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題名 學校不當督導與非志願性公民行為關係之研究-中介與調節效果的探討
A study on relationship between abusive supervision and compulsory citizenship behavior in high schools : an examination of mediating and moderating effects作者 徐宗盛
Hsu, Tsung Sheng貢獻者 吳政達<br>朴雪濤
Wu, Cheng Ta<br>Piao, Xue Tao
徐宗盛
Hsu, Tsung Sheng關鍵詞 不當督導
上下級關係
非志願性公民行為
權力距離
組織政治知覺
Abusive supervision
Supervisor-Subordinate GuanXi
Compulsory citizenship behavior
Power distance
Organizational politics日期 2017 上傳時間 1-Nov-2017 14:29:28 (UTC+8) 摘要 本研究旨在探討不當督導、上下級關係及非志願性公民行為之關係,並探究上下級關係在不當督導與非志願性公民行為之間是否具有中介效果以及權力距離、組織政治知覺在不當督導與非志願性公民行為、上下級關係與非志願性公民行為之間是否具有調節效果。本研究採用問卷調查法,以全國507所高中職教師為樣本母群體,採分層隨機抽樣,抽出600位受試者邀請填寫網路問卷,回收有效問卷375份,所得資料分別以描述性統計、t考驗、單因子變異數分析及迴歸分析等統計方法進行資料的分析與處理,以瞭解高中職教師知覺校長不當督導與上下級關係、非志願性公民行為之現況、差異情形及上下級關係、權力距離、組織政治知覺的中介、調節效果,研究結論如下:一、高中職教師對校長不當督導之知覺現況屬低度。二、高中職教師上下級關係之表現程度屬中低程度。三、高中職教師非志願性公民行為之表現程度屬中低程度。四、學校規模等背景變項在不當督導有顯著差異,24班以下高於50班以上。五、性別、年齡、職務及學校公私立屬性等背景變項在上下級關係上有顯著差異,男性、兼任主任的教師情感型關係顯著較高;男性、35歲以下、私立學校教師的工具型關係顯著較高。六、本校服務年資、職務在非志願性公民行為有顯著差異,組長高於專任、服務年資6-15年高於5年以下。此外,服務總年資、學歷等二個背景變項在不當督導、上下級關係、非志願性公民行為上皆無顯著差異。七、上下級關係在不當督導與非志願性公民行為間有部分中介效果。八、權力距離在「不當督導」、「工具型關係」與非志願性公民行為間具有調節效果。九、組織政治知覺只在工具型關係與非志願性公民行為間具有調節效果。最後依據研究結果與結論,提出具體建議,以作為高中職校長以及未來研究的參考。
The purpose of this study is to investigate the relationship among principal’s Abusive Supervision (AS) and Supervisor-Subordinate GuanXi (SSG) and Compulsory Citizenship Behavior (CCB) of senior high school teachers. Furthermore, the mediating effect of SSG between AS and CCB is analyzed, And the moderating effects of Power Distance (PD) and Organizational Politics (OP) between AS and CCB, between SSG and CCB are explored in the study. A survey research was conducted using a sample of senior high school teachers in Taiwan, excluding the complete schools. 600 teachers from 570 schools were selected by stratified random sampling. 375 valid sample data collected was analyzed and processed with the methods of descriptive statistics, t-test, one-way ANOVA, multiple-regression analysis. Based on 6-point Likert Scale, the major findings of this study are as follows:1. Teachers’ perception of principal’s abusive supervision is below average.2. Teachers’ perception of Supervisor-Subordinate GuanXi is below average.3. Teachers’ Compulsory Citizenship Behavior is below average.4. One demographic variable, school size, show significant differences in AS. Teachers who work at schools with less than 24 classes show higher perceptions of AS.5. Four demographic variables, including gender, age, position, school type, show significant differences in SSG. Teachers who are male, younger than 35, work as the director of the department, or work in private schools show higher perceptions of SSG, especially instrumental ties.6. Two demographic variables, tenure at the present school and position, show significant differences in CCB. Teachers whose tenure at the present school is longer, who work as the chief, show higher perceptions of CCB. Furthermore, two demographic variables, tenure and education, show no significant differences in AS, SSG and CCB.7. AS is positively related to SSG and CCB. In addition, AS has a positive direct effect on CCB, SSG has a positive direct effect on CCB. AS has a positive direct effect on SSG. SSG does have mediating effects between AS and CCB.8. Power Distance has moderating effects between AS and CCB, between SSG and CCB.9. 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國立政治大學
教育學系
99152511資料來源 http://thesis.lib.nccu.edu.tw/record/#G0099152511 資料類型 thesis dc.contributor.advisor 吳政達<br>朴雪濤 zh_TW dc.contributor.advisor Wu, Cheng Ta<br>Piao, Xue Tao en_US dc.contributor.author (Authors) 徐宗盛 zh_TW dc.contributor.author (Authors) Hsu, Tsung Sheng en_US dc.creator (作者) 徐宗盛 zh_TW dc.creator (作者) Hsu, Tsung Sheng en_US dc.date (日期) 2017 en_US dc.date.accessioned 1-Nov-2017 14:29:28 (UTC+8) - dc.date.available 1-Nov-2017 14:29:28 (UTC+8) - dc.date.issued (上傳時間) 1-Nov-2017 14:29:28 (UTC+8) - dc.identifier (Other Identifiers) G0099152511 en_US dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/114299 - dc.description (描述) 博士 zh_TW dc.description (描述) 國立政治大學 zh_TW dc.description (描述) 教育學系 zh_TW dc.description (描述) 99152511 zh_TW dc.description.abstract (摘要) 本研究旨在探討不當督導、上下級關係及非志願性公民行為之關係,並探究上下級關係在不當督導與非志願性公民行為之間是否具有中介效果以及權力距離、組織政治知覺在不當督導與非志願性公民行為、上下級關係與非志願性公民行為之間是否具有調節效果。本研究採用問卷調查法,以全國507所高中職教師為樣本母群體,採分層隨機抽樣,抽出600位受試者邀請填寫網路問卷,回收有效問卷375份,所得資料分別以描述性統計、t考驗、單因子變異數分析及迴歸分析等統計方法進行資料的分析與處理,以瞭解高中職教師知覺校長不當督導與上下級關係、非志願性公民行為之現況、差異情形及上下級關係、權力距離、組織政治知覺的中介、調節效果,研究結論如下:一、高中職教師對校長不當督導之知覺現況屬低度。二、高中職教師上下級關係之表現程度屬中低程度。三、高中職教師非志願性公民行為之表現程度屬中低程度。四、學校規模等背景變項在不當督導有顯著差異,24班以下高於50班以上。五、性別、年齡、職務及學校公私立屬性等背景變項在上下級關係上有顯著差異,男性、兼任主任的教師情感型關係顯著較高;男性、35歲以下、私立學校教師的工具型關係顯著較高。六、本校服務年資、職務在非志願性公民行為有顯著差異,組長高於專任、服務年資6-15年高於5年以下。此外,服務總年資、學歷等二個背景變項在不當督導、上下級關係、非志願性公民行為上皆無顯著差異。七、上下級關係在不當督導與非志願性公民行為間有部分中介效果。八、權力距離在「不當督導」、「工具型關係」與非志願性公民行為間具有調節效果。九、組織政治知覺只在工具型關係與非志願性公民行為間具有調節效果。最後依據研究結果與結論,提出具體建議,以作為高中職校長以及未來研究的參考。 zh_TW dc.description.abstract (摘要) The purpose of this study is to investigate the relationship among principal’s Abusive Supervision (AS) and Supervisor-Subordinate GuanXi (SSG) and Compulsory Citizenship Behavior (CCB) of senior high school teachers. Furthermore, the mediating effect of SSG between AS and CCB is analyzed, And the moderating effects of Power Distance (PD) and Organizational Politics (OP) between AS and CCB, between SSG and CCB are explored in the study. A survey research was conducted using a sample of senior high school teachers in Taiwan, excluding the complete schools. 600 teachers from 570 schools were selected by stratified random sampling. 375 valid sample data collected was analyzed and processed with the methods of descriptive statistics, t-test, one-way ANOVA, multiple-regression analysis. Based on 6-point Likert Scale, the major findings of this study are as follows:1. Teachers’ perception of principal’s abusive supervision is below average.2. Teachers’ perception of Supervisor-Subordinate GuanXi is below average.3. Teachers’ Compulsory Citizenship Behavior is below average.4. One demographic variable, school size, show significant differences in AS. Teachers who work at schools with less than 24 classes show higher perceptions of AS.5. Four demographic variables, including gender, age, position, school type, show significant differences in SSG. Teachers who are male, younger than 35, work as the director of the department, or work in private schools show higher perceptions of SSG, especially instrumental ties.6. Two demographic variables, tenure at the present school and position, show significant differences in CCB. Teachers whose tenure at the present school is longer, who work as the chief, show higher perceptions of CCB. Furthermore, two demographic variables, tenure and education, show no significant differences in AS, SSG and CCB.7. AS is positively related to SSG and CCB. In addition, AS has a positive direct effect on CCB, SSG has a positive direct effect on CCB. AS has a positive direct effect on SSG. SSG does have mediating effects between AS and CCB.8. Power Distance has moderating effects between AS and CCB, between SSG and CCB.9. Organizational Politics has moderating effects only between SSG and CCB.Based on the results of the research, suggestions for principals and future related study are proposed. en_US dc.description.tableofcontents 第一章 緒論 1第一節 研究動機與目的 1第二節 待答問題 7第三節 名詞釋義 8第四節 研究範圍與限制 10第二章 文獻探討 13第一節 不當督導意涵及相關研究 13第二節 非志願性公民行為意涵及相關研究 19第三節 上下級關係的意涵及相關研究 22第四節 權力距離的意涵及相關研究 29第五節 組織政治知覺的意涵及相關研究 33第三章 研究設計與實施 37第一節 研究架構與變項 37第二節 研究假設 39第三節 研究對象 43第四節 研究方法與工具 47第五節 資料處理與分析 75第六節 研究程序 78第四章 研究結果分析與討論 81第一節 各變項之現況分析 81第二節 不同背景變項之差異分析 86第三節 各變項之相關分析 101第四節 上下級關係之中介效果驗證 103第五節 權力距離與組織政治知覺之調節效果驗證 112第五章 結論與建議 119第一節 研究發現與討論 120第二節 結論 129第三節 建議 132參考文獻 138附錄一學校組織行為問卷【預試問卷】 147附錄二學校組織行為問卷【正式問卷】 150 zh_TW dc.format.extent 6766464 bytes - dc.format.mimetype application/pdf - dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0099152511 en_US dc.subject (關鍵詞) 不當督導 zh_TW dc.subject (關鍵詞) 上下級關係 zh_TW dc.subject (關鍵詞) 非志願性公民行為 zh_TW dc.subject (關鍵詞) 權力距離 zh_TW dc.subject (關鍵詞) 組織政治知覺 zh_TW dc.subject (關鍵詞) Abusive supervision en_US dc.subject (關鍵詞) Supervisor-Subordinate GuanXi en_US dc.subject (關鍵詞) Compulsory citizenship behavior en_US dc.subject (關鍵詞) Power distance en_US dc.subject (關鍵詞) Organizational politics en_US dc.title (題名) 學校不當督導與非志願性公民行為關係之研究-中介與調節效果的探討 zh_TW dc.title (題名) A study on relationship between abusive supervision and compulsory citizenship behavior in high schools : an examination of mediating and moderating effects en_US dc.type (資料類型) thesis en_US dc.relation.reference (參考文獻) 壹、中文部份王文科、王智弘(2007)。教育研究法。臺北市:五南。余民寧(2008)。心理與教育統計學。臺北市:三民。吳宗祐(2008)。由不當督導到情緒耗竭:部屬正義知覺與情緒勞動的中介效果。中華心理學刊,50(2),201-221。吳政達、湯家偉、羅清水(2007)。心理契約、組織公平、組織信任與非志願性公民行為結構關係之驗證:以臺北地區國民中學學校組織為例。教育政策論壇,10(1),133-159。李德治、童惠玲(2009)。多變量分析:專題及論文常用的統計方法。臺北市:雙葉書廊。林曉芳(2008)。統計學-SPSS之應用。臺北市:鼎茂。胡昌亞、鄭瑩妮(2014)。不當督導研究回顧與前瞻。中華心理學刊,56(2),191- 214。徐宗盛(2010)。校長真誠領導與教師組織承諾、組織公民行為關係之研究(未出版碩士論文)。國立政治大學,臺北。徐宗盛、吳政達(2016)。不當督導與工作滿意度的關係:組織公平與政治知覺的中介調節效果分析。教育與心理研究,39(4),1-27。DOI 10.3966/102498852016123904001秦夢群(2010)。教育領導理論與應用。臺北市:五南。張偉豪(2011)。SEM 論文不求人。高雄市:三星統計。教育部統計處(2017)。高級中等學校校別資料(不含進修學校),取自http://depart.moe.edu.tw彭台光、高月慈、林鉦棽(2006)。管理研究中的共同方法變異:問題本質、影響、測試和補救。管理學報,23(1),77-98。黃光國(2001)。儒家關係主義的理論建構及其方法論基礎。教育與社會研究,2,1-34。黃光國(2003)。中國人的權力遊戲。臺北市:巨流。黃光國(2009)。儒家關係主義-哲學反思、理論建構與實徵研究。臺北市:心理。楊中芳(2001)。中國人的人際關係、情感與信任。臺北市:遠流。楊國樞(2005)。本土化心理學的意義與發展。載於楊國樞、黃光國與楊中芳(主編), 華人本土心理學(上)(頁 4)。臺北市:遠流。蔡松純、鄭伯壎、周麗芳(2015)。領導者與部屬上下關係認定之理論模式建構。中華心理學刊,57(2),121-144。doi:10.6129/CJP.20140924蔡松純、鄭伯壎、周麗芳、姜定宇、鄭弘岳(2009)。領導者上下關係認定與部屬利社會行爲:權力距離之調節效果。中華心理學刊,51(1),121-138。doi:10.6129/CJP.2009.5101.07蔡舒如(2015)。探討國小教師之不當督導、教師專業發展與工作滿意之研究-以逆境商數為干擾效果(碩士論文)。取自臺灣博碩士論文系統http://hdl.handle.net/11296/ndltd/85626152266992738969。鄭伯壎、周麗芳、樊景立(2000)。家長式領導量表:三元模式的建構與測量。本土心理學研究,14,3-64。貳、西文部份Aiken, L. 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