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題名 金融科技之文字探勘:以區塊鏈為例
Text mining of financial technology: a case of blockchain
作者 蕭之毓
Hsiao, Chih-Yu
貢獻者 蘇威傑
Su, Wei-Chieh
蕭之毓
Hsiao, Chih-Yu
關鍵詞 文字探勘
金融科技
區塊鏈
構框
Text mining
FinTech
Blockchain
Framing
日期 2018
上傳時間 3-Jul-2018 17:22:05 (UTC+8)
摘要 金融科技(Finance Technology; FinTech)近年受到社會相當大的關注,各家銀行業者無不希望成為這股新浪潮的領頭者,以主導整個產業的走勢。本研究以作為金融科技發展底層技術的區塊鏈(Blockchain)作為研究對象,並以近幾年新崛起的組織與管理策略的學說構框(Framing)作為論述基礎,分析台灣銀行業者如何透過構框策略來試圖掌控在金融科技產業的話語權。
本論文蒐集從2016年01月01日至2017年12月07日期間法表得報刊及網路文章共1,442篇作為研究文本,並透過文字探勘將分析構面分成「溝通導向」及「溝通語調」。溝通導向包含「技術導向」、「應用導向」及「宣傳導向」;而溝通語調則分為「正向積極」及「保守謹慎」。之後加入「溝通對象」的維度分析,統整出台灣銀行業者面對不同溝通對象溝通金融科技時所採用的溝通策略。分析結果顯示,台灣銀行業者目前對於各個溝通對象的溝通習慣之差異有限,例如溝通導向都是以應用導向為主,宣傳導向次之,最後才是技術導向,而溝通語調則是普遍以正向積極為主。
除了點出金融科技產業在溝通上所存在的盲點,本研究嘗試建構出的銀行業者溝通金融科技的管理架構及構框策略,以提供銀行業者們組織與管理策略的新視角,進而幫助銀行業者擬定溝通金融科技的策略,使其在這股浪潮中抓住機會。
Financial Technology (FinTech) is under the spotlight in recent years, and all the banks are trying to become the bellwether in this emerging market in order to control the market trend. This study chooses Blockchain, a foundational technology of Fintech, as subject and uses Framing Analysis, an emerging organization and business management theory, as research method to analyze how Taiwanese banks are trying to frame the market and boost its discourse power.
This study collects 1,442 articles and internet news published from 1st January 2016 to 7th December 2017 as research texts. After mining these texts, this study define the issue in to two dimensions: Communication Orientation and Communication Intonation. The Communication Orientation consists of three different approaches: Technic-Oriented, Application-Oriented and Proclamation-Oriented; the Communication Intonation is composed of two approaches: Enthusiastic and Conservative. Then, the study introduces the dimension of Communication Target to analyze Taiwanese banks’ communication strategy for each target. As a result, Taiwanese banks showed limited diversification in regard of communication strategy on the topic of Fintech.
This study not only points out the existing blind point of the communication dynamic, but also tries to construct a management structure that interpreting the communication behavior on the topic of Fintech and framing strategies in banking industry. Hope this study can provide banks a new management perspective and help banks to develop their communication strategy, and eventually help them seize the emerging opportunity in Fintech industry.
參考文獻 Antonopoulos, A. M. (2014). Mastering Bitcoin: unlocking digital cryptocurrencies. O`Reilly Media, Inc..
Bach, D., & Blake, D. J. (2016). Frame or get framed: The critical role of issue framing in nonmarket management. California Management Review, 58(3), 66-87.
Heracleous, L., & Barrett, M. (2001). Organizational change as discourse: Communicative actions and deep structures in the context of information technology implementation. Academy of Management Journal, 44(4), 755-778.
KPMG. (2017). The Pulse of Fintech Q3 2017
McKinsey & Company. (2015). Beyond the Hype: Blockchains in Capital Markets. Global Corporate & Investment Banking Practice, No. 12.
PricewaterhouseCoopers. (2017). Global FinTech Report 2017
Tapscott, D. (2016). How the blockchain is changing money and business. TED Summit. Available at https://www. ted. com/talks/don_tapscott_how_the_blockchain_is_changing_money_and_business.
York, J. G., Hargrave, T. J., & Pacheco, D. F. (2016). Converging winds: Logic hybridization in the Colorado wind energy field. Academy of Management Journal, 59(2), 579-610.
安永會計師事務所. (2017). 好風借力,直上青雲 區塊鏈平臺調研與分析. 中國.
洪世章, 陳鈺淳, & 涂敏芬. (2014). 緣情喻說山寨事. 管理學報, 31(4), 295-317.
簡琬莉, & 李傳楷. (2017). 物聯網創新創業的構框競賽. 管理評論, 36(4), 17-37.
描述 碩士
國立政治大學
國際經營與貿易學系
105351004
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0105351004
資料類型 thesis
dc.contributor.advisor 蘇威傑zh_TW
dc.contributor.advisor Su, Wei-Chiehen_US
dc.contributor.author (Authors) 蕭之毓zh_TW
dc.contributor.author (Authors) Hsiao, Chih-Yuen_US
dc.creator (作者) 蕭之毓zh_TW
dc.creator (作者) Hsiao, Chih-Yuen_US
dc.date (日期) 2018en_US
dc.date.accessioned 3-Jul-2018 17:22:05 (UTC+8)-
dc.date.available 3-Jul-2018 17:22:05 (UTC+8)-
dc.date.issued (上傳時間) 3-Jul-2018 17:22:05 (UTC+8)-
dc.identifier (Other Identifiers) G0105351004en_US
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/118205-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 國際經營與貿易學系zh_TW
dc.description (描述) 105351004zh_TW
dc.description.abstract (摘要) 金融科技(Finance Technology; FinTech)近年受到社會相當大的關注,各家銀行業者無不希望成為這股新浪潮的領頭者,以主導整個產業的走勢。本研究以作為金融科技發展底層技術的區塊鏈(Blockchain)作為研究對象,並以近幾年新崛起的組織與管理策略的學說構框(Framing)作為論述基礎,分析台灣銀行業者如何透過構框策略來試圖掌控在金融科技產業的話語權。
本論文蒐集從2016年01月01日至2017年12月07日期間法表得報刊及網路文章共1,442篇作為研究文本,並透過文字探勘將分析構面分成「溝通導向」及「溝通語調」。溝通導向包含「技術導向」、「應用導向」及「宣傳導向」;而溝通語調則分為「正向積極」及「保守謹慎」。之後加入「溝通對象」的維度分析,統整出台灣銀行業者面對不同溝通對象溝通金融科技時所採用的溝通策略。分析結果顯示,台灣銀行業者目前對於各個溝通對象的溝通習慣之差異有限,例如溝通導向都是以應用導向為主,宣傳導向次之,最後才是技術導向,而溝通語調則是普遍以正向積極為主。
除了點出金融科技產業在溝通上所存在的盲點,本研究嘗試建構出的銀行業者溝通金融科技的管理架構及構框策略,以提供銀行業者們組織與管理策略的新視角,進而幫助銀行業者擬定溝通金融科技的策略,使其在這股浪潮中抓住機會。
zh_TW
dc.description.abstract (摘要) Financial Technology (FinTech) is under the spotlight in recent years, and all the banks are trying to become the bellwether in this emerging market in order to control the market trend. This study chooses Blockchain, a foundational technology of Fintech, as subject and uses Framing Analysis, an emerging organization and business management theory, as research method to analyze how Taiwanese banks are trying to frame the market and boost its discourse power.
This study collects 1,442 articles and internet news published from 1st January 2016 to 7th December 2017 as research texts. After mining these texts, this study define the issue in to two dimensions: Communication Orientation and Communication Intonation. The Communication Orientation consists of three different approaches: Technic-Oriented, Application-Oriented and Proclamation-Oriented; the Communication Intonation is composed of two approaches: Enthusiastic and Conservative. Then, the study introduces the dimension of Communication Target to analyze Taiwanese banks’ communication strategy for each target. As a result, Taiwanese banks showed limited diversification in regard of communication strategy on the topic of Fintech.
This study not only points out the existing blind point of the communication dynamic, but also tries to construct a management structure that interpreting the communication behavior on the topic of Fintech and framing strategies in banking industry. Hope this study can provide banks a new management perspective and help banks to develop their communication strategy, and eventually help them seize the emerging opportunity in Fintech industry.
en_US
dc.description.tableofcontents 論文摘要 i
Abstract ii
目錄 iii
圖目錄 iv
表目錄 v
第一章 金融科技介紹 1
第一節 何謂金融科技 1
第二節 金融科技的浪潮 4
第三節 區塊鏈的構框分析 6
第二章 區塊鏈介紹 10
第一節 何謂區塊鏈 10
第二節 區塊鏈的應用 15
第三節 金融業導入區塊鏈的挑戰 20
第四節 區塊鏈架構對商業模式之影響 23
第五節 市場參與者的因應作為 24
第三章 構框(Framing)介紹 27
第一節 何謂構框 27
第二節 本論文之構框分析 37
第四章 文本分析 39
第一節 基礎分析 39
第二節 溝通對象的選擇與定義 42
第三節 構框分析與構面發展 46
第五章 討論與結論 61
第一節 綜合討論 61
第二節 管理意涵 62
第三節 研究限制與未來發展 65
參考文獻 67
zh_TW
dc.format.extent 6077379 bytes-
dc.format.mimetype application/pdf-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0105351004en_US
dc.subject (關鍵詞) 文字探勘zh_TW
dc.subject (關鍵詞) 金融科技zh_TW
dc.subject (關鍵詞) 區塊鏈zh_TW
dc.subject (關鍵詞) 構框zh_TW
dc.subject (關鍵詞) Text miningen_US
dc.subject (關鍵詞) FinTechen_US
dc.subject (關鍵詞) Blockchainen_US
dc.subject (關鍵詞) Framingen_US
dc.title (題名) 金融科技之文字探勘:以區塊鏈為例zh_TW
dc.title (題名) Text mining of financial technology: a case of blockchainen_US
dc.type (資料類型) thesisen_US
dc.relation.reference (參考文獻) Antonopoulos, A. M. (2014). Mastering Bitcoin: unlocking digital cryptocurrencies. O`Reilly Media, Inc..
Bach, D., & Blake, D. J. (2016). Frame or get framed: The critical role of issue framing in nonmarket management. California Management Review, 58(3), 66-87.
Heracleous, L., & Barrett, M. (2001). Organizational change as discourse: Communicative actions and deep structures in the context of information technology implementation. Academy of Management Journal, 44(4), 755-778.
KPMG. (2017). The Pulse of Fintech Q3 2017
McKinsey & Company. (2015). Beyond the Hype: Blockchains in Capital Markets. Global Corporate & Investment Banking Practice, No. 12.
PricewaterhouseCoopers. (2017). Global FinTech Report 2017
Tapscott, D. (2016). How the blockchain is changing money and business. TED Summit. Available at https://www. ted. com/talks/don_tapscott_how_the_blockchain_is_changing_money_and_business.
York, J. G., Hargrave, T. J., & Pacheco, D. F. (2016). Converging winds: Logic hybridization in the Colorado wind energy field. Academy of Management Journal, 59(2), 579-610.
安永會計師事務所. (2017). 好風借力,直上青雲 區塊鏈平臺調研與分析. 中國.
洪世章, 陳鈺淳, & 涂敏芬. (2014). 緣情喻說山寨事. 管理學報, 31(4), 295-317.
簡琬莉, & 李傳楷. (2017). 物聯網創新創業的構框競賽. 管理評論, 36(4), 17-37.
zh_TW
dc.identifier.doi (DOI) 10.6814/THE.NCCU.IB.001.2018.F06-