. Engineering & Management Press.
42. Montiel, I. (2008). Corporate social responsibility and corporate sustainability separate pasts, common futures. Organization & Environment, 21(3), 245-269.
43. O`Keeffe, M. (1998). Establishing supply chain partnerships: lessons from Australian agribusiness. Supply Chain Management: An International Journal, 3(1), 5-9.
44. Porter, M. E. (1985). Competitive Advantage Free Press. New York.
45. Rao, P., & Holt, D. (2005). Do green supply chains lead to competitiveness and economic performance?. International journal of operations & production management, 25(9), 898-916.
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53. Srivastava, S. K. (2007). Green supply‐chain management: a state‐of‐the‐art literature review. International journal of management reviews, 9(1), 53-80.
54. UNEP, F. (2010). Translating ESG into Sustainable Business Value—Key Insights for Companies and Investors.
55. Vachon, S., & Klassen, R. D. (2006). Extending green practices across the supply chain: the impact of upstream and downstream integration. International Journal of Operations & Production Management, 26(7), 795-821.
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58. Walker, H., Di Sisto, L., & McBain, D. (2008). Drivers and barriers to environmental supply chain management practices: Lessons from the public and private sectors. Journal of purchasing and supply management, 14(1), 69-85.
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60. Wilson, D. T., & Moller, K. E. (1988). Buyer-seller relationships: alternative conceptualizations. In IMP Conference (4th) (Vol. 4). IMP.
61. World Commission on Environment and Development. (1987). Our common future. Oxford: Oxford University Press.
62. Wycherley, I. (1999). Greening supply chains: the case of the Body Shop International. Business Strategy and the Environment, 8(2), 120.
63. Zhu, Q., & Cote, R. P. (2004). Integrating green supply chain management into an embryonic eco-industrial development: a case study of the Guitang Group. Journal of Cleaner Production, 12(8), 1025-1035.
64. Zutshi, A., & Sohal, A. S. (2004). Adoption and maintenance of environmental management systems: critical success factors. Management of Environmental Quality: An International Journal, 15(4), 399-419.
描述 碩士
國立政治大學
企業管理研究所(MBA學位學程)
103363094
資料來源 http://thesis.lib.nccu.edu.tw/record/#G1033630941
資料類型 thesis
dc.contributor.advisor 李易諭zh_TW
dc.contributor.advisor Lee, Yih Yuhen_US
dc.contributor.author (Authors) 孫鈴琇zh_TW
dc.contributor.author (Authors) Sun, Ling Hsiuen_US
dc.creator (作者) 孫鈴琇zh_TW
dc.creator (作者) Sun, Ling Hsiuen_US
dc.date (日期) 2017en_US
dc.date.accessioned 8-Feb-2017 16:51:51 (UTC+8)-
dc.date.available 8-Feb-2017 16:51:51 (UTC+8)-
dc.date.issued (上傳時間) 8-Feb-2017 16:51:51 (UTC+8)-
dc.identifier (Other Identifiers) G1033630941en_US
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/106482-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 企業管理研究所(MBA學位學程)zh_TW
dc.description (描述) 103363094zh_TW
dc.description.abstract (摘要) 面對全球永續議題熱潮，歷經2013年孟加拉成衣工廠事件以及綠色和平組織《Dirty Laundry》揭露知名品牌服飾含有有害化學物質等衝擊，時尚產業的永續話題再度被討論，各大品牌受到壓力也必須對整個供應鏈有所作為。本研究旨在探討永續能力是否為品牌客戶遴選供應商的關鍵因素，且面對品牌客戶為達成企業永續的理念，而要求其價值鏈上的供應商進行永續供應鏈改革的要求，品牌客戶採用什麼管理作法，且供應商如何因應，此壓力是否成為其實施永續供應鏈管理之主要因素。研究主要透過深度訪談台灣紡織成衣供應商和代表性小樣本結構性問卷的方式進行研究分析。研究結果指出品牌客戶針對永續能力要求的壓力強度因不同品牌客戶而異，但供應商主要為延續與品牌客戶的合作而進行永續供應鏈管理，然而，永續能力並非其遴選供應商的關鍵因素。實施永續供應鏈帶來之績效缺乏財務、產品面等實質效益，僅提升企業形象與和品牌客戶之信任，且供應商實施之困難點多考量投資成本問題，品牌客戶也鮮少提供有效的輔導與資源，不利於形成產業的永續風氣。仍有供應商因為投資永續管理能力，獲得新的市場機會，後續建議台灣紡織成衣供應商面對永續這波風潮與趨勢，不單用代工成本的思維，能夠從長遠的角度，思考其長期可能帶來的機會點去做策略規劃和實踐。zh_TW
dc.description.tableofcontents 第一章 緒論 1
第一節 研究背景與動機 1
第二節 研究目的與研究問題 3
第三節 研究流程 4
第二章 文獻探討 5
第一節 企業永續 5
第二節 永續供應鏈管理 8
第三節 供應商關係管理 14
第三章 研究方法 19
第一節 研究架構 19
第二節 研究方法 20
第三節 研究對象 21
第四節 研究設計 25
第四章 紡織成衣產業分析 31
第一節 紡織成衣產業簡介 31
第二節 紡織成衣產業的永續供應鏈管理 36
第五章 研究分析與討論 43
第一節 樣本分析 43
第二節 品牌客戶針對永續供應鏈的要求 46
第三節 供應商的永續供應鏈管理與績效 48
第六章 結論與建議 54
第一節 結論 54
第二節 研究建議 55
第三節 研究限制 56
參考文獻 57
附錄：N公司訪談紀錄 64
附錄：M公司訪談紀錄 68
附錄：結構性問卷 71		zh_TW
dc.format.extent 2593474 bytes-
dc.format.mimetype application/pdf-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G1033630941en_US
dc.subject (關鍵詞) 永續供應鏈管理zh_TW
dc.subject (關鍵詞) 紡織成衣產業zh_TW
dc.subject (關鍵詞) 供應商管理zh_TW
dc.title (題名) 品牌客戶對於供應商永續供應鏈管理之影響-以紡織成衣產業為例zh_TW
dc.title (題名) The impact of customer pressure on suppliers` sustainable supply chain managementen_US
dc.type (資料類型) thesisen_US
dc.relation.reference (參考文獻) 1. Anderson, J. C., & Narus, J. A. (1990). A model of distributor firm and manufacturer firm working partnerships. the Journal of Marketing, 42-58.
2. Azadegan, A., Dooley, K. J., Carter, P. L., & Carter, J. R. (2008). Supplier innovativeness and the role of interorganizational learning in enhancing manufacturer capabilities. Journal of Supply Chain Management, 44(4), 14-35.
3. Baden, D. A., Harwood, I. A., & Woodward, D. G. (2009). The effect of buyer pressure on suppliers in SMEs to demonstrate CSR practices: an added incentive or counter productive?. European Management Journal, 27(6), 429-441.
4. Barberis, A. (1990). Strategies for technology–based competition and global marketing: the supplier`s view. International Journal of Technology Management, 5(1), 1-12.
5. Bensaou, M. (1999). Portfolios of buyer-supplier relationships. MIT Sloan Management Review, 40(4), 35.
6. Benton, W. C., & Maloni, M. (2005). The influence of power driven buyer/seller relationships on supply chain satisfaction. Journal of Operations Management, 23(1), 1-22.
7. Bitzer, V., Francken, M., & Glasbergen, P. (2008). Intersectoral partnerships for a sustainable coffee chain: Really addressing sustainability or just picking (coffee) cherries?. Global Environmental Change, 18(2), 271-284.
8. Bowen, F. E., Cousins, P. D., Lamming, R. C., & Farukt, A. C. (2001). The role of supply management capabilities in green supply. Production and operations management, 10(2), 174-189.
9. Bowen, H. R. (2013). Social responsibilities of the businessman. University of Iowa Press.
10. Carroll, A. B. (1979). A three-dimensional conceptual model of corporate performance. Academy of management review, 4(4), 497-505.
11. Carter, C. R., & Jennings, M. M. (2002). Social responsibility and supply chain relationships. Transportation Research Part E: Logistics and Transportation Review, 38(1), 37-52.
12. Carter, C. R., & Rogers, D. S. (2008). A framework of sustainable supply chain management: moving toward new theory. International journal of physical distribution & logistics management, 38(5), 360-387.
13. Ciliberti, F., Pontrandolfo, P., & Scozzi, B. (2008). Investigating corporate social responsibility in supply chains: a SME perspective. Journal of cleaner production, 16(15), 1579-1588.
14. Clemens, B., & Douglas, T. J. (2006). Does coercion drive firms to adopt ‘voluntary’green initiatives? Relationships among coercion, superior firm resources, and voluntary green initiatives. Journal of Business Research, 59(4), 483-491.
15. Da Villa, F., & Panizzolo, R. (1996). Buyer-subcontractor relationships in the Italian clothing industry: an interpretive framework. International Journal of operations & production management, 16(7), 38-61.
16. Davis, K. (1973). The case for and against business assumption of social responsibilities. Academy of Management journal, 16(2), 312-322.
17. Delmas, M., & Montiel, I. (2009). Greening the supply chain: when is customer pressure effective?. Journal of Economics & Management Strategy, 18(1), 171-201.
18. de Sousa Jabbour, A. B. L., Jabbour, C. J. C., Latan, H., Teixeira, A. A., & de Oliveira, J. H. C. (2014). Quality management, environmental management maturity, green supply chain practices and green performance of Brazilian companies with ISO 14001 certification: Direct and indirect effects. Transportation Research Part E: Logistics and Transportation Review, 67, 39-51.
19. De Toni, A., Nassimbeni, G., & Tonchia, S. (1994). New trends in the supply environment. Logistics Information Management, 7(4), 41-50.
20. Elkington, J. (1997). Cannibals with forks. The triple bottom line of 21st century.
21. Elkington, J. (2004). Enter the triple bottom line. The triple bottom line: Does it all add up, 11(12), 1-16.
22. Foerstl, K., Azadegan, A., Leppelt, T., & Hartmann, E. (2015). Drivers of supplier sustainability: Moving beyond compliance to commitment. Journal of Supply Chain Management, 51(1), 67-92.
23. Fogg, M. (2006). Managing Purchasing and Supply Relationships. Chartered Institute of Purchasing and Supply.
24. Freeman, R. E. (2010). Strategic management: A stakeholder approach. Cambridge University Press.
25. Friedman, M. (1962). Capitalism and freedom. Chicago: University of Chicago Press.
26. Goel, P. (2010). Triple Bottom Line Reporting: An Analytical Approach for Corporate Sustainability. Journal of Finance, Accounting & Management, 1(1), 27-42.
27. Green, K., Morton, B., & New, S. (1996). Purchasing and environmental management: interactions, policies and opportunities. Business Strategy and the Environment, 5(3), 188-197.
28. Gundlach, G. T., & Cadotte, E. R. (1994). Exchange interdependence and interfirm interaction: Research in a simulated channel setting. Journal of Marketing Research, 516-532.
29. Gundlach, G. T., Achrol, R. S., & Mentzer, J. T. (1995). The structure of commitment in exchange. The Journal of Marketing, 78-92.
30. Hakansson, H. (1982). International marketing and purchasing of international goods.
31. Ho, W., Xu, X., & Dey, P. K. (2010). Multi-criteria decision making approaches for supplier evaluation and selection: A literature review. European Journal of Operational Research, 202(1), 16-24.
32. Hoyt, J., & Huq, F. (2000). From arms-length to collaborative relationships in the supply chain: An evolutionary process. International Journal of Physical Distribution & Logistics Management, 30(9), 750-764.
33. Hsu, C. C., Choon Tan, K., Hanim Mohamad Zailani, S., & Jayaraman, V. (2013). Supply chain drivers that foster the development of green initiatives in an emerging economy. International Journal of Operations & Production Management, 33(6), 656-688.
34. Kearney, A. (2009). “Green” winners: The performance of sustainability-focused organizations during the financial crisis.
35. Lambert, D. M., Cooper, M. C., & Pagh, J. D. (1998). Supply chain management: implementation issues and research opportunities. The international journal of logistics management, 9(2), 1-20.
36. Lambert, D. M., & Cooper, M. C. (2000). Issues in supply chain management. Industrial marketing management, 29(1), 65-83.
37. Lamming, R., & Hampson, J. (1996). The environment as a supply chain management issue. British journal of Management, 7(s1), S45-S62.
38. Lee, S. Y. (2008). Drivers for the participation of small and medium-sized suppliers in green supply chain initiatives. Supply Chain Management: An International Journal, 13(3), 185-198.
39. Marshall, D., & McCarthy, L. (2013). Impact of customer sustainability pressure on the relationship between social supply chain sustainability practices and outcomes. In 24th POMS Annual Conference, Denver, May(pp. 3-6).
40. Mohr, J., & Spekman, R. (1994). Characteristics of partnership success: partnership attributes, communication behavior, and conflict resolution techniques. Strategic management journal, 15(2), 135-152.
41. Monden, Y. (1983). Toyota production system: practical approach to production management. Engineering & Management Press.
42. Montiel, I. (2008). Corporate social responsibility and corporate sustainability separate pasts, common futures. Organization & Environment, 21(3), 245-269.
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