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題名 大學圖書館館藏遺失損毀與資料安全防治政策
Study on Collection Lost, Mutilation and Security Policy for University Libraries
作者 洪欣宜
Hung, Hsin-Yi
貢獻者 王梅玲
Wang, Mei-Ling
洪欣宜
Hung, Hsin-Yi
關鍵詞 館藏遺失
館藏損毀
館藏安全政策
Collection lost
Collection mutilation
Collection security policy
日期 2018
上傳時間 2-Mar-2018 11:47:18 (UTC+8)
摘要 本研究之目的為:(一)探討大學圖書館館藏遺失損毀現況。(二)探討大學圖書館館藏資料安全防護措施與政策。(三)比較大學圖書館主管與館員及使用者對館藏安全看法與態度,並據以進行分析整理,以作為圖書館館藏安全措施與政策未來發展建議。
本研究以相關文獻為基礎,並採用深度訪談法做為研究工具,綜合研究結果與分析,整理研究結論如下:
一、因公德心低落,大學圖書館館藏遺失損毀問題以錯架、註記居多
二、期刊比其他館藏容易遺失,經費與驗收狀況需彈性處理
三、制訂讀者違規處理辦法,有助於減少館藏遺失損毀的發生
四、圖書安全系統目前仍是維護館藏安全最普遍設備
五、偷竊館藏行為目前仍無強硬措施
六、政策執行著重分層負責與溝通
七、圖書館使用者在意館藏遺失問題,希望多舉辦政策推廣活動
由研究結論歸納建議如下,期能供大學圖書館及未來之研究者做進一步研究之參考。
一、館藏安全管理層面
(一)圖書館需重視館藏遺失與損毀事前預防工作(二)加裝多層防護裝置(三)多元化的人力運用(四)善用科技減少人力成本(五)建立政策溝通管道。
二、行政執行層面:
(一)成立館藏安全維護工作小組並制訂政策(二)訂定館藏安全工作手冊(三)政策修訂與時俱進(四)政策執行著重分層負責與溝通(五)期刊建議以經常門編列或以系統驗收(六)處理違規行為應以教育為目的(七)保留館藏安全事件完整紀錄(八)透過實質合作加強圖書館與其他單位之互動關係(九)運用社群媒體與推廣活動宣導政策與服務(十)推廣公德心教育與使用者建立良善互動。
The purposes of this research are: 1) Study the current situation of collections loss and mutilation in University Libraries. 2) Study the collections security policy for University Libraries. 3) Analyze, collate and come up with suggestions for library collections security policy which are based on the comparison of the views and attitudes of University Librarians with users about the library security.
On the basis of the relevant literature, we used in-depth interview as the experimental tool to draw the conclusions according to the analysis and results. The study gets results in six aspects:
1.Because low public morality, the majority problem of the collection lost, mutilation for the university library are wrong frames and notes.
2.Periodicals are less likely to be lost than other collections, so budgetary and acceptance methods need flexibility.
3.Formulating rules for readers` violation help to reduce library collection lost and mutilation.
4.Library Security System is still the most common equipment for maintaining library security.
5.There are still no tough measures to steal the collection and without any deterrent effect of punishment.
6.Library policy implementation should focus on stratified responsibility and good communication.
7.Library users care about the loss of the collection, and hope library to hold more policy promotion activities.
The conclusion obtained from this research has led to the suggestions below that we hope to provide the University Library and later researchers a reference.
1.The Aspect of Collections Security Management
1) Library shall attach importance to the pre prevention work for the loss and mutilation of library collection. 2) Add an extra protective device for special collection. 3) Human resource utilization diversification. 4) Making good use of science and technology to reduce human cost. 5) Establishing a policy communication pipeline.
2.The Aspect of Administration and Execution
1) The library should set up the group for security maintenance working amd draw up a policy for collection security. 2) Set up the collection security handbook, 3) Revise the policy regularly to keep up with the times. 4) Policy implementation should emphasize that stratified librarians communicate and take responsibilities. 5) Periodical budget suggest for using current account fund, and check and accept by library OPAC, 6) Handling of irregularities should be used for the purpose of education, 7) Keep a complete record of the collection security events, 8) Strengthening the interaction between Library and other units through substantive cooperation, 9) promotion policies and services by social media and library promotion activities, 10) Promoting public moral education and establish the good interaction with library users.
參考文獻 中文
王梅玲(2016)。館藏發展與管理概論。載於館藏發展與管理。(頁1-23)。新北市:華藝學術出版社。
王雲東(2007)。社會研究方法。臺北縣:威仕曼。
杜京生(1997)。公共圖書館安全政策之探討。臺北市立圖書館館訊,15(2),頁42-48。
周澍來(2005)。大學圖書館館藏安全之探討-以圖書安全系統使用評估為例。1-133。未出版碩士論文,臺灣大學圖書資訊學研究所,台北市。
邱淑蘋(1995)。犯罪學理論與圖書館違規行為之研究。臺北市立圖書館館訊,12(3),47-56.
邱淑蘋(1996)。圖書館偷書,撕書相關因素與防制之研究。台北市:文華圖書管理。
邱淑蘋(1996)。學校圖書館館藏安全上的問題及其防制之道。國立中央圖書館臺灣分館館刊,3(1),頁26-31。
政治大學(2011)。國立政治大學圖書館年度報告。
洪王徽恢(1995)。圖書保存與維護。擷取自圖書館學與資訊科學大辭典:http://terms.naer.edu.tw/detail/1680265/
真理大學(2011)。真理大學台北校區99學年度圖書盤點報告。
國立彰化師範大學(2005)。國立彰化師範大學圖書館圖書資料盤點報告。
張郁蔚(2016)。館藏保存與維護。載於館藏發展與管理。(頁277-293)。新北市:華藝學術出版。
教育部(1995)。 國民中小學公共安全管理手冊。台北市:教育部國教司。
盛美雲(1991)。圖書維護之紙質酸化及保存環境問題之研究。台北市:漢美圖書有限公司。
陳向明(2002)。社會科學質的研究。台北:五南。
彭慰(1995)。圖書館安全系統Library Security System。擷取自http://terms.naer.edu.tw/detail/1680232/
廖秀滿(1989),圖書館安全系統在圖書館之應用,書府,10,頁71-72。
盧美延(2001)。數位化資料保存之研究。教育資料與圖書館學,38(3),頁309-333。
戴國瑜(1994)。期刊管理及利用。台北市:台灣學生。


西文
Association of College & Research Libraries. (2009). ACRL/RBMS Guidelines Regarding Security and Theft in Special Collections. Retrieved from: Association of College & Research Libraries (ACRL): http://www.ala.org/acrl/standards/security_theft
Allen, S. M. (1997). Preventing theft in academic libraries and special collections. Library & archival security, 14(1), 29-43.
Bahr, A. H. (1981). Book theft and library security systems, 1981-82. White Plains, NY: Knowledge Industry Publications.
Boss, R. W. (1980). The library security myth. Library Journal, 107, 638-638.
Cravey, P. J. (2001). Protecting library staff, users, collections, and facilities. Neal-Schuman Publishers.
Cuddy, T. M., & Marchok, C. (2003). Controlling hospital library theft. Journal of the Medical Library Association, 91(2), 241-244.
Currie, S., Raskin, H., Demas, S., Kreilick, K., & McNamara, C. (1986). Cornell University libraries` security checklist. Library & archival security, 7(2), 3-13.
Gregson, M., & Hocking, A. (1995). Theft and damage in an academic library: the student experience. Journal of librarianship and information science, 27(4), 191-197.
Johansson, D. (1996). Library material theft, mutilation, and preventive security measures. Public library quarterly, 15(4), 51-66.
Knox, Helen. (1994). How Are We Doing: A Security System in a School Library. School Librarian, 42(4), 142-143.
Ladenson, A. (1977). Library Security and the Law. College & Research Libraries, 38(2), 109-117.
St Lifer, E. (1994). How Safe Are Our Libraries?. Library Journal, 119(13), 35-39.
Lincoln, A. J., & Lincoln, C. Z. (1987). Library crime and security:an international perspective. New York:Psychology Press.
Lincoln, A. J. (1984). Crime in the Libraries: A Study of Patterns, Impact, and Security. New York: R. R. Bowker.
Lincoln, A. J. (1991). Library legislation related to crime and security. Library & Archival Security, 10(2), 77-101.
Luke, J. M. (1991). The mutilation of periodicals in a mid-size university library. The Serials Librarian, 20(4), 95-110.
McDonald, A. (1992). Book detection systems. Security and Crime Prevention in Libraries, 289-297.
Mott, S. (1978). An Edmonton High School Reduces Book Losses. Canadian Library Journal, 35(1), 45-49.
Patkus, B. L. (1998). Collections security: the preservation perspective. Journal of library administration, 25(1), 67-89.
Pedersen, T. L. (1990). Theft and mutilation of library materials. College & Research Libraries, 51(2), 120-128.
Phillips, F. (1984). Developing collecting policies for manuscript collections. The American Archivist, 47(1), 30-42.
Scherdin, M. J. (1986). The halo effect: Psychological deterrence of electronic security systems. Information technology and libraries, 5(3), 232-235.
Shuman, B. A. (1999). Library security and safety handbook: prevention, policies, and procedures. American Library Association.
Smith, F. E. (1984). Supplementary deterrents in library security. Library & archival security, 6(1), 49-56.
Stewart, J. A. (1999). A case study to determine whether the cost of book loss at the geology library at the university of north carolina at chapel hill is greater than the cost of an electronic security system (Doctoral dissertation, University of North Carolina at Chapel Hill).
Uzuegbu, C. P., & Okoro, C. A. (2013). Security Practices in Nigerian University Libraries. The Official Journal of the Pacific Northwest Library Association, 77(2), 18-27.
描述 碩士
國立政治大學
圖書資訊學數位碩士在職專班
104913017
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0104913017
資料類型 thesis
dc.contributor.advisor 王梅玲zh_TW
dc.contributor.advisor Wang, Mei-Lingen_US
dc.contributor.author (Authors) 洪欣宜zh_TW
dc.contributor.author (Authors) Hung, Hsin-Yien_US
dc.creator (作者) 洪欣宜zh_TW
dc.creator (作者) Hung, Hsin-Yien_US
dc.date (日期) 2018en_US
dc.date.accessioned 2-Mar-2018 11:47:18 (UTC+8)-
dc.date.available 2-Mar-2018 11:47:18 (UTC+8)-
dc.date.issued (上傳時間) 2-Mar-2018 11:47:18 (UTC+8)-
dc.identifier (Other Identifiers) G0104913017en_US
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/116068-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 圖書資訊學數位碩士在職專班zh_TW
dc.description (描述) 104913017zh_TW
dc.description.abstract (摘要) 本研究之目的為:(一)探討大學圖書館館藏遺失損毀現況。(二)探討大學圖書館館藏資料安全防護措施與政策。(三)比較大學圖書館主管與館員及使用者對館藏安全看法與態度,並據以進行分析整理,以作為圖書館館藏安全措施與政策未來發展建議。
本研究以相關文獻為基礎,並採用深度訪談法做為研究工具,綜合研究結果與分析,整理研究結論如下:
一、因公德心低落,大學圖書館館藏遺失損毀問題以錯架、註記居多
二、期刊比其他館藏容易遺失,經費與驗收狀況需彈性處理
三、制訂讀者違規處理辦法,有助於減少館藏遺失損毀的發生
四、圖書安全系統目前仍是維護館藏安全最普遍設備
五、偷竊館藏行為目前仍無強硬措施
六、政策執行著重分層負責與溝通
七、圖書館使用者在意館藏遺失問題,希望多舉辦政策推廣活動
由研究結論歸納建議如下,期能供大學圖書館及未來之研究者做進一步研究之參考。
一、館藏安全管理層面
(一)圖書館需重視館藏遺失與損毀事前預防工作(二)加裝多層防護裝置(三)多元化的人力運用(四)善用科技減少人力成本(五)建立政策溝通管道。
二、行政執行層面:
(一)成立館藏安全維護工作小組並制訂政策(二)訂定館藏安全工作手冊(三)政策修訂與時俱進(四)政策執行著重分層負責與溝通(五)期刊建議以經常門編列或以系統驗收(六)處理違規行為應以教育為目的(七)保留館藏安全事件完整紀錄(八)透過實質合作加強圖書館與其他單位之互動關係(九)運用社群媒體與推廣活動宣導政策與服務(十)推廣公德心教育與使用者建立良善互動。
zh_TW
dc.description.abstract (摘要) The purposes of this research are: 1) Study the current situation of collections loss and mutilation in University Libraries. 2) Study the collections security policy for University Libraries. 3) Analyze, collate and come up with suggestions for library collections security policy which are based on the comparison of the views and attitudes of University Librarians with users about the library security.
On the basis of the relevant literature, we used in-depth interview as the experimental tool to draw the conclusions according to the analysis and results. The study gets results in six aspects:
1.Because low public morality, the majority problem of the collection lost, mutilation for the university library are wrong frames and notes.
2.Periodicals are less likely to be lost than other collections, so budgetary and acceptance methods need flexibility.
3.Formulating rules for readers` violation help to reduce library collection lost and mutilation.
4.Library Security System is still the most common equipment for maintaining library security.
5.There are still no tough measures to steal the collection and without any deterrent effect of punishment.
6.Library policy implementation should focus on stratified responsibility and good communication.
7.Library users care about the loss of the collection, and hope library to hold more policy promotion activities.
The conclusion obtained from this research has led to the suggestions below that we hope to provide the University Library and later researchers a reference.
1.The Aspect of Collections Security Management
1) Library shall attach importance to the pre prevention work for the loss and mutilation of library collection. 2) Add an extra protective device for special collection. 3) Human resource utilization diversification. 4) Making good use of science and technology to reduce human cost. 5) Establishing a policy communication pipeline.
2.The Aspect of Administration and Execution
1) The library should set up the group for security maintenance working amd draw up a policy for collection security. 2) Set up the collection security handbook, 3) Revise the policy regularly to keep up with the times. 4) Policy implementation should emphasize that stratified librarians communicate and take responsibilities. 5) Periodical budget suggest for using current account fund, and check and accept by library OPAC, 6) Handling of irregularities should be used for the purpose of education, 7) Keep a complete record of the collection security events, 8) Strengthening the interaction between Library and other units through substantive cooperation, 9) promotion policies and services by social media and library promotion activities, 10) Promoting public moral education and establish the good interaction with library users.
en_US
dc.description.tableofcontents 第一章 緒論 1
第一節 問題陳述與研究動機 1
第二節 研究目的 4
第三節 研究問題 4
第四節 名詞解釋 5
第二章 文獻探討 8
第一節 館藏遺失與損毀 8
第二節 館藏安全維護 12
第三節 館藏安全措施 16
第四節 館藏安全政策 18
第三章 研究方法與實施 26
第一節 研究範圍與限制 26
第二節 研究設計 27
第三節 研究方法 30
第四節 資料蒐集與分析(含研究對象) 30
第五節 研究工具 33
第六節 研究實施步驟 38
第四章 研究結果與分析 40
第一節 受訪者背景陳述 40
第二節 館藏遺失損毀問題分析 43
第三節 館藏遺失損毀政策分析 56
第四節 館藏安全措施分析 60
第五節 館藏安全政策分析 72
第六節 使用者對於館藏遺失與安全措施及政策看法 83
第五章 結論與建議 90
第一節 結論 90
第二節 建議 96
第三節 後續研究建議 102
參考書目 104
附錄 110
附錄一:管理者/執行者訪談內容 110
附錄二:圖書館使用者訪談 113
附錄三:國立臺灣大學圖書館借書規則 115
附錄四:國立臺灣大學圖書館閱覽規則 118
附錄五:國立臺灣大學圖書館讀者違規處理辦法 120
附錄六:國立清華大學圖書館館藏資料借閱規則 122
附錄七:國立清華大學圖書館閱覽規則 126
附錄八:國立清華大學圖書館讀者違規行為處理要點 128
附錄九:國立政治大學圖書館借書規則 129
附錄十:國立政治大學圖書館閱覽規則 132
附錄十一:國立政治大學圖書館讀者違規處理辦法 133
附錄十二:國立政治大學圖書館圖書資料遺失毀損賠償辦法 135
附錄十三:國立臺灣師範大學圖書館閱覽規則 136
附錄十四:國立臺灣師範大學圖書館借閱規則 137
附錄十五:銘傳大學圖書館閱覽辦法 141
附錄十六:銘傳大學圖書館借閱辦法 142
附錄十七:銘傳大學圖書館資料賠償辦法 144
附錄十八:淡江大學覺生紀念圖書館圖書資料流通政策 146
附錄十九:淡江大學覺生紀念圖書館館藏資料借用逾期罰款及損毀賠償規則 150
附錄二十:淡江大學覺生紀念圖書館館藏資料借用辦法 152
附錄二十一:輔仁大學圖書館閱覽借書規則 155
附錄二十二:輔仁大學圖書館進館須知 158
附錄二十三:輔仁大學圖書館館藏淘汰報廢辦法 159
附錄二十四:真理大學圖書館館藏資源使用規則 160
附錄二十五:真理大學圖書館館藏淘汰報廢辦法 164
zh_TW
dc.format.extent 1799404 bytes-
dc.format.mimetype application/pdf-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0104913017en_US
dc.subject (關鍵詞) 館藏遺失zh_TW
dc.subject (關鍵詞) 館藏損毀zh_TW
dc.subject (關鍵詞) 館藏安全政策zh_TW
dc.subject (關鍵詞) Collection losten_US
dc.subject (關鍵詞) Collection mutilationen_US
dc.subject (關鍵詞) Collection security policyen_US
dc.title (題名) 大學圖書館館藏遺失損毀與資料安全防治政策zh_TW
dc.title (題名) Study on Collection Lost, Mutilation and Security Policy for University Librariesen_US
dc.type (資料類型) thesisen_US
dc.relation.reference (參考文獻) 中文
王梅玲(2016)。館藏發展與管理概論。載於館藏發展與管理。(頁1-23)。新北市:華藝學術出版社。
王雲東(2007)。社會研究方法。臺北縣:威仕曼。
杜京生(1997)。公共圖書館安全政策之探討。臺北市立圖書館館訊,15(2),頁42-48。
周澍來(2005)。大學圖書館館藏安全之探討-以圖書安全系統使用評估為例。1-133。未出版碩士論文,臺灣大學圖書資訊學研究所,台北市。
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