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題名 我國科技圖書館的服務與館員能力之研究
A study on services and librarian competency for science and technology libraries in Taiwan
作者 林蔚婷
Lin, Wei-Ting
貢獻者 王梅玲
Wang, Mei-Ling
林蔚婷
Lin, Wei-Ting
關鍵詞 科技圖書館
科技圖書館服務
科技圖書館員
專業能力
Science and technology libraries
Science and technology library service
Science and technology librarian
Competency
日期 2017
上傳時間 1-Mar-2017 17:10:21 (UTC+8)
摘要 科學技術的環境被不斷擴張與變化的資訊資源、資訊產品與資訊服務給淹沒，電子與資訊科技的新知識年年呈倍數成長，在科技圖書館成為主要的日常工作與新的工作形態。早從1960年代美國提出專門資訊中心的概念，1970年代資訊中心與圖書館之間有模糊的趨勢，至2001年我國2000大企業中有24%設資訊中心或圖書館。探究科技圖書館的服務與館員能力，了解科技圖書館對母機構的協助，以利企業機構設置科技圖書館。
本研究的研究目的有三點：（一）探討數位時代科技圖書館的意涵、功能與特色。（二）探討我國科技圖書館的服務、工作任務與館員角色。（三）針對科技圖書館員的工作任務，探討我國科技圖書館員需要的能力。
為獲得研究結果，本研究透過文獻探討建構科技圖書館員角色與能力指標清單草案，利用深度訪談搜集科技圖書館員的意見與修正能力指標草案，具體建構出科技圖書館員之六項能力領域、46項能力指標。並獲得以下結論：（一）數位時代科技圖書館之意涵已由傳統圖書館轉變為資訊服務中心。（二）數位時代科技圖書館的功能轉變為提供科技機構的使用者可以隨時檢索取用科技資訊與服務。（三）數位時代科技圖書館的服務特色以加強資訊服務與參考服務的深度與廣度為主。（四）數位時代科技圖書館員角色以資訊管理者、傳播溝通者和知識中介者最受認同。
針對所獲得的研究結果，本研究提出以下幾點建議：（一）本研究建構之科技圖書館員能力清單建議應用在科技圖書館工作能力參考與教育訓練上。（二）科技圖書館員在工作之餘加強外語能力，可再進修科技學科背景領域的碩士學位以增強相關知識。（三）科技圖書館員遭遇人力與時間不足的困難，希望能受到母機構重視科技圖書館以增聘館員。對於未來的研究建議，可進一步研究科技圖書館員的課程設計，針對科技圖書館功能與服務，對科技圖書館之使用者進行滿意度調查，了解使用者對科技圖書館各面向之期望與看法，改善科技圖書館並邁向更好地發展。
The environment of science and technology is drowned constantly expanding and changing information resources, information product and information services. Electronics and information technology has grown exponentially, become the main daily work and new form of work in science and technology libraries. As early as 1960s, the United States put forward the concept of specialized information centers. In the 1970s, there was a vague trend between information centers and libraries. By 2001, 24% of Taiwan`s 2000 large enterprises had information centers or libraries. To explore the science and technology library services and librarians competency to comprehend the science and technology library to the parent organization of assistance to facilitate enterprises to establish science and technology library.
There are three purposes in this study: a) Understanding the meaning, function and character of science and technology library in digital era. b) Understanding the services, work task and librarian role of science and technology libraries in Taiwan. c) According to the work task of science and technology librarians, discuss the competency of science and technology librarians.
In order to obtain the research results, this study has formed the literature review to construct the draft of science and technology librarians’ role and competency indicators list, depth interview to collect the view of science and technology librarians and to attain the revision of competency indicators list. Finally constructs six ability area and 46 competency indicators of science and technology librarians. The results are as follows: a) In digital era, science and technology library has changed from traditional library to information service center. b) In digital era, function of science and technology library has changed to provide users of technology institutions can always access to technical information and services. c) Science and technology library services in digital era is characterized by strengthening the information services and reference services, in the depth and breadth. d) Science and technology librarians’ role in digital era is information managers, communication propagators and knowledge mediators are most recognized by interviewee.
In accordance with the study results, this study also proposed several suggestions as following: a) Listing science and technology librarian’s competency indicators advice can be applied to science and technology library work and as work reference with education and training. b) Science and technology librarians can strengthen their foreign language proficiency after work. c) Science and technology librarians encounter difficulties in labor power and timeless, hoping to be the mother institution to attention importance and to have more human resources. d) For the future research proposal, it can further study the curriculum design of science and technology librarians, aiming at the function and service of science and technology libraries, surveying the users of science and technology libraries to understanding their expectation and view, improving science and technology libraries and move towards better development.
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描述 碩士
國立政治大學
圖書資訊與檔案學研究所
103155002
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0103155002
資料類型 thesis
dc.contributor.advisor 王梅玲zh_TW
dc.contributor.advisor Wang, Mei-Lingen_US
dc.contributor.author (Authors) 林蔚婷zh_TW
dc.contributor.author (Authors) Lin, Wei-Tingen_US
dc.creator (作者) 林蔚婷zh_TW
dc.creator (作者) Lin, Wei-Tingen_US
dc.date (日期) 2017en_US
dc.date.accessioned 1-Mar-2017 17:10:21 (UTC+8)-
dc.date.available 1-Mar-2017 17:10:21 (UTC+8)-
dc.date.issued (上傳時間) 1-Mar-2017 17:10:21 (UTC+8)-
dc.identifier (Other Identifiers) G0103155002en_US
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/106863-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 圖書資訊與檔案學研究所zh_TW
dc.description (描述) 103155002zh_TW
dc.description.abstract (摘要) 科學技術的環境被不斷擴張與變化的資訊資源、資訊產品與資訊服務給淹沒，電子與資訊科技的新知識年年呈倍數成長，在科技圖書館成為主要的日常工作與新的工作形態。早從1960年代美國提出專門資訊中心的概念，1970年代資訊中心與圖書館之間有模糊的趨勢，至2001年我國2000大企業中有24%設資訊中心或圖書館。探究科技圖書館的服務與館員能力，了解科技圖書館對母機構的協助，以利企業機構設置科技圖書館。
本研究的研究目的有三點：（一）探討數位時代科技圖書館的意涵、功能與特色。（二）探討我國科技圖書館的服務、工作任務與館員角色。（三）針對科技圖書館員的工作任務，探討我國科技圖書館員需要的能力。
為獲得研究結果，本研究透過文獻探討建構科技圖書館員角色與能力指標清單草案，利用深度訪談搜集科技圖書館員的意見與修正能力指標草案，具體建構出科技圖書館員之六項能力領域、46項能力指標。並獲得以下結論：（一）數位時代科技圖書館之意涵已由傳統圖書館轉變為資訊服務中心。（二）數位時代科技圖書館的功能轉變為提供科技機構的使用者可以隨時檢索取用科技資訊與服務。（三）數位時代科技圖書館的服務特色以加強資訊服務與參考服務的深度與廣度為主。（四）數位時代科技圖書館員角色以資訊管理者、傳播溝通者和知識中介者最受認同。
針對所獲得的研究結果，本研究提出以下幾點建議：（一）本研究建構之科技圖書館員能力清單建議應用在科技圖書館工作能力參考與教育訓練上。（二）科技圖書館員在工作之餘加強外語能力，可再進修科技學科背景領域的碩士學位以增強相關知識。（三）科技圖書館員遭遇人力與時間不足的困難，希望能受到母機構重視科技圖書館以增聘館員。對於未來的研究建議，可進一步研究科技圖書館員的課程設計，針對科技圖書館功能與服務，對科技圖書館之使用者進行滿意度調查，了解使用者對科技圖書館各面向之期望與看法，改善科技圖書館並邁向更好地發展。		zh_TW
dc.description.abstract (摘要) The environment of science and technology is drowned constantly expanding and changing information resources, information product and information services. Electronics and information technology has grown exponentially, become the main daily work and new form of work in science and technology libraries. As early as 1960s, the United States put forward the concept of specialized information centers. In the 1970s, there was a vague trend between information centers and libraries. By 2001, 24% of Taiwan`s 2000 large enterprises had information centers or libraries. To explore the science and technology library services and librarians competency to comprehend the science and technology library to the parent organization of assistance to facilitate enterprises to establish science and technology library.
There are three purposes in this study: a) Understanding the meaning, function and character of science and technology library in digital era. b) Understanding the services, work task and librarian role of science and technology libraries in Taiwan. c) According to the work task of science and technology librarians, discuss the competency of science and technology librarians.
In order to obtain the research results, this study has formed the literature review to construct the draft of science and technology librarians’ role and competency indicators list, depth interview to collect the view of science and technology librarians and to attain the revision of competency indicators list. Finally constructs six ability area and 46 competency indicators of science and technology librarians. The results are as follows: a) In digital era, science and technology library has changed from traditional library to information service center. b) In digital era, function of science and technology library has changed to provide users of technology institutions can always access to technical information and services. c) Science and technology library services in digital era is characterized by strengthening the information services and reference services, in the depth and breadth. d) Science and technology librarians’ role in digital era is information managers, communication propagators and knowledge mediators are most recognized by interviewee.
In accordance with the study results, this study also proposed several suggestions as following: a) Listing science and technology librarian’s competency indicators advice can be applied to science and technology library work and as work reference with education and training. b) Science and technology librarians can strengthen their foreign language proficiency after work. c) Science and technology librarians encounter difficulties in labor power and timeless, hoping to be the mother institution to attention importance and to have more human resources. d) For the future research proposal, it can further study the curriculum design of science and technology librarians, aiming at the function and service of science and technology libraries, surveying the users of science and technology libraries to understanding their expectation and view, improving science and technology libraries and move towards better development.		en_US
dc.description.tableofcontents 第一章 緒論 1
第一節 研究背景與動機 1
第二節 研究目的 5
第三節 問題陳述 5
第四節 名詞釋義 6
第二章 文獻探討 9
第一節 數位時代科技圖書館意涵與功能 9
第二節 數位時代科技圖書館服務與工作任務 13
第三節 科技館員專業能力 22
第三章 研究方法 35
第一節 研究範圍與限制 35
第二節 研究設計 36
第三節 研究方法 37
第四節 個案簡介 38
第五節 研究工具 40
第六節 資料蒐集與分析 43
第七節 研究步驟與流程 45
第四章 科技公司資訊服務中心的服務與館員能力 47
第一節 受訪者基本資料 47
第二節 資策會資訊資料服務中心個案分析 52
第三節 工研院圖書館個案分析 64
第四節 緯創資通產品資料文件中心個案分析 75
第五節 綜合討論 88
第五章 科技大學圖書館服務與館員能力 113
第一節 受訪者基本資料分析 113
第二節 臺科大圖書館個案分析 118
第三節 北科大圖書館個案分析 127
第四節 交大圖書館個案分析 138
第五節 綜合討論：我國科技圖書館的服務與館員能力清單 148
第六章 結論與建議 183
第一節 結論 183
第二節 建議 188
參考文獻 191
附錄一 受訪同意書 201
附錄二 科技圖書館服務與館員專業能力訪談大綱 203
附錄三 科技圖書館員角色與能力指標清單草案意見調查 205
附錄四 我國科技圖書館員能力指標清單 215		zh_TW
dc.format.extent 2628133 bytes-
dc.format.mimetype application/pdf-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0103155002en_US
dc.subject (關鍵詞) 科技圖書館zh_TW
dc.subject (關鍵詞) 科技圖書館服務zh_TW
dc.subject (關鍵詞) 科技圖書館員zh_TW
dc.subject (關鍵詞) 專業能力zh_TW
dc.subject (關鍵詞) Science and technology librariesen_US
dc.subject (關鍵詞) Science and technology library serviceen_US
dc.subject (關鍵詞) Science and technology librarianen_US
dc.subject (關鍵詞) Competencyen_US
dc.title (題名) 我國科技圖書館的服務與館員能力之研究zh_TW
dc.title (題名) A study on services and librarian competency for science and technology libraries in Taiwanen_US
dc.type (資料類型) thesisen_US
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