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題名 企業電子化在供應鏈整合所扮演之角色
The research on the role of e-business in supply chain integration
作者 吳佳蓉
Finella
貢獻者 李易諭
Lee, Yih-Yuh
吳佳蓉
Finella
關鍵詞 供應鏈整合
企業電子化
Supply chain integration
E-business solutions
日期 2017
上傳時間 31-Jul-2017 11:34:27 (UTC+8)
摘要 With the globalization of businesses and growing international competition, the importance of supply chain integration is increasingly being recognized by practitioners and academics over the last decade. Despite major investments in the supply chain, companies are still struggling with integration problems that prevent the enterprise from optimizing intra- and inter-enterprise operational efficiency. This has urged the researcher to investigate the emerging e-business solutions that are considered as the most compelling enabler for supply chain integration. Therefore, this study focuses on the developments in e-business adoption and deployment in facilitating supply chain integration. The qualitative research approach is adopted to investigate and analyze companies in Taiwan that managed to translate e-business concepts into effective supply chain integration practice. In order to give a better understanding of the potential role of e-business in enhancing supply chain integration, the study identifies existing integration problems and possible solutions achieved from the adoption of e-business solutions. The insights provide valuable information and practical guidelines to e-business strategy for successful supply chain integration.
With the globalization of businesses and growing international competition, the importance of supply chain integration is increasingly being recognized by practitioners and academics over the last decade. Despite major investments in the supply chain, companies are still struggling with integration problems that prevent the enterprise from optimizing intra- and inter-enterprise operational efficiency. This has urged the researcher to investigate the emerging e-business solutions that are considered as the most compelling enabler for supply chain integration. Therefore, this study focuses on the developments in e-business adoption and deployment in facilitating supply chain integration. The qualitative research approach is adopted to investigate and analyze companies in Taiwan that managed to translate e-business concepts into effective supply chain integration practice. In order to give a better understanding of the potential role of e-business in enhancing supply chain integration, the study identifies existing integration problems and possible solutions achieved from the adoption of e-business solutions. The insights provide valuable information and practical guidelines to e-business strategy for successful supply chain integration.
參考文獻 1. Akkermans, H. (2001). Intelligent e-business: from technology to value. IEEE Intelligent Systems, 16(4), 8–10. https://doi.org/10.1109/5254.941352
2. Awad, H. A., & Nassar, M. O. (2010). A broader view of the supply chain integration challenges. International Journal of Innovation, Management and Technology, 1(1), 51.
3. Barnes, D., Hinton, M., & Mieczkowska, S. (2003). Competitive advantage through e-operations. Total Quality Management & Business Excellence, 14(6), 659–675. https://doi.org/10.1080/1478336032000053816
4. Barratt, M. (2004). Understanding the meaning of collaboration in the supply chain. Supply Chain Management: An International Journal, 9(1), 30–42.
5. Basnet, C. (2013). The measurement of internal supply chain integration. Management Research Review, 36(2), 153–172. https://doi.org/10.1108/01409171311292252
6. Bhagwat, R., & Sharma, M. K. (2007). Performance measurement of supply chain management: A balanced scorecard approach. Computers & Industrial Engineering, 53(1), 43–62. https://doi.org/10.1016/j.cie.2007.04.001
7. Cagliano, R., Caniato, F., & Spina, G. (2003). E-business strategy: how companies are shaping their supply chain through the internet. International Journal of Operations & Production Management, 23(10), 1142–1162.
8. Carter, P., Monczka, R., Ragatz, G., & Jennings, P. (2009). Supply chain integration: Challenges and good practices. CAPS Research, 95–99.
9. Christensen, G., & Methlie, L. (2003). Value Creation in eBusiness: Exploring the Impacts of Internet-Enabled Business Conduct. BLED 2003 Proceedings, 68.
59
10. Cook, L. S., Heiser, D. R., & Sengupta, K. (2011). The moderating effect of supply chain role on the relationship between supply chain practices and performance: An empirical analysis. International Journal of Physical Distribution & Logistics Management, 41(2), 104–134.
11. Cooper, M. C., Lambert, D. M., & Pagh, J. D. (1997). Supply chain management: more than a new name for logistics. The International Journal of Logistics Management, 8(1), 1–14.
12. Davenport, T. H. (2013). Process innovation: reengineering work through information technology. Harvard Business Press.
13. Davis, K. (2014). Different stakeholder groups and their perceptions of project success. International Journal of Project Management, 32(2), 189–201.
14. Eccles, R. (1991). The performance measurennent manifesto. Harvard Business Review, 69(1), 131–137.
15. Epp, C. (2001). Internet based Technologies and Systems for the support of indirect procurement. diplom. de.
16. Flynn, B. B., Huo, B., & Zhao, X. (2010). The impact of supply chain integration on performance: A contingency and configuration approach. Journal of Operations Management, 28(1), 58–71.
17. Frohlich, M. T., & Westbrook, R. (2001). Arcs of integration: an international study of supply chain strategies. Journal of Operations Management, 19(2), 185–200.
18. Geoffrion, A. M., & Krishnan, R. (2001). Prospects for operations research in the e-business era. Interfaces, 31(2), 6–36.
60
19. Johnson, M., & Whang, S. (2002). E‐business and supply chain management: an overview and framework. Production and Operations Management, 11(4), 413–423.
20. Jones, A., Robinson, J., O’Toole, B., & Webb, D. (2006). Implementing a bespoke supply chain management system to deliver tangible benefits. The International Journal of Advanced Manufacturing Technology, 30(9–10), 927–937.
21. Jones, T. C., & Riley, D. W. (1985). Using Inventory for Competitive Advantage through Supply Chain Management. International Journal of Physical Distribution & Materials Management, 15(5), 16–26. https://doi.org/10.1108/eb014615
22. Kanda, A., & Deshmukh, S. (2008). Supply chain coordination: perspectives, empirical studies and research directions. International Journal of Production Economics, 115(2), 316–335.
23. Lambert, D. M. (2008). Supply chain management: processes, partnerships, performance. Supply Chain Management Inst.
24. Lambert, D. M., Guinipero, L. C., & Ridenhower, G. J. (1998). Supply chain management: A key to achieving business excellence in the 21st century. Unpublished Manuscript, as Reported in Lambert, DM, Stock, J. R, and Ellram, LM: Fundamentals of Logistics Management. Irwin/McGraw-Hill, Boston, Massachusetts.
25. Lapide, L. (2000). What about measuring supply chain performance. Achieving Supply Chain Excellence Through Technology, 2(2), 287–297.
26. Laudon, K. C., & Laudon, J. P. (2004). Management information systems: Managing the digital firm. New Jersey, 8.
61
27. Laudon, K., & Laudon, J. (2005). Essentials of Management Information Systems: Managing the Digital Firm, 6/E, 2005.
28. Lee, H. L., & Whang, S. (2001). E-business and supply chain integration (Vol. 2). Presented at the Standford Global Supply Chain Management Forum.
29. McLaren, T., Head, M., & Yuan, Y. (2002). Supply chain collaboration alternatives: understanding the expected costs and benefits. Internet Research, 12(4), 348–364.
30. Mentzer, J. T., DeWitt, W., Keebler, J. S., Min, S., Nix, N. W., Smith, C. D., & Zacharia, Z. G. (2001). Defining supply chain management. Journal of Business Logistics, 22(2), 1–25.
31. Merriam, S. B. (2001). Case studies as qualitative research. Qualitative Research in Higher Education: Expanding Perspectives, 2, 191–201.
32. Pinto, J. K., & Slevin, D. P. (1987). Critical factors in successful project implementation. IEEE Transactions on Engineering Management, (1), 22–27.
33. Romano, P. (2003). Co-ordination and integration mechanisms to manage logistics processes across supply networks. Journal of Purchasing and Supply Management, 9(3), 119–134.
34. Shapiro, B. P. (1977). Can marketing and manufacturing co-exist. Harvard Business Review, 55(5), 104.
35. Simchi-Levi, D., & Kaminsky, P. (2008). Simchi-Levi. Designing and Managing the Supply Chain: Concepts, Strategies and Case Studies.
36. Van Amerom, M., & Speyer, M. (2000). XML and supply chain management. Document World, 5(1), 12–14.
62
37. Westerveld, E. (2003). The Project Excellence Model® : linking success criteria and critical success factors. International Journal of Project Management, 21(6), 411–418.
38. Yeung, J. H. Y., Selen, W., Zhang, M., & Huo, B. (2009). The effects of trust and coercive power on supplier integration. International Journal of Production Economics, 120(1), 66–78.
39. Yin, R. (1989). Case Study Research: Design and Methods. Newburry Park Calif.
40. 資策會 MIC(2000)，資訊服務相關產業/技術/領域發展之現況、願景及推 動策略[線上資料]，來源: http://www.bost.ey.gov.tw/DL.ashx?u=/Upload/UserFiles/資訊服務相關產業 技術領域發展之現況願景及推動策略 c2.pdf.
41. 資策會 MIC(2001)，ASP 現況與挑戰[線上資料]，來源: http://hr.mgt.ncu.edu.tw/conferences/06th/pdf/4-b-4.pdf.
42. 資策會 MIC(2015)，2013-2018 年資訊服務市場規模[線上資料]，來源: http://mic.iii.org.tw/aisp/ReportS.aspx?id=CDOC20150504003.
描述 碩士
國立政治大學
企業管理研究所(MBA學位學程)
104363124
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0104363124
資料類型 thesis
dc.contributor.advisor 李易諭zh_TW
dc.contributor.advisor Lee, Yih-Yuhen_US
dc.contributor.author (Authors) 吳佳蓉zh_TW
dc.contributor.author (Authors) Finellaen_US
dc.creator (作者) 吳佳蓉zh_TW
dc.creator (作者) Finellaen_US
dc.date (日期) 2017en_US
dc.date.accessioned 31-Jul-2017 11:34:27 (UTC+8)-
dc.date.available 31-Jul-2017 11:34:27 (UTC+8)-
dc.date.issued (上傳時間) 31-Jul-2017 11:34:27 (UTC+8)-
dc.identifier (Other Identifiers) G0104363124en_US
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/111585-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 企業管理研究所(MBA學位學程)zh_TW
dc.description (描述) 104363124zh_TW
dc.description.abstract (摘要) With the globalization of businesses and growing international competition, the importance of supply chain integration is increasingly being recognized by practitioners and academics over the last decade. Despite major investments in the supply chain, companies are still struggling with integration problems that prevent the enterprise from optimizing intra- and inter-enterprise operational efficiency. This has urged the researcher to investigate the emerging e-business solutions that are considered as the most compelling enabler for supply chain integration. Therefore, this study focuses on the developments in e-business adoption and deployment in facilitating supply chain integration. The qualitative research approach is adopted to investigate and analyze companies in Taiwan that managed to translate e-business concepts into effective supply chain integration practice. In order to give a better understanding of the potential role of e-business in enhancing supply chain integration, the study identifies existing integration problems and possible solutions achieved from the adoption of e-business solutions. The insights provide valuable information and practical guidelines to e-business strategy for successful supply chain integration.zh_TW
dc.description.abstract (摘要) With the globalization of businesses and growing international competition, the importance of supply chain integration is increasingly being recognized by practitioners and academics over the last decade. Despite major investments in the supply chain, companies are still struggling with integration problems that prevent the enterprise from optimizing intra- and inter-enterprise operational efficiency. This has urged the researcher to investigate the emerging e-business solutions that are considered as the most compelling enabler for supply chain integration. Therefore, this study focuses on the developments in e-business adoption and deployment in facilitating supply chain integration. The qualitative research approach is adopted to investigate and analyze companies in Taiwan that managed to translate e-business concepts into effective supply chain integration practice. In order to give a better understanding of the potential role of e-business in enhancing supply chain integration, the study identifies existing integration problems and possible solutions achieved from the adoption of e-business solutions. The insights provide valuable information and practical guidelines to e-business strategy for successful supply chain integration.en_US
dc.description.tableofcontents 1. INTRODUCTION 1
1.1 Background and Motivation 1
1.2 Problem Statement and Research Objective 3
1.3 Research Process 4
1.4 Structure of the Study 5
2. LITERATURE REVIEW 6
2.1 Supply Chain Integration (SCI) Concept 6
2.2 E-business and SCI 10
2.3 E-business Tools and Methods 13
2.4 Performance Measurement 15
2.5 Implementation Success Factors 19
3. RESEARCH METHODOLOGY 21
3.1 Research Method 21
3.2 Research Framework 22
3.3 Sampling Procedures 23
3.4 Data Collection 24
3.5 Data Analysis 26
4. INFORMATION SERVICE INDUSTRY ANALYSIS 27
4.1 Industry Overview 27
4.2 E-business Opportunity for Information Service Providers in Taiwan 37
5. RESEARCH ANALYSIS AND FINDINGS 52
5.1 Competitive Factors that Drive the Need for SCI in a Company 52
5.2 How E-business Helps a Company Achieve and Enhance SCI 54
5.3 E-business as a Source of Competitive Advantage 55
5.4 Factors Affecting the Implementation success of E-business on SCI 56
6. CONCLUSION 57
6.1 Summary 57
6.2 Future Research 58
6.3 Limitation of the Study 58
REFERENCES 59
APPENDIX 64		zh_TW
dc.format.extent 2077372 bytes-
dc.format.mimetype application/pdf-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0104363124en_US
dc.subject (關鍵詞) 供應鏈整合zh_TW
dc.subject (關鍵詞) 企業電子化zh_TW
dc.subject (關鍵詞) Supply chain integrationen_US
dc.subject (關鍵詞) E-business solutionsen_US
dc.title (題名) 企業電子化在供應鏈整合所扮演之角色zh_TW
dc.title (題名) The research on the role of e-business in supply chain integrationen_US
dc.type (資料類型) thesisen_US
dc.relation.reference (參考文獻) 1. Akkermans, H. (2001). Intelligent e-business: from technology to value. IEEE Intelligent Systems, 16(4), 8–10. https://doi.org/10.1109/5254.941352
2. Awad, H. A., & Nassar, M. O. (2010). A broader view of the supply chain integration challenges. International Journal of Innovation, Management and Technology, 1(1), 51.
3. Barnes, D., Hinton, M., & Mieczkowska, S. (2003). Competitive advantage through e-operations. Total Quality Management & Business Excellence, 14(6), 659–675. https://doi.org/10.1080/1478336032000053816
4. Barratt, M. (2004). Understanding the meaning of collaboration in the supply chain. Supply Chain Management: An International Journal, 9(1), 30–42.
5. Basnet, C. (2013). The measurement of internal supply chain integration. Management Research Review, 36(2), 153–172. https://doi.org/10.1108/01409171311292252
6. Bhagwat, R., & Sharma, M. K. (2007). Performance measurement of supply chain management: A balanced scorecard approach. Computers & Industrial Engineering, 53(1), 43–62. https://doi.org/10.1016/j.cie.2007.04.001
7. Cagliano, R., Caniato, F., & Spina, G. (2003). E-business strategy: how companies are shaping their supply chain through the internet. International Journal of Operations & Production Management, 23(10), 1142–1162.
8. Carter, P., Monczka, R., Ragatz, G., & Jennings, P. (2009). Supply chain integration: Challenges and good practices. CAPS Research, 95–99.
9. Christensen, G., & Methlie, L. (2003). Value Creation in eBusiness: Exploring the Impacts of Internet-Enabled Business Conduct. BLED 2003 Proceedings, 68.
59
10. Cook, L. S., Heiser, D. R., & Sengupta, K. (2011). The moderating effect of supply chain role on the relationship between supply chain practices and performance: An empirical analysis. International Journal of Physical Distribution & Logistics Management, 41(2), 104–134.
11. Cooper, M. C., Lambert, D. M., & Pagh, J. D. (1997). Supply chain management: more than a new name for logistics. The International Journal of Logistics Management, 8(1), 1–14.
12. Davenport, T. H. (2013). Process innovation: reengineering work through information technology. Harvard Business Press.
13. Davis, K. (2014). Different stakeholder groups and their perceptions of project success. International Journal of Project Management, 32(2), 189–201.
14. Eccles, R. (1991). The performance measurennent manifesto. Harvard Business Review, 69(1), 131–137.
15. Epp, C. (2001). Internet based Technologies and Systems for the support of indirect procurement. diplom. de.
16. Flynn, B. B., Huo, B., & Zhao, X. (2010). The impact of supply chain integration on performance: A contingency and configuration approach. Journal of Operations Management, 28(1), 58–71.
17. Frohlich, M. T., & Westbrook, R. (2001). Arcs of integration: an international study of supply chain strategies. Journal of Operations Management, 19(2), 185–200.
18. Geoffrion, A. M., & Krishnan, R. (2001). Prospects for operations research in the e-business era. Interfaces, 31(2), 6–36.
60
19. Johnson, M., & Whang, S. (2002). E‐business and supply chain management: an overview and framework. Production and Operations Management, 11(4), 413–423.
20. Jones, A., Robinson, J., O’Toole, B., & Webb, D. (2006). Implementing a bespoke supply chain management system to deliver tangible benefits. The International Journal of Advanced Manufacturing Technology, 30(9–10), 927–937.
21. Jones, T. C., & Riley, D. W. (1985). Using Inventory for Competitive Advantage through Supply Chain Management. International Journal of Physical Distribution & Materials Management, 15(5), 16–26. https://doi.org/10.1108/eb014615
22. Kanda, A., & Deshmukh, S. (2008). Supply chain coordination: perspectives, empirical studies and research directions. International Journal of Production Economics, 115(2), 316–335.
23. Lambert, D. M. (2008). Supply chain management: processes, partnerships, performance. Supply Chain Management Inst.
24. Lambert, D. M., Guinipero, L. C., & Ridenhower, G. J. (1998). Supply chain management: A key to achieving business excellence in the 21st century. Unpublished Manuscript, as Reported in Lambert, DM, Stock, J. R, and Ellram, LM: Fundamentals of Logistics Management. Irwin/McGraw-Hill, Boston, Massachusetts.
25. Lapide, L. (2000). What about measuring supply chain performance. Achieving Supply Chain Excellence Through Technology, 2(2), 287–297.
26. Laudon, K. C., & Laudon, J. P. (2004). Management information systems: Managing the digital firm. New Jersey, 8.
61
27. Laudon, K., & Laudon, J. (2005). Essentials of Management Information Systems: Managing the Digital Firm, 6/E, 2005.
28. Lee, H. L., & Whang, S. (2001). E-business and supply chain integration (Vol. 2). Presented at the Standford Global Supply Chain Management Forum.
29. McLaren, T., Head, M., & Yuan, Y. (2002). Supply chain collaboration alternatives: understanding the expected costs and benefits. Internet Research, 12(4), 348–364.
30. Mentzer, J. T., DeWitt, W., Keebler, J. S., Min, S., Nix, N. W., Smith, C. D., & Zacharia, Z. G. (2001). Defining supply chain management. Journal of Business Logistics, 22(2), 1–25.
31. Merriam, S. B. (2001). Case studies as qualitative research. Qualitative Research in Higher Education: Expanding Perspectives, 2, 191–201.
32. Pinto, J. K., & Slevin, D. P. (1987). Critical factors in successful project implementation. IEEE Transactions on Engineering Management, (1), 22–27.
33. Romano, P. (2003). Co-ordination and integration mechanisms to manage logistics processes across supply networks. Journal of Purchasing and Supply Management, 9(3), 119–134.
34. Shapiro, B. P. (1977). Can marketing and manufacturing co-exist. Harvard Business Review, 55(5), 104.
35. Simchi-Levi, D., & Kaminsky, P. (2008). Simchi-Levi. Designing and Managing the Supply Chain: Concepts, Strategies and Case Studies.
36. Van Amerom, M., & Speyer, M. (2000). XML and supply chain management. Document World, 5(1), 12–14.
62
37. Westerveld, E. (2003). The Project Excellence Model® : linking success criteria and critical success factors. International Journal of Project Management, 21(6), 411–418.
38. Yeung, J. H. Y., Selen, W., Zhang, M., & Huo, B. (2009). The effects of trust and coercive power on supplier integration. International Journal of Production Economics, 120(1), 66–78.
39. Yin, R. (1989). Case Study Research: Design and Methods. Newburry Park Calif.
40. 資策會 MIC(2000)，資訊服務相關產業/技術/領域發展之現況、願景及推 動策略[線上資料]，來源: http://www.bost.ey.gov.tw/DL.ashx?u=/Upload/UserFiles/資訊服務相關產業 技術領域發展之現況願景及推動策略 c2.pdf.
41. 資策會 MIC(2001)，ASP 現況與挑戰[線上資料]，來源: http://hr.mgt.ncu.edu.tw/conferences/06th/pdf/4-b-4.pdf.
42. 資策會 MIC(2015)，2013-2018 年資訊服務市場規模[線上資料]，來源: http://mic.iii.org.tw/aisp/ReportS.aspx?id=CDOC20150504003.		zh_TW