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題名 Investigating the dual-route effects of corporate branding on brand equity
作者 張愛華
韓志翔
Chang, Aihwa
Chiang, Hsu-Hsin
Han, Tzu-Shian
貢獻者 企管系
日期 2015-09
上傳時間 8-Aug-2017 16:17:42 (UTC+8)
摘要 This research investigated the multilevel relationships among corporate branding, brand citizenship behavior, and brand equity using a hierarchical linear modeling method. The corporate branding construct represents practices that could improve the brand cognition and brand attitude of multiple stakeholders. Brand citizenship behavior indicates that employees are altruistic toward and identify themselves with brands. Brand equity was assessed using customer data to measure their awareness, association, quality perception, attitude, and loyalty toward a corporate brand. This study obtained data from 283 employees, 250 supervisors, and 577 customers of 31 franchise organizations to demonstrate the results at different levels. The results of our analysis indicate that corporate branding exerts a positive effect on brand citizenship behavior and customer-based brand equity. Furthermore, when aggregated, the brand citizenship behavior of firms positively affects their corporate brand equity. In addition, brand citizenship behavior mediates the relationship between corporate branding and brand equity. Brand managers should consider adopting corporate branding practices to encourage employees to engage in brand citizenship behavior, which contributes to brand equity. © 2015 College of Management, National Cheng Kung University.
關聯 Asia Pacific Management Review, 20(3), 120-129
資料類型 article
DOI http://dx.doi.org/10.1016/j.apmrv.2014.10.001
dc.contributor 企管系zh_Tw
dc.creator (作者) 張愛華zh_TW
dc.creator (作者) 韓志翔zh_TW
dc.creator (作者) Chang, Aihwaen_US
dc.creator (作者) Chiang, Hsu-Hsinen_US
dc.creator (作者) Han, Tzu-Shianen_US
dc.date (日期) 2015-09en_US
dc.date.accessioned 8-Aug-2017 16:17:42 (UTC+8)-
dc.date.available 8-Aug-2017 16:17:42 (UTC+8)-
dc.date.issued (上傳時間) 8-Aug-2017 16:17:42 (UTC+8)-
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/111660-
dc.description.abstract (摘要) This research investigated the multilevel relationships among corporate branding, brand citizenship behavior, and brand equity using a hierarchical linear modeling method. The corporate branding construct represents practices that could improve the brand cognition and brand attitude of multiple stakeholders. Brand citizenship behavior indicates that employees are altruistic toward and identify themselves with brands. Brand equity was assessed using customer data to measure their awareness, association, quality perception, attitude, and loyalty toward a corporate brand. This study obtained data from 283 employees, 250 supervisors, and 577 customers of 31 franchise organizations to demonstrate the results at different levels. The results of our analysis indicate that corporate branding exerts a positive effect on brand citizenship behavior and customer-based brand equity. Furthermore, when aggregated, the brand citizenship behavior of firms positively affects their corporate brand equity. In addition, brand citizenship behavior mediates the relationship between corporate branding and brand equity. Brand managers should consider adopting corporate branding practices to encourage employees to engage in brand citizenship behavior, which contributes to brand equity. © 2015 College of Management, National Cheng Kung University.en_US
dc.format.extent 521066 bytes-
dc.format.mimetype application/pdf-
dc.relation (關聯) Asia Pacific Management Review, 20(3), 120-129en_US
dc.title (題名) Investigating the dual-route effects of corporate branding on brand equityen_US
dc.type (資料類型) article
dc.identifier.doi (DOI) 10.1016/j.apmrv.2014.10.001
dc.doi.uri (DOI) http://dx.doi.org/10.1016/j.apmrv.2014.10.001