| dc.contributor | 資管系 | |
| dc.creator (作者) | Lai, Wen-Chi | en_US |
| dc.creator (作者) | 洪為璽 | zh_TW |
| dc.creator (作者) | Hung, Wei-Hsi | en_US |
| dc.date (日期) | 2017-10 | |
| dc.date.accessioned | 9-Jul-2018 14:54:24 (UTC+8) | - |
| dc.date.available | 9-Jul-2018 14:54:24 (UTC+8) | - |
| dc.date.issued (上傳時間) | 9-Jul-2018 14:54:24 (UTC+8) | - |
| dc.identifier.uri (URI) | http://nccur.lib.nccu.edu.tw/handle/140.119/118486 | - |
| dc.description.abstract (摘要) | A smart hotel is an intelligent hotel with a range of information technologies working together to let the customers have an honorable and convenient vacation environment. It allows customers to have a profound image about not only the hotel, but also the city and the country. Furthermore, it can increase the customer loyalty and repurchase rate as well. Thus, developing a smart hotel is critical for the hospitality industry in practice. This research presents a case study of a new five star intelligent hotel- Fleur de Chine Hotel at Sun Moon Lake in Taiwan. It describes how they built their digital hotel and virtual housekeeper service platform. Through the networked facilities and integrated information systems, people could get relevant information easily and efficiently. In addition, this smart system could provide hotel customers with the housekeeper service similar to a very important person (VIP) room or a presidential suite. | en_US |
| dc.format.extent | 115089 bytes | - |
| dc.format.mimetype | application/pdf | - |
| dc.relation (關聯) | The 17TH International Conference on Electronic Business, INTERNATIONAL CONSORTIUM FOR ELECTRONIC BUSINESS | |
| dc.relation (關聯) | Proceedings of The 17th International Conference on Electronic Business (pp. 67-71). ICEB, Dubai, UAE, December 4-8 | |
| dc.subject (關鍵詞) | Smart Hotel; Hotel Management; Service Innovation; Customer Satisfaction | en_US |
| dc.title (題名) | Constructing the Smart Hotel Architecture – A Case Study in Taiwan | en_US |
| dc.type (資料類型) | conference | |
