學術產出-Periodical Articles

Article View/Open

Publication Export

Google ScholarTM

政大圖書館

Citation Infomation

題名 Sociotechnical analysis of nurses` use of personal mobile phones at work
作者 林翠絹
Bautista, J. R. R;Lin, Trisha Tsui-Chuan
貢獻者 廣電系
關鍵詞 Nurses;Personal mobile phone;Sociotechnical analysis;Philippines;Health information technology
日期 2016-11
上傳時間 29-Jun-2017 10:17:09 (UTC+8)
摘要 Background-Nurses’ use of personal mobiles phones at work is a growing trend in healthcare organizations. Although recent studies have explored the positive and negative implications of nurses using personal mobile phones at work, none has yet analyzed the interactions of sociotechnical components (users, technology and policy) on nurses’ use of personal mobile phones at work. Objectives-Identify sociotechnical interactions by analyzing each sociotechnical component (users, technology and policy) that affects nurses’ use of personal mobile phones at work. Methods-In-depth interviews were conducted with 30 nurses employed in 13 hospitals in the Philippines. The respondents include staff nurses (n = 23), charge nurses (n = 4), and nurse managers (n = 3). Staff nurses were asked on their use of personal mobile phones at work, while charge and nurse managers were asked on their observations regarding staff nurses’ use of personal mobile phones at work. Responses were analyzed qualitatively using sociotechnical analysis. Results-Sociotechnical analysis indicated that staff nurses used their personal mobile phones at work in various ways because its use helped in their nursing work, but inevitably altered a few of their routines. Although most hospitals had policies that prohibit the use of mobile phones, staff nurses justified their use of personal mobile phones by using it for work purposes and for the benefit of their patients. Staff nurses highlighted the absence of hospital-provided mobile phones as a key reason for using personal mobile phones at work. Charge nurses and nurse managers also influenced staff nurses’ use of personal mobile phones at work. Conclusions-Nurses could use their personal mobile phones at work for work purposes to enhance their clinical performance and improve patient care. Hospital administrators can leverage on nurses’ use of personal mobile phones at work by formulating policies that consider both the benefits and potential drawbacks of mobile phone usage. Recommendations are made for the formulation of hospital policies to optimize the use of personal mobile phones of nurses at work.
關聯 International Journal of Medical Informatics, 95, 71-80
資料類型 article
DOI http://dx.doi.org/10.1016/j.ijmedinf.2016.09.002
dc.contributor 廣電系
dc.creator (作者) 林翠絹zh_TW
dc.creator (作者) Bautista, J. R. R;Lin, Trisha Tsui-Chuan
dc.date (日期) 2016-11
dc.date.accessioned 29-Jun-2017 10:17:09 (UTC+8)-
dc.date.available 29-Jun-2017 10:17:09 (UTC+8)-
dc.date.issued (上傳時間) 29-Jun-2017 10:17:09 (UTC+8)-
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/110597-
dc.description.abstract (摘要) Background-Nurses’ use of personal mobiles phones at work is a growing trend in healthcare organizations. Although recent studies have explored the positive and negative implications of nurses using personal mobile phones at work, none has yet analyzed the interactions of sociotechnical components (users, technology and policy) on nurses’ use of personal mobile phones at work. Objectives-Identify sociotechnical interactions by analyzing each sociotechnical component (users, technology and policy) that affects nurses’ use of personal mobile phones at work. Methods-In-depth interviews were conducted with 30 nurses employed in 13 hospitals in the Philippines. The respondents include staff nurses (n = 23), charge nurses (n = 4), and nurse managers (n = 3). Staff nurses were asked on their use of personal mobile phones at work, while charge and nurse managers were asked on their observations regarding staff nurses’ use of personal mobile phones at work. Responses were analyzed qualitatively using sociotechnical analysis. Results-Sociotechnical analysis indicated that staff nurses used their personal mobile phones at work in various ways because its use helped in their nursing work, but inevitably altered a few of their routines. Although most hospitals had policies that prohibit the use of mobile phones, staff nurses justified their use of personal mobile phones by using it for work purposes and for the benefit of their patients. Staff nurses highlighted the absence of hospital-provided mobile phones as a key reason for using personal mobile phones at work. Charge nurses and nurse managers also influenced staff nurses’ use of personal mobile phones at work. Conclusions-Nurses could use their personal mobile phones at work for work purposes to enhance their clinical performance and improve patient care. Hospital administrators can leverage on nurses’ use of personal mobile phones at work by formulating policies that consider both the benefits and potential drawbacks of mobile phone usage. Recommendations are made for the formulation of hospital policies to optimize the use of personal mobile phones of nurses at work.
dc.format.extent 550413 bytes-
dc.format.mimetype application/pdf-
dc.relation (關聯) International Journal of Medical Informatics, 95, 71-80
dc.subject (關鍵詞) Nurses;Personal mobile phone;Sociotechnical analysis;Philippines;Health information technology
dc.title (題名) Sociotechnical analysis of nurses` use of personal mobile phones at work
dc.type (資料類型) article
dc.identifier.doi (DOI) 10.1016/j.ijmedinf.2016.09.002
dc.doi.uri (DOI) http://dx.doi.org/10.1016/j.ijmedinf.2016.09.002