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題名 台灣科技公司的CSR行動與台灣社會需求之落差
The gap between Taiwanese technology company`s CSR actions and Taiwan`s social needs作者 江佳翰
Chiang, Chia Han貢獻者 黃秉德
Huang, Ping De
江佳翰
Chiang, Chia Han關鍵詞 企業社會責任
台灣科技公司
台灣問題
Corporate social responsibility
Taiwanese technology companies
Problems in Taiwan日期 2016 上傳時間 1-Mar-2017 17:38:47 (UTC+8) 摘要 CSR（企業社會責任）是一個企業管理理念，創造更好的環境，經濟和社會。由於現今全球暖化以及氣候變化的問題，改變了原本人類的生活。企業社會責任，已經被世界許多上市公司認真看待。\n本論文的研究目的，是了解台灣科技公司的CSR行為，跟台灣社會需求的落差有多大差異。涵蓋台灣環境、經濟，和社會目前遭遇的重要問題。運用創新G4模型與台灣證劵交易所公司治理模型，來審視台灣科技公司的CSR表現。\n研究使用案例研究方法。透過五家台灣科技公司的企業社會責任報告收集數據。五家科技公司為鴻海，和碩，廣達，仁寶，和台積電。\n結果顯示，這五家台灣科技公司大多集中於內部企業社會責任。他們需要更多的外部CSR貢獻。然而，仁寶和台積電在某部分成功回答了台灣的一些關鍵問題。此外，研究希望更多的台灣企業能對真正重要的問題執行CSR行動，而不是慈善捐款。
CSR (Corporate social responsibility) is a business management concept which gives contemporary enterprises greater awareness in making a better environment, economy, and society for living. Since global warming and climate changes have caused apparent unfavorable result to human beings. The recognition of CSR has raised up to many listed companies in the world. \nThe aim of the research is to enhance the understanding of how relevant do the designed CSRs by Taiwan’s technology companies and Taiwan’s environmental, economic, and social problems. The research therefore analyzes CSR from the perspective of unsolved critical issues in Taiwan. \nThe research used a qualitative case study research methodology. Data was collected through five Taiwanese technology companies’ CSR reports. These five companies were listed under 2015 Global 500 respectively are Hon Hai, Pegatron, Quanta, Compal, and TSMC. \nThe results have shown that these five Taiwanese technology companies were mostly focusing on internal CSR. They need more external CSR contributions. However, Compal and TSMC had successfully answered some critical problems in Taiwan. Moreover, the research is hoping more companies can perform CSR actions on what the true significant issues rather than doing charity contributions.參考文獻 Bibliography \nChinese Materials\n1. 中華民國統計資訊網，生命統計，上網日期105年6月5日，檢自：http://www.stat.gov.tw/ct.asp?xItem=15409&CtNode=3622&mp=4\n2. 仁寶電腦，全球佈局，上網日期105年6月5日，檢自：http://www.compal.com/CompalContent.aspx?MenuID=csr&MenuItemNo=5\n3. 行政院主計總處，最新統計指標，上網日期105年4月3日，檢自：http://www.dgbas.gov.tw/point.asp?index=3\n4. 國立宜蘭大學，台灣的人口減少的問題與成因，上網日期105年6月5日，檢自：http://www.niu.edu.tw/cge/dload/17.pdf\n5. 黃煌煇，(2013)。解決台灣水資源最佳策略，上網日期105年6月5日，檢自：http://web.ncku.edu.tw/files/16-1000-104087.php?Lang=zh-tw\n6. 勞動部，外籍工作者，上網日期105年6月5日，檢自：http://statdb.mol.gov.tw/html/mon/i0120020620.htm\n7. 勞動部勞動發展署，產業及社福外籍勞工人數－按產業分，上網日期105年6月5日，檢自：http://statdb.mol.gov.tw/html/mon/212020.htm\n8. 證劵暨期貨法令判解查詢系統，法規資訊，上網日期105年6月10日，檢自：http://www.selaw.com.tw/LawContent.aspx?LawID=G0100284\n9. 證劵暨期貨法令判解查詢系統，異動條文，上網日期105年6月10日，檢自：http://www.selaw.com.tw/LawContent.aspx?LawID=G0100284\n10. 嚴思祺，(2016)。台灣來鴻：人口老化 台灣經濟發展的隱憂。 BBC 中文網. 檢自：http://www.bbc.com/zhongwen/trad/taiwan_letters/2014/06/140612_twletter_aging_population\n\n\nEnglish Materials\n1. Compal, (2012). 2012 Corporate Sustainability and Social Responsibility Report, Retrieved June 10 2016, from http://www.compal.com/CSR/csr_report/2012_eng.pdf\n2. Education and Culture DG, (2010). Simple steps to build your CSR strategy, Retrieved June 10 2016, from http://www.csr-training.eu/fileadmin/downloads/EN/EN_8/EN_8.pdf\n3. Foxconn Technology Group, (2014). 2014 Social and Environmental Responsibility Report, Retrieved June 10 2016, from http://ser.foxconn.com/downloadAttachment/8abe98dc4e041491014e6279e97f00a2/2014+Foxconn+CSER+Annual+Report.pdf\n4. Jenkins, Heledd. (Summer 2004). A Critique of Conventional CSR Theory: An SME Perspective, Journal of General Management. Vol. 29, No.4.\n5. Lee, Aaron and Joseph Tsai, (2016). Quanta Computer Denies Reported Layoffs, DIGITIMES, Retrieved June 10 2016, from http://www.digitimes.com/news/a20160504PD205.html\n6. Madrakhimova, Firuza S, (2013). Evolution of the Concept and Definition of Corporate Social Responsibility, Global Conference on Business and Finance Proceedings. Volume 8.\n7. McElhaney, Kellie, (2009). A Strategic Approach to Corporate Social Responsibility, Executive Forum, Leader to Leader.\n8. Quanta Computer, (2010). 2010 Quanta Corporate Social Responsibility Annual Report, Retrieved June 10 2016, from http://www.quantatw.com/Quanta/english/about/Quanta_CSR_EN.pdf\n9. Reich, Robert, (Aug. 1st, 2008). The Case against Corporate Social Responsibility, University of California, Berkeley. \n10. Rangan, Kash, Chase, Lisa A, and Karim, Sohel, (April 5th, 2012), Why Every Company Needs a CSR Strategy and How to Build It, Harvard Business School.\n11. S&P Dow Jones Indices, (2016). G4 Sustainability Reporting Guidelines, Global Reporting Initiative, Retrieved June 10 2016, from https://www.globalreporting.org/resourcelibrary/GRIG4-Part1-Reporting-Principles-and-Standard-Disclosures.pdf\n12. Taiwan`s Technology Industry Marks Global Success, (2016). Taiwan`s Technology Industry Marks Global Success, Retrieved June 5 2016, from http://www.forbescustom.com/DiversityPgs/UnityFirst/3_4_09/UFNAACPTaiwanTechP1.html\n13. Top 10 EMS providers and ODM rankings, reviews, ratings, (2014). Venture Outsource, Retrieved June 10 2016, from https://www.ventureoutsource.com/contract-manufacturing/top-10-ems-odm-reviews-ratings/\n14. Taiwan Unemployment Rate, (2016). Trading Economics, Retrieved June 10 2016, from http://www.tradingeconomics.com/taiwan/unemployment-rate\n15. TSMC, (2014). TSMC 2014 Corporate Social Responsibility Report, Retrieved June 10 2016, from http://www.tsmc.com/download/csr/2015_tsmc_csr/english/index.html\n16. TSMC, (2015). TSMC 2015 Corporate Social Responsibility Report, Retrieved June 10 2016, from http://www.tsmc.com/download/csr/2016_tsmc_csr/english/files/e_all.pdf\n17. Tzu, Sun, Building Your CSR Business Strategy, Corporate Social Responsibility, from http://www.csrwire.com/pdf/JustGoodBusinessCSRwireExcerpt.pdf \n18. Utting, Peter, (June 2006). Corporate Responsibility and The Movement of Business, Development in Practice, Volume 15, Numbers 3&4. Routledge Taylor & Francis Group. \n 描述 碩士
國立政治大學
企業管理研究所(MBA學位學程)
103363111資料來源 http://thesis.lib.nccu.edu.tw/record/#G0103363111 資料類型 thesis dc.contributor.advisor 黃秉德 zh_TW dc.contributor.advisor Huang, Ping De en_US dc.contributor.author (Authors) 江佳翰 zh_TW dc.contributor.author (Authors) Chiang, Chia Han en_US dc.creator (作者) 江佳翰 zh_TW dc.creator (作者) Chiang, Chia Han en_US dc.date (日期) 2016 en_US dc.date.accessioned 1-Mar-2017 17:38:47 (UTC+8) - dc.date.available 1-Mar-2017 17:38:47 (UTC+8) - dc.date.issued (上傳時間) 1-Mar-2017 17:38:47 (UTC+8) - dc.identifier (Other Identifiers) G0103363111 en_US dc.identifier.uri (URI) https://ah.lib.nccu.edu.tw/item?item_id=123271 - dc.description (描述) 碩士 zh_TW dc.description (描述) 國立政治大學 zh_TW dc.description (描述) 企業管理研究所(MBA學位學程) zh_TW dc.description (描述) 103363111 zh_TW dc.description.abstract (摘要) CSR（企業社會責任）是一個企業管理理念，創造更好的環境，經濟和社會。由於現今全球暖化以及氣候變化的問題，改變了原本人類的生活。企業社會責任，已經被世界許多上市公司認真看待。\n本論文的研究目的，是了解台灣科技公司的CSR行為，跟台灣社會需求的落差有多大差異。涵蓋台灣環境、經濟，和社會目前遭遇的重要問題。運用創新G4模型與台灣證劵交易所公司治理模型，來審視台灣科技公司的CSR表現。\n研究使用案例研究方法。透過五家台灣科技公司的企業社會責任報告收集數據。五家科技公司為鴻海，和碩，廣達，仁寶，和台積電。\n結果顯示，這五家台灣科技公司大多集中於內部企業社會責任。他們需要更多的外部CSR貢獻。然而，仁寶和台積電在某部分成功回答了台灣的一些關鍵問題。此外，研究希望更多的台灣企業能對真正重要的問題執行CSR行動，而不是慈善捐款。 zh_TW dc.description.abstract (摘要) CSR (Corporate social responsibility) is a business management concept which gives contemporary enterprises greater awareness in making a better environment, economy, and society for living. Since global warming and climate changes have caused apparent unfavorable result to human beings. The recognition of CSR has raised up to many listed companies in the world. \nThe aim of the research is to enhance the understanding of how relevant do the designed CSRs by Taiwan’s technology companies and Taiwan’s environmental, economic, and social problems. The research therefore analyzes CSR from the perspective of unsolved critical issues in Taiwan. \nThe research used a qualitative case study research methodology. Data was collected through five Taiwanese technology companies’ CSR reports. These five companies were listed under 2015 Global 500 respectively are Hon Hai, Pegatron, Quanta, Compal, and TSMC. \nThe results have shown that these five Taiwanese technology companies were mostly focusing on internal CSR. They need more external CSR contributions. However, Compal and TSMC had successfully answered some critical problems in Taiwan. Moreover, the research is hoping more companies can perform CSR actions on what the true significant issues rather than doing charity contributions. en_US dc.description.tableofcontents Abstract i\nTable of Contents iii\nList of Figures 1\nList of Tables 2\nChapter 1 3\nOverview of the research 3\n1.1 Research objectives 3\n1.2 Background to the research 3\n1.3 Research limitations 4\nChapter 2 5\nLiterature Review 5\n2.1 Defining CSR 5\n2.1.1 History of CSR 6\n2.1.2 Evolution of CSR 6\n2.1.3 CSR in the 21st century 6\n2.1.4 Stakeholder Theory 7\n2.1.5 What is a CSR strategy 8\n2.1.6 Develop CSR strategies 9\n2.1.7 Branding CSR and Communicating CSR 9\n2.2 G4 Sustainability Reporting Framework 10\n2.2.1 G4 Specific Standard Disclosures Overview 10\n2.2.2 A New Advanced Framework 11\n2.3 Global 500 11\n2.4 The Background of Taiwan Technology Industry 12\n2.4.1 The background of Hon Hai 13\n2.4.2 The background of Pegatron 23\n2.4.3 The background of Quanta 25\n2.4.4 The background of Compal 30\n2.4.5 The background of TSMC 32\n2.5 Problems in Taiwan 35\n2.5.1 Taiwan’s Environmental Problems 36\n2.5.2 Taiwan’s Economic Problems 43\n2.5.3 Taiwan’s Social Problems 48\nChapter 3 56\nThe Research Design 56\n3.1 Introduction 56\n3.2 Research Framework 57\n3.3 Defining the research objectives 58\n3.4 Developing the Research Design 58\n3.5 Data cross-comparison and Data analysis 59\nChapter 4 60\nData Analysis 60\n4.1 Introduction 60\n4.2 Analyze Hon Hai’s CSR Strategy to Taiwan’s Problems 61\n4.2.1 Environmental Degree 61\n4.2.2 Economic Degree 61\n4.2.3 Social Degree 61\n4.3 Analyze Pegatron’s CSR Strategy to Taiwan’s Problems 62\n4.3.1 Environmental Degree 62\n4.3.2 Economic Degree 62\n4.3.3 Social Degree 63\n4.4 Analyze Quanta’s CSR Strategy to Taiwan’s Problems 63\n4.4.1 Environmental Degree 63\n4.4.2 Economic Degree 64\n4.4.3 Social Degree 64\n4.5 Analyze Compal’s CSR Strategy to Taiwan’s Problems 65\n4.5.1 Environmental Degree 65\n4.5.2 Economic Degree 66\n4.5.3 Social Degree 66\n4.6 Analyze TSMC’s CSR Strategy to Taiwan’s Problems 67\n4.6.1 Environmental Degree 67\n4.6.2 Economic Degree 68\n4.6.3 Social Degree 69\nChapter 5 70\nScoring Methodology 70\n5.1 Introduction 70\n5.1.1 Wording of indicators 70\n5.1.2 Type of indicators 70\n5.2 Scoring Method 72\n5.2.1 Weighting of indicator categories 72\n5.2.2 Calculation of scores 72\n5.2.3 Example of Corporate Governance Evaluation 73\n5.3 Modification on TWSE’s evaluation system 73\n5.4 Calculating the result of each companies 75\nChapter 6 77\nConclusion 77\nBibliography 80\nAppendices 84\nAppendix 1. G4 Specific Standard Disclosures 84\nAppendix 2. TWSE 2016 Corporate Governance Evaluation System (Part 5) 85 zh_TW dc.format.extent 2424675 bytes - dc.format.mimetype application/pdf - dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0103363111 en_US dc.subject (關鍵詞) 企業社會責任 zh_TW dc.subject (關鍵詞) 台灣科技公司 zh_TW dc.subject (關鍵詞) 台灣問題 zh_TW dc.subject (關鍵詞) Corporate social responsibility en_US dc.subject (關鍵詞) Taiwanese technology companies en_US dc.subject (關鍵詞) Problems in Taiwan en_US dc.title (題名) 台灣科技公司的CSR行動與台灣社會需求之落差 zh_TW dc.title (題名) The gap between Taiwanese technology company`s CSR actions and Taiwan`s social needs en_US dc.type (資料類型) thesis en_US dc.relation.reference (參考文獻) Bibliography \nChinese Materials\n1. 中華民國統計資訊網，生命統計，上網日期105年6月5日，檢自：http://www.stat.gov.tw/ct.asp?xItem=15409&CtNode=3622&mp=4\n2. 仁寶電腦，全球佈局，上網日期105年6月5日，檢自：http://www.compal.com/CompalContent.aspx?MenuID=csr&MenuItemNo=5\n3. 行政院主計總處，最新統計指標，上網日期105年4月3日，檢自：http://www.dgbas.gov.tw/point.asp?index=3\n4. 國立宜蘭大學，台灣的人口減少的問題與成因，上網日期105年6月5日，檢自：http://www.niu.edu.tw/cge/dload/17.pdf\n5. 黃煌煇，(2013)。解決台灣水資源最佳策略，上網日期105年6月5日，檢自：http://web.ncku.edu.tw/files/16-1000-104087.php?Lang=zh-tw\n6. 勞動部，外籍工作者，上網日期105年6月5日，檢自：http://statdb.mol.gov.tw/html/mon/i0120020620.htm\n7. 勞動部勞動發展署，產業及社福外籍勞工人數－按產業分，上網日期105年6月5日，檢自：http://statdb.mol.gov.tw/html/mon/212020.htm\n8. 證劵暨期貨法令判解查詢系統，法規資訊，上網日期105年6月10日，檢自：http://www.selaw.com.tw/LawContent.aspx?LawID=G0100284\n9. 證劵暨期貨法令判解查詢系統，異動條文，上網日期105年6月10日，檢自：http://www.selaw.com.tw/LawContent.aspx?LawID=G0100284\n10. 嚴思祺，(2016)。台灣來鴻：人口老化 台灣經濟發展的隱憂。 BBC 中文網. 檢自：http://www.bbc.com/zhongwen/trad/taiwan_letters/2014/06/140612_twletter_aging_population\n\n\nEnglish Materials\n1. Compal, (2012). 2012 Corporate Sustainability and Social Responsibility Report, Retrieved June 10 2016, from http://www.compal.com/CSR/csr_report/2012_eng.pdf\n2. Education and Culture DG, (2010). Simple steps to build your CSR strategy, Retrieved June 10 2016, from http://www.csr-training.eu/fileadmin/downloads/EN/EN_8/EN_8.pdf\n3. Foxconn Technology Group, (2014). 2014 Social and Environmental Responsibility Report, Retrieved June 10 2016, from http://ser.foxconn.com/downloadAttachment/8abe98dc4e041491014e6279e97f00a2/2014+Foxconn+CSER+Annual+Report.pdf\n4. Jenkins, Heledd. (Summer 2004). A Critique of Conventional CSR Theory: An SME Perspective, Journal of General Management. Vol. 29, No.4.\n5. Lee, Aaron and Joseph Tsai, (2016). Quanta Computer Denies Reported Layoffs, DIGITIMES, Retrieved June 10 2016, from http://www.digitimes.com/news/a20160504PD205.html\n6. Madrakhimova, Firuza S, (2013). Evolution of the Concept and Definition of Corporate Social Responsibility, Global Conference on Business and Finance Proceedings. Volume 8.\n7. McElhaney, Kellie, (2009). A Strategic Approach to Corporate Social Responsibility, Executive Forum, Leader to Leader.\n8. Quanta Computer, (2010). 2010 Quanta Corporate Social Responsibility Annual Report, Retrieved June 10 2016, from http://www.quantatw.com/Quanta/english/about/Quanta_CSR_EN.pdf\n9. Reich, Robert, (Aug. 1st, 2008). The Case against Corporate Social Responsibility, University of California, Berkeley. \n10. Rangan, Kash, Chase, Lisa A, and Karim, Sohel, (April 5th, 2012), Why Every Company Needs a CSR Strategy and How to Build It, Harvard Business School.\n11. S&P Dow Jones Indices, (2016). G4 Sustainability Reporting Guidelines, Global Reporting Initiative, Retrieved June 10 2016, from https://www.globalreporting.org/resourcelibrary/GRIG4-Part1-Reporting-Principles-and-Standard-Disclosures.pdf\n12. Taiwan`s Technology Industry Marks Global Success, (2016). Taiwan`s Technology Industry Marks Global Success, Retrieved June 5 2016, from http://www.forbescustom.com/DiversityPgs/UnityFirst/3_4_09/UFNAACPTaiwanTechP1.html\n13. Top 10 EMS providers and ODM rankings, reviews, ratings, (2014). Venture Outsource, Retrieved June 10 2016, from https://www.ventureoutsource.com/contract-manufacturing/top-10-ems-odm-reviews-ratings/\n14. Taiwan Unemployment Rate, (2016). Trading Economics, Retrieved June 10 2016, from http://www.tradingeconomics.com/taiwan/unemployment-rate\n15. TSMC, (2014). TSMC 2014 Corporate Social Responsibility Report, Retrieved June 10 2016, from http://www.tsmc.com/download/csr/2015_tsmc_csr/english/index.html\n16. TSMC, (2015). TSMC 2015 Corporate Social Responsibility Report, Retrieved June 10 2016, from http://www.tsmc.com/download/csr/2016_tsmc_csr/english/files/e_all.pdf\n17. Tzu, Sun, Building Your CSR Business Strategy, Corporate Social Responsibility, from http://www.csrwire.com/pdf/JustGoodBusinessCSRwireExcerpt.pdf \n18. Utting, Peter, (June 2006). Corporate Responsibility and The Movement of Business, Development in Practice, Volume 15, Numbers 3&4. Routledge Taylor & Francis Group. \n zh_TW
