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題名 日本長期照護公司在大陸營運模式之研究 --兩個公司之分析
Business Models of Japanese Long-Term-Care Companies in China—The Cases of Two Companies
作者 齊藤由貴
Saito, Yuki
貢獻者 于卓民
Yu, Joseph
齊藤由貴
Yuki Saito
關鍵詞 長期照護
服務
商業模式
日本公司
在中國的營運
Long-term care
Services
Business models
Japanese companies
Operations in China
日期 2017
上傳時間 10-Aug-2017 09:53:35 (UTC+8)
摘要 人口高齡化是一個社會問題以及商機。
日本比中國更早面對這個問題,所以在長期照護領域累積了豐富的經驗。
本論文藉由分析兩家日本長照公司商業模式的關鍵資訊(例如:提供的服務、客戶分群、營運點和特性)說明政策對日本長照公司如何在中國和日本營運的影響。
因為長期照護服務往往基於政府政策而設計,
本論文先介紹日本和中國的政策,
然後研究這兩家─ Nichii Gakkan和長壽控股作為個案公司。
這項研究結果將有助於致力進軍中國市場並需要計劃營運策略和服務內容的日本長照公司。
Growing aging population is one social issue to face as well as business opportunities.
Japan has faced the issue much earlier than China, and thus has accumulated expertise in
long-term-care services fields. This thesis answers questions governmental policies effect
on firms operation and on how Japanese LTC companies operate in China and Japan, by
providing key information on their business models (e.g., services offered, customer
segments, locations of operation, and operational characteristics). Since long-term care
(LTC) services tend to be designed based on governmental policies and definitions, the
thesis fist introduces policies in japan and China. It then investigates Nichii Gakkan and
Long Life Holdings as case companies. This research findings would be useful for other
Japanese LTC companies which aim to enter Chinese market and need to plan strategies and
design service offerings.
參考文獻 Cabinet of Office, Government of Japan. (2016). Retrieved from :
http://www8.cao.go.jp/kourei/whitepaper/w-2016/zenbun/pdf/1s2s_6_5.pdf
Cabinet Office, Government of Japan. (2016). Retrieved from :
http://www8.cao.go.jp/kourei/whitepaper/w-2016/zenbun/pdf/1s1s_1.pdf
Civil Affairs(民政部社会福利和社会事务司). (2001). Standards of Social Welfare Institutionfor the
Elderly(老年人社会福利机构基本规范). Retrieved from
https://www.jica.go.jp/china/office/others/pr/ku57pq0000226d5k-att/kijun_01_zh.pdf
Collins, R. (n.d). A Graphical Method for Exploring the Businss Enviroment. Retrieved from
http://users.ox.ac.uk/~kell0956/docs/PESTLEWeb.pdf
General Office of the State Council of the People`s Republic of China(国务院办公厅). (2015 年11 月
18 日). Retrieved from : 国务院办公厅转发卫生计生委等部门关于推进医疗卫生与养老
服务相结合指导意见的通知:
http://www.gov.cn/zhengce/content/2015-11/20/content_10328.htm
JETRO. (2013, 3). Retrieved from 中国高齢者産業調査報告書:
https://www.jetro.go.jp/ext_images/jfile/report/07001397/ChinaKoreishaRev.pdf
JICA. (2014, 6). Retrieved from Final Report on the Eldery Issues in China(中華人民共和国高齢化
問題に関する情報収集·確認調査最終報告書):
http://open_jicareport.jica.go.jp/pdf/12153276.pdf
JICA. (2014, 6). Final Report on Aging Issues in China(中華人民共和国高齢化問題に関する情報
収集·確認調査最終報告書). Retrieved from
http://open_jicareport.jica.go.jp/pdf/12153276.pdf
Jie(沈潔), S. (2014). Social Security and Welfare for Elderiles. Resarch on International Social
Securities (海外社会保障研究).
Long Life Holdings. (2016, 10 06). Cource syllabus of Good Feeling Cordinator. Retrieved from
https://www.j-longlife.co.jp/longlife_welfare_education/lecture/gfc/common/img/gfc2016100
6.pdf
LONGLIFE HOLDINGS. (2015, 12 27). Retrieved from 平成27 年10 月期 決算短信:
http://www.longlife-holding.co.jp/ir/pdf/20151211_tansin.pdf
Ministory of Civil Affairs of the People`s Republic of China(中华人民共和国民政部). (2012, 12 28).
Protection of the Rights and Interests of the Elderly(中华人民共和国老年人权益保障法).
Retrieved from http://www.mca.gov.cn/article/gk/fg/shflhcssy/201507/20150700848507.shtml
Ministory of Health, Labor and Welfare. (2013). Number of Care Workers. Retrieved from
http://www.mhlw.go.jp/bunya/seikatsuhogo/shakai-kaigo-fukushi3.html
Ministry of Finance, Ministry of Health and Welfare, and Ministry of Home Affairs. (1994, 12 18).
Modification of 10 year plan on eldery health and welfare (New Gold Plan) (高齢者保健福祉推進 10 か年戦略の見直しについて(新ゴールドプラン)). Retrieved from
http://www.ipss.go.jp/publication/j/shiryou/no.13/data/shiryou/souron/20.pdf
Ministry of Health, Labour and Welfare. (1989, 12). Retrieved from
http://www.ipss.go.jp/publication/j/shiryou/no.13/data/shiryou/souron/17.pdf
Ministry of Health, Labour and Welfare. (2015). Current situation of public long term care insurance
and its future roles(公的介護保険制度の現状と今後の役割). Retrieved from
http://www.mhlw.go.jp/file/06-Seisakujouhou-12300000-Roukenkyoku/201602kaigohokennt
oha_2.pdf
Ministry of Health, Labour and Welfare Japan. (n.d.). Retrieved from
http://www.mhlw.go.jp/topics/kaigo/zaisei/sikumi.html
Mizuho (Noda, K. a. (2014, 8 9). Mizuho Indusrty Focus Vol.159. Retrieved from LTC Market
Situation in Asia and Potentials of Japanese Companies to Enter Market(アジアにおける介
護関連サービス市場の状況および日系企業による進出可能性の考察):
https://www.mizuhobank.co.jp/corporate/bizinfo/industry/sangyou/pdf/mif_159.pdf
NICHII GAKKAN COMPANY. (2015, 6 3). Retrieved from Medium Term Management Strategy
Briefing Document:
http://www.nichiigakkan.co.jp/en/ir/library/pdf/Medium%20Term%20Management%20Strate
gy%20Briefing%20Document.pdf
NICHII GAKKAN COMPANY. (2016, 5 17). Retrieved from Financial Results Briefing Document
for the Fiscal Year Ended March 31, 2016:
http://www.nichiigakkan.co.jp/en/ir/library/files/pdf/130/2016_full_presentation_130.pdf
Nichiigakkan. (n.d.). Company History. Retrieved from
http://www.nichiigakkan.co.jp/en/company/history.html
Nikkei Digintal Health. (2014, 4 21). Retrieved from
http://techon.nikkeibp.co.jp/article/FEATURE/20140421/347780/?ST=health
Porter, M. E. (1980). Competitive Strategy: Technigues for Analyzing Industries and Competitors. In
M. E. Porter, Competitive Strategy: Technigues for Analyzing Industries and Competitors (p.
37). New York Free Press .
State Council of China. (2013). Retrieved from Opinions of State Council on Acceralating the
Development of the Eldery Care Services (国务院关于加快发展养老服务业的若干意见):
http://www.gov.cn/zwgk/2013-09/13/content_2487704.htm
United Nations Department of Economic and Social Affairs Population Division. (2015). World
Population Prospects The 2015 Revision. Retrieved from
https://esa.un.org/unpd/wpp/publications/files/key_findings_wpp_2015.pdf
Welfare Law for the Elderly (老人福祉法). (1963, 7 11). Retrieved from
http://law.e-gov.go.jp/cgi-bin/idxselect.cgi?IDX_OPT=1&H_NAME=%98%56%90%6c%95
%9f%8e%83%96%40&H_NAME_YOMI=%82%a0&H_NO_GENGO=H&H_NO_YEAR=
&H_NO_TYPE=2&H_NO_NO=&H_FILE_NAME=S38HO133&H_RYAKU=1&H_CTG=1
&H_YOMI_GUN=1&H_CTG_GUN=1
Yamato Resarch Institute. (2016 年1 月). Retrieved from : 中国での福祉用具レンタル制度構
築事業実施に関する調査報告書: http://www.meti.go.jp/meti_lib/report/2016fy/001024.pdf
Zott, A. a. (2010, 6). The Business Model: Theories Roots, Recent Developments, and Future Resarch.
Retrieved from http://www.bmcommunity.sitew.com/fs/Root/8jif5-AmitZottMassa.pdf
描述 碩士
國立政治大學
國際經營管理英語碩士學位學程(IMBA)
104933034
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0104933034
資料類型 thesis
dc.contributor.advisor 于卓民zh_TW
dc.contributor.advisor Yu, Josephen_US
dc.contributor.author (Authors) 齊藤由貴zh_TW
dc.contributor.author (Authors) Yuki Saitoen_US
dc.creator (作者) 齊藤由貴zh_TW
dc.creator (作者) Saito, Yukien_US
dc.date (日期) 2017en_US
dc.date.accessioned 10-Aug-2017 09:53:35 (UTC+8)-
dc.date.available 10-Aug-2017 09:53:35 (UTC+8)-
dc.date.issued (上傳時間) 10-Aug-2017 09:53:35 (UTC+8)-
dc.identifier (Other Identifiers) G0104933034en_US
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/111767-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 國際經營管理英語碩士學位學程(IMBA)zh_TW
dc.description (描述) 104933034zh_TW
dc.description.abstract (摘要) 人口高齡化是一個社會問題以及商機。
日本比中國更早面對這個問題,所以在長期照護領域累積了豐富的經驗。
本論文藉由分析兩家日本長照公司商業模式的關鍵資訊(例如:提供的服務、客戶分群、營運點和特性)說明政策對日本長照公司如何在中國和日本營運的影響。
因為長期照護服務往往基於政府政策而設計,
本論文先介紹日本和中國的政策,
然後研究這兩家─ Nichii Gakkan和長壽控股作為個案公司。
這項研究結果將有助於致力進軍中國市場並需要計劃營運策略和服務內容的日本長照公司。
zh_TW
dc.description.abstract (摘要) Growing aging population is one social issue to face as well as business opportunities.
Japan has faced the issue much earlier than China, and thus has accumulated expertise in
long-term-care services fields. This thesis answers questions governmental policies effect
on firms operation and on how Japanese LTC companies operate in China and Japan, by
providing key information on their business models (e.g., services offered, customer
segments, locations of operation, and operational characteristics). Since long-term care
(LTC) services tend to be designed based on governmental policies and definitions, the
thesis fist introduces policies in japan and China. It then investigates Nichii Gakkan and
Long Life Holdings as case companies. This research findings would be useful for other
Japanese LTC companies which aim to enter Chinese market and need to plan strategies and
design service offerings.
en_US
dc.description.tableofcontents 1. Introduction 1
1. Motivation of the Research 1
2. Research Question 3
3. Research Process 4
3. Literature Review 5
3.1. Macro Environment 5
3.2. Micro Environment 9
3.3. Types of International Strategy 11
3.4. Business Models 12
4. Research Methodology 15
4.1. Research Framework 15
4.2. Selection of Case Companies 18
5. LTC Market in Japan 18
5.1. Definitions of LTC services in Japan 19
5.2. Key Stakeholders and Their Roles on LTC services in Japan 22
5.3. Target Goals by Japanese Government 26
5.4. Finance to support LTC services in Japan 26
6. LTC Market in China and Comparison 29
6.1. Definitions of LTC services in Chinese Policies 29
6.2. Key Stake Holders and its roles on LTC services in China 32
6.3. Target Goals by Chinese Government 38
6.4. Differences in Finance to support LTC services in China and Japan 39
7. Case Description 41
7.1. Nichii Gakkan Overview 41
7.2. Nichii Gakkan’s LTC Operations in Japan 41
7.3. Nichii Gakkan’s LTC Operations in China 46
7.4. Long Life Holdings Company overview 53
7.5. Long Life Holdings’s LTC Operations in Japan 53
7.6. Long Life Holdings’s LTC Operations in China 57
8. Case Analysis 60
8.1. Differences and similarities of the LTC policies in Japan and China 60
8.2. Differences and Similarities of Operations of Nichii Gakkan and Long Life Holdings
61
9. Conclusion and Suggestion 67
9.1. Conclusion 67
9.2. Future Research Suggestions 68
References 70
zh_TW
dc.format.extent 4080705 bytes-
dc.format.mimetype application/pdf-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0104933034en_US
dc.subject (關鍵詞) 長期照護zh_TW
dc.subject (關鍵詞) 服務zh_TW
dc.subject (關鍵詞) 商業模式zh_TW
dc.subject (關鍵詞) 日本公司zh_TW
dc.subject (關鍵詞) 在中國的營運zh_TW
dc.subject (關鍵詞) Long-term careen_US
dc.subject (關鍵詞) Servicesen_US
dc.subject (關鍵詞) Business modelsen_US
dc.subject (關鍵詞) Japanese companiesen_US
dc.subject (關鍵詞) Operations in Chinaen_US
dc.title (題名) 日本長期照護公司在大陸營運模式之研究 --兩個公司之分析zh_TW
dc.title (題名) Business Models of Japanese Long-Term-Care Companies in China—The Cases of Two Companiesen_US
dc.type (資料類型) thesisen_US
dc.relation.reference (參考文獻) Cabinet of Office, Government of Japan. (2016). Retrieved from :
http://www8.cao.go.jp/kourei/whitepaper/w-2016/zenbun/pdf/1s2s_6_5.pdf
Cabinet Office, Government of Japan. (2016). Retrieved from :
http://www8.cao.go.jp/kourei/whitepaper/w-2016/zenbun/pdf/1s1s_1.pdf
Civil Affairs(民政部社会福利和社会事务司). (2001). Standards of Social Welfare Institutionfor the
Elderly(老年人社会福利机构基本规范). Retrieved from
https://www.jica.go.jp/china/office/others/pr/ku57pq0000226d5k-att/kijun_01_zh.pdf
Collins, R. (n.d). A Graphical Method for Exploring the Businss Enviroment. Retrieved from
http://users.ox.ac.uk/~kell0956/docs/PESTLEWeb.pdf
General Office of the State Council of the People`s Republic of China(国务院办公厅). (2015 年11 月
18 日). Retrieved from : 国务院办公厅转发卫生计生委等部门关于推进医疗卫生与养老
服务相结合指导意见的通知:
http://www.gov.cn/zhengce/content/2015-11/20/content_10328.htm
JETRO. (2013, 3). Retrieved from 中国高齢者産業調査報告書:
https://www.jetro.go.jp/ext_images/jfile/report/07001397/ChinaKoreishaRev.pdf
JICA. (2014, 6). Retrieved from Final Report on the Eldery Issues in China(中華人民共和国高齢化
問題に関する情報収集·確認調査最終報告書):
http://open_jicareport.jica.go.jp/pdf/12153276.pdf
JICA. (2014, 6). Final Report on Aging Issues in China(中華人民共和国高齢化問題に関する情報
収集·確認調査最終報告書). Retrieved from
http://open_jicareport.jica.go.jp/pdf/12153276.pdf
Jie(沈潔), S. (2014). Social Security and Welfare for Elderiles. Resarch on International Social
Securities (海外社会保障研究).
Long Life Holdings. (2016, 10 06). Cource syllabus of Good Feeling Cordinator. Retrieved from
https://www.j-longlife.co.jp/longlife_welfare_education/lecture/gfc/common/img/gfc2016100
6.pdf
LONGLIFE HOLDINGS. (2015, 12 27). Retrieved from 平成27 年10 月期 決算短信:
http://www.longlife-holding.co.jp/ir/pdf/20151211_tansin.pdf
Ministory of Civil Affairs of the People`s Republic of China(中华人民共和国民政部). (2012, 12 28).
Protection of the Rights and Interests of the Elderly(中华人民共和国老年人权益保障法).
Retrieved from http://www.mca.gov.cn/article/gk/fg/shflhcssy/201507/20150700848507.shtml
Ministory of Health, Labor and Welfare. (2013). Number of Care Workers. Retrieved from
http://www.mhlw.go.jp/bunya/seikatsuhogo/shakai-kaigo-fukushi3.html
Ministry of Finance, Ministry of Health and Welfare, and Ministry of Home Affairs. (1994, 12 18).
Modification of 10 year plan on eldery health and welfare (New Gold Plan) (高齢者保健福祉推進 10 か年戦略の見直しについて(新ゴールドプラン)). Retrieved from
http://www.ipss.go.jp/publication/j/shiryou/no.13/data/shiryou/souron/20.pdf
Ministry of Health, Labour and Welfare. (1989, 12). Retrieved from
http://www.ipss.go.jp/publication/j/shiryou/no.13/data/shiryou/souron/17.pdf
Ministry of Health, Labour and Welfare. (2015). Current situation of public long term care insurance
and its future roles(公的介護保険制度の現状と今後の役割). Retrieved from
http://www.mhlw.go.jp/file/06-Seisakujouhou-12300000-Roukenkyoku/201602kaigohokennt
oha_2.pdf
Ministry of Health, Labour and Welfare Japan. (n.d.). Retrieved from
http://www.mhlw.go.jp/topics/kaigo/zaisei/sikumi.html
Mizuho (Noda, K. a. (2014, 8 9). Mizuho Indusrty Focus Vol.159. Retrieved from LTC Market
Situation in Asia and Potentials of Japanese Companies to Enter Market(アジアにおける介
護関連サービス市場の状況および日系企業による進出可能性の考察):
https://www.mizuhobank.co.jp/corporate/bizinfo/industry/sangyou/pdf/mif_159.pdf
NICHII GAKKAN COMPANY. (2015, 6 3). Retrieved from Medium Term Management Strategy
Briefing Document:
http://www.nichiigakkan.co.jp/en/ir/library/pdf/Medium%20Term%20Management%20Strate
gy%20Briefing%20Document.pdf
NICHII GAKKAN COMPANY. (2016, 5 17). Retrieved from Financial Results Briefing Document
for the Fiscal Year Ended March 31, 2016:
http://www.nichiigakkan.co.jp/en/ir/library/files/pdf/130/2016_full_presentation_130.pdf
Nichiigakkan. (n.d.). Company History. Retrieved from
http://www.nichiigakkan.co.jp/en/company/history.html
Nikkei Digintal Health. (2014, 4 21). Retrieved from
http://techon.nikkeibp.co.jp/article/FEATURE/20140421/347780/?ST=health
Porter, M. E. (1980). Competitive Strategy: Technigues for Analyzing Industries and Competitors. In
M. E. Porter, Competitive Strategy: Technigues for Analyzing Industries and Competitors (p.
37). New York Free Press .
State Council of China. (2013). Retrieved from Opinions of State Council on Acceralating the
Development of the Eldery Care Services (国务院关于加快发展养老服务业的若干意见):
http://www.gov.cn/zwgk/2013-09/13/content_2487704.htm
United Nations Department of Economic and Social Affairs Population Division. (2015). World
Population Prospects The 2015 Revision. Retrieved from
https://esa.un.org/unpd/wpp/publications/files/key_findings_wpp_2015.pdf
Welfare Law for the Elderly (老人福祉法). (1963, 7 11). Retrieved from
http://law.e-gov.go.jp/cgi-bin/idxselect.cgi?IDX_OPT=1&H_NAME=%98%56%90%6c%95
%9f%8e%83%96%40&H_NAME_YOMI=%82%a0&H_NO_GENGO=H&H_NO_YEAR=
&H_NO_TYPE=2&H_NO_NO=&H_FILE_NAME=S38HO133&H_RYAKU=1&H_CTG=1
&H_YOMI_GUN=1&H_CTG_GUN=1
Yamato Resarch Institute. (2016 年1 月). Retrieved from : 中国での福祉用具レンタル制度構
築事業実施に関する調査報告書: http://www.meti.go.jp/meti_lib/report/2016fy/001024.pdf
Zott, A. a. (2010, 6). The Business Model: Theories Roots, Recent Developments, and Future Resarch.
Retrieved from http://www.bmcommunity.sitew.com/fs/Root/8jif5-AmitZottMassa.pdf
zh_TW