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題名 日本東京燃氣集團因應能源自由化政策之策略性再思考與組織轉型
Strategic Rethinking and Organizational Transformation of Tokyo Gas Group Adapt to Energy Deregulation作者 姬宛彤
Chi, Wan-Tung貢獻者 管康彥
姬宛彤
Chi, Wan-Tung關鍵詞 組織轉型
策略性再思考
組織變革
變革管理
Organizational transformation
Strategic rethinking
Organizational change
Change management日期 2018 上傳時間 20-Jul-2018 18:50:08 (UTC+8) 摘要 隨90年代歐美能源市場自由化的風潮，日本國內能源相關政策亦隨之開展漸進式的改革，同時伴隨著環境之動態性與複雜性日益提高，過去少數壟斷甚至位於獨佔地位之能源企業面臨前所未有的挑戰，2011年3月的東日本大地震更對日本境內之能源產業造成重擊。然而能源產業因經營上之明確性，使得相關企業多半將技術性或功能性的提升視為組織轉型之主要作為。Tokyo Gas作為日本最大之燃氣供應公司，在面對相同總體環境與產業環境的劇烈變化下，重新思考組織存在的意義與本質，並在事業範疇、組織結構與事業領域三個層面皆進行相應的變革，更制定了明確而詳盡的計畫以支援變革的順利進行。本研究將藉由探究Tokyo Gas組織轉型的過程，進而探討其轉型背後的策略思維、組織變革與變革管理的方式，以期能作為未來相關能源企業進行轉型之參考。
With the wave of deregulation of the European and American energy markets in the 1990s, the domestic energy-related policies of Japan have also undergone gradual reforms. At the same time, with the increasing dynamics and complexity of the environment, a few monopolies and even exclusive energy companies have faced unprecedented challenges. The Great East Japan Earthquake in March 2011 caused a strong impact to the energy industry in Japan. However, due to specific operating fields of the energy industry, most related companies regard technological or functional improvements as the main causes of organizational transformation. As the largest gas supply company in Japan, Tokyo Gas rethought the meaning and essence of the organization in facing the dramatic changes in the general environment and industrial environment, and changed corresponding to the three dimensions of business scopes, organizational structure and business fields. Moreover, plans has been formulated to support the smooth progress of the changes. This study will explore the process of organizational transformation of Tokyo Gas, and then further explore the strategic thinking, organizational change and the methods of change management behind its transformation, in order to serve as a reference for the future transformation of related energy companies.參考文獻 一、 中文文獻1. 司徒達賢（1996），策略管理，台灣：遠流出版社。2. 李谷城（2010），日本: 東方太陽島的神話，香港：香港城市大學出版社。3. 段樵、伍鳳儀、劉長勇（2002），公有企業改革與民營，香港：香港中文大學。4. 管康彥（2003），日本近代組織變革對台灣企業之啟示—從企業轉型的角度評比台灣與日本的企業組織與管理，載於薛天動、王駿發（主編），台灣與日本的國際比較，台南：宏大出版社。二、 英文文獻1. Adams, J. D. (1984). Transforming work: A collection of organizational transformation. Alexandria, VA.2. Barker III, V. L., & Duhaime, I. M. (1997). Strategic change in the turnaround process: Theory and empirical evidence. Strategic management journal, 18(1), 13-38.3. Bartunek, J.M. (1988). The dynamics of personal and organizational reframing. In R. Quinn and K. Cameron (Eds), Paradox and Transformation: Toward a Theory of Change in Organizations and Management (pp. 137–162). Cambridge, MA: Ballinger.4. Boyle, R. D., & Desai, H. B. (1991). Turnaround strategies for small firms. Journal of Small Business Management, 29(3), 33.5. Chandler, A. D. (1962). Strategy and structure: Chapters in the history of the American enterprise. Massachusetts Institute of Technology Press.6. Cummings, T. G., & Worley, C. G. (2014). Organization development and change: Cengage learning.7. Davenport, T. H. (1994). On tomorrow`s organizations: Moving forward, or a step backwards? The Academy of Management Executive, 8(3), 93-98.8. Drucker, P. (1954). The practice of management. New York: Harper & Row.9. Electricity Association. (1998). Electricity Industry Review. London: HSMO.10. Fox-Wolfgramm, S. J., Boal, K. B., & Hunt, J. G. (1998). Organizational adaptation to institutional change: A comparative study of first-order change in prospector and defender banks. Administrative Science Quarterly, 87-126.11. Gersick, C. J. (1994). Social Psychology in Organizations: Advances in Theory and Research. The Academy of Management Review.12. Gibson, J. L., Ivancevich, J. M., Donnelly, J. H., & Konopaske, R. (1991). Organizations: Behavior, structure, processes: Irwin Homewood, IL.13. Hofer, C. W., & Schendel, D. (1978). Strategy formulation: Analytical concepts. Saint Paul: West Publishing Co.14. James Proctor (2012). Business Process Reengineering vs. Corporate Turnaround. Inteq Group Blog. The Inteq Group, Inc.15. Kanter, R. M., Stein, B.A., & Jick, T. D. (1992). The Challenge of Organizational Change: How Companies Experience It and Leaders Guide It. New York: Free Press.16. Labusch, N., & Winter, R. (2013). Towards a conceptualization of architectural support for enterprise transformation.17. Levy, A. and U. Merry (1986), Organizational Transformation, New York: Praeger18. Levy, A., & Merry, U. (1986). Organizational transformation: Approaches, strategies, theories: Greenwood Publishing Group.19. Lewin, K. (1951), Field Theory in Social Psychology of Organization, New York: Harper and Row.20. Lundberg, C. C. (1984). Strategies for Organizational Transitioning, in Kimberly and Quinn (1984), Managing Organizational Transitions, ED., Homewood, Illinois: Richard D. Irwin.21. Pettigrew (1988). The Management of Strategic Change, ed., Oxford: Basil Blackwell, p.5.22. Rccardo, R. J. (1991). The What, Why and How of Change Management. Manufacturing System, 9(5), 52-58.23. Rouse, W. B. (2005). A theory of enterprise transformation. Systems Engineering, 8(4), 279-295.24. Shaheen, G. T. (1994). Approach to transformation. Chief Executive, 3(2), 2-5.25. Shikoski, J., & Katic, V. (2003). Deregulation of the Power Industry in Europe: ELECO.26. Songhurst, B. (2017). The Outlook for Floating Storage and Regasification Units (FSRUs): Oxford Institute for Energy Studies.27. Tushman, M., & Romanelli, E. (1985). Organizational evolution: Interactions between external and emergent processes and strategic choice. Research in organizational behavior, 8, 171-222.三、 網路資料1. JEAR株式會社官方網站 http://www.jera.co.jp2. 九州電力株式会社 & 東京ガス株式会社，九州電力と東京ガスによるLNG調達における戦略的連携について。2017年4月12日，檢自：http://www.kyuden.co.jp/var/rev0/0071/4671/2hg52f43.pdf3. 日本產業經濟省能源資源廳 官方網站 http://www.enecho.meti.go.jp4. 東京ガスエンジニアリングソリューションズ株式会社官方網站 http://www.tokyogas-es.co.jp5. 東京ガス株式会社 官方網站 http://www.tokyo-gas.co.jp/index.html6. 東京ガス株式会社，2017年度 東京ガスグループの取り組みについて。2017年4月13日，檢自：http://www.tokyo-gas.co.jp/Press/20170413-01.pdf7. 東京ガス株式会社，エネルギーと未来のために 東京ガスグループがめざすこと。2011年11月，檢自：http://www.tokyo-gas.co.jp/Press/20111115-01.pdf8. 東京ガス株式会社，東京ガスグループ2018-20年度経営計画 GPS2020。2017年10月5日，檢自：http://www.tokyo-gas.co.jp/Press/20171005-02.pdf9. 東京ガス株式会社、住友商事株式会社、関西電力株式会社，米国メリーランド州コーブポイントLNGプロジェクトに関する概要。2018年4月16日，檢自：http://www.kepco.co.jp/corporate/pr/2018/0416_1j.html 描述 碩士
國立政治大學
企業管理研究所(MBA學位學程)
105363087資料來源 http://thesis.lib.nccu.edu.tw/record/#G0105363087 資料類型 thesis dc.contributor.advisor 管康彥 zh_TW dc.contributor.author (Authors) 姬宛彤 zh_TW dc.contributor.author (Authors) Chi, Wan-Tung en_US dc.creator (作者) 姬宛彤 zh_TW dc.creator (作者) Chi, Wan-Tung en_US dc.date (日期) 2018 en_US dc.date.accessioned 20-Jul-2018 18:50:08 (UTC+8) - dc.date.available 20-Jul-2018 18:50:08 (UTC+8) - dc.date.issued (上傳時間) 20-Jul-2018 18:50:08 (UTC+8) - dc.identifier (Other Identifiers) G0105363087 en_US dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/118797 - dc.description (描述) 碩士 zh_TW dc.description (描述) 國立政治大學 zh_TW dc.description (描述) 企業管理研究所(MBA學位學程) zh_TW dc.description (描述) 105363087 zh_TW dc.description.abstract (摘要) 隨90年代歐美能源市場自由化的風潮，日本國內能源相關政策亦隨之開展漸進式的改革，同時伴隨著環境之動態性與複雜性日益提高，過去少數壟斷甚至位於獨佔地位之能源企業面臨前所未有的挑戰，2011年3月的東日本大地震更對日本境內之能源產業造成重擊。然而能源產業因經營上之明確性，使得相關企業多半將技術性或功能性的提升視為組織轉型之主要作為。Tokyo Gas作為日本最大之燃氣供應公司，在面對相同總體環境與產業環境的劇烈變化下，重新思考組織存在的意義與本質，並在事業範疇、組織結構與事業領域三個層面皆進行相應的變革，更制定了明確而詳盡的計畫以支援變革的順利進行。本研究將藉由探究Tokyo Gas組織轉型的過程，進而探討其轉型背後的策略思維、組織變革與變革管理的方式，以期能作為未來相關能源企業進行轉型之參考。 zh_TW dc.description.abstract (摘要) With the wave of deregulation of the European and American energy markets in the 1990s, the domestic energy-related policies of Japan have also undergone gradual reforms. At the same time, with the increasing dynamics and complexity of the environment, a few monopolies and even exclusive energy companies have faced unprecedented challenges. The Great East Japan Earthquake in March 2011 caused a strong impact to the energy industry in Japan. However, due to specific operating fields of the energy industry, most related companies regard technological or functional improvements as the main causes of organizational transformation. As the largest gas supply company in Japan, Tokyo Gas rethought the meaning and essence of the organization in facing the dramatic changes in the general environment and industrial environment, and changed corresponding to the three dimensions of business scopes, organizational structure and business fields. Moreover, plans has been formulated to support the smooth progress of the changes. This study will explore the process of organizational transformation of Tokyo Gas, and then further explore the strategic thinking, organizational change and the methods of change management behind its transformation, in order to serve as a reference for the future transformation of related energy companies. en_US dc.description.tableofcontents 第一章 緒論 1第一節 研究背景與動機 1第二節 研究目的與問題 4第三節 研究方法與限制 6第四節 研究章節與流程 8第二章 文獻探討 9第一節 組織轉型之定義 9第二節 組織轉型的動因 12第三節 組織轉型的過程 16第三章 個案描述 20第一節 企業簡介 20第二節 設立與沿革 28第四章 個案分析探討 31第一節 策略性再思考 31第二節 組織變革 38第三節 變革管理 51第五章 結論與建議 58第一節 研究結論 58第二節 管理意涵 62第三節 後續研究建議 64參考文獻 65 zh_TW dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0105363087 en_US dc.subject (關鍵詞) 組織轉型 zh_TW dc.subject (關鍵詞) 策略性再思考 zh_TW dc.subject (關鍵詞) 組織變革 zh_TW dc.subject (關鍵詞) 變革管理 zh_TW dc.subject (關鍵詞) Organizational transformation en_US dc.subject (關鍵詞) Strategic rethinking en_US dc.subject (關鍵詞) Organizational change en_US dc.subject (關鍵詞) Change management en_US dc.title (題名) 日本東京燃氣集團因應能源自由化政策之策略性再思考與組織轉型 zh_TW dc.title (題名) Strategic Rethinking and Organizational Transformation of Tokyo Gas Group Adapt to Energy Deregulation en_US dc.type (資料類型) thesis en_US dc.relation.reference (參考文獻) 一、 中文文獻1. 司徒達賢（1996），策略管理，台灣：遠流出版社。2. 李谷城（2010），日本: 東方太陽島的神話，香港：香港城市大學出版社。3. 段樵、伍鳳儀、劉長勇（2002），公有企業改革與民營，香港：香港中文大學。4. 管康彥（2003），日本近代組織變革對台灣企業之啟示—從企業轉型的角度評比台灣與日本的企業組織與管理，載於薛天動、王駿發（主編），台灣與日本的國際比較，台南：宏大出版社。二、 英文文獻1. Adams, J. D. (1984). Transforming work: A collection of organizational transformation. Alexandria, VA.2. Barker III, V. L., & Duhaime, I. M. (1997). Strategic change in the turnaround process: Theory and empirical evidence. Strategic management journal, 18(1), 13-38.3. Bartunek, J.M. (1988). The dynamics of personal and organizational reframing. In R. Quinn and K. Cameron (Eds), Paradox and Transformation: Toward a Theory of Change in Organizations and Management (pp. 137–162). Cambridge, MA: Ballinger.4. Boyle, R. D., & Desai, H. B. (1991). Turnaround strategies for small firms. Journal of Small Business Management, 29(3), 33.5. Chandler, A. D. (1962). Strategy and structure: Chapters in the history of the American enterprise. Massachusetts Institute of Technology Press.6. Cummings, T. G., & Worley, C. G. (2014). Organization development and change: Cengage learning.7. Davenport, T. H. (1994). On tomorrow`s organizations: Moving forward, or a step backwards? The Academy of Management Executive, 8(3), 93-98.8. Drucker, P. (1954). The practice of management. New York: Harper & Row.9. Electricity Association. (1998). Electricity Industry Review. London: HSMO.10. Fox-Wolfgramm, S. J., Boal, K. B., & Hunt, J. G. (1998). Organizational adaptation to institutional change: A comparative study of first-order change in prospector and defender banks. Administrative Science Quarterly, 87-126.11. Gersick, C. J. (1994). Social Psychology in Organizations: Advances in Theory and Research. The Academy of Management Review.12. Gibson, J. L., Ivancevich, J. M., Donnelly, J. H., & Konopaske, R. (1991). Organizations: Behavior, structure, processes: Irwin Homewood, IL.13. Hofer, C. W., & Schendel, D. (1978). Strategy formulation: Analytical concepts. Saint Paul: West Publishing Co.14. James Proctor (2012). Business Process Reengineering vs. Corporate Turnaround. Inteq Group Blog. The Inteq Group, Inc.15. Kanter, R. M., Stein, B.A., & Jick, T. D. (1992). The Challenge of Organizational Change: How Companies Experience It and Leaders Guide It. New York: Free Press.16. Labusch, N., & Winter, R. (2013). Towards a conceptualization of architectural support for enterprise transformation.17. Levy, A. and U. Merry (1986), Organizational Transformation, New York: Praeger18. Levy, A., & Merry, U. (1986). Organizational transformation: Approaches, strategies, theories: Greenwood Publishing Group.19. Lewin, K. (1951), Field Theory in Social Psychology of Organization, New York: Harper and Row.20. Lundberg, C. C. (1984). Strategies for Organizational Transitioning, in Kimberly and Quinn (1984), Managing Organizational Transitions, ED., Homewood, Illinois: Richard D. Irwin.21. Pettigrew (1988). The Management of Strategic Change, ed., Oxford: Basil Blackwell, p.5.22. Rccardo, R. J. (1991). The What, Why and How of Change Management. Manufacturing System, 9(5), 52-58.23. Rouse, W. B. (2005). A theory of enterprise transformation. Systems Engineering, 8(4), 279-295.24. Shaheen, G. T. (1994). Approach to transformation. Chief Executive, 3(2), 2-5.25. Shikoski, J., & Katic, V. (2003). Deregulation of the Power Industry in Europe: ELECO.26. Songhurst, B. (2017). The Outlook for Floating Storage and Regasification Units (FSRUs): Oxford Institute for Energy Studies.27. Tushman, M., & Romanelli, E. (1985). Organizational evolution: Interactions between external and emergent processes and strategic choice. Research in organizational behavior, 8, 171-222.三、 網路資料1. JEAR株式會社官方網站 http://www.jera.co.jp2. 九州電力株式会社 & 東京ガス株式会社，九州電力と東京ガスによるLNG調達における戦略的連携について。2017年4月12日，檢自：http://www.kyuden.co.jp/var/rev0/0071/4671/2hg52f43.pdf3. 日本產業經濟省能源資源廳 官方網站 http://www.enecho.meti.go.jp4. 東京ガスエンジニアリングソリューションズ株式会社官方網站 http://www.tokyogas-es.co.jp5. 東京ガス株式会社 官方網站 http://www.tokyo-gas.co.jp/index.html6. 東京ガス株式会社，2017年度 東京ガスグループの取り組みについて。2017年4月13日，檢自：http://www.tokyo-gas.co.jp/Press/20170413-01.pdf7. 東京ガス株式会社，エネルギーと未来のために 東京ガスグループがめざすこと。2011年11月，檢自：http://www.tokyo-gas.co.jp/Press/20111115-01.pdf8. 東京ガス株式会社，東京ガスグループ2018-20年度経営計画 GPS2020。2017年10月5日，檢自：http://www.tokyo-gas.co.jp/Press/20171005-02.pdf9. 東京ガス株式会社、住友商事株式会社、関西電力株式会社，米国メリーランド州コーブポイントLNGプロジェクトに関する概要。2018年4月16日，檢自：http://www.kepco.co.jp/corporate/pr/2018/0416_1j.html zh_TW dc.identifier.doi (DOI) 10.6814/THE.NCCU.MBA.042.2018.F08 -
